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Melia Casa Maya Cancun All Inclusive

Lain-lain
8.2
/10
Sangat Baik
498 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Iosua

10.0
/ 10
Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort.

Todd Charles

10.0
/ 10
Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun.

Gabriel

10.0
/ 10
The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile!
Di Kawasan
Lihat Peta
Blvd. Kukukcan KM 5.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Melia Casa Maya Cancun All Inclusive ialah sebuah penginapan dalam kawasan persekitaran yang baik, yang terletak di Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Melia Casa Maya Cancun All Inclusive

Blvd. Kukukcan KM 5.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Melia Casa Maya Cancun All Inclusive
Lobi 2 Melia Casa Maya Cancun All Inclusive

Ketahui Lebih Lanjut Mengenai Melia Casa Maya Cancun All Inclusive

General


Berdekatan Pantai Langosta

Location


Dengan penginapan di Melia Casa Maya Cancun All Inclusive di Cancun (Zona Hotelera), anda akan berada dalam 1 minit memandu dari Pantai Langosta dan 6 minit dari Pusat Konvensyen Cancun. Hartanah merangkumi semua ini berada 7.9 km dari Pusat Beli-belah La Isla dan 8.4 km dari Feri Ultramar Puerto Juárez.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Laguna Nichupté - 0.2 km / 0.1 mi
Pantai Langosta - 0.3 km / 0.2 mi
Menara Escénica - 1 km / 0.6 mi
Muzium Kesenian Mexico Popular - 1.2 km / 0.7 mi
Pantai Tortuga - 1.2 km / 0.8 mi
Teatro de Cancún - 1.3 km / 0.8 mi
Playa Tortugas - 1.7 km / 1.1 mi
Kelab Golf Cancun di Pok Ta Pok - 2.6 km / 1.6 mi
Pantai Las Perlas - 2.6 km / 1.6 mi
Pantai Ancha - 3.2 km / 2 mi
Pusat Membeli-belah Plaza Caracol - 3.5 km / 2.2 mi
Pusat Bandar Marina Puerto Cancun - 4 km / 2.5 mi
Pantai Caracol - 4.3 km / 2.7 mi
Terminal Feri UltraMar - 4.4 km / 2.8 mi
Pusat Konvensyen Cancun - 4.6 km / 2.9 mi

Lapangan terbang pilihan untuk Melia Casa Maya Cancun All Inclusive adalah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 27.4 km / 17 bt

Facilities


Manjakan diri anda dengan urut, rawatan badan dan rawatan muka yang terdapat di tapak hartanah. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 2 kolam renang terbuka, taman air percuma dan pusat kecergasan 24 jam. Hartanah ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi. Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda dengan masakan tempatan di Merkado, salah sebuah daripada 4 restoran di hartanah. Ingin hilangkan rasa letih? Berehatlah dengan menikmati minuman enak di salah sebuah daripada 3 bar/ruang istirahat.

Rooms


Selesakan diri anda di salah satu daripada 260 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Melia Casa Maya Cancun All Inclusive

Bar, Kafe dan Lounge Melia Casa Maya Cancun All Inclusive
Bar, Kafe dan Lounge
Kolam Renang Melia Casa Maya Cancun All Inclusive
Kolam Renang
Kemudahan Hiburan Melia Casa Maya Cancun All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Melia Casa Maya Cancun All Inclusive
Pusat Kecergasan
Ruang Umum Melia Casa Maya Cancun All Inclusive
Ruang Umum

Aktiviti

  • Kedai
  • Taman air
  • Kolam renang terbuka
  • Payung pantai
  • Ruang TV
  • Taman
  • Tuala pantai
  • Pusat kecergasan
  • Spa
  • Gelongsor air
  • Kerusi berjemur pantai

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Lif
  • Parkir
  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan OKU

  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Mesra Keluarga

  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Shuttle kawasan berhampiran

Kemudahan Internet

  • WiFi percuma
  • Sudut internet

Umum

  • Parkir
  • Teres

Sukan & Rekreasi

  • Bola tampar pantai
  • Biliard

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Polisi Penginapan & Maklumat Umum di Melia Casa Maya Cancun All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Not Allowed

Dasar Tambahan

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: MXN 85.40 setiap penginapan semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Tepi lautan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK
  • Fi daftar keluar lewat akan dikenakan

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Bilik tersedia di Melia Casa Maya Cancun All Inclusive
260
Bilangan tingkat di Melia Casa Maya Cancun All Inclusive
8
Fasilitas lain di Melia Casa Maya Cancun All Inclusive
Kedai, Taman air, Kolam renang terbuka, Payung pantai, Ruang TV

Soalan lazim tentang Melia Casa Maya Cancun All Inclusive

Apa facilities yang tersedia di Melia Casa Maya Cancun All Inclusive?
Berikut facilities yang ada di Melia Casa Maya Cancun All Inclusive seperti Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Melia Casa Maya Cancun All Inclusive?
Masa check-in di Melia Casa Maya Cancun All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Melia Casa Maya Cancun All Inclusive?
Melia Casa Maya Cancun All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Melia Casa Maya Cancun All Inclusive?
Melia Casa Maya Cancun All Inclusive mempunyai 8 tingkat.
Berapakah jumlah bilik yang terdapat di Melia Casa Maya Cancun All Inclusive?
Jumlah keseluruhan bilik di Melia Casa Maya Cancun All Inclusive ialah 260.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Melia Casa Maya Cancun All Inclusive

Penilaian & Ulasan Keseluruhan Melia Casa Maya Cancun All Inclusive

Sumber lain (498)
8.2
Sangat Baik
Daripada 498 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Melia Casa Maya Cancun All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Clayton
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We had an amazing 7 night stay at Melia casa maya. Family of four our kids are 10 & 8. Staff are very friendly and helpful- we loved the atmosphere. Drinks are all good. Bartenders all amazing. I wish there were more restaurants tho we missed having Asian type of food as there were none. Beautiful beach. Clean and calm right in front of the property but getting beach chairs were bit tricky. Were all taken by 9. I asked a guy and he said they put their towel at 6:30. The general store was ridiculously overpriced so I suggest everyone go elsewhere or use uber to get everything (still save a lot if money) No coin operated laundry available and laundry service by the resort is very expensive which might be a dealbreaker for some. Especially when you travelling with kids. Overall we had a great time at Melia casa maya. Oh if you are getting resort credit by booking on Expedia do not even bother about it. Went to spa treatment because I had $150 but They would not let me use it and had to pay out of my pocket at the spot. And when I asked about it at the guest service they did not know what to do with the credit.
Read More
Iosua
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort.
Amanda
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

So good!
Todd Charles
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun.
Lorna J
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Good food, lots of activities, great beach, comfortable rooms, nice pools
Anthony
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Very clean room and Monica the cleaning lady was amazing and so helpful.
salvador
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great
Breanne
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

All areas were very clean. Loved the water park. Very big beach. Nice pool. Overall great just very small resort.
ashley
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were really clean and spacious. Entire property was really clean. Had great water fun for the kids. Beautiful beaches. Great overall family resort. Could use a few upgrade on the games amenities, ie. pool tables, foosball tables, pickle ball and tennis equipment.
Gabriel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile!
Gabriel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This place is gorgeous!!😍
Zeenat
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The room was clean but there was only one swimming pool for all the guests and the beach was too small. I felt we were squeezed all in small space. Beside that employees were kind and food was ok nothing special
Marcel
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Sauberes Zimmer, gutes Essen, schöner Strand, freundliches Personal. Es waren tolle Ferien!
Austin
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Rooms very clean, food was great, small resort easy to get everywhere, very kids friendly, location wasn’t the best if you love walking down the beach it’s beside a locals beach and pier and the other side is too rocky to walk around. Staff was a bit rude but overall had a great stay!
Merja
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Many of the personnel were sick and wearing face masks. The food especially at the buffet was of low quality, we avoided eahing there. The pool was too cold for us most of the days.
Corey
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room was clean! The resort had decent food, amazing service from staff however the beach was dirty, there was poop all over the beach. I asked staff and they said it was turtle poop but they should have someone clean the beach a couple times a day with a pool net or something.other then that the resort was tremendous.
Lauro
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Sao três restaurantes Ala Carte, o Mediterrâneo muito ruim, garçon Erik sem educação e comida eles nao acertavam nada, muito menos o ponto da carne ! Os outro dois restaurantes sao bons . Hotel bom, bem localizado, quarto com espaço bom. Tudo funciona perfeitamente!
Denis
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

We paid a premium price expecting a high-quality experience, but we left totally disappointed. The "renewed" buildings and rooms are just a superficial paste-and-paint job; they still feel old, and fixtures like faucets and toilets were never replaced. The most unacceptable part was the safety. The kids' area is old and neglected. The pool needs repainting, and the slides are NOT safe. My 9-year-old son used the slide once and got an ugly scrape on his leg, which completely ruined our vacation vibe. Furthermore, the constant harassment from the "Circle" membership sellers (the modern version of 90's timeshares) is exhausting. They are annoying, aggressive, and do not respect your vacation time. To be fair, the main food was very good. However, the desserts were poor, and the entertainment was severely lacking—no high-quality shows, just someone singing by the pool. This is an expensive hotel that absolutely does not deliver the value, safety, or peace you pay for. Avoid.
Read More
Daniel
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Me encantaron las habitaciones muy grandes y con una súper vista .
Simon
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

This place is really special. Staff was very attentive from the moment we arrived. Amenities and food are endless. Kids loved the Waterpark they spent hours enjoying. The towels at the pool are soft, fluffy and long. We had a 2BR/2BA Suite it was very spacious and clean. We really enjoyed the robes and slippers in the room. I was just a little upset that we had to check out 2 days early due to the storm on the eastern seaboard as our flights got canceled and re-booked, when we checked out we were told that we would be able to get refunded for those 2 days however when we got home and tried to get it we were denied. Only reason i have 4* and not 5.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Melia Casa Maya Cancun All Inclusive

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Penilaian & Ulasan Keseluruhan Melia Casa Maya Cancun All Inclusive

Sumber lain (498)
8.2
Sangat Baik
Daripada 498 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Melia Casa Maya Cancun All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Clayton
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We had an amazing 7 night stay at Melia casa maya. Family of four our kids are 10 & 8. Staff are very friendly and helpful- we loved the atmosphere. Drinks are all good. Bartenders all amazing. I wish there were more restaurants tho we missed having Asian type of food as there were none. Beautiful beach. Clean and calm right in front of the property but getting beach chairs were bit tricky. Were all taken by 9. I asked a guy and he said they put their towel at 6:30. The general store was ridiculously overpriced so I suggest everyone go elsewhere or use uber to get everything (still save a lot if money) No coin operated laundry available and laundry service by the resort is very expensive which might be a dealbreaker for some. Especially when you travelling with kids. Overall we had a great time at Melia casa maya. Oh if you are getting resort credit by booking on Expedia do not even bother about it. Went to spa treatment because I had $150 but They would not let me use it and had to pay out of my pocket at the spot. And when I asked about it at the guest service they did not know what to do with the credit.
Read More
Iosua
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort.
Amanda
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

So good!
Todd Charles
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun.
Lorna J
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Good food, lots of activities, great beach, comfortable rooms, nice pools
Anthony
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Very clean room and Monica the cleaning lady was amazing and so helpful.
salvador
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great
Breanne
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

All areas were very clean. Loved the water park. Very big beach. Nice pool. Overall great just very small resort.
ashley
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were really clean and spacious. Entire property was really clean. Had great water fun for the kids. Beautiful beaches. Great overall family resort. Could use a few upgrade on the games amenities, ie. pool tables, foosball tables, pickle ball and tennis equipment.
Gabriel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile!
Gabriel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This place is gorgeous!!😍
Zeenat
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The room was clean but there was only one swimming pool for all the guests and the beach was too small. I felt we were squeezed all in small space. Beside that employees were kind and food was ok nothing special
Marcel
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Sauberes Zimmer, gutes Essen, schöner Strand, freundliches Personal. Es waren tolle Ferien!
Austin
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Rooms very clean, food was great, small resort easy to get everywhere, very kids friendly, location wasn’t the best if you love walking down the beach it’s beside a locals beach and pier and the other side is too rocky to walk around. Staff was a bit rude but overall had a great stay!
Merja
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Many of the personnel were sick and wearing face masks. The food especially at the buffet was of low quality, we avoided eahing there. The pool was too cold for us most of the days.
Corey
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room was clean! The resort had decent food, amazing service from staff however the beach was dirty, there was poop all over the beach. I asked staff and they said it was turtle poop but they should have someone clean the beach a couple times a day with a pool net or something.other then that the resort was tremendous.
Lauro
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Sao três restaurantes Ala Carte, o Mediterrâneo muito ruim, garçon Erik sem educação e comida eles nao acertavam nada, muito menos o ponto da carne ! Os outro dois restaurantes sao bons . Hotel bom, bem localizado, quarto com espaço bom. Tudo funciona perfeitamente!
Denis
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

We paid a premium price expecting a high-quality experience, but we left totally disappointed. The "renewed" buildings and rooms are just a superficial paste-and-paint job; they still feel old, and fixtures like faucets and toilets were never replaced. The most unacceptable part was the safety. The kids' area is old and neglected. The pool needs repainting, and the slides are NOT safe. My 9-year-old son used the slide once and got an ugly scrape on his leg, which completely ruined our vacation vibe. Furthermore, the constant harassment from the "Circle" membership sellers (the modern version of 90's timeshares) is exhausting. They are annoying, aggressive, and do not respect your vacation time. To be fair, the main food was very good. However, the desserts were poor, and the entertainment was severely lacking—no high-quality shows, just someone singing by the pool. This is an expensive hotel that absolutely does not deliver the value, safety, or peace you pay for. Avoid.
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Daniel
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Me encantaron las habitaciones muy grandes y con una súper vista .
Simon
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

This place is really special. Staff was very attentive from the moment we arrived. Amenities and food are endless. Kids loved the Waterpark they spent hours enjoying. The towels at the pool are soft, fluffy and long. We had a 2BR/2BA Suite it was very spacious and clean. We really enjoyed the robes and slippers in the room. I was just a little upset that we had to check out 2 days early due to the storm on the eastern seaboard as our flights got canceled and re-booked, when we checked out we were told that we would be able to get refunded for those 2 days however when we got home and tried to get it we were denied. Only reason i have 4* and not 5.
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