1. Hotel
  2. Philippines(4,366 hotel)
  3. Cebu(505 hotel)
  4. Cebu City(322 hotel)
  5. Guadalupe(15 hotel)
  6. Crown Regency Residences - Cebu

Crown Regency Residences - Cebu

Hotel
V. Rama Avenue, Guadalupe , Guadalupe, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Exterior / Building
Nearby View and Attractions
Exterior / Building
Lobby
See all photos
Based on 73 traveler reviews
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Cebu Doctor's University Hospital
(0.87 km)
Fuente Osmena Circle
(1.33 km)
Robinsons Fuente
(1.41 km)
Taoist Temple Cebu
(1.76 km)
Review by Traveloka users
Review

Based on 5 reviews

4.5
- Business travel
My 2 nights 3 days stay in this hotel is truly bad for a seasoned traveler like me. At first, I resolved to just endure my stay and blame myself for my wrong choice. However, the turn of events during my stay prompted me to make this complaint as follows: 1) towels are colored off white or brownish instead of original white. I took a picture to show it is no longer fit for use. 2) a/c is noisy and not functioning well. It is broken without cover and filtering system. Worst, it took an hour and a half before I felt the cold air coming from the a/c, obviously needing Freon refilling. 3) walls and ceiling with patches and paint with bubbles falling apart 4) TV set is still box type with irritating audio quality 5) upon entering the room, I requested for air freshener and room slippers but despite repeated requests through follow ups calling housekeeping, no slippers and air freshener was brought to my room. When I complained on second day at front office, only then they gave me the slippers but air fresheners was never delivered not they sprayed my room when they cleaned it on day 2. 6) on my last day, I asked for my polo shirt to be taken for pressing (ironing) but the male staff on the phone from housekeeping told me they don't have laundry services and this is provided by an outside contractor. Then I requested for an iron and I will do the pressing myself but he said they don't have any iron. I refuse to believe him as iron is a standard feature in many hotel rooms or at least lend me the service or house iron and again I was turn down without giving me the reason. When I complain to him how come they cannot even handle this simple request and I'm going to complain, I asked for his name but he said he is busy and there is a call on the other line then I warned him not to put me on hold and again I insisted to get his name, he is Mark, I said complete name please, he replied Mark Anthony, again I insisted to give me his complete full name and after a while, he finally said Mark Anthony Hernandez. I asked for his position or title or designation and he said he is the General Manager. Note: When I check out, I learned the GM's name is not what he gave me. 7) the beddings especially the bed cover is dirty and unhygienic with bedbugs. I took pictures of my legs showing the bites causing skin irritation and severe discomfort.
8.5
- Family vacation
Great place to stay....
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Shower
    • TV
  • Food and Drinks
    • Bar
    • Breakfast
    • Breakfast with surcharge
    • Cafe
  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
  • Things to Do
    • Garden
    • Outdoor pool
    • Spa
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • Banquet
    • Non-smoking room
    • Swimming pool
  • Shuttle Service
    • Airport transfer with surcharge

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Crown Regency Residences - Cebu is located in area / city Guadalupe.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 10.4 km away.

    There are plenty of tourist attractions nearby, such as Cebu Doctor's University Hospital within 0.87 km, and Fuente Osmena Circle within 1.33 km.

    About Crown Regency Residences - Cebu

    Have fun with various entertaining facilities for you and the whole family at Crown Regency Residences - Cebu, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Crown Regency Residences - Cebu is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Crown Regency Residences - Cebu.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Crown Regency Residences - Cebu exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    With all facilities offered, Crown Regency Residences - Cebu is the right place to stay.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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