Crimson Resort and Spa Mactan

Resorts
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9.1
/10
Exceptional
1,054 reviews

What Guests Say About Their Stay

Mimi C.

9.1
/ 10
Had a great time! Clean and spacious room. Easy check in and check out. Although foods are pricey for me as a Filipino Guest, foods I ordered are delicious and satisfying. Staff are also accommodating.

Dulce

10.0
/ 10
Staff were very attentive to our needs, welcoming and always smiling, rooms are clean, it was wonderfully quiet, the pool was wonderful and not crowded at all, and the food was delightful! I would definitely recommend this resort!

Nick

10.0
/ 10
Infinity pool is amazing to bob around in and the staff are extremely friendly and welcoming. The food throughout the 4 restaurants on site i cannot fault. Great weekend away and would definitely recommend staying here and infant two more days would be perfect.

steve

10.0
/ 10
The room is very clean, staff were amazing , breakfast is incredible and outdoor pool is great. I would highly recommend this to our friends and we'll back again on our next vacation.
In the Area
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Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Crimson Resort and Spa Mactan is a sprawling six hectare sanctuary surrounded by emerald waters and ivory sand. Designed for romantic getaways and family vacations, the resort boasts 40 expansive villas with plunge pools, 250 guestrooms, three concept restaurants and bar, two swimming pools, and a massive children’s active play area.
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What's around Crimson Resort and Spa Mactan

Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Lobby Crimson Resort and Spa Mactan
Exterior 2 Crimson Resort and Spa Mactan

Discover More About Crimson Resort and Spa Mactan

Overview of Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan is a sophisticated 5-star Resorts located at Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015. This expansive property features 290 rooms designed for comfort and elegance. Check-in begins from 15:00, while check-out is required before 11:00. The property stands out for its seamless integration of traditional Filipino hospitality with modern luxury, offering a private beach experience that feels entirely secluded from the surrounding city.

As a premier luxury experience, this resort is ideal for families, couples, and business travelers seeking a high-end retreat in Cebu. With 1,053 reviews highlighting its quality, you can trust that your stay will meet the highest standards of service. Whether you are planning a corporate event or a quiet weekend, you should book hotel accommodations here to enjoy world-class amenities in a prime location.

Location and Getting to Crimson Resort and Spa Mactan

Address and Directions

The resort is situated within the Seascapes Resort Town, a quiet enclave on Mactan Island. Navigating to this area is straightforward, as it is well-known to local drivers. If you are arriving from Mactan-Cebu International Airport, you can easily secure a Grab car or a pre-arranged hotel transfer. To reach the island, you will first need to book flight tickets to Cebu, which serves as the primary gateway for international and domestic travelers.

For those using public transport, jeepneys are available throughout Lapu-Lapu City, though they may not drop you directly at the resort gate. A tricycle ride from the main road is a common way to reach the final destination, usually costing between ₱50 to ₱100 depending on your starting point. Always confirm the fare with the driver before boarding to ensure a smooth and transparent journey to your accommodation.

Angasil Port is 858 metres away — a 12-minute walk from the resort entrance. This proximity makes it a convenient starting point if you plan to take island-hopping tours or visit nearby islets. The area surrounding the resort is relatively peaceful, allowing you to enjoy the coastal breeze while remaining connected to the main transport arteries of Mactan Island.

What's Around Crimson Resort and Spa Mactan

Sto. Niño Parish Church is 1.51 km away — a 20-minute walk or a 5-minute drive from the resort. This historic site is a significant landmark for locals and visitors alike, offering a glimpse into the deep-rooted religious culture of Cebu. It is a serene place to visit if you want to experience the local community spirit during your stay.

Maribago Public Beach is 2.25 km away — a 30-minute walk or a 7-minute drive from the property. This beach is a popular spot for those who want to mingle with locals and enjoy the vibrant atmosphere of Mactan’s coastline. You can easily book attraction tours through Traveloka to explore these coastal areas with professional guides.

LUZ DEL SOL MACTAN is 1.09 km away — a 15-minute walk or a 4-minute drive from the resort. This location serves as a useful reference point for travelers navigating the area. Its proximity ensures that you are never too far from essential services or local points of interest while enjoying the privacy of the resort grounds.

The surrounding district is known for its recreation spots, making it a great base for active travelers. Whether you are interested in water sports or simply exploring the local markets, the location provides a balanced mix of accessibility and quietude. You will find that the local residents are welcoming, and the area is generally safe for tourists walking during the day.

Facilities and Amenities at Crimson Resort and Spa Mactan

Highlights You'll Love

The resort offers a comprehensive range of popular facilities designed to enhance your comfort. The air conditioning system ensures your room remains a cool sanctuary against the tropical heat. The restaurant serves a variety of local and international dishes, providing you with convenient dining options without needing to leave the property. You will find that every meal is prepared with fresh, high-quality ingredients.

The swimming pool is a centerpiece of the resort, offering a refreshing way to exercise or relax under the sun. The 24-hour front desk is always available to assist with your requests, ensuring that your needs are met at any time of the day or night. Parking is provided for guests who choose to rent a car, making your arrival and departure stress-free.

An elevator is available to provide easy access to all floors, which is particularly helpful for guests with heavy luggage or mobility concerns. WiFi is accessible throughout the property, allowing you to stay connected with family or manage work tasks during your stay. These facilities are maintained to a high standard, reflecting the 5-star status of the resort.

Room Comforts and Additional Services

Beyond the basics, the resort provides specialized amenities to elevate your experience. You can enjoy the barbecue facilities for a fun outdoor dining session with friends or family. Beach sun loungers are provided for your relaxation, allowing you to soak up the sun in comfort. Beach towels and umbrellas are also available, ensuring you have everything you need for a day by the water.

Families traveling with children will appreciate the dedicated children play area, which keeps younger guests entertained in a safe environment. These thoughtful additions ensure that every member of your party has a pleasant time. If you are looking for a reliable place to stay, you should book hotel rooms at this property to enjoy these premium services.

The resort staff is trained to provide attentive service, ensuring that your room is always clean and well-stocked. Whether you need extra pillows or assistance with local tour bookings, the team is ready to help. The combination of these services makes the resort a top choice for those who value convenience and high-quality hospitality during their travels in Cebu.

Breakfast at Crimson Resort and Spa Mactan

Yes, the hotel has rooms that provide breakfast, which is a highlight for many guests. The breakfast spread typically includes a wide variety of options, ranging from traditional Filipino favorites like garlic rice and longganisa to international staples like pastries, fresh fruits, and made-to-order eggs. It is the perfect way to fuel your body before a day of island exploration.

The dining area is designed to offer a pleasant atmosphere, often overlooking the lush gardens or the sea. Starting your day with a hearty meal in such a setting sets a positive tone for the rest of your activities. If your booking includes breakfast, you can look forward to a diverse menu that caters to different dietary preferences and tastes.

For Muslim travelers, it is helpful to use apps like Google Maps to filter for Halal-friendly restaurants nearby. The staff at the resort’s front desk are also knowledgeable and can provide recommendations for dining spots that accommodate specific dietary requirements. Planning your meals in advance will ensure a comfortable and worry-free dining experience throughout your stay in Cebu.

Check-in and Check-out at Crimson Resort and Spa Mactan

Check-in at the resort begins from 15:00. Upon arrival, please have your valid government-issued ID and your Traveloka booking confirmation ready to ensure a smooth registration process. If you arrive earlier than the check-in time, the front desk can securely store your luggage while you explore the resort facilities or grab a meal at the restaurant.

Check-out must be completed before 11:00. If you require a late check-out, it is advisable to request this at the front desk as early as possible, as it is subject to availability and may incur additional charges. The team is committed to making your departure as seamless as your arrival, allowing you to leave with fond memories of your time in Mactan.

Your Lapu-Lapu City, Mactan Island Travel Guide

Getting to Lapu-Lapu City, Mactan Island from Manila and Major Philippine Cities

The most efficient way to reach Lapu-Lapu City is to book flight tickets to Mactan-Cebu International Airport. Numerous daily flights operate from Manila, Davao, and other major hubs, with travel times typically under 90 minutes. Once you land, the resort is just a short drive away, making it highly accessible for domestic travelers.

For those who prefer a more scenic route, ferries are available from various ports in the Visayas and Mindanao regions to Cebu City. From the port, you can take a taxi or Grab to cross the bridge into Mactan Island. While this method takes longer, it offers a unique perspective of the Philippine archipelago and is a popular choice for budget-conscious travelers.

Regardless of your mode of transport, planning your trip in advance is key. Using Traveloka to compare flight prices and schedules will help you find the best deals. Once you arrive in Cebu, the local transport network, including jeepneys and taxis, makes it easy to navigate between the city and the resort area.

Best Time to Visit Lapu-Lapu City, Mactan Island

The best time to visit is during the dry season, which typically runs from December to May. During these months, you can expect sunny weather, which is ideal for swimming, island hopping, and outdoor activities. This is the peak season, so it is recommended to secure your accommodation well in advance to ensure availability.

The wet season, from June to November, may bring occasional rain showers. However, this period often sees fewer crowds and lower prices, making it a great time for those looking for a quiet retreat. Regardless of the season, the resort’s indoor facilities ensure that you can enjoy your stay comfortably even if the weather is not ideal for outdoor excursions.

Food and Dining in Lapu-Lapu City, Mactan Island — Filipino Must-Tries

When in Cebu, you must try the world-famous Lechon. This roasted pig is known for its crispy skin and flavorful, juicy meat. You can find authentic Lechon in various markets and specialty restaurants across the city. It is a staple at any celebration and a true testament to Cebuano culinary expertise.

Another local favorite is Sutukil, a unique dining experience where you choose fresh seafood and have it prepared in three ways: Sugba (grilled), Tuwa (stewed), and Kilaw (raw in vinegar). This is a must-try for seafood lovers. You can find many Sutukil restaurants near the public markets and coastal areas of Mactan.

Don't miss out on Puso, which is rice cooked inside a woven coconut leaf pouch. It is a convenient and traditional way to eat rice, often paired with grilled meats. You will also want to try dried mangoes, which are a famous Cebuano snack. They are sweet, chewy, and make for a great souvenir to take home.

Finally, try Ngohiong, a local version of a spring roll seasoned with five-spice powder. It is a popular street food that is best enjoyed with a spicy dipping sauce. Exploring these local flavors is an essential part of your travel experience, allowing you to connect with the culture of the Philippines through its vibrant and diverse cuisine.

Local Culture, Safety and Essential Apps in Lapu-Lapu City, Mactan Island

Cebuano culture is warm and welcoming. Locals are generally friendly and happy to assist visitors. When visiting religious sites, it is respectful to dress modestly. Always practice basic safety precautions, such as keeping your belongings secure in crowded areas and using reputable transport services like Grab for your travels around the island.

In case of emergencies, dial 911, which is the national emergency hotline in the Philippines. It is also helpful to have essential apps installed on your phone, such as Google Maps for navigation, Grab for reliable transportation, and the Traveloka app for managing your bookings and finding local activities. These tools will make your trip much more convenient.

Respect for local customs goes a long way. A simple "Salamat" (Thank you) or "Maayong buntag" (Good morning) in the local dialect is always appreciated by the residents. By being mindful and respectful, you contribute to a positive relationship between tourists and the local community, ensuring that Mactan Island remains a welcoming destination for everyone.

Frequently Asked Questions about Crimson Resort and Spa Mactan

Where exactly is Crimson Resort and Spa Mactan located?

Crimson Resort and Spa Mactan is located at Seascapes Resort Town, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015. It is situated near the Angasil Port, which is approximately 858 metres away, making it a convenient location for travelers arriving by sea or looking to explore nearby islands.

What time is check-in and check-out at Crimson Resort and Spa Mactan?

Check-in is from 15:00, and check-out is before 11:00. If you need to arrive earlier or depart later, please contact the front desk in advance to check for availability. While early check-in or late check-out is not guaranteed, the staff will do their best to accommodate your request based on room occupancy.

How do I book Crimson Resort and Spa Mactan on Traveloka?

To book your stay, simply visit the Traveloka website or app, search for "Crimson Resort and Spa Mactan," select your travel dates, and choose your preferred room type. Follow the prompts to complete your payment securely. You should book hotel rooms early to secure the best rates and availability for your trip.

What are the best attractions near Crimson Resort and Spa Mactan?

Popular nearby attractions include the Sto. Niño Parish Church (1.51 km away) and Maribago Public Beach (2.25 km away). You can also explore the local area or book attraction tours to visit other parts of Mactan Island. These spots offer a great mix of cultural and recreational experiences for all types of travelers.

Is Crimson Resort and Spa Mactan good value for Filipino travelers?

Yes, with a 5-star rating and 1,053 positive reviews, the resort offers excellent value for those seeking a luxury experience. The combination of high-quality facilities, professional service, and a prime location makes it a top choice for both local and international guests looking for a comfortable and memorable stay in Cebu.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers an extensive selection of accommodations, ensuring you find the right fit for your budget and preferences. Whether you are looking for a luxury resort or a cheap hotel for a quick stopover, our platform provides detailed information and verified reviews to help you make an informed decision. We make it easy to explore options across the Philippines and beyond.

Easy Refund & Reschedule

We understand that travel plans can change unexpectedly. That is why Traveloka offers flexible refund and reschedule options for many bookings. You can manage your itinerary directly through the app, giving you peace of mind knowing that your investment is protected even if your circumstances shift. Our goal is to make your travel planning as stress-free as possible.

Travel Made Easy — Exclusive Extras & Discounts

When you book with Traveloka, you gain access to exclusive discounts and perks that you won't find elsewhere. From bundled flight and hotel deals to special promotions for local attractions, we help you save money while enjoying a premium experience. Keep an eye on our app for the latest offers tailored to your travel needs.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, you can reach us via chat, phone, or email. We are committed to providing reliable support whenever you need it.

Flexible Payment Options

Traveloka offers a variety of payment methods to suit your convenience. You can pay using GCash, Maya, credit or debit cards, or even use Traveloka PayLater for more flexibility. We prioritize secure transactions, ensuring that your financial information is protected at every step of the booking process. Choose the method that works best for you.

Earn Rewards Every Booking

Every time you book with Traveloka, you earn Traveloka Points. These points can be redeemed for discounts on future bookings, including flights, hotels, and activities. It is our way of thanking you for your loyalty. The more you travel, the more you save, making your future trips even more affordable and rewarding.

Book Crimson Resort and Spa Mactan on Traveloka Today

Experience the best of Mactan Island by choosing this 5-star resort for your next vacation. With its exceptional facilities, prime location, and commitment to quality service, it is the ideal choice for travelers who appreciate comfort and style. Do not miss the chance to enjoy a premium stay in one of Cebu’s most sought-after destinations.

Ready to start your journey? Visit Traveloka today to secure your room and take advantage of our exclusive deals. Whether you are planning a family vacation or a solo retreat, you should book hotel accommodations at Crimson Resort and Spa Mactan now to ensure a seamless and enjoyable experience in the Philippines.

All facilities in Crimson Resort and Spa Mactan

Swimming Pool Crimson Resort and Spa Mactan
Swimming Pool
Entertainment Facility Crimson Resort and Spa Mactan
Entertainment Facility
Common Space Crimson Resort and Spa Mactan
Common Space
Lobby Crimson Resort and Spa Mactan
Lobby
Accommodation Services Crimson Resort and Spa Mactan
Accommodation Services

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Transportation

  • Limited parking
  • Car rental
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking

General

  • AC
  • Banquet
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Aerobics
  • Aquafit
  • Billiard
  • Catamaran sailing
  • Jet ski

Kids and Pets

  • Babysitting with surcharge
  • Highchairs
  • Supervised childcare

Things to Do

  • Barbecue
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Entertainment for children
  • Garden
  • Health club
  • Library
  • Massage
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Sauna
  • TV lounge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Accommodation Policy & General Information in Crimson Resort and Spa Mactan

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

General Check-in Instructions

Culture of Clean In light of our commitment to your health and safety, we continue to provide a safe environment for our guests and colleagues by maintaining the highest standards of sanitation and cleanliness in all areas. We want all our guests to feel at ease when staying at Crimson Hotels and Resorts and Quest Hotels. Arrival Experience • Personal protective equipment will be part of hotel airport representative’s uniform. • Please prepare your health declaration card and scan through the QR code to access the guide on the new normal procedures in the property. • There will be a maximum person capacity per transportation to follow social distancing rule. • Hand sanitizers and disposable disinfecting wipes will be available in hotel transportations. • A foot bathmat is placed on all entrances to sanitize your footwear. • Temperature thermal scanning and sanitation of luggages will be conducted. Enhanced Express Check-in & Checkout • Online transactions will be the norm as we adopt a contactless system. • Check-in and checkout process will be smoother as pre-payments are made upon booking. • A registration card, health declaration card and payment link for contactless payment method will be included in the confirmation letter emailed to you. Front Office • Social distancing of 6 ft. will be strictly implemented. • Sanitizing of guest supplies such as key card, pen and welcome booklet will be done through a UVL cabinet. • The Crimson Care Center and Quest Genius are ready to assist you anytime via phone. • Hand sanitizers will be placed in areas for all guests. • Face masks will be available for guests at the front desk upon request. Housekeeping/Rooms • All our guest rooms undergo thorough disinfecting and sanitizing with electrostatic sprayers. • There are no back-to-back arrivals, rest assured all rooms and meeting spaces are sanitized 24 hours prior to your arrival. • The rooms will have an official sanitized seal on the front door, toilet and other areas of the room. • Hand sanitizer and disinfecting wipes will now be part of room amenities. High Traffic Areas • Thermal checking and sanitizing foot bath mat will be placed in all entrance and exit areas of the hotel. • Regular sanitation and social distancing for high traffic areas will be implemented. Food and Beverage • Managed buffet or room service delivery of packed meals and Bento Box options will be made available. • There will be no direct contact between you and hotel associates when food is delivered to your room. • To ensure social distancing in restaurant outlets is observed, tables are set up according to 4 guests per 10 sqm. • Enhanced safety training is regularly done with hotel associates. Banquet • Capacities of meeting rooms will change following correct social distancing. • Heightened food sanitation practices are strictly implemented. • As part of our new safety protocol, organizers will be required to list all attendees with complete contact details. • Other safety and cleanliness practices include: sanitation of meeting rooms before and after the event, thermal scanning at the entrance of the meeting rooms, managed buffet setup or serving of meals in batches. • Meeting kits will be packed individually. • Sanitation of public areas will be done frequently. We have also implemented our TARGET ZERO PROGRAM amongst all hotel associates. All hotel associates will play an important role in enforcing these guidelines with the goal of zero COVID-19 cases in the hotels.
All guests staying at the resort with bookings that include December 31 are subject to the Mandatory New Year’s Eve Gala Dinner, with rates of PHP 7,000 NET per adult (13+), PHP 3,500 NET per child aged 4–12, and free for children 0–3. The dinner fee will be collected upon guest arrival and is non-commissionable.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crimson Resort and Spa Mactan
290
Number of floors in Crimson Resort and Spa Mactan
2
Another facilities in Crimson Resort and Spa Mactan
Kids club, Children pool, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Crimson Resort and Spa Mactan

What are available facilities at Crimson Resort and Spa Mactan?
There are top facilites at Crimson Resort and Spa Mactan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crimson Resort and Spa Mactan?
The standard check-in time at Crimson Resort and Spa Mactan is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Crimson Resort and Spa Mactan provide breakfast?
Yes, Crimson Resort and Spa Mactan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crimson Resort and Spa Mactan?
Crimson Resort and Spa Mactan is a 5.0-star hotel.
How many floors does Crimson Resort and Spa Mactan have?
Crimson Resort and Spa Mactan has 2 floors.
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More Reviews from Other Guests in Crimson Resort and Spa Mactan

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Crimson Resort and Spa Mactan

Number of reviews per page
20
40
Top reviews
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful
Dulce
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very attentive to our needs, welcoming and always smiling, rooms are clean, it was wonderfully quiet, the pool was wonderful and not crowded at all, and the food was delightful! I would definitely recommend this resort!
Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Infinity pool is amazing to bob around in and the staff are extremely friendly and welcoming. The food throughout the 4 restaurants on site i cannot fault. Great weekend away and would definitely recommend staying here and infant two more days would be perfect.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best in town
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great breakfast and beautiful resort
steve
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room is very clean, staff were amazing , breakfast is incredible and outdoor pool is great. I would highly recommend this to our friends and we'll back again on our next vacation.
joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Outstanding top to bottom!!
Juil
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakfast is the best. Staff is great. I went last year woth friends during Lunar, and I just had to take my family there this time.
Ariella
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great stay
Alfred
icon-
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Limited breakfast buffet options compared to prior visits. Most staff were inattentive.
maricel
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a pleasant and enjoyable stay at crimson .. I will surely stay there again
Cody
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was a wonderful suprise
Gautam
icon-
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great property. Some gaps in Vegetarian food availability and quality. But amazing property in general.
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It feels more like a boutique resort that seeks to personalise the experience for guests. My other half and I came away with a beautiful embossed stetson hat and embossed sluppers from staying in a beautifully decorated room with a spacious bathroom. Furthermore the food was superb and the wine selection great from the restaurants, recommended by the sommelier. They did run out of our favourite bottle but put this down to us ordering way to many bottles. Full stars for this resort.
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Marion
icon-with Partner
with Partner
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We expected a true 5-star experience but were very disappointed. The staff is kind and smiling, but that’s where the positives end. At check-in, we were asked to pay a significant deposit. At checkout, the items we consumed were not deducted from that deposit — we had to pay everything again on top. One week later, we are still waiting for the refund. Not acceptable for a supposed 5-star hotel. We were asked what time we wanted housekeeping (surprising for a luxury property). We said 3 PM, yet the next morning we were woken up at 10 AM. Walls are paper-thin, so expect noise from neighboring rooms too. Half of the menu items were unavailable — vegetarian options and certain drinks shown on menu simply “not available.” Food choice is limited, with nothing healthy. The terrace area with the nice couches shown online was half closed without explanation. Sun beds have no proper mattresses, uncomfortable for a full day. The beach is very small and clearly artificial — far from what the pictures suggest. On our last day, we were told there was no guaranteed airport transfer due to “no driver available.” After insisting, a solution suddenly appeared. We left five days earlier than planned, and no one from staff bothered to ask us why!! Clearly not a real 5-star property. Manage your expectations.
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Warren
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Peaceful and beautiful place to stay with great water access (pool and beach) and 4 restaurants
Brenda
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Not worth a Michelin. We waited 1 hr for our room. Turns out they forgot about us. All employees laughing and joking with each other & not working. Same with waiters not following through. (Except Enye restaurant.) Lobby was hot and they offered a caffeinated drink we couldn’t accept for religious reasons, and no water was offered during our wait. We booked 2 beds in 1 room, and they provided 1 bed only. We had to request an extra bed 3x in a span of 18 hrs till they finally sent a bed. We slept one night all crammed in one bed because we only had one bed. One night, they called us at 10 PM to check how we liked our room, waking up our two babies. Our room looked and felt old. Toilet seat was yellow and mirrors stained. Bathroom door was hard to close with an improvised lock. The closet doors hardly closed, so the closet light was on all night, illuminating the entire room. Bedding was great though. Kid pool needs maintenance. Water features are broken. Mural around the pool looks sad. A short wall next to the pool divides the kid area from the precarious employee area, with their mess right up your face, and it feels like your kids are exposed to unwanted attention. Staff all have a smile and greet you at all times, but many are unwilling to help. The friendliness for which they got a Michelin can be found anywhere in the PH. Beach size & sand are a joke. Public WCs were dirty. Breakfast was meh and some items spoiled. Etc. Couldn’t get out fast enough. Not worth the price.
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Julianna
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Super beautiful facilities and friendly staff
Lucien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This place was really nice and maintained the staff are very nice/friendly.
Shayne
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hospitality staff were wonderful. Pool side need more chairs and places to lay.
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Bedroom 4 Crimson Resort and Spa Mactan

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