Staying at Maison Tulum is a good choice when you are visiting Tulum.
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Maison Tulum
Hotels
8.4
/10
Very Good
552 reviews
What Guests Say About Their Stay
Thomas
10.0
/ 10
Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning.
Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
Josefina
10.0
/ 10
Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
Paul
10.0
/ 10
Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
In the Area
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Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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Restaurant
WiFi
Available Room Types in Maison Tulum
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What's around Maison Tulum
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, Estado de Quintana Roo, Mexico, 77780
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Location
Staying at Maison Tulum is a good choice when you are visiting Tulum.
About Maison Tulum
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Maison Tulum.
Savor your favorite dishes with special cuisines from Maison Tulum exclusively for you.
Maison Tulum is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Maison Tulum is the right place to stay.
All facilities in Maison Tulum
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Tours
General
- Reception hall
- Terrace
- Rooftop terrace
Food and Drinks
- Breakfast
- Snack bar
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Maison Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: MXN 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MXN 500 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Maison Tulum | 8 |
Number of floors in Maison Tulum | 2 |
Another facilities in Maison Tulum | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Maison Tulum
What are available facilities at Maison Tulum?
There are top facilites at Maison Tulum such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Maison Tulum?
The standard check-in time at Maison Tulum is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Maison Tulum provide breakfast?
Yes, Maison Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Maison Tulum?
Maison Tulum is a 3.0-star hotel.
How many floors does Maison Tulum have?
Maison Tulum has 2 floors.
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More Reviews from Other Guests in Maison Tulum
Overall Ratings & Reviews Maison Tulum
Other sources (552)
8.4
Very Good
From 552 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
8.0
Service and Facilites
8.6
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Traveler Reviews Maison Tulum
Number of reviews per page
20
40
Top reviews
Carl
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We loved our stay. The place is beautiful and we can’t wait to return.
Bharat Bhushan
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum
Thomas
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning.
Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
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geidhy
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.
HAIYAN
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Love Maison Tulum
Josefina
Friends and Family
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
Read More
Paul
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
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ANTHONY
4.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.
Elaine
6.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
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Steve
Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
John
Leisure Family
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Jacqueline.
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
veeraraghavan
Leisure Family
8.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
we had comfortable stay
Rachel
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Edward
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum.
Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed.
Lush gardens and a cute parrot. Thank you
Arturo
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Julie
10.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Theresa
Business and Leisure
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
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Eric
Leisure with Friends
4.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
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Tom
Leisure with Partner
8.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
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Number of reviews per page
20
40
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