Staying at Zereno Tulum Beach Club Access is a good choice when you are visiting Tulum.
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Zereno Tulum Beach Club Access
Hotels
8.4
/10
Very Good
37 reviews
What Guests Say About Their Stay
Antonette
10.0
/ 10
I was pleasantly surprised. Rustic decor with modern services. Clean, quiet & personalized service breakfast was delivered to room & airport drop off provided an extra touch. All staff were super friendly & helpful especially Thomas, who assisted in maneuvering a hiccup with a tour company. Will definitely recommend & return. Thanks a lot.
OSBALDO
10.0
/ 10
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
joshua
10.0
/ 10
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
In the Area
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Aldea Zama, Aldea Maya, Lote 3, Tulum, Estado de Quintana Roo, Mexico, 77760
Main Facilities
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Swimming Pool
Parking
WiFi
Elevator
Available Room Types in Zereno Tulum Beach Club Access
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What's around Zereno Tulum Beach Club Access
Aldea Zama, Aldea Maya, Lote 3, Tulum, Estado de Quintana Roo, Mexico, 77760
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Discover More About Zereno Tulum Beach Club Access
General
In Tulum (Zama)
Location
Located in Tulum (Zama), Zereno Tulum Beach Club Access is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 3.9 mi (6.3 km) from Playa Paraiso.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 1.2 km / 0.7 mi
Hospital de Tulum - 1.6 km / 1 mi
Hunab Lifestyle Center - 2 km / 1.2 mi
Jaguar Park - 2 km / 1.3 mi
Holistika Art Walk - 2.3 km / 1.4 mi
Temple of Doom - 3.8 km / 2.3 mi
Tulum National Park - 3.8 km / 2.3 mi
Cenote Calavera - 3.8 km / 2.4 mi
Acceso al Parque Jaguar - 3.9 km / 2.4 mi
Jaguar Viewpoint Tulum - 4 km / 2.5 mi
Tulum Tower - 4.5 km / 2.8 mi
Tulum Beach - 4.7 km / 2.9 mi
SFER IK - 4.8 km / 3 mi
Cenote Cristal - 4.9 km / 3 mi
Casa del Cenote - 5.3 km / 3.3 mi
The preferred airport for Zereno Tulum Beach Club Access is Tulum Intl. Airport (TQO) - 40.8 km / 25.4 mi
Facilities
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.
Dining
Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
All facilities in Zereno Tulum Beach Club Access
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Things to Do
- Romantic proposal packages
- Spa
- Outdoor pool
- Garden
- Pool cabanas
- Pool sun loungers
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Poolside bar
- Continental breakfast
- Breakfast
General
- Parking
- Terrace
Hotel Services
- Luggage storage
- Concierge
Transportation
- Bicycle rental
Connectivity
- Free WiFi
Accommodation Policy & General Information in Zereno Tulum Beach Club Access
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Pets
Service Animals Not Allowed
Additional Policy
Professional property host/manager, Property uses a professional cleaning service, Noise-free rooms not guaranteed, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
General Information
Popular Facilities | Swimming Pool, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Zereno Tulum Beach Club Access | 18 |
Another facilities in Zereno Tulum Beach Club Access | Romantic proposal packages, Spa, Outdoor pool, Garden, Pool cabanas |
Frequently asked question in Zereno Tulum Beach Club Access
What are available facilities at Zereno Tulum Beach Club Access?
There are top facilites at Zereno Tulum Beach Club Access such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Zereno Tulum Beach Club Access?
The standard check-in time at Zereno Tulum Beach Club Access is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Zereno Tulum Beach Club Access provide breakfast?
Yes, Zereno Tulum Beach Club Access provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Zereno Tulum Beach Club Access?
Zereno Tulum Beach Club Access is a 3.5-star hotel.
How many rooms are available at Zereno Tulum Beach Club Access?
Zereno Tulum Beach Club Access has 18 rooms in total.
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More Reviews from Other Guests in Zereno Tulum Beach Club Access
Overall Ratings & Reviews Zereno Tulum Beach Club Access
Other sources (37)
8.4
Very Good
From 37 reviews
Cleanliness
8.8
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews Zereno Tulum Beach Club Access
Number of reviews per page
20
40
Top reviews
Jesse
with Partner
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had a nice stay at Zereno. We were able to book last minute as we had an issue with our other accommodation. The staff were friendly and professional and check in and out was easy. We visited in December and the pool was a bit chilly but we still enjoyed it one afternoon. The breakfast was very modest. While this hotel has relationships with other beachfront businesses, they don’t have their own beach access and it’s about 15 minute drive to the beach. Our room was clean and beautiful.
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Michael
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful rooms!
Inna
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Amazing hotel! I really like the interior design
Antonette
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I was pleasantly surprised. Rustic decor with modern services. Clean, quiet & personalized service breakfast was delivered to room & airport drop off provided an extra touch. All staff were super friendly & helpful especially Thomas, who assisted in maneuvering a hiccup with a tour company. Will definitely recommend & return. Thanks a lot.
Read More
María Teresa
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
It was a good experience clean people wrrr very nice
Mia
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great hotel and service
Brandon
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
I stayed at the top floor so the apartment ruff
Gaddiel
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Was very nice and excellent service
Alexander
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Great place and great staff! Breakfast is kind of light and area can be a bit noisy (highway, construction)
Ilyitch
2.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
I called the property to schedule airport transportation that was offered with the reservation. They acknowledged they were not offering the full transportation and that they would be happy to approve a refund for this via expedia. This was confirmed to me via phone twice. Expedia reached out to them on at least 3 different occasions and they never responded. So I was charged for a stay that I could not keep because the were not rendering full services promised. Call before you book.
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Kendall
Leisure
2.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
I selected this property due to the shuttle pickup from the airport. When I made it, they were not there & when I contacted the property via WhatsApp I was told they will not pick me up & to take the bus to Tulum center, then ask for direction to the location.. My phone service was not working properly so this made the situation very nerve wrecking. I do not speak Spanish, so it was tough making it to the destination. Luckily a young lady assisted me to location 4 hours later. The situation made me upset that I ended up returning back to the states the following day. The property was nice & the front desk worker was nice, but the sales team was not pleasant which turned my birthday experience into a not so good one. I was happy to leave.
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Andre
Friends and Family Family
4.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show.
Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom.
Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great.
The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.
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OSBALDO
Leisure Family
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
Sabrina
Leisure with Partner
8.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
I enjoyed my stay at Zereno and highly recommend to stay here. Tulum beach is 10 minutes drive. The apartment was spacious and very clean. Everything to our liking
joshua
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
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Ryan
Leisure with Partner
8.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.
Saira
Leisure Family
6.0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.
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Danielle
Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago
Expedia Group verified review
I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.
Paige
Leisure with Friends
8.0
/10
Reviewed 190 week(s) ago
Expedia Group verified review
Staff was good.
Verified traveler
Friends and Family with Friends
10.0
/10
Reviewed 198 week(s) ago
Hotels.com verified review
Came here to celebrate mine and my sisters 30th birthday! Absolutely amazing service and stay. The front desk staff is so helpful and attentive! I suggest downloading the WhatsApp app to make communication easier. The rooms are very clean and well maintained. It was fairly hot & humid in Tulum during our stay, so make sure you have them show you how to turn on the ac. Cannot wait to visit again!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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