아르테라 호텔 & 리조트

저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요

주변 전경은 진짜 최고 바다ㅡ바라만 봐도 대박 세부 시티나 센터 다니기는 아님 택시비 장난 아님 그러나 뷰가 모든 단점을 상쇄함 조식 먹을만 함 쥬스 맛남

Employees, services, very rude housekeepers and lobby lounge employees who don't care about customers.They didn't change the room even though there was no hot water in my room.Even three times!!!They're not trained at all. 직원들 엉망진창 입니다.패키지손님들 바글바글하고 온수가 고장난상황에 와서도 하우스키퍼는 삐딱하게 서서 주머니에 손넣고 짝발딛고 뭐어쩌라고 분위기 사과도 없고 객실을 바꿔줄수없다 3번이나 기술자를 불렀는데 방을 바꿔주지 않고 그들은 버텼다. 동네 최하급 모텔보다 못한 직원 서비스

화장실과 씽크대에서 하수구냄새 심해요 숙소비보다 세금이 더 비싼게 정말 짜증나요 조식최악이었어요 게다 수영장 물 정말 뿌옇고 더러워요 다신 그 가격에 안갈꺼같아요 씽크대는 있는데 가스가없고 햇반 댑혀먹으려고 했는데 커피포트입구가 굉장히 작아요 최신지은건데도 욕실부분 실리콘 다 뜯어져있고 화장실문입구 반대편에 불켜는게있어요 이거 만든사람 정말 바보아니야?라는 생각이 들었어요 또 택시기사들이 너무 멀어서 안가려고해요 게다가 잘 몰라요 지도다운받아가서 크게 보여줘야해요

호텔은 조용하고 깔끔합니다 하지만 마트나 시장 투어하려면 종 외진곳에 있어서 지프니나 택시를 아디셔날 주고 불러야 하는번거로움이 있지만 깨끗한맛이 있어 좋습니다

새호텔 스윗트룸이라 깔끔하였습니다. 교통은 불편하지만 우버와 그랩택시의 시스템 및 라이더의 인성 문제이겠지요. 로비에 여청하면 엑스트라피 100페소에 택시 인콜가능합니닼 막탄 바다는 잔잔한 장판으로 유명하지만 끝자락에 위치해서 그런지 바람도 시원하고 파도가 동해비다 못지 않았습니다. 하우스키퍼나 리셉션은 친절하지만 로비에서 여자친구에게 켓팅?(궁시렁)거랴서 영어로 좀 쎄게 어필하니 아니다 잡아떼면서 따갈로그로 궁시렁거려서 혼내주려다 말려서 참았네요. 앞으론 쉐라톤이 완공되면 그쪽만 이용할려고 합니다.

1. During Check in, not kind. I came there at 4pm but the room is not ready yet 2. They didn't give us any information of the facility things 3. The room had blown out at 2nd day. I have called them and keep on and off the day so I could not go out of the room and suddenly fuse box has smelled after blown out again. then they asked me to move another room. what a nice day ! when I ask them first them to move, they said no room but they let me move after the fuse box burnt. Nice hotel 4. the water is like Brass color. I need to wait over 10 mins every time. 5. and I can not say its hot water in the bath.. its not hot Never be there again in my life

Lovely property, kind staff, indescribable panoramic views. Recommend a visit.

Like the location is quiet and the ocean view is wonderful, staff very accommodating and friendly, but needed a new carpet and the shower head. Otherwise it's a very nice place to stay.

Very clean room and pool

The staff, rooms and stay was fantastic. I will be back.

Room was a bit worn but not critical in any way. Staff was professional and helpful. Nice pool and Super great location for resting and couples…

No beach access

Only Beach missing...food was good, but meny food is Ended.

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.

The property is excellent sea view - 360 deg...Wifi signal is poor

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???