1. Hotel
  2. Philippines(4,352 hotel)
  3. Cebu(502 hotel)
  4. Cebu City(319 hotel)
  5. Kamputhaw(42 hotel)
  6. Golden Prince Hotel & Suites

Golden Prince Hotel & Suites

Hotel
Acacia St., Cor. Archbishop Reyes Avenue, Kamputhaw, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Lobby
Restaurant
Common Space
Functional Hall
See all photos
Impressive
9.0/10
According to 15 guests
Great hotel. Great staff and good location
Robert S.
See all reviews
Based on 155 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Ayala Center
(0.42 km)
Cebu International Convention Center
(0.72 km)
Carmelite Monastery
(1.11 km)
Cebu Doctor's University Hospital
(1.12 km)
Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.04
Comfort
9.21
Meal
8.71
Location
8.88
Service
8.54

10 Traveloka customers have stayed in this hotel and given reviews:

9.4
The place is great and we enjoyed our stay.
10.0
Everything was perfect! And what I loved the most are the very comfy bed and pillows. I think this is the only hotel I will book here again.
10.0
Excellent place to stay , comfortable modern decor delicious food & very helpful courteous staff . The only comment I have please replace old hand towel , they are clean but old .especially for a new hotel . Towels should be new & not appears to be old or darker in shade .
9.4
nice hotel. enjoy stayed. great
10.0
Looking forward to staying here again
9.4
very good and the service are good
9.7
It was indeed a very great experience!
8.2
Waited an hour for our room. They wanted to downgrade our reservation since the room we originally booked is out of order.
8.5
Great hotel. Great staff and good location
8.5
Food was okay.. city centre and clean
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Based on
155 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business34
Couples42
Solo travel23
Family35
Friends getaway16
Rating Result
Very Bad
12
Bad
10
Average
35
Very Good
66
Extraordinary
32
trainer_2015
Poor Customer Service
I visited this hotel because I was looking for a venue for my upcoming event. It was a bog event, which will gather almost 200 participants. The treatment of the sales personnel really irked me. She was arrogant and feels as if they have the best hotel in the city. She would give statements questioning my organization's capacity to pay. She was really rude and arrogant. Nonetheless, they have great food food, while waiting for the sales personnel. My assistant and I decide to take a snack in the Cafe. The cakes taste great. It was worth the time and it was a great way to spend time while waiting for the sales.
Business - Oct 23, 2017
Johannady
Leaked Personal Information
LEAKED OUR PRIVATE INFORMATION We strongly advice not to book here as they can put your safety into jeopardy Summary: - leaked our name and room# - we had to ask for police's help until they took this seriously - Unprofessional staff & manager - Lack of accountability On 6AM we received a call from a strange woman who pretended to be Japanese but only spoke 2 Japanese words with a strong Filipino accent and also spoke Tagalog and English. She knew my name, room# & Hotel despite these being information only the hotel would know and are required to keep private. I hadn't disclosed these information to anyone, not even my family. My partner & I were frightened by this & reported it to the frontdesk immediately. The frontdesk did not to take it seriously & simply offered to reject all the calls to our room. It wasn't until we further explained our concerns to another staff, that she promised us to retrieve the phone# by 8:00am. We asked if we could speak to the manager but on the phone call she said she's only available on 2PM. Her appointments were in higher priority than our safety. We immediately went to the police station & had to wait there until they were able to accompany us back to the hotel around 9:30am. We asked for the phone# which was promised to us but they hadn't done anything about it. If we hadn't taken it to the police, they would not have taken our issue seriously. The police officer spoke to their executive security officer who seemed to not have a high educational attainment. About 1 hour later, we finally got the Phone#. Strangely it is from Manila. We asked the frontdesk to cancel our advance bookings for the last 2 nights and we are just willing to stay for 1 more night in a different room. They told us they cannot guarantee the cancellation but they will do their best to communicate with Agoda to cancel our booking. About 1 hour later, on 11:34, the manager had a meeting with us. She was unaware about our request to cancel our booking, which they had made no progress on at all. The manager was only concerned about the hotel's reputation. She told us we should do an entrapment of the "syndicate" as adviced by the police. She said we will be personally handing cash to the syndicate & the police will come and capture the syndicate. We emphasized to her that we are very busy and our priority was canceling the bookings and receiving the refund. When we told her this, she told us that we have to call Agoda by ourselves. She then continued attempting to convince us about the entrapment and how this will ensure the safety of their future customers. We were given time to think about our decision as we were overwhelmed. When we met her again, the first thing she asked us was if we are interested on entrapping the syndicate. We asked her if they have done anything about our cancellation and she said "no" because she only has one phone# from Agoda(which she didn't call), despite Agoda's phone#s being readily available online. From speaking English she also suddenly switched to Bisaya and looked at my partner in a very aggressive manner and asked her if she understands, despite the fact that my partner who is an English teacher who also speaks Japanese, Hokkien and Mandarin in addition to Bisaya, English and Tagalog has spoken to her in English and has been mostly quiet in the 2nd meeting as she was quite anxious. This treatment further tormented her. We decided not to stay there anymore, not even for 1 more night; not even if the refund is not guaranteed and as they told us is "difficult". We had to call Agoda ourselves and luckily they understood this special case. We strongly advice Agoda not to work with this hotel as they can put the safety of customers in jeopardy & tarnish Agoda's reputation. + slow internet + water from the Royal Suite's bathroom leaks into the room + The hotel staff slammed the phone on us most of the time we asked for room service, which occasionally never arrived. + Sometimes no one even picks up the phone. (I'm posting this in behalf of my husband)
Couples - Oct 7, 2017
Irene F
golden prince, golden peeve
stayed here for 5D/4N for a work-related event. this hotel really delivers - prompt service, attentive and gracious staff, very good buffet selection, clean rooms, crisp & fab conditioned linens, free wifi, among others. what made me decide to not give them 2 additional stars in my review? toilet has no bidet and an ongoing construction across the street makes unnecessary noises that can really annoy the guests, even in the middle of the night. although the wifi is free, i would not mind paying if i could get faster and more efficient internet connection.
Business - Sep 6, 2017
MarioRez
Minimal spot of bleeding on sheets cost me 60 dollars after discount otherwise 100 dollars
I was staying in Golden Prince Hotel in Cebu. It was minimal with blood only on the sheets, and the hotel initially asked me to pay 100 dollars for the sheets as compensation for the property damage. The hotel knows that they do not have any authority to ask me this money and for this reason they asked me only pay cash and not with my MasterCard. The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put hand coves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60-dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID. The officer answered with that I should follow them to the police station to get their names.
Solo travel - Sep 1, 2017
Ed S
Facilities and location are acceptable
Room is comfortable, with bidet. Better if cable is cignal cable for quality picture and hd sounds. Food breakfast is average. Should be better if with very close convenience stores, foods and the like. Wifi speee needs improvement.
Business - Aug 30, 2017
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Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Porter
    • Limited hours room service
    • Newspaper in lobby
    • Money changer
    • Doorman
    • Mobile
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Food and Drinks
    • Bar
    • Snack bar
    • Restaurant with AC
    • Cafe
    • Buffet breakfast
    • Buffet lunch
    • Buffet dinner
  • General
    • Family room
    • AC
    • Non-smoking room
    • Terrace
    • Ballroom
    • Banquet
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Grocery
    • Supermarket
    • Beauty salon
  • Things to Do
    • Fitness center
    • Spa
    • Sauna
    • Karaoke
  • Business Facilities
    • Business center
    • Meeting facilities
    • Conference room
    • Photocopier
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Golden Prince Hotel & Suites is a good choice when you are visiting Kamputhaw.

      The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 8.57 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Golden Prince Hotel & Suites

      Whether you are planning an event or other special occasions, Golden Prince Hotel & Suites is a great choice for you with a large and well-equipped function room to suit your requirements.

      From business event to corporate gathering, Golden Prince Hotel & Suites provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Golden Prince Hotel & Suites, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Golden Prince Hotel & Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      If you plan to have a long-term stay, staying at Golden Prince Hotel & Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Golden Prince Hotel & Suites exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Golden Prince Hotel & Suites is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Golden Prince Hotel & Suites.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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