Riad & Spa Esprit du Maroc

Riad
7.4
/10
Pleasant
129 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!

Deborah

10.0
/ 10
This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.

Erwan

10.0
/ 10
Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
In the Area
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Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40030

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Riad & Spa Esprit du Maroc is a good choice when you are visiting Annakhil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Riad & Spa Esprit du Maroc

Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40030
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Lobby Riad & Spa Esprit du Maroc
Lobby 2 Riad & Spa Esprit du Maroc

Discover More About Riad & Spa Esprit du Maroc

General


Near Jemaa el-Fnaa

Location


With a stay at Riad & Spa Esprit du Maroc in Marrakech (Medina), you'll be within a 5-minute drive of Jemaa el-Fnaa and Bahia Palace. This spa riad is 2 mi (3.2 km) from Marrakech Plaza and 2.8 mi (4.5 km) from Majorelle Garden.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Perfume Museum - 0.1 km / 0.1 mi
Dar Bellarj - 0.3 km / 0.2 mi
Ben Youssef Mosque - 0.3 km / 0.2 mi
Ben Youssef Madrasa - 0.3 km / 0.2 mi
Almoravid Koubba - 0.3 km / 0.2 mi
Marrakech Museum - 0.4 km / 0.2 mi
Shrob ou Shouf Fountain - 0.4 km / 0.2 mi
Souk Cherifia - 0.4 km / 0.3 mi
Le Jardin Secret - 0.5 km / 0.3 mi
Museum of Moroccan Elegance - 0.5 km / 0.3 mi
The Secret Garden Medina Marrakech - 0.5 km / 0.3 mi
House of Photography - 0.5 km / 0.3 mi
Criee Berbere - 0.6 km / 0.4 mi
Souk Zrabi - 0.6 km / 0.4 mi
Mouassine Fountain - 0.6 km / 0.4 mi

The nearest major airport is Menara Airport (RAK) - 10.6 km / 6.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional features at this riad include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the shuttle (surcharge), which operates within 5 kilometers.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Marrakech? This riad has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy Moroccan cuisine at RiadEsprit du Maroc, a poolside fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the riad pool.

Rooms


Stay in one of 11 guestrooms featuring flat-screen televisions. Rooms have private patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Riad & Spa Esprit du Maroc

Bar, Cafe and Lounge Riad & Spa Esprit du Maroc
Bar, Cafe and Lounge
Swimming Pool Riad & Spa Esprit du Maroc
Swimming Pool
Entertainment Facility Riad & Spa Esprit du Maroc
Entertainment Facility
Common Space Riad & Spa Esprit du Maroc
Common Space
Lobby Riad & Spa Esprit du Maroc
Lobby

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Outdoor pool
  • Steam room

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Airport transfer
  • Area shuttle
  • Valet parking

General

  • Smoking area
  • Rooftop terrace
  • Parking

Food and Drinks

  • Poolside bar
  • Snack bar

Public Facilities

  • Coffee shop
  • Safety deposit box

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Riad & Spa Esprit du Maroc

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30

Pets

Pets Allowed

Additional Policy

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours, Onsite COVID-19 testing (PCR) is available, Minimum age for negative COVID-19 test result requirement: 15, Minimum age for COVID-19 test requirement: 15, Free onsite COVID-19 testing (Antigen/Rapid) is available, Negative COVID-19 test result must be of specific type(s): PCR, Masks are compulsory at the property for guests without full COVID-19 vaccination, COVID-19 vaccine must have been received a minimum number of days before check-in: 2, Cashless transactions are available, Minimum age for proof of COVID-19 vaccination requirement: 15, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, Minimum guest age is 0, Caters to adults only, No elevators
  • Airport shuttle fee: EUR 25.00 per room (one-way)
  • Self parking fee: EUR 10.00 per night
  • Valet parking fee: EUR 10 per stay
  • Pet deposit: EUR 10.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:30
Available rooms at Riad & Spa Esprit du Maroc
11
Number of floors in Riad & Spa Esprit du Maroc
2
Another facilities in Riad & Spa Esprit du Maroc
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Riad & Spa Esprit du Maroc

What are available facilities at Riad & Spa Esprit du Maroc?
There are top facilites at Riad & Spa Esprit du Maroc such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Riad & Spa Esprit du Maroc?
The standard check-in time at Riad & Spa Esprit du Maroc is starting from From 14:00 while the latest check-out time is at Before 11:30
What is the star rating of Riad & Spa Esprit du Maroc?
Riad & Spa Esprit du Maroc is a 4.0-star hotel.
How many floors does Riad & Spa Esprit du Maroc have?
Riad & Spa Esprit du Maroc has 2 floors.
How many rooms are available at Riad & Spa Esprit du Maroc?
Riad & Spa Esprit du Maroc has 11 rooms in total.
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More Reviews from Other Guests in Riad & Spa Esprit du Maroc

7.4
Pleasant
From 129 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.2

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Riad & Spa Esprit du Maroc

Number of reviews per page
20
40
Top reviews
Glenn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was a quiet oasis in the middle of the Medina...the staff was top notch!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Read More
Ruby Yvette
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
Read More
KALUKUMARA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No hot water, not so friendly staff
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Erwan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
Read More
Yordanos
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
simone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Jianqing
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
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Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Verified traveler
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The owner was very rude and disrespectful. She also overcharged us.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

This place is really hard to find and around the area is not so safe I booked it 4 nights and I stayed there 1 night I wanted to leave the place but the owner lady refused to give me my refund thank god I bought insurance through Expedia don’t go there that owner lady sylvi is not nice at all
Nicholas
icon-with Partner
with Partner
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

We stayed for 3 nights and the look of the Riad was great except for the tunnel you have to go through to get there but we used Nadir House hotel as a way to always find the tunnel to get to the Riad as that can be very difficult. Service from the waiter who works at the Riad was great throughout our stay and he helped us whenever needed which was a plus. Positives - within 5 - 15 mins walk to the main souks and Jem Al Fna Negatives - Restaurant was ridiculously overpriced and dinner was not cooked on the inside so wouldn't recommend at all. Pool really needs a clean, since it had a terrible smell when we were there. All in all it was fine for our stay.
Read More
Nicholas
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

This is a really lovely Riad, with a decent spa and lovely staff. It’s a gorgeous hidden away gem really and the room and bathroom were really excellent. Good aircon, and plenty of towels. The swimming pool is very small and not very private but the roof terrace is heaven for sun worshippers. The main issue is safety in the surrounding area. I was surrounded by 5 young men one of whom had a knife and they wanted money. I screamed for help and a local shopkeeper scared them away. I strongly suggest not being white and blonde and going out there alone. I eventually managed to get out with a guide then the City was of course much safer and beautiful. I can’t blame the hotel for this, but you need to know how to look after yourself in this area. The hotel were marvellous when I told them and called for police reinforcements which were highly visible. I don’t blame them for these people’s awful behaviour, and I still think that the hotel is fabulous and fantastic value for money and safe if you know what you’re doing, which I probably didn’t!
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Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

I have no words. It is in deep dangers and harassing environment. Pls don’t stay in old city, you will get harassed, abused and insulted by every locals. Safe your money and stay outside old town in big high end resort. First of all,good luck finding this place. The Taxis will drop you far away and you need a Miracle to find place bu going thru dark allies and lots locals try to milk you, if you don’t get miss guided by locals to dark ally and ask for money. When i explain that to owner . She simply replyed, sorry there is no police in Morroco!! When you stay in this Reid, get ready to order lunch and dinner and drink, if they found out you eat outside food or bring any food and drink, they simply make u uncomfortable and tell you we have lincence for food and drink and she will give you a book of all the Policy laws. Where is the Police while i was getting fiscally abused by locals???? I had to canceled my last 4 days and move out this place. Pls , for your safety avoid this place and just go maybe for a half day experience. I hope this gives you guys enough heads up. And who ever said Morroco is safe, it is absolutely wrong. Lots of theifs, avoid just for ur safty and i am sure you worked hard to save Money. Don’t wasted. Lets get government to fix this issues. And make sure you update you ambassy of your government about unsafe Morroca. If you rich enough to have a 24/7 guid and driver and stay in expensive Resort than you will be fine. Godbless you all
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Beautiful accommodations, but difficult to locate. Very delightful and friendly staff. Hammam was wonderful and restful. Food could have been better for the price.
Number of reviews per page
20
40

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Exterior 4 Riad & Spa Esprit du Maroc

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 129 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Riad & Spa Esprit du Maroc

Number of reviews per page
20
40
Top reviews
Glenn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was a quiet oasis in the middle of the Medina...the staff was top notch!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Read More
Ruby Yvette
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
Read More
KALUKUMARA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No hot water, not so friendly staff
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Erwan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
Read More
Yordanos
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
simone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Jianqing
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Verified traveler
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The owner was very rude and disrespectful. She also overcharged us.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

This place is really hard to find and around the area is not so safe I booked it 4 nights and I stayed there 1 night I wanted to leave the place but the owner lady refused to give me my refund thank god I bought insurance through Expedia don’t go there that owner lady sylvi is not nice at all
Nicholas
icon-with Partner
with Partner
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

We stayed for 3 nights and the look of the Riad was great except for the tunnel you have to go through to get there but we used Nadir House hotel as a way to always find the tunnel to get to the Riad as that can be very difficult. Service from the waiter who works at the Riad was great throughout our stay and he helped us whenever needed which was a plus. Positives - within 5 - 15 mins walk to the main souks and Jem Al Fna Negatives - Restaurant was ridiculously overpriced and dinner was not cooked on the inside so wouldn't recommend at all. Pool really needs a clean, since it had a terrible smell when we were there. All in all it was fine for our stay.
Read More
Nicholas
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

This is a really lovely Riad, with a decent spa and lovely staff. It’s a gorgeous hidden away gem really and the room and bathroom were really excellent. Good aircon, and plenty of towels. The swimming pool is very small and not very private but the roof terrace is heaven for sun worshippers. The main issue is safety in the surrounding area. I was surrounded by 5 young men one of whom had a knife and they wanted money. I screamed for help and a local shopkeeper scared them away. I strongly suggest not being white and blonde and going out there alone. I eventually managed to get out with a guide then the City was of course much safer and beautiful. I can’t blame the hotel for this, but you need to know how to look after yourself in this area. The hotel were marvellous when I told them and called for police reinforcements which were highly visible. I don’t blame them for these people’s awful behaviour, and I still think that the hotel is fabulous and fantastic value for money and safe if you know what you’re doing, which I probably didn’t!
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Leisure
4.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

I have no words. It is in deep dangers and harassing environment. Pls don’t stay in old city, you will get harassed, abused and insulted by every locals. Safe your money and stay outside old town in big high end resort. First of all,good luck finding this place. The Taxis will drop you far away and you need a Miracle to find place bu going thru dark allies and lots locals try to milk you, if you don’t get miss guided by locals to dark ally and ask for money. When i explain that to owner . She simply replyed, sorry there is no police in Morroco!! When you stay in this Reid, get ready to order lunch and dinner and drink, if they found out you eat outside food or bring any food and drink, they simply make u uncomfortable and tell you we have lincence for food and drink and she will give you a book of all the Policy laws. Where is the Police while i was getting fiscally abused by locals???? I had to canceled my last 4 days and move out this place. Pls , for your safety avoid this place and just go maybe for a half day experience. I hope this gives you guys enough heads up. And who ever said Morroco is safe, it is absolutely wrong. Lots of theifs, avoid just for ur safty and i am sure you worked hard to save Money. Don’t wasted. Lets get government to fix this issues. And make sure you update you ambassy of your government about unsafe Morroca. If you rich enough to have a 24/7 guid and driver and stay in expensive Resort than you will be fine. Godbless you all
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Verified traveler
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Leisure
8.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Beautiful accommodations, but difficult to locate. Very delightful and friendly staff. Hammam was wonderful and restful. Food could have been better for the price.
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