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Riad & Spa Esprit du Maroc

Riad
7.4
/10
Baik
129 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Ashley

10.0
/ 10
We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Lihat terjemahan

Deborah

10.0
/ 10
This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Lihat terjemahan

Erwan

10.0
/ 10
Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Lihat terjemahan
Di Kawasan
Lihat Peta
Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40030

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Penginapan di Riad & Spa Esprit du Maroc ialah pilihan yang baik apabila anda melawat Annakhil. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Riad & Spa Esprit du Maroc

Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40030
Temui Lebih Banyak Tempat
Lobi Riad & Spa Esprit du Maroc
Lobi 2 Riad & Spa Esprit du Maroc

Ketahui Lebih Lanjut Mengenai Riad & Spa Esprit du Maroc

General


Berdekatan Jemaa el-Fnaa

Location


Dengan penginapan di Riad & Spa Esprit du Maroc di Marrakech (Medina), anda akan berada dalam lingkungan 5 minit memandu dari Jemaa el-Fnaa dan Istana Bahia. Riad spa ini berada 3.2 km dari Plaza Marrakech dan 4.5 km dari Taman Majorelle.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Muzium Minyak Wangi - 0.1 km / 0.1 mi
Dar Bellarj - 0.3 km / 0.2 mi
Masjid Ben Youssef - 0.3 km / 0.2 mi
Ben Youssef Madrasa - 0.3 km / 0.2 mi
Almoravid Koubba - 0.3 km / 0.2 mi
Muzium Marrakech - 0.4 km / 0.2 mi
Air Pancut Shrob ou Shouf - 0.4 km / 0.2 mi
Souk Cherifia - 0.4 km / 0.3 mi
Le Jardin Secret - 0.5 km / 0.3 mi
Muzium Keanggunan Maghribi - 0.5 km / 0.3 mi
Taman Rahsia Medina Marrakech - 0.5 km / 0.3 mi
Rumah Fotografi - 0.5 km / 0.3 mi
Criee Berbere - 0.6 km / 0.4 mi
Souk Zrabi - 0.6 km / 0.4 mi
Air Pancut Mouassine - 0.6 km / 0.4 mi

Lapangan terbang utama terdekat adalah Marrakech (RAK-Menara) - 10.6 km / 6.6 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati sebuah kelab kesihatan, kolam renang terbuka dan bilik wap. Ciri-ciri tambahan di riad ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan. Tetamu boleh menumpang naik pengangkutan ulang-alik (surcaj), yang beroperasi dalam lingkungan jarak 5 kilometer.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Marrakech? riad ini mempunyai ruang berukuran 538 kaki persegi (50 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan perkhidmatan pengambilan dari stesen kereta api.

Dining


Nikmati masakan Maghribi di RiadEsprit du Maroc, sebuah restoran mewah tepi kolam di mana anda boleh menikmati minuman di bar/ruang istirahat, menikmati pemandangan di taman serta juga menjamu selera di kawasan terbuka. Anda juga boleh memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Anda boleh memesan minuman di bar tepi kolam sambil menikmati renangan yang menyegarkan di kolam riad.

Rooms


Inaplah di salah satu daripada 11 bilik tamu yang menampilkan televisyen skrin rata. Bilik mempunyai laman dalam persendirian. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet.

Semua kemudahan dari Riad & Spa Esprit du Maroc

Bar, Kafe dan Lounge Riad & Spa Esprit du Maroc
Bar, Kafe dan Lounge
Kolam Renang Riad & Spa Esprit du Maroc
Kolam Renang
Kemudahan Hiburan Riad & Spa Esprit du Maroc
Kemudahan Hiburan
Ruang Umum Riad & Spa Esprit du Maroc
Ruang Umum
Lobi Riad & Spa Esprit du Maroc
Lobi

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Minuman alu-aluan
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Spa
  • Kelab kesihatan
  • Taman
  • Kolam renang terbuka
  • Bilik wap

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Kemudahan perniagaan
  • Bilik persidangan

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Shuttle kawasan berhampiran
  • Parkir valet

Umum

  • Kawasan merokok
  • Teres atas bumbung
  • Parkir

Makanan dan Minuman

  • Bar tepi kolam renang
  • Bar snek

Kemudahan Umum

  • Kedai kopi
  • Peti keselamatan

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Parkir mudah diakses OKU

Khidmat Shuttle

  • Pengambilan dari stesen kereta api

Kemudahan Berhampiran

  • Salun rambut

Polisi Penginapan & Maklumat Umum di Riad & Spa Esprit du Maroc

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 11:30

Haiwan Peliharaan

Pets Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Tetamu mesti menyediakan bukti vaksinasi COVID-19, Daftar keluar tanpa sentuhan disediakan, Keputusan ujian COVID-19 yang negatif mesti telah dikeluarkan dalam tempoh yang dinyatakan sebelum daftar masuk: 48 jam, Ujian COVID-19 (PCR) di lokasi disediakan, Keperluan usia minimum bagi keputusan ujian COVID-19 yang negatif: 15, Keperluan usia minimum bagi keputusan ujian COVID-19: 15, Ujian COVID-19 (Antigen/Rapid) percuma di lokasi disediakan, Keputusan ujian COVID-19 yang negatif mestilah daripada jenis tertentu: PCR, Pelitup muka adalah perlu di hartanah ini untuk tetamu tanpa vaksinasi penuh COVID-19, Vaksin COVID-19 mesti telah diterima untuk bilangan hari yang minimum sebelum daftar masuk: 2, Transaksi tanpa tunai disediakan, Keperluan usia minimum bagi bukti vaksinasi COVID-19: 15, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tetamu akan menerima e-mel sebelum ketibaan 48 jam, Tetamu akan menerima e-mel yang mengandungi arahan daftar masuk khas, Tetamu mesti menyediakan dokumentasi kesihatan, Tetamu mesti menyediakan keputusan ujian COVID-19 yang negatif, Umur minimum tetamu ialah 0, Untuk orang dewasa sahaja, Tiada Lif
  • Bayaran pengangkutan ulang-alik lapangan terbang: EUR 25.00 sebilik (sehala)
  • Bayaran letak kenderaan sendiri: EUR 10.00 semalam
  • Fi letak kenderaan valet: EUR10 sepenginapan
  • Deposit haiwan kesayangan: EUR 10.00 sehari
  • Bayaran haiwan kesayangan: EUR 20 setiap haiwan kesayangan, semalam
  • Fi daftar masuk awal: EUR 50 (tertakluk kepada ketersediaan)
  • Fi daftar keluar lewat: EUR50 (tertakluk kepada ketersediaan)
  • Fi pengemasan tersedia dengan fi tambahan
  • Bayaran katil lipat simpan: EUR 50.0 sehari
  • Caj kad kredit tertakluk kepada surcaj sebanyak 3 peratus
  • Fi akan dikenakan untuk penggunaan kemudahan tertentu

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 11:30
Bilik tersedia di Riad & Spa Esprit du Maroc
11
Bilangan tingkat di Riad & Spa Esprit du Maroc
2
Fasilitas lain di Riad & Spa Esprit du Maroc
Perkhidmatan dobi, Minuman alu-aluan, Kakitangan berbilang bahasa, Daftar masuk ekspres, Perkhidmatan perkahwinan

Soalan lazim tentang Riad & Spa Esprit du Maroc

Apa facilities yang tersedia di Riad & Spa Esprit du Maroc?
Berikut facilities yang ada di Riad & Spa Esprit du Maroc seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Riad & Spa Esprit du Maroc?
Masa check-in di Riad & Spa Esprit du Maroc bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 11:30
Berapakah jumlah bintang yang dimiliki oleh Riad & Spa Esprit du Maroc?
Riad & Spa Esprit du Maroc ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Riad & Spa Esprit du Maroc?
Riad & Spa Esprit du Maroc mempunyai 2 tingkat.
Berapakah jumlah bilik yang terdapat di Riad & Spa Esprit du Maroc?
Jumlah keseluruhan bilik di Riad & Spa Esprit du Maroc ialah 11.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Riad & Spa Esprit du Maroc

Penilaian & Ulasan Keseluruhan Riad & Spa Esprit du Maroc

Sumber lain (129)
7.4
Baik
Daripada 129 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.2

Lokasi

7.2

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Riad & Spa Esprit du Maroc

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Aldo
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Personale cortese e sempre disponibile per qualsiasi cosa. Stanza pulita
Glenn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

It was a quiet oasis in the middle of the Medina...the staff was top notch!
Ashley
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Deborah
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Read More
Ruby Yvette
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
Read More
KALUKUMARA
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 75 minggu yang lalu

Expedia Group verified review

No hot water, not so friendly staff
Charles
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Erwan
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Verified traveler
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 100 minggu yang lalu

Hotels.com verified review

Otroligt vacker riad med exceptionell service. Personalen är alltid tillmötesgående, hjälper en att hitta rätt i staden och erbjuder många fina tjänster som hamam, massage och utflykter. Vi hade gärna tillbringat mer än våra 2 nätter här då vi trivdes väldigt bra. Gigantisk takterrass med utsikt över staden där också en frukost avnjuts varje morgon till fågelkvitter. Bilderna gör inte riaden rättvisa, den är ännu vackrare i verkligheten.
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Joseph
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
Read More
Nancy Martínez
8.0
/10
Diulas 158 minggu yang lalu

Expedia Group verified review

The riad is beautiful, is awesome. The problem is that is not easy to find and is not very near from the plaza of Marrakech. I think is difficult to arrive with taxi or walking. But the place is awesome.
Yordanos
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 161 minggu yang lalu

Expedia Group verified review

Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
simone
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 195 minggu yang lalu

Expedia Group verified review

This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Jianqing
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 214 minggu yang lalu

Expedia Group verified review

It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Anette
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 324 minggu yang lalu

Hotels.com verified review

Nice but old Riad in the center of Marrakech. Very friendly staff and very good service
Kevin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 328 minggu yang lalu

Expedia Group verified review

The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
YUMI
icon-
4.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

一週間のマラケシュ滞在の間、３泊をこちらでしました。 まずたどり着くまで大変で迷います。 同じような人が多いのか、地元の少年がやって来て道案内してくれました。 (もちろんチップ要) 広めのリヤドでキレイです。 ボーイさんは英語がわかるので助かりました。 リヤド内でハマムができるとの事で頼んでみたのですが… 聞いていたのと少し違ったのですが、オーナーの女性にマッサージも勧められ一緒にお願いしました。 受ける前に部屋までボーイさんが集金に来られ、ハマムとマッサージ代の他、TAXの様なものを一泊につき 35DH請求され、払いました。 領収書を求めらたら、無い、と。 請求書の写真を撮れと言われて撮りました。 ハマムとマッサージを受けるのに、狭くないリヤド内をバスローブ一枚で歩かされ、終わった後も髪の毛が逆立ってるまま部屋に戻されました。 チェックアウトの際に、その時支払ったTAXを請求されたので支払ったと反論。 ボーイさんとやり取りしていたら、オーナーマダム登場で、払ってないの一点張り。 こちらも負ける訳にはいかないので拙い英語で応戦。 ボーイさんは途中から理解してくれましたが、オーナーは全くわからないようで。 ボーイさんがオーナーに一生懸命に説明していました。 結局、集金に来たボーイさんがTAXを懐に入れていたようです。 どのボーイかをコピーしたパスポート写真を見せられたので答え、その人は昨日追い出した、との事でした。 最終的には疑惑は晴れたのですが、前後して泊まっていたリヤドはもっとリーズナブルな上に朝食も美味しかったのもあり、こちらはあまりオススメできません。 部屋に水一本もありませんし、朝食も特に美味しい訳でもなかったです。 ただ、バスルームは広く浴槽もあって、夜はぬるま湯でしたが朝はわりと熱いお湯が出たので、そういうのを求める人はいいかもしれません。
Read More
Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 331 minggu yang lalu

Hotels.com verified review

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 331 minggu yang lalu

Expedia Group verified review

War rundum zufriedenstellend! Hervorragender Service
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Riad & Spa Esprit du Maroc

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Penilaian & Ulasan Keseluruhan Riad & Spa Esprit du Maroc

Sumber lain (129)
7.4
Baik
Daripada 129 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.2

Lokasi

7.2

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Riad & Spa Esprit du Maroc

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Aldo
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Personale cortese e sempre disponibile per qualsiasi cosa. Stanza pulita
Glenn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

It was a quiet oasis in the middle of the Medina...the staff was top notch!
Ashley
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Deborah
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Rekreasi
10.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
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Ruby Yvette
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
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KALUKUMARA
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 75 minggu yang lalu

Expedia Group verified review

No hot water, not so friendly staff
Charles
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Erwan
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Verified traveler
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 100 minggu yang lalu

Hotels.com verified review

Otroligt vacker riad med exceptionell service. Personalen är alltid tillmötesgående, hjälper en att hitta rätt i staden och erbjuder många fina tjänster som hamam, massage och utflykter. Vi hade gärna tillbringat mer än våra 2 nätter här då vi trivdes väldigt bra. Gigantisk takterrass med utsikt över staden där också en frukost avnjuts varje morgon till fågelkvitter. Bilderna gör inte riaden rättvisa, den är ännu vackrare i verkligheten.
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Joseph
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
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Nancy Martínez
8.0
/10
Diulas 158 minggu yang lalu

Expedia Group verified review

The riad is beautiful, is awesome. The problem is that is not easy to find and is not very near from the plaza of Marrakech. I think is difficult to arrive with taxi or walking. But the place is awesome.
Yordanos
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 161 minggu yang lalu

Expedia Group verified review

Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
simone
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 195 minggu yang lalu

Expedia Group verified review

This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Jianqing
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 214 minggu yang lalu

Expedia Group verified review

It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Anette
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 324 minggu yang lalu

Hotels.com verified review

Nice but old Riad in the center of Marrakech. Very friendly staff and very good service
Kevin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 328 minggu yang lalu

Expedia Group verified review

The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
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Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
YUMI
icon-
4.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

一週間のマラケシュ滞在の間、３泊をこちらでしました。 まずたどり着くまで大変で迷います。 同じような人が多いのか、地元の少年がやって来て道案内してくれました。 (もちろんチップ要) 広めのリヤドでキレイです。 ボーイさんは英語がわかるので助かりました。 リヤド内でハマムができるとの事で頼んでみたのですが… 聞いていたのと少し違ったのですが、オーナーの女性にマッサージも勧められ一緒にお願いしました。 受ける前に部屋までボーイさんが集金に来られ、ハマムとマッサージ代の他、TAXの様なものを一泊につき 35DH請求され、払いました。 領収書を求めらたら、無い、と。 請求書の写真を撮れと言われて撮りました。 ハマムとマッサージを受けるのに、狭くないリヤド内をバスローブ一枚で歩かされ、終わった後も髪の毛が逆立ってるまま部屋に戻されました。 チェックアウトの際に、その時支払ったTAXを請求されたので支払ったと反論。 ボーイさんとやり取りしていたら、オーナーマダム登場で、払ってないの一点張り。 こちらも負ける訳にはいかないので拙い英語で応戦。 ボーイさんは途中から理解してくれましたが、オーナーは全くわからないようで。 ボーイさんがオーナーに一生懸命に説明していました。 結局、集金に来たボーイさんがTAXを懐に入れていたようです。 どのボーイかをコピーしたパスポート写真を見せられたので答え、その人は昨日追い出した、との事でした。 最終的には疑惑は晴れたのですが、前後して泊まっていたリヤドはもっとリーズナブルな上に朝食も美味しかったのもあり、こちらはあまりオススメできません。 部屋に水一本もありませんし、朝食も特に美味しい訳でもなかったです。 ただ、バスルームは広く浴槽もあって、夜はぬるま湯でしたが朝はわりと熱いお湯が出たので、そういうのを求める人はいいかもしれません。
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Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 331 minggu yang lalu

Hotels.com verified review

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 331 minggu yang lalu

Expedia Group verified review

War rundum zufriedenstellend! Hervorragender Service
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