Hilton Amsterdam

Great Staff. Pleasant and well versed in all language skills. Nice atmosphere in Lobby (Pianist on Sundays) Easy Location for all Museums.

Nice, great bed, valet service. Breakfast was overpriced for selection/variety.

Smooth experience! Large and spacious rooms!

Room was comfy and staff very polite.

Hotel was lovely, staff friendly, hotel was in a residential area nice walk into city centre otherwise bukes availablefrom hotel, the room was warm adjustable heating controls on wall.

I waited for more than 6 hours in the lobby for room availability, no water, no any accommodations.

Super staff and service in the restaurant at breakfast. Lovely welcome and over all we had a fantastic time.

Staff were very friendly and helpful.

Bad weather ok but staff was cold and service was bad would not recommend

It's okay for business travelers, but for tourists the hotel is not so good. The room was a bit run down, and the bed did not have good dampening. My girlfriend said when I moved in my sleep the bed would rock and wake her up. This didn't happen in the other hotels we stayed at during our vacation. The room had a canal view, but it was in a remote part of the city and I didn't see any boats on the water. Not worth paying extra for. Wi-Fi was good and reliable. The bathroom was clean and spacious. There was a 220V outlet, but it had a cover that made it hard to find at first. Breakfast was very good. Lots of tasty selections and custom orders were available such as omelets. The staff was super helpful and everyone spoke English. The hotel is not near anything interesting. It's a long walk (15 minutes) to a tram, and the area is very residential. Very few shops and restaurants. No nightlife. It makes some sense. The hotel is very big and tall, and there's no way the city would allow it to be built in the historic downtown. As I mentioned in the beginning, it's a great choice for a business travelers. Easy ride to/from the airport, and it's a Hilton. I often stay at a Hilton on business. However, it's not so good for a tourist that is looking for the Amsterdam experience,

Staff was great

We walked to several spots and felt very safe. People were very friendly and helpful. Wonderful restaurants close by and good bars. Not far from Museums and Concert Hall. We really enjoyed the hotel.

I found it frustrating at times that even as a staying guest i could not find space to sit in the bar as it was all reserved.On one of the days of the stay there was no room in the bar, the terrace and the coffee shop shut at 10.30am! After making this point to a member of staff miraculously a space was found...just not good enough for the guests

Love the location and the staff!

Very inconvenient if you’re looking to be in central Amsterdam. Have to uber and they’re unreliable. Reviews stated it was family-friendly, but this is a very basic hotel. Breakfast was fine. Rooms are hospital-like. AC didn’t work and they stated Maintenence fixed it, but they never did. They made us wait until 3 PM for rooms after confirming guests had departed at 12 PM. Front desk staff seem miserable. Concierge was helpful in organizing taxis. 45 minute walk to main city.

The staff is amazing. Hotel is going to shut down in January 2026 for a 2 year renovation. The location is away from the main attractions, which is nice after a very busy day but adds needing some transportation.

NA

The air conditioning was broken. I had two rooms on two different floors and the air didn’t work. It was hot outside, but the air conditioning was terrible and it never got fixed even though they were working on it. It’s a European hotel. Bathroom was Sub standard, bed was comfortable, it was OK, I think it was definitely overpriced. Location was pretty good not far from the train.

Lovely hotel, great location to walk to Museum Quarter or Zuuid. Staff were very attentive, pleasant.

Lovely canal setting, nice art garden to the front. Five to ten min walk to trams. Quality service and very clean hotel.