Sofía by Bunik

No towels at room Elevator services 4 days and three nights, not working Four days walking three floors by stairs including moving personal luggage Miserable service

The bathroom smelled bad (very humid as if coming from sewage), ventilation was bad and there was mold. We only stayed here for 2 nights and were outside most of the time. The room itself was clean but the bathroom was bad. I would not stay here again.

Room was clean ,staff was happy and helpful, great pool and also the place is in the perfect location ,not far from 5th ave and far enough away for restaurants and stores to be cheaper.

We thoroughly enjoyed our stay!

Great location. Staff was amazing Norma clean our room in our stay and she was very pleasant. The two girls in the reception were awesome vey helpful. The water in the jacuzzi and the pool was cold so we didn’t enjoy that but the roof top was really nice. Overall I give 5 stars I would definitely stay there again.

very nice place to stay

room was very nice and clean ,nice balcony and staff was friendly

The hot tub was ice cold but everything else was decent

After a night out we expected to wake up late the next day. Unfortunately, the soundproofing of the room is a 0/10. Our room was located on the ground floor and outside there was a yoga class at 8am if not earlier. The participants were chatting and it woke us up because they were right on the other side of our wall and sounded like they were in our room. And around the same time, housekeepers were smashing the doors of the neighboring rooms as they were cleaning. We heard them chatting very clearly as well from our bed. With all those loud noises we had no way to fall back asleep. That was not a good experience after a night out. Aside from the noises, the room was nice and clean, the employees were nice and the check-in and check-out went smoothly. It's unfortunate that they do not have parking for the clients.

Ac worked great. Lots of noise from suite above, furniture being moved constantly. Asked for room its glass balcony railing on quiet side (as returning guests we knew what we wanted). Got a room with cement balcony, on third floor above busy street. We had booked and sent request months prior to arrival. Allowed day visitors at pool, and children were allowed in rooms (adult only). Not sure if we will be back.

Staff were very mice and cleaning staff were constantly cleaning...place was spotless . they were also very sweet

Rooftop pool area was nice, Room was nice, cool and clean. Front desk was also very nice and helpful. Walkable to 5th Ave but not so close were street noise may bother you while trying to sleep.

Excellent location very clean and great service

the room didn’t have windows, it was too dark ,the room didn’t have a good wifi signal, in the bed there was a lot of ants !! To lock the door wasn’t working so we had to use the chair to lock the door to feel safe and honestly it was my birthday and I was expecting something better because I did stay on another Bunik couple of years ago and it was amazing, but this one was a deception. the only good thing was the daily cleaning and the rooftop. Thanks but i wouldn’t stay again here ever again.

Great staff and clean comfortable room

Yes staff great and super clean Great roof top pool

Wifi barely works. The pool on rooftops is dirty. Jacuzzi doesn't work. The room on first floor is a bunker. Too dark.

Thank You excellent service

Very friendly helpful staff. They are always workers working around the hotel to maintain it. The property is a short walk to everything.

Clean room, stove refrigerator included! Staff was friendly