We had a pleasant stay. Staff are very accommodating and approachable. We would also like to commend the guard on duty the night we checked in for the extra mile customer service he provided. He tried to fix the cable connection of the tv on our room even though it's not his job. I will recommend Urban Inn to my friends/relative who will have vacation at Iloilo.
Me and my family had fun finding the hotel with Google map on the cars stereo. We were greeted by the very accommodating staff with my name. The food tastes great. The service is superb. The place is spacious as well as the room. So serene that you can really relax from work and everything.