Crown Regency Hotel and Towers

Hotels
6.3
/10
Pleasant
1,117 reviews

What Guests Say About Their Stay

Mariane Zurita
9.7
/ 10
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.
Ariel M. P.
8.5
/ 10
Very nice and clean! Accomodating staff
Dennis
10.0
/ 10
Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Peter
10.0
/ 10
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Joel
10.0
/ 10
Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
In the Area
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Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Located at the heart of Cebu City, Crown Regency Hotel and Towers is a luxurious hotel suitable for any traveller. With indoor and outdoor pools, spa, fitness center, bar and nightclub, and even an indoor mini golf course, this hotel goes above and beyond to provide entertainment for guests.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Regency Hotel and Towers

Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000
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Lobby Crown Regency Hotel and Towers
Exterior 2 Crown Regency Hotel and Towers

Discover More About Crown Regency Hotel and Towers

Crown Regency Hotel and Towers Rates per Night

Planning a trip to Cebu City and wondering about hotel rates? Finding the right hotel at the right price is key to a great vacation. Crown Regency Hotel and Towers offers a range of options to suit different budgets, so you can find the perfect stay. Curious about the hotel prices? Let's dive in!

Crown Regency Hotel and Towers room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Crown Regency Hotel and Towers hotel rates? Check out Traveloka for the latest deals and promotions.

Crown Regency Hotel and Towers Location & Address

Knowing the hotel address and location is crucial for planning your trip. Crown Regency Hotel and Towers is a popular choice for travelers, so let's pinpoint its location. This information will help you navigate Cebu City with ease.

Crown Regency Hotel and Towers is located at Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000. It's situated in the heart of Cebu City, known for its vibrant culture and bustling streets. The hotel is approximately 2 km from the city center, making it a convenient base for exploring the area.

How to go to Crown Regency Hotel and Towers from Airport

Getting from Mactan-Cebu International Airport (CEB) to Crown Regency Hotel and Towers is easy with several transport options. Planning your hotel transfer from the airport to the hotel in advance can save you time and hassle. Here's how you can reach the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes about 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Crown Regency Hotel and Towers for availability and pricing.

Tips: To ensure a smooth transfer, pre-book a ride-hailing service or arrange a taxi at the airport's designated taxi stands. This will help you avoid any potential issues and get you to the hotel quickly.

Crown Regency Hotel and Towers Reviews & Summary

Want to know what other guests think about Crown Regency Hotel and Towers? Hotel reviews offer valuable insights into the overall experience. Reading reviews can help you make an informed decision about your stay.

Guests often rave about the stunning city views from the rooms and the convenient location. The hotel's unique features, such as the Skywalk Extreme and the Tower Zip, are major highlights. One guest shared, "The views were breathtaking, and the staff was incredibly friendly. I had a fantastic stay!"

Crown Regency Hotel and Towers Room Types Available

Choosing the right hotel room type is essential for a comfortable stay. Crown Regency Hotel and Towers offers a variety of room categories to suit different needs and preferences. Let's explore the different hotel room types available.

  • Standard Room: Comfortable and well-equipped, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and amenities, often with better views.
  • Family Room: Designed to accommodate families, with multiple beds and extra space.
  • Suite: Provides a luxurious experience with separate living areas and premium amenities.

Please note that smoking/non-smoking preferences are usually available, and some rooms may have bathtubs or bidets. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Crown Regency Hotel and Towers

Crown Regency Hotel and Towers offers a range of hotel amenities to enhance your stay. From relaxation to recreation, the hotel facilities cater to various needs. Here's a look at what you can enjoy:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout at the hotel's gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Restaurants and Bars: Enjoy a variety of dining and drinking options.
  • Game Room: Have fun with friends and family.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details and pricing.

Hotel Buffet or Restaurant/Cafe in Crown Regency Hotel and Towers

Dining options at Crown Regency Hotel and Towers offer a delightful culinary experience. Whether you're looking for a buffet or a casual cafe, the hotel has something to satisfy your cravings. Here's a glimpse of the dining scene:

  • Grand Convention Center: Offers a buffet with a wide selection of dishes. Price per person: ₱800.
  • Cafe: Serves a variety of snacks, meals, and beverages.
  • Restaurant: Offers a la carte dining with local and international cuisine.

Opening hours and specific menu items may vary. Be sure to check with the hotel for the latest information. Don't miss the signature dishes!

Crown Regency Hotel and Towers Airport pickups and How to Book

For a hassle-free arrival, consider the hotel's airport transfer service. Hotels with airport shuttle services make your journey smoother. Here's what you need to know about airport pickups:

Crown Regency Hotel and Towers may offer airport pick-up services. To book, contact the hotel in advance, preferably at least 24 hours before your arrival. This ensures they can arrange the transfer for you. Confirm the pick-up time and location with the hotel to avoid any confusion.

Nearby MRT Station & Bus Stops

Navigating Cebu City is easy with public transport options nearby. Knowing the location of nearby MRT stations and bus stops can enhance your travel experience. Here's what you need to know:

  • The nearest bus stops are located within a short walking distance from the hotel.
  • Ride-hailing services are readily available.

Public transport cards are not typically used in Cebu City. Payment is usually made directly to the driver.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Crown Regency Hotel and Towers? Cebu City offers a variety of attractions perfect for families and kids. Here are some nearby places to visit:

  • Cebu Taoist Temple: A beautiful temple with stunning views. Distance: 3 km. Entry: Free.
  • Fort San Pedro: A historic fort offering a glimpse into Cebu's past. Distance: 3 km. Entry: ₱30.
  • Magellan's Cross: A historical landmark marking the arrival of Christianity in the Philippines. Distance: 3 km. Entry: Free.
  • Basilica del Santo Niño: A significant church with beautiful architecture. Distance: 3 km. Entry: Free.
  • Museo Sugbo: A museum showcasing Cebu's history and culture. Distance: 2 km. Entry: ₱30.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Crown Regency Hotel and Towers (Cebu City)

Exploring the local food scene is a must when visiting Cebu City. Discovering nearby dining options and local eateries adds to the travel experience. Here are some great places to eat near the hotel:

Cafes/ Restaurants:

  • Abaca Baking Company: Known for its delicious pastries and coffee.
  • Mooon Cafe: Offers a variety of Mexican dishes.
  • Golden Cowrie: Serves authentic Filipino cuisine.

Local Streetfood:

  • Puso (hanging rice): A staple side dish.
  • Ngohiong: A deep-fried vegetable spring roll.
  • Lumpia: Filipino spring rolls.
  • Lechon: Roasted pig, a Cebuano specialty.
  • Balut: A developing duck embryo, a local delicacy.

Shopping places near Crown Regency Hotel and Towers (Cebu City)

If you're in the mood for shopping, Cebu City has plenty of options. Discovering nearby shopping malls and department stores can be a fun activity. Here are some shopping places near the hotel:

  • SM City Cebu: A large shopping mall with a wide variety of stores.
  • Ayala Center Cebu: A popular mall with a mix of local and international brands.
  • Gaisano Country Mall: A shopping mall with a variety of stores and restaurants.

Other Places to Stay Near Crown Regency Hotel and Towers

Looking for alternative accommodations near Crown Regency Hotel and Towers? Finding the best hotel nearby is essential for a comfortable stay. Here are some other hotels in Cebu City:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Mactan, Cebu: Offers luxurious accommodations and beachfront access.
  • Crimson Resort and Spa Mactan: Provides a relaxing experience with beautiful views.
  • Radisson Blu Cebu: A modern hotel with excellent amenities.

For 5-star:

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Four-Star Hotels Nearby:

  • Waterfront Cebu City Hotel & Casino: Offers a range of amenities and a casino.
  • Quest Hotel & Conference Center Cebu: A modern hotel with a convenient location.
  • Bayfront Hotel Cebu: A comfortable hotel with easy access to attractions.

For 4-star:

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Three-Star Hotels Nearby:

  • Days Hotel by Wyndham Cebu City: A budget-friendly option with essential amenities.
  • Hotel Stella: Offers comfortable rooms and a central location.
  • Castle Peak Hotel: A well-regarded hotel with good value.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Crown Regency Hotel and Towers? Checking hotel availability and making room reservations is easy with Traveloka. Planning your trip and securing your accommodation in advance ensures a smooth and enjoyable experience.

Book your stay through Traveloka for the best deals and a hassle-free booking process. Enjoy your trip!

All facilities in Crown Regency Hotel and Towers

Bar, Cafe and Lounge Crown Regency Hotel and Towers
Bar, Cafe and Lounge
Common Space Crown Regency Hotel and Towers
Common Space
Lobby Crown Regency Hotel and Towers
Lobby
Accommodation Services Crown Regency Hotel and Towers
Accommodation Services
Exterior Crown Regency Hotel and Towers
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Nightclub
  • Poolside bar
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Mobile

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Beach towel
  • Casino
  • Fitness center
  • Sauna
  • Hot tub
  • Steam room

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Secure parking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Crown Regency Hotel and Towers

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent advisory by the Philippine Government, we have received the necessary Certificate of Authority to Operate (CAO) from the relevant authorities for Crown Regency Hotel & Towers - Cebu to accept room reservations for Essential Travelers:   - Guests with existing reservations under any Accommodation Establishment within Luzon as of March 17, 2020, and outside Luzon as of May 1, 2020 - Foreign Guests who are transiting through, or are otherwise temporarily staying in, the Philippines for a short period and will leave the country - Long-staying Guests - Distressed Overseas Filipino Workers (OFWs) - Repatriated OFWs in compliance with approved quarantine protocols - Non-OFWs who may be required to undergo mandatory facility-based quarantine - Locally Stranded Individuals (LSIs) - Employees of agencies and instrumentalities of the Government including Government Owned & Controlled Corporations (GOCCs) and Local Government Units (LGUs), especially health and emergency frontline, border control, and other critical service workers - Healthcare workers and other employees from establishments that are allowed to operate during the ECQ/MECQ/GCQ pursuant to the IATF Omnibus Guidelines; provided that their place of work is located within the same Community Quarantine Zone As proof that your guests qualify as an Essential Traveler, the hotel may request the following documents depending on the qualifications presented above: - Roundtrip Travel Ticket - Quarantine Certificate stating completion of 14-day quarantine & negative PCR-test result - Company ID / Proof of Profession - Certificate of Employment/Profession stating the Purpose of Travel - Travel Authority from the Joint Task Force (JTF) CoViD Shield (except APORS: government, medical, and authorized business workers) - Medical Certificate from the Municipal/City Health Officer of LGU where LSI was stranded - Letter of Confirmation from LGU of Destination Be advised that the hotel may decline your guests' reservation when no government-mandated proof can be presented upon check-in.  As we intensify our efforts to keep everyone safe, all our hotel properties go through regular disinfection procedures to control or kill infectious agents and minimize the risk of spreading diseases and viruses.  As part of our safety protocols, we are also asking for your utmost understanding and cooperation on the precautionary measures that we are currently implementing in our hotel: UPON ENTERING THE PROPERTY • A temperature check will be done at the hotel entrance.  • All security guards and frontline staff are required to wear facemasks.  SANITATION& DISINFECTION  • All common areas with heavy customer contact are disinfected regularly.  • Sanitaryalcohol and hand sanitizer dispensers are installed in all entrances, reception areas, and front offices.  • Comfort rooms are sanitized every 30 minutes.  OTHER PREVENTIVE MEASURES  • In-house guests are visited in their rooms twice (2) daily for temperature checking.  • Guests and employees who are experiencing flu-like symptoms, headache and/or sore throat may seek medical attention from the assigned company nurse. We will follow theDepartment of Health (DOH) protocol.  GENERAL REMINDERS  • Hotel guests and employees in public areas shall strictly observe social distancing.  • Per Executive Order issued by the LGU, curfew in some cities shall start from 8PM to 5AM.  • For sanitary purposes, meals (breakfast, lunch, and dinner) will be served through room service, and we'll be using disposable items when serving. Room service is until 8PM only. Please take note of the schedule of the serving of meals:    BREAKFAST - Serving Time 07:00 AM Dish-out Time 08:00 AM LUNCH - Serving Time 12:00 NN Dish-out Time 01:00 PM DINNER - Serving Time 06:00 PM Dish-out Time 07:00 PM • All guests should put their soiled linens outside their rooms to be picked up by our housekeepers. New linens will then be replaced and will also be left outside the rooms.  • Change of linen is only upon guest request and any other requests will only be until 8PM.  • All our housekeepers will be wearing Personal Protective Equipment (PPE) in accordance to the directives of the government.  Besides these, we are also compliant with all directives coming from the Department of Health (DOH), Department of Tourism (DOT), and other concerned government agencies. Once again, your safety has always been our top priority. Together, let us work tirelessly for a safe and healthy environment for everyone. The Management.
1. Swimming Pool Indoor & Outdoor are temporarily closed until further notice ( under maintenance ) 2. Library is not available 3. Karaoke is not available 4. Game Room is not available 5. Mini Bar is not available 6. On demand movies is not available 7. Trouser Press is not available 8. Sky experience is not available

Additional Policy

Temporary closure of the following UNTIL FURTHER NOTICE: SKY Experience Adventure, Billiards & Kiddie Playroom in 18th Floor, Firing Range, Mini Golf, Fabulous 50’s Café.
The following outlets are featuring limited operating hours, please message the property directly for more information: Tower Salon (open on Fridays-Sundays only)
PARDON OUR DUST, as of December 2023: Some of our guest rooms and suites located on the upper floors are currently undergoing extensive room renovations. Our building façade is also undergoing renovations. Please bear with us. We thank you for your kind understanding.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Hotel and Towers
389
Number of floors in Crown Regency Hotel and Towers
38
Another facilities in Crown Regency Hotel and Towers
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Crown Regency Hotel and Towers

What are available facilities at Crown Regency Hotel and Towers ?
There are top facilites at Crown Regency Hotel and Towers such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Hotel and Towers ?
The standard check-in time at Crown Regency Hotel and Towers is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crown Regency Hotel and Towers provide breakfast?
Yes, Crown Regency Hotel and Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Hotel and Towers ?
Crown Regency Hotel and Towers is a 4.0-star hotel.
How many floors does Crown Regency Hotel and Towers have?
Crown Regency Hotel and Towers has 38 floors.
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More Reviews from Other Guests in Crown Regency Hotel and Towers

6.2
Pleasant
From 970 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

8.2

Service and Facilites

6.6

Sort by
Most Relevant
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Traveler Reviews Crown Regency Hotel and Towers

Number of reviews per page
20
40
Top reviews
Dwayne
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila! The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew. They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.) I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance. The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay. There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front. Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
Read More
Mary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
Angela Asuncion
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

none
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Analisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Dennis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Read More
A
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
Read More
Faith
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Angeles
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Suseth
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
PATRICK
icon-Leisure
Leisure
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Read More
Sulaiman
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

-
Chris M
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Jizzel Fatty Ypil
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Needs to repair the entire hotel
Ronald
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good service
Peter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Kenneth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The food at breakfast was terrible!!
Elliot
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

A clean property close to shopping and entertainment.
Number of reviews per page
20
40

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Exterior 4 Crown Regency Hotel and Towers

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 970 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

8.2

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crown Regency Hotel and Towers

Number of reviews per page
20
40
Top reviews
Dwayne
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila! The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew. They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.) I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance. The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay. There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front. Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
Read More
Mary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
Angela Asuncion
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

none
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
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Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Analisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Dennis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
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A
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
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Faith
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Angeles
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Suseth
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
PATRICK
icon-Leisure
Leisure
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
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Sulaiman
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

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Chris M
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Jizzel Fatty Ypil
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Needs to repair the entire hotel
Ronald
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good service
Peter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Kenneth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The food at breakfast was terrible!!
Elliot
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

A clean property close to shopping and entertainment.
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