Does Smart Cancun The Urban Oasis provide parking?

Yes, Smart Cancun The Urban Oasis provides parking. Please confirm details directly with the hotel.

What do past guests say about Smart Cancun The Urban Oasis?

Smart Cancun The Urban Oasis is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Smart Cancun The Urban Oasis

Name: Smart Cancun The Urban Oasis
Address: Av Tulum 13-14, Centro, 22, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500, Av Tulum 13-14, Estado de Yucatán, 77500, Mexico
Rating: 7.6

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7.6

/10

Pleasant

1,000 reviews

What Guests Say About Their Stay

Shelley

10.0

/ 10

Stayed for three days due to flight cancellations and was quite happy to do so. Everything was clean...rooms, pool area, lobby, etc. Breakfast buffet offered a large selection of foods and the hotel staff, especially at the front desk were friendly and helpful.

Jeanne

10.0

/ 10

We loved everything about our stay. Every staff member we encountered was friendly and helpful. The facility was clean and well maintained. The location was in walking distance of great local restaurants as well as other fun attractions. The gym and food also surpassed expectations.

Gerry

10.0

/ 10

Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!

In the Area

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Av Tulum 13-14, Centro, 22, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Smart Cancun The Urban Oasis is located in area / city Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Smart Cancun The Urban Oasis

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What's around Smart Cancun The Urban Oasis

Av Tulum 13-14, Centro, 22, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

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Location

Smart Cancun The Urban Oasis is located in area / city Cancun.

About Smart Cancun The Urban Oasis

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Smart Cancun The Urban Oasis.

All facilities in Smart Cancun The Urban Oasis

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Food and Drinks

Poolside bar
Snack bar

Connectivity

Free WiFi
WiFi (surcharge)

General

Banquet
Parking

Public Facilities

Smoke-free area
Coffee shop

Things to Do

Outdoor pool

Business Facilities

Meeting rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Smart Cancun The Urban Oasis

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Smart Cancun The Urban Oasis	132
Number of floors in Smart Cancun The Urban Oasis	7
Another facilities in Smart Cancun The Urban Oasis	Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Smart Cancun The Urban Oasis

What are available facilities at Smart Cancun The Urban Oasis?

There are top facilites at Smart Cancun The Urban Oasis such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Smart Cancun The Urban Oasis?

The standard check-in time at Smart Cancun The Urban Oasis is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Smart Cancun The Urban Oasis?

Smart Cancun The Urban Oasis is a 4.0-star hotel.

How many floors does Smart Cancun The Urban Oasis have?

Smart Cancun The Urban Oasis has 7 floors.

How many rooms are available at Smart Cancun The Urban Oasis?

Smart Cancun The Urban Oasis has 132 rooms in total.

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More Reviews from Other Guests in Smart Cancun The Urban Oasis

Overall Ratings & Reviews Smart Cancun The Urban Oasis

Other sources (1,000)

7.6

Pleasant

From 1,000 reviews

Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews Smart Cancun The Urban Oasis

Number of reviews per page

Top reviews

Jason

Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Nice hotel, staff was great. Good walking distance from restaurants and a great supermarket. Would def stay again.

Bana

with Children

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I love this hotel 10/10

Douglas

with Partner

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

My family couldn’t access this hotel to visit me while I stayed in Cancun because of mobility issues. This hotel isn’t handicap friendly at all.

brenda

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Location was great

Shelley

Leisure with Friends

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Leah

Leisure Family

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great staff, excellent customer service from Belsen and Ivan, would definitely come back!!

Elmar

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, good service. The only thing missing was a refrigerator

Jeanne

Leisure Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

mauricio

Friends and Family Family

2.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

misleading information hotel/beach club but theres no shuttle and you have to pay for it ! this should be mentioned on their website so people can make a better choice! i checked in at 6:30am for a personal problem i explained to front desk and even though they did had availability i had to pay $3,500 pesos extra which i find extremely expensive since is more than 3 times what i pay for!! and unfortunately because i have already booked the same hotel im gonna have to stay there again starting tomorrow! hopefully i will have a better experience

Sergiy

Leisure Family

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

On Expedia said breakfast including. But from third day stuff told me I need pay for it. Its downtown and no beaches around. 20-30 min on bus. Stuff friendly. Room ok.

Farida

Leisure Family

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Staff can be more friendly, amenities can be improve for example a small fridge in room.

Ian

Leisure

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

The room was clean ,had some challenges with the face basin tap! The manager sent maintenance staff to sort it out. The Staff was courteous! I left my Under armour long sleeve in my previous room on O'Cancun side and the Manager made sure I got it back from the lost and found! Thank you to the Manager!

Martin

6.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

The ladys from the front desk are awesome. Wendy and Nash, very friendlys and eager to help. In the restaurant you jave to beg for someone to offer you coffee. The rooms in Smart are VERY noisys. So i had to ask for an uograde to Oh! Cancun.

CRISTINA ALEXANDRA MARMOL

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

All was okay

Simon

8.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Pretty standard hotel, pretty good value for money

Gerry

Business with Partner

10.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

Gerry

with Partner

10.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !

Wendy

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Fantastic in every way

Tom

with Partner

6.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice.

Savannah

Leisure Family

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.