Herald Suites Polaris

Hotels
8.9
/10
Exceptional
392 reviews

What Guests Say About Their Stay

Amanda

10.0
/ 10
We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!

joseph

10.0
/ 10
Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.

Ma. Jessica

10.0
/ 10
It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
In the Area
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45 Polaris St, Bel-Air, Bel-Air, Makati, Metro Manila, Philippines, 1209

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Herald Suites Polaris is a hotel is located at Bel-Air. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Herald Suites Polaris

45 Polaris St, Bel-Air, Bel-Air, Makati, Metro Manila, Philippines, 1209
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Herald Suites Polaris — 3-Star Hotels in Makati

Makati City, a premier destination in Metro Manila, offers Filipino travelers a dynamic blend of urban sophistication and accessible comfort. For those seeking a well-situated base for business or leisure, Herald Suites Polaris presents itself as a compelling choice. This 3-star hotel, with its 50 rooms, has earned the trust of many, reflected in its 326 guest reviews. It provides a comfortable mid-range stay, offering great value for money right in the heart of the action.

Choosing Herald Suites Polaris means you are positioning yourself at the center of convenience. The hotel's strategic location ensures that whether your purpose is to explore the city's commercial hubs or its entertainment districts, you are never too far from where you need to be. With a solid reputation built on numerous stays, this establishment is ready to welcome you for your next visit to the Philippines' financial capital.

Who Is Herald Suites Polaris Perfect For?

Herald Suites Polaris is an excellent option for the practical Filipino traveler who values both location and comfort without an exorbitant price tag. Its 3-star rating signifies a comfortable mid-range stay, making it ideal for solo adventurers, couples on a city break, or business professionals who need a reliable and well-equipped place to rest after a day's work. The hotel's straightforward yet functional amenities cater to guests who prioritize ease and accessibility.

For those who plan to spend most of their time exploring Makati's renowned shopping centers, dining establishments, and business districts, Herald Suites Polaris offers a strategic advantage. Its proximity to key areas means less travel time and more time enjoying what the city has to offer. The availability of essential facilities like air conditioning and WiFi ensures that your downtime at the hotel is as comfortable and productive as your excursions outside.

Furthermore, this hotel is well-suited for travelers who appreciate a consistent level of service and a clean, well-maintained environment. The 50 rooms provide a sense of intimacy, while the 326 guest reviews suggest a community of satisfied visitors who have found Herald Suites Polaris to be a dependable choice. It’s a place where you can expect good value for money, making it a smart selection for budget-conscious travelers looking for a quality stay.

Location and How to Get to Herald Suites Polaris

Address and Getting There

You will find Herald Suites Polaris located at 45 Polaris Street, Bel-Air, Makati, Metro Manila, Philippines, 1209. This address places you squarely in the central shopping area of Bel-Air, a district known for its accessibility and proximity to major commercial and lifestyle hubs. The neighborhood offers a dynamic urban environment, providing a convenient base for exploring the many facets of Makati.

Navigating to Herald Suites Polaris is straightforward, especially if you are arriving from other parts of Metro Manila. For those utilizing public transportation, the Guadalupe MRT Station is approximately 1.79 kilometers away. While a bit of a walk or a short ride, it connects you to the wider railway system across the metropolis. This makes it easier to plan your journeys and potentially book your flight into Manila's airports.

If you are coming from the airport or another city, consider booking your flight to Ninoy Aquino International Airport (NAIA), which is about a 30-45 minute drive away depending on traffic. From there, a taxi or ride-sharing service can bring you directly to the hotel. For those who prefer to plan their travel in advance, looking up flight options is a good first step.

What's Around Herald Suites Polaris — Nearby Attractions and Places

Plan your itinerary and book attraction tickets through Traveloka before your trip.

Just 1.32 kilometers from Herald Suites Polaris, Glorietta Mall stands as a premier shopping and lifestyle destination. This expansive complex offers a wide array of retail stores, from local brands to international designers, alongside numerous dining options catering to every palate. It’s a perfect spot for an afternoon of shopping, catching a movie, or enjoying a meal with friends and family.

For your daily necessities or a quick snack, a 7-Eleven convenience store is conveniently located only 200 meters away. This proximity ensures you can easily grab a coffee, a cold drink, or any essentials you might need at any hour. It’s a small but significant convenience that adds to the ease of your stay, especially for those late-night cravings or early morning needs.

A short 336-meter walk will take you to P. Burgos Street, an area known for its lively atmosphere and diverse culinary scene. Here, you can discover a variety of restaurants, bars, and cafes, offering everything from local Filipino dishes to international cuisine. It’s a great place to experience Makati’s nightlife or find a casual spot for dinner.

For medical needs, St. Luke's Medical Center Global City is situated 2.17 kilometers away. This reputable medical institution provides comprehensive healthcare services, offering peace of mind for travelers who may require medical attention during their stay. Its accessibility ensures prompt care if needed. Exploring these nearby places is easy, and you can even book attraction tickets through Traveloka to enhance your visit.

Facilities and Amenities at Herald Suites Polaris — What to Expect

Highlights You'll Love

Stay comfortable in any weather with the reliable air conditioning provided in all rooms. This essential amenity ensures a cool and pleasant environment, allowing you to relax and recharge after a day out in the city. Whether you're visiting during the warmer months or simply prefer a consistently cool room, the AC is there to enhance your comfort.

For your convenience, the hotel offers complimentary WiFi access throughout the property. This means you can easily stay connected with loved ones, catch up on work emails, or stream your favorite shows without worrying about data charges. The reliable internet connection is a key feature for both leisure and business travelers.

The 24-hour front desk is staffed by friendly and helpful personnel ready to assist you at any time of the day or night. Whether you have a question about the hotel, need recommendations for local dining, or require assistance with your stay, the team is always available to ensure your needs are met promptly and efficiently.

Parking is available for guests who are traveling by car, providing a secure place to leave your vehicle. This eliminates the stress of finding street parking or worrying about your car's safety. For those arriving by car, this facility offers significant peace of mind and convenience.

An elevator is available to help you reach your room easily, especially if you have luggage or prefer not to use the stairs. This amenity ensures accessibility for all guests, making it simple to move between floors and access different parts of the hotel without any physical strain.

Room Comforts and Additional Services

Throughout the hotel, you'll find convenient coffee and tea making facilities available in the lobby. This allows you to enjoy a warm beverage at your leisure, whether you're starting your day or taking a break. It’s a small touch that adds to the overall comfort and convenience of your stay.

The hotel features a coffee shop, providing a relaxed setting to enjoy a cup of coffee, a light snack, or a refreshing beverage. It’s a great spot to meet up with friends, read a book, or simply unwind in a pleasant atmosphere without having to leave the premises.

For your dining needs, Herald Suites Polaris boasts a dedicated breakfast restaurant, a lunch restaurant, and a dinner restaurant. This means you have convenient options for meals throughout the day, from a hearty start to your morning to satisfying lunches and dinners. You can easily book your hotel stay through Traveloka, ensuring a seamless process.

Breakfast at Herald Suites Polaris

Start your day right with the breakfast service offered at Herald Suites Polaris. The hotel provides rooms that include breakfast, ensuring you have a convenient and delicious meal to fuel your explorations of Makati. This service is designed to make your mornings hassle-free, allowing you to focus on enjoying your day.

The breakfast experience is crafted to offer a satisfying start, with a selection of dishes to suit various tastes. Whether you prefer a light bite or a more substantial meal, the breakfast restaurant aims to provide a pleasant dining atmosphere. It’s an excellent way to prepare for a day of business meetings or sightseeing.

Check-in and Check-out Information

Upon arrival at Herald Suites Polaris, you can proceed with check-in starting from 14:00. This allows ample time for the hotel staff to prepare your room to the highest standards after the previous guest's departure. When you arrive, have your booking confirmation and a valid ID ready for a smooth and efficient check-in process.

If you happen to arrive earlier than the designated check-in time, the hotel staff will do their best to accommodate you. You can inquire at the 24-hour front desk if an early check-in is possible, or they can securely store your luggage while you explore the nearby areas. This ensures you can begin your Makati adventure without delay.

For your departure, check-out is scheduled before 12:00. This allows the housekeeping team sufficient time to prepare the rooms for incoming guests. If you have a late flight or need a bit more time, it’s always a good idea to speak with the front desk in advance to see if a late check-out can be arranged, possibly for a small fee.

Your Travel Guide to Makati as a Filipino Traveler

How to Get to Makati from Manila and Major Philippine Cities

For the most convenient booking, book flight tickets through Traveloka and compare fares across major airlines.

For travelers coming from other parts of the Philippines, flying into Ninoy Aquino International Airport (NAIA) in Manila is the most common method. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia offer frequent flights to Manila from various provincial capitals. Fares can range from PHP 2,000 to PHP 8,000 or more, depending on the origin city, airline, and booking time. From NAIA, you can take a taxi, a ride-sharing service, or the airport bus to reach Makati, a journey that typically takes 30-60 minutes depending on traffic. Consider booking your flight in advance for better rates.

If you are traveling from nearby provinces in Luzon, bus travel is a more economical option. Major bus terminals in Metro Manila, such as those in Cubao and Pasay, serve routes to Makati. Buses from Northern Luzon might arrive at terminals like PITX (Parañaque Integrated Terminal Exchange), from where you can take a connecting bus or jeepney to Makati. Bus fares generally range from PHP 500 to PHP 1,500, with travel times varying significantly based on distance and traffic conditions.

For those driving from other parts of Luzon, expressways like the South Luzon Expressway (SLEX) and the North Luzon Expressway (NLEX) provide access to Metro Manila. You will need to navigate through the city's road network to reach Makati. Toll fees can add up, so it's advisable to factor these costs into your travel budget. Using navigation apps can help you find the most efficient routes.

Best Time to Visit Makati

The ideal time to visit Makati for most Filipino travelers is during the cooler, dry season, which typically runs from November to April. During these months, the weather is generally pleasant with lower humidity and less rainfall, making it more comfortable for exploring the city on foot or enjoying outdoor activities. Temperatures usually range from 24°C to 32°C.

The period from December to February is particularly popular due to the festive holiday atmosphere and cooler temperatures. However, this is also peak tourist season, meaning higher hotel rates and more crowds at popular attractions. For a balance of good weather and fewer crowds, consider visiting in November or late April. The rainy season, from May to October, can bring heavy downpours, which might disrupt travel plans.

Food and Dining Near Makati — What Filipino Travelers Must Try

No trip to the Philippines is complete without indulging in Adobo, the unofficial national dish. This savory and tangy stew, typically made with chicken or pork braised in soy sauce, vinegar, garlic, and peppercorns, is a staple in Filipino households. You can find excellent versions in many restaurants around Makati, often served with steamed rice.

Another must-try is Sinigang, a sour and savory soup that offers a comforting and refreshing taste. Made with a tamarind broth and various meats like pork, beef, or fish, along with an assortment of vegetables, it’s a dish that perfectly balances flavors. Many local eateries and even some upscale restaurants in Makati offer their unique take on this beloved soup.

For those who enjoy grilled delicacies, Lechon Kawali, crispy deep-fried pork belly, is a treat. The exterior is wonderfully crunchy, while the inside remains tender and juicy. It’s often served with a side of soy-vinegar dipping sauce. You can find this popular dish in many Filipino restaurants, offering a delightful culinary experience.

Don't leave Makati without trying Halo-Halo, the ultimate Filipino dessert. This colorful concoction is a delightful mix of shaved ice, milk, sweet beans, fruits, jellies, leche flan, and ube ice cream. It’s a perfect way to cool down and satisfy your sweet tooth after a day of exploring the city.

Local Culture, Safety Tips, and Essential Apps for Makati

Filipinos are known for their hospitality and respect for elders. When interacting with locals, a polite greeting and a smile go a long way. It's customary to use "po" and "opo" when speaking to elders or those in authority as a sign of respect. Understanding these basic courtesies will enhance your interactions.

Makati is generally a safe city, especially in well-trafficked areas like Bel-Air. However, like any urban center, it's wise to be aware of your surroundings. Keep your valuables secure, avoid displaying expensive items openly, and be cautious of petty theft, especially in crowded places. For emergencies, the local police hotline is 117.

When it comes to essential apps, ride-sharing apps like Grab are indispensable for getting around the city conveniently and affordably. You can also use navigation apps like Google Maps to find your way around. For communication, ensure you have a local SIM card or an international roaming plan. Consider downloading a translation app if you plan to interact extensively in local dialects.

For dining and entertainment recommendations, apps like Zomato or TripAdvisor can be helpful. They provide reviews and ratings for restaurants and attractions, helping you make informed choices. Having these tools readily available will make your stay in Makati smoother and more enjoyable.

Frequently Asked Questions About Herald Suites Polaris

What are the check-in and check-out times at Herald Suites Polaris?

At Herald Suites Polaris, the standard check-in time begins from 14:00 onwards. This allows the hotel staff ample time to ensure your room is perfectly prepared, clean, and ready for your arrival. If you anticipate arriving earlier than 14:00, it is advisable to contact the hotel in advance to inquire about the possibility of an early check-in.

While early check-in is subject to room availability on the day of your arrival, the hotel typically offers luggage storage services. This means you can leave your bags with the concierge and start exploring Makati without the burden of carrying your luggage. The 24-hour front desk is always available to assist with these arrangements.

For your departure, the check-out time is before 12:00. This allows the housekeeping team to efficiently prepare the rooms for the next guests. If you require a later check-out, please speak with the front desk team as soon as possible. Late check-out requests are granted based on availability and may incur an additional charge.

Does Herald Suites Polaris provide breakfast?

Yes, Herald Suites Polaris offers breakfast for its guests. The hotel has specific rooms that provide breakfast, ensuring a convenient start to your day. This means you can enjoy a meal on-site without needing to venture out early in the morning, especially if you have a busy schedule ahead.

The breakfast service is designed to cater to various preferences, offering a selection of dishes to energize you for your activities in Makati. Whether you are in town for business or leisure, having breakfast readily available at the hotel adds significant value and convenience to your stay. It’s a great way to fuel up before exploring the city.

How do I book Herald Suites Polaris on Traveloka?

Booking Herald Suites Polaris on Traveloka is a straightforward process designed for your convenience. First, navigate to the Traveloka website or open the mobile app. In the search bar, enter "Herald Suites Polaris" or "Makati" and your desired travel dates.

Once you see the search results, select Herald Suites Polaris from the list. You will then be presented with available room types and their corresponding prices. Choose the room that best suits your needs and budget, and then click on the "Book Now" or "Select" button. Follow the on-screen prompts to enter your personal details and select your preferred payment method. After confirming your booking, you will receive a confirmation email from Traveloka. You can then book hotel stays easily.

What are the best attractions near Herald Suites Polaris?

Herald Suites Polaris is ideally situated for exploring some of Makati's most popular spots. Glorietta Mall, just 1.32 kilometers away, is a major shopping and entertainment complex offering a wide range of retail outlets, dining options, and cinemas. It’s perfect for a day of shopping or catching the latest movies.

For a taste of local life and diverse dining, P. Burgos Street is only 336 meters away. This area is known for its lively atmosphere and numerous restaurants and bars, providing a great opportunity to experience Makati's culinary scene. Nearby, you'll also find a 7-Eleven convenience store, just 200 meters away, for any immediate needs.

While not strictly an attraction, the proximity to Guadalupe MRT Station (1.79 km) is a significant advantage for exploring further afield in Metro Manila. For those seeking medical facilities, St. Luke's Medical Center Global City is 2.17 kilometers away, offering peace of mind. To make the most of your visit, consider using Traveloka to book attraction tickets for nearby experiences.

Is Herald Suites Polaris good value for Filipino travelers?

Absolutely. Herald Suites Polaris offers great value for money, especially for Filipino travelers seeking a comfortable mid-range stay in a prime Makati location. Its 3-star rating indicates a good balance between quality amenities and affordability. The hotel provides essential facilities like air conditioning, WiFi, and 24-hour front desk service, which are crucial for a pleasant stay.

With 50 rooms, it offers a more intimate setting compared to larger hotels, and the 326 guest reviews serve as a strong indicator of guest satisfaction. The strategic location in the central shopping area, coupled with its accessibility to transport links and nearby points of interest like Glorietta Mall, means you save on travel time and costs. This makes Herald Suites Polaris a smart choice for those who want to experience Makati without overspending.

Why Book on Traveloka?

Whether you need a cheap hotel or an upscale property, Traveloka connects Filipino travelers with thousands of hotels across the Philippines.

When planning your trip to Makati, booking through Traveloka ensures a seamless and rewarding experience tailored for Filipino travelers. The platform offers a vast selection of accommodations, making it easy to find the perfect place to stay, whether you're looking for a budget-friendly option or something more upscale.

Thousands of Hotels Across the Philippines and Beyond

Traveloka provides access to an extensive network of hotels, not just in Makati but across the entire Philippines and numerous international destinations. This means you can easily compare options, read reviews, and find the best deals for your travel needs. Whether you're looking for a cheap hotel for a quick weekend trip or a comfortable base for a longer stay, Traveloka has you covered.

The platform's user-friendly interface allows you to filter your search based on price, star rating, amenities, and location, ensuring you find exactly what you're looking for. This comprehensive selection empowers you to make informed decisions and secure accommodations that fit your preferences and budget, making your travel planning efficient and stress-free.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a wide array of flexible payment methods. You can choose to pay using popular e-wallets like GCash and Maya, or opt for traditional methods such as credit and debit cards. Bank transfers are also available for those who prefer them.

Furthermore, Traveloka PayLater provides an option to book now and pay later, offering added flexibility for your travel expenses. This variety of payment solutions ensures that booking your hotel, flights, or attractions is convenient and accessible, regardless of your preferred payment method.

Earn Rewards Every Time You Book

Every booking you make on Traveloka earns you Traveloka Points. These points are your gateway to exclusive discounts and rewards on future bookings. The more you travel and book through the platform, the more points you accumulate, leading to significant savings on subsequent trips.

These points can be redeemed for discounts on hotels, flights, activities, and more, effectively making your travel experiences more affordable over time. It’s Traveloka’s way of thanking you for your loyalty and encouraging you to explore more of the Philippines and the world.

Book Herald Suites Polaris on Traveloka Today

Herald Suites Polaris offers a comfortable and convenient 3-star accommodation option right in the heart of Makati's vibrant shopping district. With its 50 rooms, essential amenities, and a strong track record supported by 326 guest reviews, it provides excellent value for Filipino travelers seeking a well-located and reliable base.

Whether you're visiting for business or leisure, the hotel's proximity to key attractions, dining, and transport links makes it an ideal choice. Don't miss the chance to secure your stay at this great value property. Book your hotel at Herald Suites Polaris on Traveloka today and start planning your Makati adventure.

All facilities in Herald Suites Polaris

Bar, Cafe and Lounge Herald Suites Polaris
Bar, Cafe and Lounge
Functional Hall Herald Suites Polaris
Functional Hall
Common Space Herald Suites Polaris
Common Space
Lobby Herald Suites Polaris
Lobby
Exterior Herald Suites Polaris
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Accessibilty

  • Accessible bathroom
  • Accessible parking

Transportation

  • Limited parking

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Herald Suites Polaris

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Vaccine Card. The required documents can be in the form of soft copy.

General Check-in Instructions

To our Valued Guests, Greetings! Thank you for choosing Herald Suites Polaris! Please note of our standard check-in and check-out time below: Standard check-in time is 14:00 Standard check-out time is 12:00 Early check-in & late check-out, as well as other special requests, may be subject to a surcharge and upon the availability of our rooms. Also, for your transportation service the rates are as follows: SEDAN for 1-2 persons @ PHP 1,250/way VAN for 3-5 persons @ PHP 1,600/way In order to reserve, kindly provide us your complete flight details & alternative email address. Any cancellation or modification request should be made directly through the customer service of the online platform used in booking. Please see additional hotel policies/guidelines below as per the Government: 1. Please present your vaccination ID/card at the front desk upon check-in. 2. Strictly no visitors will be allowed inside the rooms. 3. For quarantine guest/s, kindly inform the front desk of the RT-PCR test result right upon receipt. Please be guided accordingly. We look forward to welcoming you here at Herald Suites Polaris, “Where I’d Like to Be”! You may contact us at (+632) 8816-7995 to 97. Thank you very much and have a great day!
We may now accept both quarantine and non-quarantine. Hotel still needs the VACCINATION CARD/ID and 1 valid ID upon check-in. We also require our guests to fill-up a Health Declaration form upon their arrival in the hotel (for check-in purposes).
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Herald Suites Polaris
50
Number of floors in Herald Suites Polaris
6
Another facilities in Herald Suites Polaris
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Herald Suites Polaris

What are available facilities at Herald Suites Polaris?
There are top facilites at Herald Suites Polaris such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Herald Suites Polaris?
The standard check-in time at Herald Suites Polaris is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Herald Suites Polaris?
Herald Suites Polaris is a 3.5-star hotel.
How many floors does Herald Suites Polaris have?
Herald Suites Polaris has 6 floors.
How many rooms are available at Herald Suites Polaris?
Herald Suites Polaris has 50 rooms in total.
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More Reviews from Other Guests in Herald Suites Polaris

Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (381)
9.0
Exceptional
From 381 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
ana liza
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bath tub is too high not safety , the shower is liking and the towel is smell is no good . The staff is very good .
russell
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very good, helpful and curious
ana liza
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is ok
andrea
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was not too big and the air condition was old and very nosy. The communication with the reception has been little bit difficult. Breakfast is ok
Amanda
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.
Danilo
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I’m happy with my stay.
Blaine
icon-
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.
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Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were great, food was good. There is ZERO communication once you pay. I sent SEVEN messages to the property via expedia, there direct email and the contact us page on the website to let them know wed arrvie early. Not one reply. Also, i dont know if i matters the room, but every single time the elevator gets used you can hear it in the room.
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Arthur
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice and clean
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.
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Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Only problems I encountered while staying there are the AC and dim lights. It’s too dim for me, there should be at least one bright light by the vanity area. The AC in room 607 isn’t cooling enough, likely due to dirty air filter, I guess. Otherwise, everything is okay. Staffs are very respectful, approachable & courteous.
Ma. Jessica
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
milo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Edmund
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
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Mark
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bit tired
Hans Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Anthony
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.
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Francis
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent.
Number of reviews per page
20
40

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Lobby 4 Herald Suites Polaris

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Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (381)
9.0
Exceptional
From 381 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
ana liza
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bath tub is too high not safety , the shower is liking and the towel is smell is no good . The staff is very good .
russell
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very good, helpful and curious
ana liza
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is ok
andrea
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was not too big and the air condition was old and very nosy. The communication with the reception has been little bit difficult. Breakfast is ok
Amanda
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.
Danilo
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I’m happy with my stay.
Blaine
icon-
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.
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Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were great, food was good. There is ZERO communication once you pay. I sent SEVEN messages to the property via expedia, there direct email and the contact us page on the website to let them know wed arrvie early. Not one reply. Also, i dont know if i matters the room, but every single time the elevator gets used you can hear it in the room.
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Arthur
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice and clean
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.
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Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Only problems I encountered while staying there are the AC and dim lights. It’s too dim for me, there should be at least one bright light by the vanity area. The AC in room 607 isn’t cooling enough, likely due to dirty air filter, I guess. Otherwise, everything is okay. Staffs are very respectful, approachable & courteous.
Ma. Jessica
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
milo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Edmund
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
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Mark
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bit tired
Hans Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Anthony
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.
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Francis
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent.
Number of reviews per page
20
40