Does Melia Casa Maya Cancun All Inclusive provide airport transfer?

Yes, Melia Casa Maya Cancun All Inclusive provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Melia Casa Maya Cancun All Inclusive

Name: Melia Casa Maya Cancun All Inclusive
Address: Blvd. Kukukcan KM 5.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Blvd. Kukukcan KM 5.5, Estado de Quintana Roo, 77500, Mexico
Rating: 8.2

Others

8.2

/10

Very Good

498 reviews

What Guests Say About Their Stay

Iosua

10.0

/ 10

Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort.

Todd Charles

10.0

/ 10

Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun.

Gabriel

10.0

/ 10

The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile!

In the Area

See Map

Blvd. Kukukcan KM 5.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Melia Casa Maya Cancun All Inclusive is a accommodation is located at Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Melia Casa Maya Cancun All Inclusive

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What's around Melia Casa Maya Cancun All Inclusive

Blvd. Kukukcan KM 5.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

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General

Near Langosta Beach

Location

With a stay at Melia Casa Maya Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 1-minute drive from Langosta Beach and 6 minutes from Cancun Convention Center. This all-inclusive property is 4.9 mi (7.9 km) from La Isla Shopping Mall and 5.2 mi (8.4 km) from Ultramar Ferry Puerto Juárez.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Nichupté Lagoon - 0.2 km / 0.1 mi
Langosta Beach - 0.3 km / 0.2 mi
Escénica Tower - 1 km / 0.6 mi
Museum of Popular Mexican Art - 1.2 km / 0.7 mi
Tortuga Beach - 1.2 km / 0.8 mi
Teatro de Cancún - 1.3 km / 0.8 mi
Playa Tortugas - 1.7 km / 1.1 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Las Perlas Beach - 2.6 km / 1.6 mi
Playa Ancha - 3.2 km / 2 mi
Plaza Caracol Mall - 3.5 km / 2.2 mi
Puerto Cancun Marina Town Center - 4 km / 2.5 mi
Caracol Beach - 4.3 km / 2.7 mi
UltraMar Ferry Terminal - 4.4 km / 2.8 mi
Cancun Convention Center - 4.6 km / 2.9 mi

The preferred airport for Melia Casa Maya Cancun All Inclusive is Cancun Intl. Airport (CUN) - 27.4 km / 17 mi

Facilities

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and a 24-hour fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining

Satisfy your appetite with local cuisine at Merkado, one of the property's 4 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.

Rooms

Make yourself at home in one of the 260 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

All facilities in Melia Casa Maya Cancun All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Things to Do

Shops
Waterpark
Outdoor pool
Beach umbrella
TV lounge
Garden
Beach towel
Fitness center
Spa
Waterslide
Beach sun loungers

Hotel Services

Laundry service
Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Accessibilty

Accessible bathroom
Disabled access friendly
Accessible path of travel

Family-friendly Facilities

Children games
Children pool

Transportation

Airport transfer
Area shuttle

Connectivity

Free WiFi
Internet point

General

Parking
Terrace

Sports and Recreations

Beach volleyball
Billiard

Kids and Pets

Babysitting

Accommodation Policy & General Information in Melia Casa Maya Cancun All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, By ocean, Contactless check-in is available, Essential workers only - NO

A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Melia Casa Maya Cancun All Inclusive	260
Number of floors in Melia Casa Maya Cancun All Inclusive	8
Another facilities in Melia Casa Maya Cancun All Inclusive	Shops, Waterpark, Outdoor pool, Beach umbrella, TV lounge

Frequently asked question in Melia Casa Maya Cancun All Inclusive

What are available facilities at Melia Casa Maya Cancun All Inclusive?

There are top facilites at Melia Casa Maya Cancun All Inclusive such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Melia Casa Maya Cancun All Inclusive?

The standard check-in time at Melia Casa Maya Cancun All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive is a 4.0-star hotel.

How many floors does Melia Casa Maya Cancun All Inclusive have?

Melia Casa Maya Cancun All Inclusive has 8 floors.

How many rooms are available at Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive has 260 rooms in total.

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More Reviews from Other Guests in Melia Casa Maya Cancun All Inclusive

Overall Ratings & Reviews Melia Casa Maya Cancun All Inclusive

Other sources (498)

8.2

Very Good

From 498 reviews

Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

8.6

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Traveler Reviews Melia Casa Maya Cancun All Inclusive

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Top reviews

Clayton

with Children

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing 7 night stay at Melia casa maya. Family of four our kids are 10 & 8. Staff are very friendly and helpful- we loved the atmosphere. Drinks are all good. Bartenders all amazing. I wish there were more restaurants tho we missed having Asian type of food as there were none. Beautiful beach. Clean and calm right in front of the property but getting beach chairs were bit tricky. Were all taken by 9. I asked a guy and he said they put their towel at 6:30. The general store was ridiculously overpriced so I suggest everyone go elsewhere or use uber to get everything (still save a lot if money) No coin operated laundry available and laundry service by the resort is very expensive which might be a dealbreaker for some. Especially when you travelling with kids. Overall we had a great time at Melia casa maya. Oh if you are getting resort credit by booking on Expedia do not even bother about it. Went to spa treatment because I had $150 but They would not let me use it and had to pay out of my pocket at the spot. And when I asked about it at the guest service they did not know what to do with the credit.

Iosua

with Children

10.0

/10

Reviewed 14 week(s) ago

This place is gorgeous!!😍

Zeenat

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean but there was only one swimming pool for all the guests and the beach was too small. I felt we were squeezed all in small space. Beside that employees were kind and food was ok nothing special

Austin

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Rooms very clean, food was great, small resort easy to get everywhere, very kids friendly, location wasn’t the best if you love walking down the beach it’s beside a locals beach and pier and the other side is too rocky to walk around. Staff was a bit rude but overall had a great stay!

Corey

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean! The resort had decent food, amazing service from staff however the beach was dirty, there was poop all over the beach. I asked staff and they said it was turtle poop but they should have someone clean the beach a couple times a day with a pool net or something.other then that the resort was tremendous.

Denis

Leisure with Children

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We paid a premium price expecting a high-quality experience, but we left totally disappointed. The "renewed" buildings and rooms are just a superficial paste-and-paint job; they still feel old, and fixtures like faucets and toilets were never replaced. The most unacceptable part was the safety. The kids' area is old and neglected. The pool needs repainting, and the slides are NOT safe. My 9-year-old son used the slide once and got an ugly scrape on his leg, which completely ruined our vacation vibe. Furthermore, the constant harassment from the "Circle" membership sellers (the modern version of 90's timeshares) is exhausting. They are annoying, aggressive, and do not respect your vacation time. To be fair, the main food was very good. However, the desserts were poor, and the entertainment was severely lacking—no high-quality shows, just someone singing by the pool. This is an expensive hotel that absolutely does not deliver the value, safety, or peace you pay for. Avoid.

Daniel

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Me encantaron las habitaciones muy grandes y con una súper vista .

Simon

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This place is really special. Staff was very attentive from the moment we arrived. Amenities and food are endless. Kids loved the Waterpark they spent hours enjoying. The towels at the pool are soft, fluffy and long. We had a 2BR/2BA Suite it was very spacious and clean. We really enjoyed the robes and slippers in the room. I was just a little upset that we had to check out 2 days early due to the storm on the eastern seaboard as our flights got canceled and re-booked, when we checked out we were told that we would be able to get refunded for those 2 days however when we got home and tried to get it we were denied. Only reason i have 4* and not 5.

William J

Leisure with Children

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff very friendly and accommodating. This is a very kid focused hotel.

Blair

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The kids splash park and water slides were a hit with our kids.

kathryn

Leisure with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room didnt smell good, there was trash left behind from puror guests, food was mediocre, the whole place was disorganized

Number of reviews per page

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Disclaimer

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