Arterra Hotel and Resort

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6.9
/10
Pleasant
70 reviews

What Guests Say About Their Stay

KWANGHEE

10.0
/ 10
저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요
See translation

Brian

10.0
/ 10
The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???

Verified traveler

10.0
/ 10
Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
In the Area
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Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Arterra Hotel and Resort is located in area / city Punta Engaño. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Arterra Hotel and Resort

Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Exterior Arterra Hotel and Resort
Exterior 2 Arterra Hotel and Resort

Discover More About Arterra Hotel and Resort

Arterra Hotel and Resort — 3.5-Star Hotels in Lapu-Lapu City, Mactan Island

Lapu-Lapu City on Mactan Island, Cebu, offers a distinct coastal charm that appeals to many Filipino travelers seeking a blend of relaxation and accessible adventure. It’s a place where the sea breeze carries tales of history and modern comforts are readily available. For those looking for a comfortable mid-range stay with good amenities, the Arterra Hotel and Resort stands out. This 3.5-star hotel provides a solid base for exploring the area, boasting 180 rooms designed to accommodate various traveler needs.

With a solid foundation built on the experiences of 62 guest reviews, Arterra Hotel and Resort offers a reliable option for your next trip to Cebu. Its 3.5-star rating signifies a commitment to providing quality services and facilities that offer great value for money. Whether you're planning a short business trip or a longer vacation, this hotel aims to provide a pleasant and convenient accommodation experience right in the heart of Mactan Island.

Who Is Arterra Hotel and Resort Perfect For?

As a hotel, Arterra Hotel and Resort is well-suited for a broad spectrum of travelers, particularly those who appreciate a balance between comfort and affordability. Its 3.5-star rating positions it as a choice for individuals and families looking for more than just basic lodging, offering amenities that enhance a stay without the premium price tag of higher-end resorts. The availability of 180 rooms means it can cater to both solo travelers and larger groups, making it a flexible option for various travel purposes.

For travelers who prioritize convenience and accessibility, the hotel's location in Lapu-Lapu City, Mactan Island, is a significant advantage. It provides a good starting point for exploring the island's attractions and is within reasonable distance of key transport hubs. The presence of popular facilities like a swimming pool and a restaurant means guests can enjoy leisure and dining options without needing to venture far, which is ideal for those who prefer to relax at their accommodation after a day of activities.

Business travelers might find the meeting rooms and reliable WiFi particularly useful, allowing them to stay productive during their visit. The 24-hour front desk also ensures that assistance is available at any time, accommodating varied schedules. For those seeking a comfortable mid-range stay that delivers on essential services and a pleasant atmosphere, Arterra Hotel and Resort presents itself as a sensible choice for a trip to Cebu.

Location and How to Get to Arterra Hotel and Resort

Address and Getting There

Arterra Hotel and Resort is situated at Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015. This location places you on Mactan Island, known for its proximity to the Mactan-Cebu International Airport and its beautiful coastlines. The Punta Engaño area itself is a well-known district, offering a sense of being close to the action while still providing a relatively peaceful environment compared to the busier parts of Cebu City.

Getting to the hotel is straightforward, especially if you are flying into Mactan-Cebu International Airport (CEB). From the airport, a taxi or a ride-sharing service will take you to the hotel in approximately 20-30 minutes, depending on traffic conditions. The approximate fare for a taxi would range from PHP 300 to PHP 500. For those planning their trip in advance, you can also book flight tickets to CEB through Traveloka, ensuring a seamless journey to Cebu.

If you are arriving from other parts of Cebu or the Visayas region via ferry, you will likely disembark at ports closer to Cebu City. From there, you can take a taxi or a bus towards Mactan Island. The journey might take longer, potentially 45 minutes to over an hour, depending on the port of arrival and traffic. It's advisable to use navigation apps on your phone to guide your driver to the specific address in Punta Engaño.

What's Around Arterra Hotel and Resort — Nearby Attractions and Places

For travelers interested in maritime activities or exploring local ports, the Hilton Port is located approximately 3.35 kilometers away. This facility serves as a point for various sea-bound activities and connections, offering a glimpse into the local maritime trade and transport. A short taxi ride of about 10-15 minutes will get you there, making it an accessible point for those looking to arrange boat trips or simply observe the port life.

History enthusiasts will appreciate the proximity to the Magellan Shrine, situated about 4.12 kilometers from the hotel. This significant landmark commemorates the arrival of Ferdinand Magellan in the Philippines and is a popular spot for both local and international tourists. It’s a place where you can learn about a pivotal moment in Philippine history. Reaching the shrine typically takes around 15-20 minutes by car, and it's a worthwhile stop for understanding the island's past.

Another port facility nearby is Angasil Port, located 4.48 kilometers away. Similar to Hilton Port, it offers insights into local maritime operations and can be a departure point for island hopping or fishing trips. The travel time is comparable, around 15-20 minutes by car. For those who enjoy exploring local religious sites, the Sto. Niño Parish Church is about 4.67 kilometers away. This church is a center of community life and a place of worship for many locals, offering a peaceful atmosphere for reflection.

For relaxation and rejuvenation, Nature Wellness Massage & Spa is conveniently located 5.18 kilometers from the hotel. After a day of exploring, this spa offers a chance to unwind with various massage and wellness treatments. It’s about a 20-minute drive, making it an easy option to include in your itinerary. You can easily book attraction tickets or tours for these sites through Traveloka to enhance your exploration.

Facilities and Amenities at Arterra Hotel and Resort — What to Expect

Highlights You'll Love

Take a refreshing dip in the hotel's swimming pool, a perfect spot to cool down under the Cebu sun. Whether you're looking to relax with a book by the poolside or enjoy a few laps, the pool provides a welcome amenity for guests of all ages. It’s an ideal place to unwind after a day of exploring the sights and sounds of Mactan Island.

Dine at the on-site restaurant, where you can savor a variety of dishes without leaving the comfort of the hotel. This convenience is especially appreciated after a long day of travel or sightseeing. The restaurant offers a convenient option for breakfast, lunch, or dinner, catering to your culinary needs throughout your stay.

Rest assured that assistance is always available with the 24-hour front desk. The dedicated staff are ready to help with any queries, requests, or concerns you may have, ensuring a smooth and comfortable stay from arrival to departure. This round-the-clock service provides peace of mind for all guests.

For guests arriving by car, the hotel provides parking facilities, offering a secure place to leave your vehicle. This amenity is particularly useful for those who prefer to drive or rent a car to explore the island at their own pace, ensuring your transportation is well taken care of during your visit.

Stay connected throughout your visit with complimentary WiFi access. Whether you need to catch up on work emails, share your travel updates with family and friends, or simply browse the internet, the reliable WiFi ensures you remain connected without any extra charges.

Navigating the hotel is made easy with the available elevator. This facility is especially beneficial for guests staying on higher floors or those with mobility concerns, providing convenient access to all levels of the hotel.

Room Comforts and Additional Services

Enjoy a pleasant and healthy environment in the hotel's designated smoke-free areas. This ensures a comfortable atmosphere for all guests, particularly those sensitive to smoke, allowing for a more relaxing stay.

Start your day with a coffee or a light snack at the on-site coffee shop. It’s a convenient spot to grab a quick bite or a refreshing beverage, whether you're heading out for the day or taking a break from your activities.

For guests with vehicles, the hotel offers accessible parking options. This thoughtful provision ensures that travelers with specific needs can park their cars conveniently and safely on the property.

The hotel is designed with accessibility in mind, featuring an accessible path of travel throughout key areas. This ensures that guests with mobility challenges can navigate the property with greater ease and independence.

For corporate events or group gatherings, the hotel provides meeting rooms. These facilities are equipped to host various functions, offering a professional setting for business meetings, conferences, or seminars right at your accommodation. When planning your next trip, remember you can easily book hotel rooms and other travel needs on Traveloka.

Pet Policy at Arterra Hotel and Resort

For the comfort and safety of all guests, Arterra Hotel and Resort has a specific pet policy in place. Please note that service animals are not permitted at the hotel. This policy is maintained to ensure a consistent and comfortable environment for everyone staying at the property.

Travelers planning to bring pets should be aware of this restriction. It is always recommended to confirm pet policies directly with the hotel if you have specific needs or questions regarding accommodation for animals, though in this case, the policy is clear regarding service animals.

Check-in and Check-out Information

Upon arrival at Arterra Hotel and Resort, you can proceed to the front desk for check-in starting from 2:00 PM until midnight. The hotel aims to make your arrival as smooth as possible, so have your identification and booking confirmation ready. If you happen to arrive earlier than the designated check-in time, you can inquire at the front desk about the possibility of early check-in or if your room is ready.

Should you arrive before 2:00 PM and your room isn't available yet, the hotel typically offers luggage storage services. This allows you to leave your bags securely and begin exploring the nearby attractions or enjoy the hotel's facilities, such as the swimming pool, without the burden of carrying your luggage. This thoughtful service ensures you can start enjoying your stay immediately.

For your departure, please ensure you check out before 12:00 PM. This allows the hotel staff ample time to prepare the rooms for incoming guests. If you have a late flight or wish to maximize your last day on Mactan Island, you can again inquire about late check-out options, though these are subject to availability and may incur additional charges. Alternatively, you can utilize the luggage storage service to store your belongings after checking out.

Your Travel Guide to Lapu-Lapu City, Mactan Island as a Filipino Traveler

How to Get to Lapu-Lapu City, Mactan Island from Manila and Major Philippine Cities

The most convenient way to reach Lapu-Lapu City, Mactan Island from Manila and other major Philippine cities is by air. Mactan-Cebu International Airport (CEB) is the primary gateway. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia operate frequent flights from Manila (MNL) to CEB. Flight durations are typically around 1 hour and 15 minutes. Fares can vary significantly based on booking time and season, but you can often find round-trip tickets for as low as PHP 3,000 to PHP 7,000 if booked in advance. Use Traveloka to book flight tickets to secure the best deals.

For budget-conscious travelers, bus travel is an option if you are already in Mindanao or other parts of the Visayas. From cities like Cagayan de Oro or Davao, you can take a bus that travels to Cebu City. The journey can be quite long, often spanning 12-20 hours, and the fare typically ranges from PHP 1,000 to PHP 2,000. Upon arrival in Cebu City, you would then need to take a taxi or a local bus to Mactan Island.

Driving is also possible, especially if you are coming from nearby Visayas provinces. Major highways connect to the island via bridges. For instance, from Cebu City, you can take the Marcelo Fernan Bridge or the Mactan-Mandaue Bridge. Toll fees are minimal, usually less than PHP 50. The drive from Cebu City to Lapu-Lapu City takes about 30-45 minutes without heavy traffic. Ensure your vehicle is in good condition for the journey.

Best Time to Visit Lapu-Lapu City, Mactan Island

The Philippines generally experiences a tropical climate, and Lapu-Lapu City, Mactan Island is no exception. The best time to visit is typically during the dry season, which runs from December to May. During these months, you can expect sunny days with lower humidity, making it ideal for outdoor activities, beach visits, and island hopping. The months of December to February are particularly pleasant, with cooler temperatures and less rainfall.

The wet season, from June to November, brings higher chances of rain, occasional typhoons, and increased humidity. While you might find lower prices for flights and accommodation during this period, outdoor plans could be disrupted by inclement weather. If you decide to travel during the wet season, it's wise to have backup indoor activities planned and to monitor weather forecasts closely. For a comfortable and enjoyable trip focused on sun and sea, aim for the dry season.

Food and Dining Near Lapu-Lapu City, Mactan Island — What Filipino Travelers Must Try

Cebuano cuisine is renowned for its distinct flavors, and Mactan Island offers plenty of opportunities to sample these delights. A must-try is Lechon Cebuano, often hailed as the best in the Philippines. This roasted pig is known for its crispy skin and succulent, flavorful meat, seasoned with a blend of local spices. You can find excellent lechon at various restaurants and carinderias around Lapu-Lapu City.

Another local specialty is Kinilaw, the Filipino version of ceviche. Fresh raw fish, typically tuna or tanigue, is marinated in vinegar, onions, ginger, chili peppers, and calamansi juice. It’s a refreshing and tangy dish, perfect as an appetizer or a light meal, especially in a coastal setting. Many seafood restaurants along the coast of Mactan Island serve delicious versions of kinilaw.

For seafood lovers, grilled items are a staple. Freshly caught fish, prawns, and squid are often grilled to perfection and served with soy sauce, calamansi, and chili. Many local eateries and resorts offer these grilled seafood platters, allowing you to enjoy the ocean's bounty. Don't forget to try Pusô, hanging rice, which is a common accompaniment to grilled dishes and other Filipino favorites.

Finally, for those with a sweet tooth, try the Mango Float, a no-bake dessert made with layers of graham crackers, sweetened condensed milk, evaporated milk, and fresh mangoes. It's a creamy, fruity, and satisfying dessert that is a hit among locals and visitors alike. Many cafes and restaurants in Lapu-Lapu City offer this delightful treat.

Local Culture, Safety Tips, and Essential Apps for Lapu-Lapu City, Mactan Island

Filipinos are known for their hospitality and warmth. When interacting with locals in Lapu-Lapu City, a friendly demeanor and a smile go a long way. It's customary to use "po" and "opo" when speaking to elders or those in authority as a sign of respect. While English is widely understood, especially in tourist areas, learning a few basic Cebuano phrases like "Salamat" (Thank you) can be appreciated.

Lapu-Lapu City, like most tourist destinations in the Philippines, is generally safe for travelers. However, it's always wise to exercise standard precautions. Be aware of your surroundings, especially in crowded places, and avoid displaying expensive items openly. Keep your valuables secure and be cautious of unsolicited offers or overly friendly strangers. For emergencies, local police can be reached at 911.

To enhance your travel experience, consider downloading a few essential apps. A reliable navigation app like Google Maps is crucial for getting around and finding your way to attractions and restaurants. Ride-hailing apps such as Grab are widely used for convenient and relatively affordable transportation. For communication, ensure you have a messaging app like WhatsApp or Facebook Messenger installed to stay in touch with friends and family back home.

It's also beneficial to have a currency converter app handy for quick calculations when shopping or dining. Familiarizing yourself with local customs and having these tools readily available will contribute to a smoother and more enjoyable trip to Lapu-Lapu City, Mactan Island.

Frequently Asked Questions About Arterra Hotel and Resort

What are the check-in and check-out times at Arterra Hotel and Resort?

At Arterra Hotel and Resort, the standard check-in time begins at 2:00 PM and extends until midnight (00:00). This allows for a flexible arrival window for guests traveling from various locations or those who might experience slight delays. If you anticipate arriving earlier than 2:00 PM, it is advisable to contact the hotel in advance to inquire about the possibility of early check-in. While not guaranteed, the hotel may be able to accommodate your request if the room is ready.

Should you arrive before your room is available, the hotel typically offers luggage storage facilities. This service allows you to securely store your belongings and start exploring the hotel's amenities or the surrounding area without being encumbered. For check-out, guests are required to vacate their rooms before 12:00 PM. If you have a late flight or wish to spend more time at the hotel, you can inquire about late check-out options, which are subject to availability and may incur an additional fee.

Does Arterra Hotel and Resort provide breakfast?

The provided data does not explicitly state that breakfast is included with your room rate at Arterra Hotel and Resort. While many hotels offer breakfast as part of their package, it is common for mid-range accommodations to offer it as an optional add-on or to have it available for purchase at their on-site restaurant. It is recommended to check the specific room package you are booking or to inquire directly with the hotel upon arrival.

If breakfast is not included, or if you prefer to explore local dining options, Lapu-Lapu City and Mactan Island offer numerous cafes and eateries. You can easily find places serving Filipino breakfast favorites like 'silog' meals (garlic fried rice, egg, and meat/fish) or international options. The hotel's coffee shop or restaurant may also offer breakfast à la carte, providing a convenient choice if you wish to dine on-site.

How do I book Arterra Hotel and Resort on Traveloka?

Booking your stay at Arterra Hotel and Resort through Traveloka is a straightforward process designed for your convenience. First, navigate to the Traveloka website or open the mobile app and search for "Arterra Hotel and Resort" or "Lapu-Lapu City" in the destination field. You will then see a list of available dates; select your desired check-in and check-out dates.

After selecting your dates, you will be presented with available room types and their corresponding prices. Review the details of each room, including amenities and policies, to choose the one that best suits your needs. Once you have made your selection, proceed to the booking page where you will be asked to provide your personal information and payment details. Traveloka offers various payment methods, making it easy to complete your transaction. After successful payment, you will receive a booking confirmation via email, which you should present upon arrival at the hotel. You can book hotel rooms like this with ease.

What are the best attractions near Arterra Hotel and Resort?

Arterra Hotel and Resort is conveniently located to provide access to several points of interest. For those interested in maritime connections, Hilton Port is about 3.35 km away, and Angasil Port is 4.48 km away, offering glimpses into local sea transport and potential departure points for excursions. History buffs can visit the Magellan Shrine, located 4.12 km from the hotel, a significant historical landmark.

For a touch of local culture and spirituality, the Sto. Niño Parish Church is approximately 4.67 km away, offering a peaceful environment. If relaxation is on your agenda, Nature Wellness Massage & Spa is situated 5.18 km from the hotel, providing an opportunity to unwind. You can easily plan your visits to these sites and book attraction tickets or tours through Traveloka to make the most of your exploration of Lapu-Lapu City.

Is Arterra Hotel and Resort good value for Filipino travelers?

Arterra Hotel and Resort, with its 3.5-star rating, offers a compelling value proposition for Filipino travelers seeking a comfortable and well-equipped stay without the premium cost of luxury accommodations. The hotel provides essential amenities such as a swimming pool, restaurant, and WiFi, which are crucial for a pleasant vacation or business trip. These facilities contribute significantly to the overall guest experience, offering convenience and leisure options directly at the property.

The fact that the hotel has garnered 62 guest reviews indicates a level of popularity and a track record of guest experiences that potential visitors can consider. This social proof, combined with the range of services and its accessible location on Mactan Island, suggests that Arterra Hotel and Resort provides a good balance of quality and price. For travelers looking for a reliable and comfortable mid-range option in Lapu-Lapu City, it presents itself as a sensible choice that delivers on its promises.

Why Book on Traveloka?

Choosing Traveloka for your accommodation needs in Lapu-Lapu City, Mactan Island, means accessing a wide array of options tailored to the preferences of Filipino travelers. Whether you're looking for a specific hotel like Arterra Hotel and Resort or exploring other possibilities, our platform is designed to simplify your search and booking process. We understand the diverse needs of travelers, from those seeking budget-friendly stays to those looking for specific amenities.

Our commitment extends beyond just providing a booking service; we aim to enhance your entire travel planning experience. By offering comprehensive hotel details, user reviews, and competitive pricing, Traveloka empowers you to make informed decisions. We are dedicated to ensuring that finding and booking your ideal accommodation in popular destinations like Mactan Island is as smooth and efficient as possible, making us a trusted partner for your journeys across the Philippines and beyond.

Thousands of Hotels Across the Philippines and Beyond

Traveloka boasts an extensive inventory of hotels, covering popular destinations and hidden gems throughout the Philippines. From the bustling streets of Manila to the serene beaches of Palawan and the historical sites of Cebu, you'll find a diverse range of accommodations to suit every travel style and budget. This vast selection ensures that whether you're planning a spontaneous weekend trip or a meticulously organized vacation, you have plenty of choices.

For those specifically interested in Mactan Island, our platform lists numerous hotels, including Arterra Hotel and Resort, allowing you to compare options based on location, price, amenities, and guest ratings. This comprehensive coverage makes it easier to find a cheap hotel or a premium resort that fits your criteria, ensuring you find the perfect base for your Cebu adventures.

Beyond the Philippines, Traveloka also offers a wide selection of international hotels, making it your go-to platform for both domestic and overseas travel. This global reach provides convenience for travelers looking to explore Southeast Asia and beyond, all within a single, user-friendly interface.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka provides a wide range of flexible payment options. You can easily complete your bookings using popular e-wallets such as GCash and Maya, offering a convenient and secure way to pay. For those who prefer traditional methods, credit and debit card payments are widely accepted, including major networks like Visa and Mastercard.

Additionally, Traveloka supports direct bank transfers, catering to users who prefer this method. For even greater flexibility, Traveloka PayLater allows you to book now and pay later, spreading the cost of your trip over manageable installments. This variety of payment solutions ensures that booking your hotel, flights, or attractions is accessible and convenient, regardless of your preferred payment method.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your Traveloka Points balance, offering a rewarding way to save on future travels. As you book hotels, flights, and attractions, you accumulate points that can be redeemed for discounts on subsequent bookings. This loyalty program is designed to give back to our valued customers, making your travel experiences even more economical.

The more you book, the more points you earn, creating a cycle of savings that can significantly reduce the cost of your next vacation. Traveloka Points can be easily tracked through your account and redeemed during the checkout process for any Traveloka service. This system encourages repeat bookings and rewards your loyalty, making Traveloka the smart choice for frequent travelers looking to maximize their travel budget.

Book Arterra Hotel and Resort on Traveloka Today

Arterra Hotel and Resort in Lapu-Lapu City, Mactan Island, offers a comfortable and convenient 3.5-star accommodation option for Filipino travelers. With its accessible location, essential facilities like a swimming pool and restaurant, and a solid base of guest reviews, it provides great value for money. Whether you're visiting for leisure or business, this hotel serves as a reliable choice for your stay in Cebu.

Secure your booking at Arterra Hotel and Resort easily through Traveloka. Explore available room options, compare prices, and take advantage of our flexible payment methods to finalize your reservation. Don't wait to plan your trip; book hotel accommodations that offer comfort and convenience, ensuring a pleasant experience in Mactan Island.

All facilities in Arterra Hotel and Resort

Entertainment Facility Arterra Hotel and Resort
Entertainment Facility
Functional Hall Arterra Hotel and Resort
Functional Hall
Common Space Arterra Hotel and Resort
Common Space
Exterior Arterra Hotel and Resort
Exterior
Bedroom Arterra Hotel and Resort
Bedroom

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Elevator

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center
  • Basketball

Things to Do

  • Outdoor pool

Transportation

  • Beach shuttle

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Arterra Hotel and Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Arterra Hotel and Resort
180
Number of floors in Arterra Hotel and Resort
20
Another facilities in Arterra Hotel and Resort
Smoke-free area, Coffee shop, Accessible parking, Accessible path of travel, Meeting rooms

Frequently asked question in Arterra Hotel and Resort

What are available facilities at Arterra Hotel and Resort?
There are top facilites at Arterra Hotel and Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Arterra Hotel and Resort?
The standard check-in time at Arterra Hotel and Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Arterra Hotel and Resort?
Arterra Hotel and Resort is a 3.5-star hotel.
How many floors does Arterra Hotel and Resort have?
Arterra Hotel and Resort has 20 floors.
How many rooms are available at Arterra Hotel and Resort?
Arterra Hotel and Resort has 180 rooms in total.
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More Reviews from Other Guests in Arterra Hotel and Resort

6.8
Pleasant
From 62 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.6

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Traveler Reviews Arterra Hotel and Resort

Number of reviews per page
20
40
Top reviews
Gemma
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Like the location is quiet and the ocean view is wonderful, staff very accommodating and friendly, but needed a new carpet and the shower head. Otherwise it's a very nice place to stay.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean room and pool
David
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff, rooms and stay was fantastic. I will be back.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

No beach access
WorldTraveler
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
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Eugene
icon-with Partner
with Partner
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Georgina
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

The property is excellent sea view - 360 deg...Wifi signal is poor
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Mabel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Brian
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
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Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The hotel floors of the property are maintained well
Verified traveler
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.
Røde
8.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

A bit isolated but nice. New facilities and wxcellent sea view!
Rochard
6.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.
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vetvetbaby
8.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.
Verified traveler
8.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

New hotel. Very nice rooms. Clean. Staff is excellent. Food is cold!
Jeff
6.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

We've stayed in every 5 Star in Cebu over the last 3 years and there is no question that the upper floors of the Arterra have the best views on Lapu Lapu Island. That said, the place seems to be run by a management team that isn't quite professional. First, do not get the included breakfast, it is quite bad with limited choices and often even stocked out of the basics they have. That said, their restaurant in the lobby has quite good food (though service is breathtakingly slow). Second, the site only has 3 elevators and it is not uncommon to literally wait 2-3 minutes or even longer for an elevator. Additionally, they allow people to walk directly from the pool, through the lobby and onto the elevators dripping wet so the elevators are always filled with pools of water. A final comment is that the way they fitted out the hotel is simply bizarre. They have put absolute top tier furniture in the lobby, then finish the rooms out horribly. There was no hot water in our first room (found out later there is a switch hidden under the counter). The walls of the hotel room are extremely uneven and overall fit and finish was just terrible. Finally, the Arterra is as far as you can possible get from basically anything in Cebu. It's tough to get taxi drivers to take you so far out. All in all, a mixed experience. Polite but inexperienced staff at a beautifully location with poor finishing..
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Verified traveler
icon-Family
Family
2.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

The hotel looks nice and new. Ask the staff it was completed 2017. Alot of thing this place needs to work on. 1. Staff are not sure of what they are suppose to do. They are very nice. But being nice does n ot mean they are doing good service. 2. For a new condo hotel some area smells like urine. in the pool change/ shower room smelled like urine so bad. 3. They would not allow they guess to bring the pool towels to there room which made us sick. the lobby is cold going up to the elevators in cold conditions. Now i got a cold. 4. They gave us a room with a leaking ceiling took almost an hr for someone to come up and told us to wait another 30 mins. before we got another room. they new room came with a breakfast coupon. a few hrs later a staff was chasing us looking for a coupon said its not part of our recervation. we were thing its was a comp for the room issue and the long waits. 5. No beach front and they call them self a resort. No SPA service not parking for hotel guess. They had us park on the streets and some one hit our car over night. 6. Wifi did not work the stay.
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Gary
2.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

The place advertised WiFi and a convenience store but nothing working. It was not a good experience. But the staff was excellent and after I complained to expedia and got no where i went and talked to the staff myself and they moved me to a sister hotel which was good. I travel lots and never again will I use expedia
Number of reviews per page
20
40

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Bedroom 4 Arterra Hotel and Resort

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 62 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.6

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Traveler Reviews Arterra Hotel and Resort

Number of reviews per page
20
40
Top reviews
Gemma
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Like the location is quiet and the ocean view is wonderful, staff very accommodating and friendly, but needed a new carpet and the shower head. Otherwise it's a very nice place to stay.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean room and pool
David
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff, rooms and stay was fantastic. I will be back.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

No beach access
WorldTraveler
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
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Eugene
icon-with Partner
with Partner
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Georgina
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

The property is excellent sea view - 360 deg...Wifi signal is poor
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Mabel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Brian
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
Read More
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The hotel floors of the property are maintained well
Verified traveler
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.
Røde
8.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

A bit isolated but nice. New facilities and wxcellent sea view!
Rochard
6.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.
Read More
vetvetbaby
8.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.
Verified traveler
8.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

New hotel. Very nice rooms. Clean. Staff is excellent. Food is cold!
Jeff
6.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

We've stayed in every 5 Star in Cebu over the last 3 years and there is no question that the upper floors of the Arterra have the best views on Lapu Lapu Island. That said, the place seems to be run by a management team that isn't quite professional. First, do not get the included breakfast, it is quite bad with limited choices and often even stocked out of the basics they have. That said, their restaurant in the lobby has quite good food (though service is breathtakingly slow). Second, the site only has 3 elevators and it is not uncommon to literally wait 2-3 minutes or even longer for an elevator. Additionally, they allow people to walk directly from the pool, through the lobby and onto the elevators dripping wet so the elevators are always filled with pools of water. A final comment is that the way they fitted out the hotel is simply bizarre. They have put absolute top tier furniture in the lobby, then finish the rooms out horribly. There was no hot water in our first room (found out later there is a switch hidden under the counter). The walls of the hotel room are extremely uneven and overall fit and finish was just terrible. Finally, the Arterra is as far as you can possible get from basically anything in Cebu. It's tough to get taxi drivers to take you so far out. All in all, a mixed experience. Polite but inexperienced staff at a beautifully location with poor finishing..
Read More
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

The hotel looks nice and new. Ask the staff it was completed 2017. Alot of thing this place needs to work on. 1. Staff are not sure of what they are suppose to do. They are very nice. But being nice does n ot mean they are doing good service. 2. For a new condo hotel some area smells like urine. in the pool change/ shower room smelled like urine so bad. 3. They would not allow they guess to bring the pool towels to there room which made us sick. the lobby is cold going up to the elevators in cold conditions. Now i got a cold. 4. They gave us a room with a leaking ceiling took almost an hr for someone to come up and told us to wait another 30 mins. before we got another room. they new room came with a breakfast coupon. a few hrs later a staff was chasing us looking for a coupon said its not part of our recervation. we were thing its was a comp for the room issue and the long waits. 5. No beach front and they call them self a resort. No SPA service not parking for hotel guess. They had us park on the streets and some one hit our car over night. 6. Wifi did not work the stay.
Read More
Gary
2.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

The place advertised WiFi and a convenience store but nothing working. It was not a good experience. But the staff was excellent and after I complained to expedia and got no where i went and talked to the staff myself and they moved me to a sister hotel which was good. I travel lots and never again will I use expedia
Number of reviews per page
20
40