How many rooms are available at Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa has 253 rooms in total.

Does Eden Andalou Aquapark & Spa provide parking?

Yes, Eden Andalou Aquapark & Spa provides parking. Please confirm details directly with the hotel.

Does Eden Andalou Aquapark & Spa provide airport transfer?

Yes, Eden Andalou Aquapark & Spa provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Eden Andalou Aquapark & Spa

Name: Eden Andalou Aquapark & Spa
Address: Km 4, Route d'Amezmiz, Al-Haouz, Marrakesh-Safi, Morocco, 40000, Km 4, Route d'Amezmiz, Marrakesh-Safi, 40000, Morocco
Rating: 8.2

Hotels

8.2

/10

Very Good

232 reviews

What Guests Say About Their Stay

Phillip

10.0

/ 10

The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.

Eloise

10.0

/ 10

Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.

Shazna

10.0

/ 10

We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant

In the Area

See Map

Km 4, Route d'Amezmiz, Al-Haouz, Marrakesh-Safi, Morocco, 40000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Eden Andalou Aquapark & Spa is a hotel is located at Al Haouz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Eden Andalou Aquapark & Spa

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What's around Eden Andalou Aquapark & Spa

Km 4, Route d'Amezmiz, Al-Haouz, Marrakesh-Safi, Morocco, 40000

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Discover More About Eden Andalou Aquapark & Spa

Location

Eden Andalou Aquapark & Spa is a hotel is located at Al Haouz.

About Eden Andalou Aquapark & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eden Andalou Aquapark & Spa exclusively for you.

Eden Andalou Aquapark & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eden Andalou Aquapark & Spa.

All facilities in Eden Andalou Aquapark & Spa

Others

Things to Do

Shops
Waterpark
Beach umbrella
Outdoor pool
Indoor pool
Turkish bath
Spa
Garden
Waterslide
Pool sun loungers

Hotel Services

Laundry service
Tours
Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

General

Parking
Smoking area
Fireplace in lobby
Lazy river
Terrace

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Public Facilities

Others
Elevator
Restaurant
Safety deposit box

Business Facilities

Meeting facilities
Conference center
Meeting rooms
Business center

Family-friendly Facilities

Kids club
Children games
Children pool

Nearby Facilities

Souvenir shop
Hair salon
ATM/Banking

Transportation

Airport transfer
Area shuttle

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Eden Andalou Aquapark & Spa

Important Note

Pet fee: MAD 500 per accommodation, per stay plus MAD 500 one-time cleaning fee
Late check-out fee: MAD 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: MAD 500 per stay
A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Half Board plans must book meals in advance.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Eden Andalou Aquapark & Spa	253
Number of floors in Eden Andalou Aquapark & Spa	2
Another facilities in Eden Andalou Aquapark & Spa	Shops, Waterpark, Beach umbrella, Outdoor pool, Indoor pool

Frequently asked question in Eden Andalou Aquapark & Spa

What are available facilities at Eden Andalou Aquapark & Spa?

There are top facilites at Eden Andalou Aquapark & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Eden Andalou Aquapark & Spa?

The standard check-in time at Eden Andalou Aquapark & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Eden Andalou Aquapark & Spa provide breakfast?

Yes, Eden Andalou Aquapark & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa is a 5.0-star hotel.

How many floors does Eden Andalou Aquapark & Spa have?

Eden Andalou Aquapark & Spa has 2 floors.

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More Reviews from Other Guests in Eden Andalou Aquapark & Spa

Overall Ratings & Reviews Eden Andalou Aquapark & Spa

Other sources (232)

8.2

Very Good

From 232 reviews

Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

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Traveler Reviews Eden Andalou Aquapark & Spa

Number of reviews per page

Top reviews

Raul

Leisure with Children

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are not what they post food was terrible. But staff is great

Joseph

Leisure with Children

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at Eden Andalou Aquapark & Spa. Cleanliness was poor. At check-in there was gum in the sink and the bathroom was not clean, and even after I asked it was never fixed. In our first room the walls were so thin we heard people yelling at night. At the pool, the lifeguard spoke to us in a condescending way, watched us, and pushed us to buy floaties for my daughters even though they can swim. We also noticed what felt like favoritism at meals. One morning I was told croissants were finished, but shortly after another family who didn’t look like us asked and were given pastries. I was told to sit and wait and still received nothing until I went to the manager. A similar thing happened when I asked for fruit at dinner. The way my brother was treated was upsetting. When he came to visit he wasn’t allowed past the lobby. I paid to add him as a guest, yet staff kept his passport “in a safe” and would not let him go until he gave another ID. The next morning a different receptionist said they don’t keep guests’ IDs and there was no record of it, and he ended up missing his train. We also had problems with the shuttle. A manager said it would be free because of these issues, but the next day the front desk still tried to charge us and kept us waiting with no clear answer, causing us to miss our train. Overall, the cleanliness issues, how my brother was treated, the favoritism we saw at meals, and inconsistent communication made this stay stressful and upsetting.

Nancy

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very clean rooms with friendly staff members

Muhammad Fraz

Friends and Family

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Staff was friendly, rooms were clean , decent restaurant's

Roseline

Leisure with Children

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.

Alvin

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great staff

Roger

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Airport pick pick up was good, hotel facilities were good, food options were not too comprehensive

Phillip

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Eloise

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Susan

Friends and Family

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.

Shazna

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant

Jeanette Lynn

Leisure with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Food was so nice Staff very friendly Room clean and tidy. This is advertised as a 5* hotel, defiantly not more a 4* as we always stay at 5* and this is not what we usually get. This did not ruin our stay as we had a brilliant time.

Deja

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Chaimae and staff are exceptional.

David

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

All round excellent

Akram

Leisure Family

4.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.

Abdoulie

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Eden Andalou Aquapark & Spa – A Memorable Experience Eden Andalou Aquapark & Spa is truly an exceptional destination. From the moment we arrived, the warmth and professionalism of the staff stood out—everyone was incredibly friendly, attentive, and eager to help. The hospitality throughout our stay was nothing short of top-notch. Entertainment was a highlight of the experience, brilliantly coordinated by Mamado, whose energy and leadership brought everything to life. Special recognition goes to Marie Joe, the choreographer behind the vibrant Senegalese African music, as well as the talented Indian choreographer and the entire entertainment team. Their performances were captivating, culturally rich, and beautifully executed—each one a testament to their passion and skill. While the overall experience was outstanding, there was a minor shortcoming in the housekeeping department. Although the rooms were kept clean and tidy, the staff unfortunately overlooked changing the bedsheets during our stay. It’s a small detail, but worth noting for future improvement. Overall, Eden Andalou offers a wonderful blend of relaxation, culture, and joyful entertainment. We left with great memories and deep appreciation for the team that made it all possible.

Najib

Business

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Love this hotel, the food is great, the staff is amazing. We go to it every year. It never disappoints. Highly recommend 😊

Michelle

Leisure Family

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Booked this place as it was the only one left that had a water park. The property was dated. The food was very much basic cafeteria food. The waterpark was also run down. The service was good. Definitely not what we expected for the amount paid. Next time the kids stay home 😆

sundeep

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Amazing food, entertainment and service

Shazia

Leisure with Children

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.