Herald Suites Polaris

Hotels
8.8
/10
Very Good
326 reviews

What Guests Say About Their Stay

Ma. Jessica

10.0
/ 10
It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!

Edmund

10.0
/ 10
Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!

Hans Christian

10.0
/ 10
The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
In the Area
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45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Herald Suites Polaris is a hotel is located at Bel-Air. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Herald Suites Polaris

45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209
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Lobby Herald Suites Polaris
Lobby 2 Herald Suites Polaris

Discover More About Herald Suites Polaris

Location


Herald Suites Polaris is a hotel is located at Bel-Air.

About Herald Suites Polaris

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Herald Suites Polaris.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Herald Suites Polaris exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Herald Suites Polaris is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Herald Suites Polaris is the right place to stay.

All facilities in Herald Suites Polaris

Bar, Cafe and Lounge Herald Suites Polaris
Bar, Cafe and Lounge
Functional Hall Herald Suites Polaris
Functional Hall
Common Space Herald Suites Polaris
Common Space
Lobby Herald Suites Polaris
Lobby
Exterior Herald Suites Polaris
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Snacks

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier

General

  • AC
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Herald Suites Polaris

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Vaccine Card. The required documents can be in the form of soft copy.

General Check-in Instructions

To our Valued Guests, Greetings! Thank you for choosing Herald Suites Polaris! Please note of our standard check-in and check-out time below: Standard check-in time is 14:00 Standard check-out time is 12:00 Early check-in & late check-out, as well as other special requests, may be subject to a surcharge and upon the availability of our rooms. Also, for your transportation service the rates are as follows: SEDAN for 1-2 persons @ PHP 1,250/way VAN for 3-5 persons @ PHP 1,600/way In order to reserve, kindly provide us your complete flight details & alternative email address. Any cancellation or modification request should be made directly through the customer service of the online platform used in booking. Please see additional hotel policies/guidelines below as per the Government: 1. Please present your vaccination ID/card at the front desk upon check-in. 2. Strictly no visitors will be allowed inside the rooms. 3. For quarantine guest/s, kindly inform the front desk of the RT-PCR test result right upon receipt. Please be guided accordingly. We look forward to welcoming you here at Herald Suites Polaris, “Where I’d Like to Be”! You may contact us at (+632) 8816-7995 to 97. Thank you very much and have a great day!
We may now accept both quarantine and non-quarantine. Hotel still needs the VACCINATION CARD/ID and 1 valid ID upon check-in. We also require our guests to fill-up a Health Declaration form upon their arrival in the hotel (for check-in purposes).
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Herald Suites Polaris
50
Number of floors in Herald Suites Polaris
6
Another facilities in Herald Suites Polaris
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Herald Suites Polaris

What are available facilities at Herald Suites Polaris?
There are top facilites at Herald Suites Polaris such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Herald Suites Polaris?
The standard check-in time at Herald Suites Polaris is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Herald Suites Polaris provide breakfast?
Yes, Herald Suites Polaris provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Herald Suites Polaris?
Herald Suites Polaris is a 3.0-star hotel.
How many floors does Herald Suites Polaris have?
Herald Suites Polaris has 6 floors.
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More Reviews from Other Guests in Herald Suites Polaris

Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (315)
8.8
Very Good
From 315 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
Danilo
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m happy with my stay.
Blaine
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.
Read More
Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great, food was good. There is ZERO communication once you pay. I sent SEVEN messages to the property via expedia, there direct email and the contact us page on the website to let them know wed arrvie early. Not one reply. Also, i dont know if i matters the room, but every single time the elevator gets used you can hear it in the room.
Read More
Arthur
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.
Read More
Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Only problems I encountered while staying there are the AC and dim lights. It’s too dim for me, there should be at least one bright light by the vanity area. The AC in room 607 isn’t cooling enough, likely due to dirty air filter, I guess. Otherwise, everything is okay. Staffs are very respectful, approachable & courteous.
Ma. Jessica
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
milo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Edmund
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
Read More
Mark
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bit tired
Hans Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Anthony
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.
Read More
Francis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent.
Rose Mary
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff are awesome
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

breakfast is served cold. limited choices
Demi
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I love everything
Demi
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Surprisingly clean and cozy. The food at Aurora cafe was delish.
Demi
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Ruel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Herald Suites Polaris

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (315)
8.8
Very Good
From 315 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
Danilo
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m happy with my stay.
Blaine
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.
Read More
Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great, food was good. There is ZERO communication once you pay. I sent SEVEN messages to the property via expedia, there direct email and the contact us page on the website to let them know wed arrvie early. Not one reply. Also, i dont know if i matters the room, but every single time the elevator gets used you can hear it in the room.
Read More
Arthur
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.
Read More
Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Only problems I encountered while staying there are the AC and dim lights. It’s too dim for me, there should be at least one bright light by the vanity area. The AC in room 607 isn’t cooling enough, likely due to dirty air filter, I guess. Otherwise, everything is okay. Staffs are very respectful, approachable & courteous.
Ma. Jessica
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
milo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Edmund
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
Read More
Mark
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bit tired
Hans Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Anthony
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.
Read More
Francis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent.
Rose Mary
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff are awesome
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

breakfast is served cold. limited choices
Demi
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I love everything
Demi
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Surprisingly clean and cozy. The food at Aurora cafe was delish.
Demi
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Ruel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Number of reviews per page
20
40