1. Hotel
  2. Philippines(4,354 hotel)
  3. Negros Occidental(59 hotel)
  4. Bacolod City(29 hotel)
  5. Avenue Suites Hotel and Spa

Avenue Suites Hotel and Spa

Hotel
12th and Lacson Street, Bacolod City, Bacolod, Negros Occidental, Philippines, 6100
Featured Image
Guestroom
Guestroom
Spa Treatment
Lobby Sitting Area
See all photos
Convenient
7.9/10
According to 13 guests
I loved my stay here. the bed is so comfy and clean. the interiors are new.
Farah B. Z.
See all reviews
Based on 157 traveler reviews
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Negros Museum
(0.55 km)
Panaad Stadium
(6.02 km)
Bacolod Airport
(13.11 km)
Review by Traveloka users
Review

Based on 7 reviews

7.9
Convenient
Fantastic
3
Very Good
6
Satisfying
0
Average
4
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Shopping & Culinary
Food was ok. Stay was comfortable. Location is the best
5.6
The front desk is not approachable
9.4
- Business travel
The staff are kind and efficient. Omelette was very good.
8.3
- Business travel
Good location because it is in downtown Bacolod. Table and cabinets are dusty. The front desk staff are not attentive, you have to repeat your questions and instructions. But they are polite and are always smiling.
8.5
- Family vacation
I loved my stay here. the bed is so comfy and clean. the interiors are new.
10
- Backpacking
A nice place and staff. Kudos.
9.3
- Business travel
The rooms were new and clean. The food needs improvement considering their room rate, I expected better. Complimentary fruits during breakfast was not always available.
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Based on
157 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business52
Couples23
Solo travel14
Family41
Friends getaway17
Rating Result
Very Bad
19
Bad
19
Average
48
Very Good
59
Extraordinary
12
Ezra Jed M
Never gonna give you up. Never gonna let you down.
Service isn’t very nice Housekeeping’s always late Ideally not the place to stay in Bacolod Totally not recommending this They’ll definitely give up your reservation You can find better breakfast elsewhere
Business - Oct 18, 2017
Mark M
Don't Nickle & Dime Me
This is not a great hotel, and definitely the photos are misleading. I stayed there during the busy Masskara festival period so perhaps the prices are not always as high as I paid ($50 per night) but I didn't feel I got value for money. A rating of 2 is probably a bit more fair but I felt compelled to rate this hotel as a 1 because they charged me 100 peso ($2) to use their iron. I borrowed it for 10 minutes to iron one shirt and I refused to pay at the time but then at check out, they asked me again to pay it. I think charging you for this service, how ever low the amount, is ridiculous and they refused to consider my feedback. There are better places to stay in Bacolod.
Business - Oct 10, 2017
VicYutuc
Excellent Hotel
Hotel room is quaint and relaxing, bed is nice as well as the bathroom, near everything you need, near good restaurants in Bacolod. Staff are great and helpful. I will definitely recommend this Hotel to everyone.
- Oct 4, 2017
Josette G
Pleasantly surprised
I was pleasantly surprised by the room I got. It was better than expected. Clean, organized and had functional wifi. Staff were warm and helpful. And the best thing - they have the comfiest bed!!! The only thing I hated during my stay was the noisy spa personnel.
Business - Sep 11, 2017
a9828
Very big potential for a hotel but falls short in a number of ways
We booked two rooms with direct pool access for an overnight stay. Rooms were very big a really nice but the check in experience was terrible. Pros - hotel is centrally located, you can stay here and then just walk around for restaurants - room 201/202 had very nice interiors, high ceilings, big cabinets, huge space - CRs were nice also (materials were of premium quality) - family rooms at G/F had like a private space to hang out which was an added plus Cons - we came in at around 130pm, they said room not yet ready, ok - we came back at 330pm, room still not ready without giving a temporary place - king beds were queen beds in reality - we ask for late checkout since they're not ready on time, front desk keep saying check out is at 12 regardless (come on) and give an excuse that delay will be charged to them (not a good way to manage hotel concerns) - in house workers/carpenters hung out at the pool area drinking beer in the afternoon - construction was ongoing (did not mention this right away) - front desk needs some more training with handling guest concerns - shift mgrs need to be taught to manage clients if concerns come up (not hide somewhere and let front desk people bear the brunt of customer emotions) Hotel alone, we'd go back but service really needs to improve.
Family - Sep 4, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per person (one way)

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Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • Luggage storage
    • Porter
    • Wedding service
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Things to Do
    • Spa
    • Spa
  • Business Facilities
    • Conference room
    • Meeting facilities
  • General
    • Smoking area
    • Smoking area
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Area shuttle with surcharge
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

      Location
      Staying at Avenue Suites Hotel and Spa is a good choice when you are visiting Bacolod.

      The hotel has a very good location, also near the Bacolod Airport, which is only 13.11 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Avenue Suites Hotel and Spa

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Avenue Suites Hotel and Spa exclusively for you.

      Avenue Suites Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Avenue Suites Hotel and Spa is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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