Cordova Hotels

Check in was not smooth. Some staff are not knowledgeable about my 8 room bookings. Even if I told them that each room is under different names and that they will be the one to check in, even if the actual occupants already registered, they still put some rooms under my name so it's very difficult for personal account bills since some rooms are under my name. Check in time is 3pm but some rooms were given beyond 3pm already, Reason for one staff why were not handled with care is because we availed of a promo rate. Ridiculous! All should be treated equally regardless of the rate since we are all paying guests. Rooms, hallways and lobby smell bad, it's like there's septic tank leaking. Bacon in the restaurant is per request and one time only. Why is this so? If they don't want to include bacon in the breakfast buffet then why did they let some guests know that there is available but only per request. One serving is not enough since its very small and were families of 4 per room.

When I booked the room, it had a free breakfast. But when we had our breakfast, they let us pay for it. When I check the voucher again, the free breakfast is gone. Right before I booked, I checked for the free break fast all over again and I am certain that it is included. 😞

We had a great stay here. Staff are friendly and accommodating. Rooms and food are great. We had a lot of fun during our stay with my family. I highly recommend this Resort.

The room was filthy with sh** by the toilet when I ask someone to clean the room no one came. The towels and bed sheet seems used and not been changed. Disgusting room in total. When having lunch in the pool bar we waited forever for the food to arrived. If can put negative I will.

A quiet and calm place. Uncrowded. Nice big pool. No Beach. WIFI only available in the lobby. Room was OK. Can't change A/C temp in my room. Not cool enough. Woke up in the middle of the night to find that the A/C was turned off. Food is pricey but tastes okay. Overall, it was a nice stay. The location and the pool is very good but the room not so much.

We enjoyed our stay because there's many choices of area to swim. The staff are all friendly and courteous. The food at the restaurant was worth the penny paid. It was delicious and serving was good for at least 4 people. I hope they can work more on cleanliness.