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  2. Philippines(4,352 hotel)
  3. Metro Manila(705 hotel)
  4. Muntinlupa(20 hotel)
  5. Alabang(11 hotel)
  6. Acacia Hotel Manila

Acacia Hotel Manila

Hotel
5400 East Asia Drive corner Commerce Avenue, Filinvest Corporate City, Alabang, Alabang, Muntinlupa, Metro Manila, Philippines, 1781
Exterior / Building
Exterior / Building
Lobby
Others
Swimming Pool
See all photos
Impressive
9.0/10
According to 56 guests
We had the most wonderful experience with Acacia. The room was really nice and comfortable. The employees were very accommodating.
Kim T.
See all reviews
Based on 784 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Festival Supermall
(0.38 km)
Alabang Town Center
(0.80 km)
Asian Hospital and Medical Center
(1.08 km)
SM City Southmall
(3.01 km)
Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.33
Comfort
9.39
Meal
8.72
Location
9.50
Service
8.94

40 Traveloka customers have stayed in this hotel and given reviews:

9.1
Was upgraded to a Junior Suite Room. Thank you very much!
9.0
It took them more than 1 hour to give the access card for our second room. Pillows are old but comfy bed.
9.1
Great price for a big room. Staff were friendly and courteous. They also granted my request for an anniversary set up free of charge! My only complaint is that the room we stayed in is not soundproof. We were located on the 6th floor (pool side) and we can hear the children playing in the pool on the 3rd floor. There's also an adjoining room to us and we can hear the children crying in the next room. Also, the buffet can be packed real quick. Tips: Get a room that is not adjoining and a room not pool side if that will help about the soundproof thing. If you're eating breakfast or lunch buffet, get there early or just eat at the ground lobby where they also have food with more space. You can also get food in the main buffet area if you climbing up the stairs. Overall it was a pleasurable experience and I would gladly book again in this hotel.
6.3
Bad. Hotel WiFi keeps disconnecting!
9.1
Super accommodating and friendly staff. Great service! But our non-smoking room smelled like cigarettes throughout our stay eventhough they cleaned it up.
9.7
We had the most wonderful experience with Acacia. The room was really nice and comfortable. The employees were very accommodating.
10.0
We had a pleasant stay in the hotel. We had a party for our mother and everyone from the Events Coordinator, Captain waiter, waiters and other staff were very helpful all the way. We were even allowed to extend our check-out time. Food was really delicious except for the chicken salad. Downside was that I wish they have used one of the function rooms as a temporary venue for the buffet breakfast instead of the lobby. It looked so chaotic and very hot as well. Overall, it was still a very pleasant stay.
10.0
My family and I had a great time. It is worth celebrating my birthday here in Acacia Manila.
9.3
The staff were great they were really friendly and accommodating. But the only thing is there's a foul smell in the bathroom. Once we entered I already smelled it. Hope they could fix it. Thanks
10.0
It was awesome. though they could try to renovate some of their rooms and bathroom. breakfast buffet was so delightful.
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Based on
784 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business232
Couples138
Solo travel27
Family273
Friends getaway49
Rating Result
Very Bad
33
Bad
31
Average
103
Very Good
315
Extraordinary
302
shadysziahs
Loyal to Acacia
Hassle free check-in/out; warm, attentive, very much accommodating staff; clean, cozy and spacious rooms; great buffet; walking distance to restaurants and malls; that's why we keep on coming back to Acacia Hotel!
Family - Nov 12, 2017
wandermomcc
Stay out of this horrible wannabe 4-star hotel
My family and I stayed here as part of the Halloween Party Package. My summary of our stay will be as follows: BOOKING AND CHECK IN : Fast and hassle-free. However, when my husband alighted from the parking elevator carrying our bags and trolley bag, the security guard stationed at the parking elevator at the lobby asked that our bags be inspected including the trolley bag. We haven't experienced opening our luggage in any hotel lobby for security inspection. Take note: checkin 3 PM and checkout 11AM. WiFi: Fluctuating with only 3 devices allowed. ROOM: Spacious but dull. Upon entering the room, there was an odd odor as if somebody just finished smoking in the room. The bed was comfortable. The bathroom was also clean but we can easily tell that it was a bit dated. The toilet flush got stuck so that the water almost overflowed to the floor. ROOM SERVICE: We had to repeatedly call the operator since no one was answering our calls. We also tried to call Lurra Spa several times to book in-room massage but nobody answered our call. I personally went to the Spa at the 3rd floor to set an appointment but nobody was in the reception area. I even went inside the spa but nobody was there. We had settled our appointment after I called the front desk informing them that nobody was there in the spa. SPA/MASSAGE: We availed two different types of massage service but it seemed like there was no difference to the technique used. We also felt that the masseurs were in a hurry to finish up the service. POOL: Small and tends to be crowded FOOD: Bland and overpriced. BREAKFAST: Disaster! We went to Acaci to have our breakfast. When we got there, the front reception told us that there were no seats available, and asked us to get our food on the CS floor and then just sit and eat in the ground floor lobby, which was almost facing the entrance of the hotel(?!). So, this lady wants us to go up and down of the stairs to get and eat breakfast. How convenient! Additionally, they won't allow my child to go inside the restaurant since he was wearing their cheap room slippers. This is to prevent my child from tripping. What an absurd policy! I haven't seen a hotel like this. We have stayed in various hotels here and abroad and we haven't experienced and seen this kind of service. PARKING: They have three basement parking areas but they DO NOT have reserved parking for in-house guests! When I raised this issue to the front desk, they just told us to use the valet service. We do not like valet service and have someone else drive our car. Also, when we were going around circles to look for a parking space, all valet parking slots were also taken. When we were able to find a parking space, we were appalled by the strong stinking smell of the garbage piled up in their basement parking. My kids literally covered their noses until reaching the elevator. OVERALL, I do not recommend this hotel at all! It looked good at the outside, but nothing else to expect! We did not take our breakfast here and just checked out immediately - that's how horrible we felt.
Family - Nov 2, 2017
eynaa88
Love this hotel
Celebrated my birthday here. I think they upgraded our room into a suite, with balloons, cake and a happy birthday banner. Talk about excellent customer service. Was not able to dip in the pool. Buffet was good, food was good. We'll definitely come back.
Family - Oct 31, 2017
Meg_Redding
Good hotel. Always booked full.
Other than the time I fell down in the bathroom as the tiles are super slippery (I was rushing to leave the room for a meeting), this is a good hotel with great breakfast, lunch and dinner buffets. The service is good and friendly. Rooms are great with good beds and beddings. Can be brighter but they use targetted lighting which makes the room dim except in spots. The in-house masseur can be invited to the room (clean). I enjoyed staying in the hotel. Except I nearly hurt myself slipping on the bathroom floors.
Business - Oct 23, 2017
Elvie B
Good service with very accommodating staffs.
We had our training in Acacia hotel for 4 days. From check-in, to room service, to Breakfast and checkout went very fine. The staffs are very accommodating and friendly. They always greet everyone in the hotel with a smile. The service in Acaci was very commendable. The food was great. One thing for improvement is the wifi connection speed. Its is less than 2mbps on the 9th floor. I would also like to compliment the staff who gave us the access code of the wifi over the phone. She doesn't stop on just giving us the code but she did followed-up us if the code was running okay. The function rooms in WAYA and KAMALI are a bit cold but otherwise okay. Overall stay was very good. Location was very accessible. Highly recommended hotel. :)
Business - Oct 19, 2017
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Hotel facility

Description

Hotel policy

  • Food and Drinks
    • Bar
    • Breakfast
    • Show cooking restaurant
    • Restaurant with AC
    • Set menu dinner
    • Breakfast and dinner
    • Breakfast and lunch
    • Early bird breakfast
    • Late riser breakfast
    • Hot breakfast
    • Brunch
    • Vegetarian meal
    • Buffet breakfast
    • A la carte breakfast
    • Continental breakfast
    • Buffet lunch
    • A la carte lunch
    • Set menu lunch
    • Buffet dinner
    • A la carte dinner
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
    • Late check-out
    • Early check-in
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
    • Express check-in
    • Express check-out
    • Early Check-in
    • Late check-out
    • Money changer
    • Medical service
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Separate shower and tub
    • Minibar
    • Kitchenette
    • Cable TV
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Conference room
    • Projector
    • Conference hostess
    • Photocopier
    • Theatre/auditorium
    • Business facilities
  • Things to Do
    • Massage
    • Fitness center
    • Steam room
    • Spa
    • Outdoor pool
    • Sauna
    • Children pool
    • Pool sun loungers
  • Transportation
    • Valet parking with surcharge
    • Shopping center shuttle
    • Limited parking
    • Area shuttle
    • Limo or town car service
    • Car rental
    • Secure parking
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • General
    • Smoking area
    • AC
    • Non-smoking room
    • Ballroom
    • Banquet
    • Swimming pool
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Wheelchair accessible
    • Access friendly
  • Connectivity
    • LAN Internet
    • Internet point
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Kids and Pets
    • Highchairs
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 11:00 AM

    Location
    Acacia Hotel Manila is located in area / city Alabang.

    The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL), which is only 10.43 km away.

    There are plenty of tourist attractions nearby, such as Festival Supermall within 0.38 km, and Alabang Town Center within 0.8 km.

    About Acacia Hotel Manila

    Whether you are planning an event or other special occasions, Acacia Hotel Manila is a great choice for you with a large and well-equipped function room to suit your requirements.

    Spend quality time at Acacia Hotel Manila with your spouse. Make it an unforgettable stay by enjoying all services and facilities that the hotel has to offer.

    From business event to corporate gathering, Acacia Hotel Manila provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Acacia Hotel Manila, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Acacia Hotel Manila is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Acacia Hotel Manila exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Acacia Hotel Manila is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Acacia Hotel Manila.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.