Maison Tulum

Maison Tulum is lovely to be near the main street (Avenida Tulum). The location is a 5min walk from the street for great access to public transport, tour companies, markets, and food carts. The hotel is artistic with cool architecture, tropical plants, a quiet patio with hammocks, and colourful decorations. It is a safe location, and there are also jugs to refill water available, and many cute cats wandering around. Our room was large and clean with a nice kitchen and bathroom, good wifi, and great hot water. We were able to get beach towels for a refundable deposit. The main street of Tulum is very, very loud at night, so being a few streets away was appreciated. That being said, we had some noise at night from one vendor who honks a horn while passing by (not something the hotel can control) and from the cats howling at each other. Nonetheless we still had decent sleep, but I'd recommend bringing some earplugs. The on-site manager Guillermo was a little stern when we first arrived, but we suspect he was having a rough day as after this he was very attentive and friendly with us. The complimentary breakfast is small but helpful. Upon arrival we had bread with jam and butter, small fruits, and yogurt in our fridge. The second night we sadly never got a breakfast, and the rest of our nights we had bread with jam and butter and small fruits (no yogurt). Some better consistency would be nice, but it was okay. Overall I would stay again for the safety and convenient location.

Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning. Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!