W Mexico City

Hotels
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8.8
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

luis

10.0
/ 10
Great customer service. Everyone was very friendly and willing to help at any time.

nigel

10.0
/ 10
Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.

nigel

10.0
/ 10
Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
In the Area
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Campos Eliseos 252, Chapultepec, Miguel Hidalgo, Mexico City, Mexico, 11560

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at W Mexico City is a good choice when you are visiting Miguel Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Mexico City

Campos Eliseos 252, Chapultepec, Miguel Hidalgo, Mexico City, Mexico, 11560
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Lobby W Mexico City
Lobby 2 W Mexico City

Discover More About W Mexico City

Location


Staying at W Mexico City is a good choice when you are visiting Miguel Hidalgo.

About W Mexico City

From business event to corporate gathering, W Mexico City provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but W Mexico City welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

W Mexico City is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Are you a shopaholic? Staying at W Mexico City will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

W Mexico City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at W Mexico City.

All facilities in W Mexico City

Bar, Cafe and Lounge W Mexico City
Bar, Cafe and Lounge
Swimming Pool W Mexico City
Swimming Pool
Entertainment Facility W Mexico City
Entertainment Facility
Functional Hall W Mexico City
Functional Hall
Common Space W Mexico City
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Bicycle rental
  • Valet parking (surcharge)

Public Facilities

  • Elevator
  • Safety deposit box

Business Facilities

  • Business facilities
  • Business facilities

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Mexico City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property uses some solar energy
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Mexico City
237
Number of floors in W Mexico City
25
Another facilities in W Mexico City
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in W Mexico City

What are available facilities at W Mexico City?
There are top facilites at W Mexico City such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Mexico City?
The standard check-in time at W Mexico City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does W Mexico City provide breakfast?
Yes, W Mexico City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Mexico City?
W Mexico City is a 5.0-star hotel.
How many floors does W Mexico City have?
W Mexico City has 25 floors.
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More Reviews from Other Guests in W Mexico City

8.8
Very Good
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews W Mexico City

Number of reviews per page
20
40
Top reviews
James
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Alejandro was an excellent bellboy.
James
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bellboy Alejandro was very polite and helpful. Thank you.
Jeffrey
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Any outside service that is billed to the room will incur a 17% commission to the hotel as a "service fee". For example, if you ask the concierge to organize a hot air balloon ride for 2 the provider will likely have difficultly processing a direct payment and will bill the hotel -- who will in turn add 17% to the charge just for the convenience. The concierge will also favor the external services if there is a cancellation. None of this is sufficiently explained up front, so you'll be in for a big and irritating surprise when you review your bill at checkout. All-in-all, there are better and more forthright hotel options in Mexico City that the W.
Read More
Jeffrey
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was fine, but the staff and service was awful. It seemed they took every opportunity to
Benjamin
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All look very old, sheets, pillows, towels.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming.
Read More
Heber
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great stay
Ilse Abril
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

“Whatever, whenever” staff was slow and did not meet requests properly at times
Irfan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Every thing. It is a classy hotel with excellent staff and service
lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Safe. Wonderful amenities. Staff was excellent.
Amy
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Oscar
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was great
Rosa
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was very helpful and pleasant
kelly
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful kind staff members, great property, excellent location
Victoria
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great service
Aldo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service
Rachel
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great Hotel
juan
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great rooms
Isidro
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Services was great!
luis
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer service. Everyone was very friendly and willing to help at any time.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 W Mexico City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Mexico City

Number of reviews per page
20
40
Top reviews
James
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Alejandro was an excellent bellboy.
James
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bellboy Alejandro was very polite and helpful. Thank you.
Jeffrey
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Any outside service that is billed to the room will incur a 17% commission to the hotel as a "service fee". For example, if you ask the concierge to organize a hot air balloon ride for 2 the provider will likely have difficultly processing a direct payment and will bill the hotel -- who will in turn add 17% to the charge just for the convenience. The concierge will also favor the external services if there is a cancellation. None of this is sufficiently explained up front, so you'll be in for a big and irritating surprise when you review your bill at checkout. All-in-all, there are better and more forthright hotel options in Mexico City that the W.
Read More
Jeffrey
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was fine, but the staff and service was awful. It seemed they took every opportunity to
Benjamin
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All look very old, sheets, pillows, towels.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming.
Read More
Heber
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great stay
Ilse Abril
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

“Whatever, whenever” staff was slow and did not meet requests properly at times
Irfan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Every thing. It is a classy hotel with excellent staff and service
lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Safe. Wonderful amenities. Staff was excellent.
Amy
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Oscar
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was great
Rosa
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was very helpful and pleasant
kelly
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful kind staff members, great property, excellent location
Victoria
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great service
Aldo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service
Rachel
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great Hotel
juan
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great rooms
Isidro
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Services was great!
luis
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer service. Everyone was very friendly and willing to help at any time.
Number of reviews per page
20
40