Awesome Hotel

stayed in the hotel august 26-28, 2017 (2 nights) with the family.. got the "family room". the hotel as a whole was okay except for some glitches - 1. when i booked i asked if they had an elevator coz our room was in the second floor, true enought they had one but on our first day, after we have checked in, the elevator broke down and until we left it hasnt been fixed it. 2. the room was very spacious, furnitures & beds OK but at times there were tiny ants, also the shower divider was just half so the entire restroom gets wet, we just ask for a mop so we wont be calling them every now and then to dry the floor. 3.The swimming pool was small 4. the place is nice but a bit costly - for a family room (senior citizen already deducted cost us P10k+/night. 5. Phone in room connecting to the front office was not working at that time.. to reach them for housekeeping needs i had to use my celphone calling their celphone (same netwwork anyway) or we have to go by stairs . *** Food and service was OK.. people were very courteous... nice view of the beach from the green lawn *** I would still recommend the place coz maybe by then the management has already addressed our concern ( talked with the front desk manager .and was very accommodating)

This was quite an expensive hotel, and poorly designed. There was no sea view despite being on the beach. The dining area again had no views at all yet you could hear the surf. The rooms were ok, clean but a bit boxy. The swimming pool was quite small, though the welcome drinks after check in were a nice touch. The beach had dark sand, and was very undulant. It wasn't very attractive to walk along, as there were plots in disrepair on the beach front. I wouldn't recommend it to friends.

What we loved about Awesome hotel were the exceptional staff and service. The staff were warm and accommodating to our special requests. We were treated very well. The location is a bit far from the surfing scene at La Union but this could be an advantage for those who don't want big crowds. Hotel was a bit pricey. Room for 6pax without breakfast was almost Php 12k. Clean and modern and quite standard. Pool and towels were provided.

This part of the beach is much less crowded vs the resorts a little further South. This resort has a beautiful green lawn that separates the hotel from the nice beach. So if you don't feel like getting sandy it's the perfect place to watch the surf and sunset. The rooms are spacious, clean and have high tech amenities (air con, fan and lighting are top notch). With TPLEX it only takes 4hrs to get there if you leave Manila at the right time.

I was looking forward to staying at this hotel for it has a high rating and it was our first time in La Union to surf. We spent 4 nights in Costa Pacifica in Baler that same month a year ago. So we booked a two night stay online via Hotels.com the night before our scheduled check-in. I did not see a no pets allowed policy in their website so I took a chance and booked anyway. But I indicated as a "NOTE" in my booking that we have a small pet dog travelling with us in a cage. We arrived very late, around 7pm because we came from Pagudpod and were really tired from the long drive. So, upon checking in, the policies were read to us. I saw the NO PETS ALLLOWED policy, I immediately thought this will not end up good for us. But still I was hopefull that this will turn around. Until they suggested that they can allow us to stay if our pet dog will be placed in a room near the generator. Meaning away from us. If you are a pet owner, specially a dog owner, you would know that a dog owner always treats his/her dog like his/her own child. Specially those dog owner that brings their dog with them during road trips. You do not suggest to lock them up in a room away from their owner. Since you did not put any NO PET POLICY in your website, it will either you allow the pet or you give a full refund. After like 10 minutes of discussion, they allow a full refund after talking to a Hotels.com CSR. I only gave this Hotel a low rating only because I was really dissapointed on how they handled our situation. The fact that I indicated in my booking that we had a dog with us and they have a no pets policy, they should not have approved our booking and we should not have arrived in that situation. Imagine us tired from a 7 hour drive at 8 in the evening trying to find another hotel where we can finally rest... It was not a fun night. To cap it of, it was our 22nd Anniversary that night and we are looking forward for a nice dinner in some fine Hotel like yours. So memorably dissapointing.