1. Hotel
  2. Philippines(4,352 hotel)
  3. Metro Manila(705 hotel)
  4. Manila(148 hotel)
  5. Santa Cruz(14 hotel)
  6. Fersal Hotel Manila

Fersal Hotel Manila

1455 A. Mendoza Street corner Alvarez Street, Sta. Cruz, Santa Cruz, Manila, Metro Manila, Philippines, 1003
Common Space
Bar, Cafe and Lounge
See all photos
According to 21 guests
Based on 41 traveler reviews
24-Hour Front Desk

Nearby attractions
Bambang LRT Station
(0.38 km)
University of Santo Tomas
(0.39 km)
Tayuman LRT Station
(0.69 km)
Doroteo Jose LRT Station
(0.81 km)
Review by Traveloka users

Based on 10 reviews

Very Good
Show reviews that mention...
- Business travel
More food on the pantry next time
- Business travel
I saw a mice in my room, complained about it and they moved me to another room. I requested that my breakfast would be served at 5:45 because I had an exam and was supposed to be at the exam venue before 7, I waited until 6:20 and my breakfast still wasn't served. I just checked out immediately. I stayed at this hotel before and had a better experience before.
- Family vacation
Nice place to stay because its near UST
- Family vacation
Thank you! Have a great experience in the hotel. The staff are nice too
Based on
41 reviews
Review from
Solo travel7
Friends getaway9
Rating Result
Very Bad
Very Good
Doesn't deserve 3 star status
Overall poor experience. They are very inflexible with customer requests, like we asked to serve breakfast a little earlier because we have to leave early in the morning. They committed a time but their service was slow that it still wasn't served as requested. Such a waste that we couldn't even finish the food because we were short on time. Room is too small and even the sheets and pillowcases were stained! Honestly don't think this is deserving of a three-star hotel status and I'm never staying here again and with their other branches.
Family - Oct 31, 2017
Ezzen A
good stay
this hotel has a free breakfast, friendly employees, clean rooms, small bathrooms but its okay because it is clean. i love the huge mirror and the lights inside the room because its bright! i will definitely go back here!
Family - Jul 30, 2017
Alexander M
So strange place
Totally only few words: this real place is doesn't match pictures on the page of booking or own website. Room is to small, equipment inside is old and air conditioner is noisy, Bt u can't turn it off, bcs it's to hot.
Solo travel - Jun 17, 2017
Francesco B
Never again
Horrible hotel. Rooms are unconfortable small. The bath rooms are absolutly no-gonand small as hell. The shower are horrible. They are smaller then 30cm. Yes 30cm. Every shower i took water got all over the bath room which is (as i sad) tiny and everthing got wet. The air conditioning are that old and crowdy that it's impossible to support their noise while in the room. Not even my grand parents had those old style aur conditioning. The service is damn low. People in there are personally really friendly. But the service offered by the hotel is low. We arrived late at night and there was no complimentary water available in the room even if the receptionist itself told uf that it's not raccomanded to drink tap water so we could pass a thirsty night without water. Breakfast is that disappointing. Only one kind of watery artificial coffee. Only one kind of sugary artificial fruit juice. Every day i had to ask for dishes after reciving my plate. And had to ask for sugar. And to ask for spoon. And to ask for everything should be ready when a customer (an international customer as suppost in a hotel) is having breakfast. My room has not been cleaned up even if i left the room at 11:00 in the morning and housekeeping service is support to be available untill 17:00. Horrible. Never again. We all gave feedback to our employer so that we won't consider this hotel anymore.
- Apr 10, 2017
Leni-Nonoy L
decent, affordable place to stay in the city...
the service was average, just like any other hotel, staff were courteous and accommodating. we took a deluxe room with a matrimonial bed, since i was traveling with my husband for our daughter's oath taking at the UST. we liked the room since the aircon was really cool, it had cabinets with hangers for our clothes, a dresser, complimentary slippers and the wifi connection was good even inside our room. One thing i didn't like was the bathroom since it was quite small especially to bigger persons. The location was good since it was accessible to SM Sn Lazaro, going to Divisoria you will only ride with a motorcyle and also going to Quiapo, you will only take a jeepney which is just outside the hotel. I liked this hotel since their room rates are quite budget friendly. we'll recommend this to others especially like us who are just here in the city temporarily and with a specific purpose.
Couples - Mar 4, 2017
See other reviews

Hotel facility


Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • Business Facilities
    • Business center
    • Meeting facilities
    • Conference room
    • Projector
    • Photocopier
    • Business facilities
  • In-room Facilities
    • Refrigerator
    • TV
    • Shower
    • Minibar
    • Cable TV
  • Hotel Services
    • Laundry service
    • Limited hours room service
    • Newspaper in lobby
    • 24-hour security
    • 24-hour Receptionist
  • General
    • Smoking area
    • AC
    • Banquet
  • Food and Drinks
    • Breakfast
    • Restaurant with AC
  • Transportation
    • Limited parking
    • Secure parking
  • Accessibilty
    • Wheelchair accessible
  • Shuttle Service
    • Airport transfer with surcharge

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Fersal Hotel Manila is a good choice when you are visiting Santa Cruz.

      The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 4, which is only 9.76 km away.

      The hotel is located only 4.67 km away from Asistio Avenue Railway Station.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Fersal Hotel Manila

      From business event to corporate gathering, Fersal Hotel Manila provides complete services and facilities that you and your colleagues need.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Fersal Hotel Manila.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Fersal Hotel Manila exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Fersal Hotel Manila is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Fersal Hotel Manila is the right place to stay.

      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.