Ozo Hotels Armada Amsterdam

Staf were lovely and friendly and the room was cleaned daily if you needed it. A great stay and very convenient location.

Easy check in. Comfortable room.

Upon arrival, we were welcomed at the desk and staff appeared helpful with no concerns. However, upon entering the room - there were marks all over the walls, a strong smell of damp and damp markings on one wall. The TV did not work without the remote, which was not in the room either. We were woken intermittently during the first night, by a neighbouring room and slamming doors. We were also locked out of our room due to batteries running out on the automated card door lock mechanism, whilst the desk clerk was replacing this downstairs, I was confronted by a male customer as he was entering the room next door. It became apparent that the lone female in the room next to ours was a sex worker working from this hotel. Once this was reported to the desk clerk, whilst he attempted to be helpful - it was only heard to the extent that they would 'speak to the individual' to ensure she had no 'visitors' that night, and we were refused a different room or upgrade as an alternative. Whilst the staff were not rude, the response was awful and we would definately not recommend staying with them unfortunately.

Very comfortable stay. Room and bathroom were very clean. Easy book in and check out with very good staff

Rude staff.mould in patches off the room would definitely would not say this is a 3 star.

The wall in the room had a few dirty marks on the tv didt work and the heatimg wast uo to mich other than that place was deacnt

Location was excellent, room was small, but decent. Our 'city view' was into a filthy courtyard, so really, no view. Bed was comfortable, and staff was nice. For the price, I'd say it was good value. I'd stay here again for sure.

Small room. Very central location. Quiet neighbourhood. Excellent staff. Perfect for a nights stay.

The room was dirty with marks on the walls and hair in the sheets

The location was great, but the AC Unit did not work for more than 15 min at a time, for the whole week...frustrating

A lovely hotel central to everything. Room was clean, bed comfortable and staff were very friendly and welcoming. We had a canal view which was extra special to us. Would definitely stay again!

Amsterdam is lovely

Easy walk to everything a little tired but seems they are modernizing what they can

The staff here are brillisnt ive stayed many times and going back next week

The girl at the front was amazing. She worked 14 hours in a day and she smiled every time we saw her. That being said when I asked to check in early if the room was open, they sent me a form letter saying I must pay an early fee to check in early. It’s a competitive market and most hotels, offer free early check in if the room is available. Most hotels offer at least two bottles of water at no charge on checking in. I also believe the charge a guest a higher rate if they want to stay more days when they booked it a cheaper price online is a mistake. Most hotels carry forward the on the price because this time they don’t have to pay commission. Without the nice girl at the front we probably would’ve left. Give her a raise and get your policies up-to-date. Mr. Canada

Great location to walk from or really good tram connections to the center and other areas However, the hotel itself wasn’t that great - room service entered even when asked not to be disturbed, there was no TV and WiFi very slow

Old, Run down , it needs a lot of improvements, I will not recommend this hotel very small rooms, it needs a lot of maintenance. The AC was not working. The windows are not insulated for noise. The only good thing about this hotel is location. 1/2 star,spend an extra €50 per night and get a nicer place.

Staff always friendly. Room made up every day. Rooms vary in quality, but the beds are always comfy and staff are great.

A great location close to everything in Amsterdam

Easy for transport