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Herald Suites Polaris
Hotels
8.8
/10
Very Good
319 reviews
What Guests Say About Their Stay
Jose
10.0
/ 10
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Verified traveler
10.0
/ 10
The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
DONNA
10.0
/ 10
Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
In the Area
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45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Herald Suites Polaris
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Herald Suites Polaris Address: Map & Location
45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209
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Location
Herald Suites Polaris is a hotel in a good neighborhood, which is located at Bel-Air.
About Herald Suites Polaris
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Herald Suites Polaris.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Herald Suites Polaris exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Herald Suites Polaris is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Herald Suites Polaris is the right place to stay.
All facilities in Herald Suites Polaris
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Dining area
- Early bird breakfast
- Snacks
Hotel Services
- Bellhop
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
General
- AC
- Non-smoking room
- Smoke-free
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Herald Suites Polaris
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Vaccine Card. The required documents can be in the form of soft copy.
General Check-in Instructions
To our Valued Guests, Greetings! Thank you for choosing Herald Suites Polaris! Please note of our standard check-in and check-out time below: Standard check-in time is 14:00 Standard check-out time is 12:00 Early check-in & late check-out, as well as other special requests, may be subject to a surcharge and upon the availability of our rooms. Also, for your transportation service the rates are as follows: SEDAN for 1-2 persons @ PHP 1,250/way VAN for 3-5 persons @ PHP 1,600/way In order to reserve, kindly provide us your complete flight details & alternative email address. Any cancellation or modification request should be made directly through the customer service of the online platform used in booking. Please see additional hotel policies/guidelines below as per the Government: 1. Please present your vaccination ID/card at the front desk upon check-in. 2. Strictly no visitors will be allowed inside the rooms. 3. For quarantine guest/s, kindly inform the front desk of the RT-PCR test result right upon receipt. Please be guided accordingly. We look forward to welcoming you here at Herald Suites Polaris, “Where I’d Like to Be”! You may contact us at (+632) 8816-7995 to 97. Thank you very much and have a great day!
We may now accept both quarantine and non-quarantine. Hotel still needs the VACCINATION CARD/ID and 1 valid ID upon check-in. We also require our guests to fill-up a Health Declaration form upon their arrival in the hotel (for check-in purposes).
We may now accept both quarantine and non-quarantine. Hotel still needs the VACCINATION CARD/ID and 1 valid ID upon check-in. We also require our guests to fill-up a Health Declaration form upon their arrival in the hotel (for check-in purposes).
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Herald Suites Polaris | 50 |
Number of floors in Herald Suites Polaris | 6 |
Another facilities in Herald Suites Polaris | Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Herald Suites Polaris
What are available facilities at Herald Suites Polaris?
There are top facilites at Herald Suites Polaris such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Herald Suites Polaris?
Check-in time at Herald Suites Polaris is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Herald Suites Polaris provide breakfast?
Yes, Herald Suites Polaris provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Herald Suites Polaris?
Herald Suites Polaris is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Herald Suites Polaris have?
Herald Suites Polaris has 6 floors.
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More Reviews from Other Guests in Herald Suites Polaris
Traveloka (11)
Other sources (308)
8.8
Very Good
From 308 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
9.2
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Traveler Reviews Herald Suites Polaris
Number of reviews per page
20
40
Top reviews
Jose
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Read More
Verified traveler
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Read More
Albert
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I felt like I was living in a 5 star hotel.
DONNA
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
Read More
Delmas
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very friendly staff
Jesse
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Beautiful retro style, included breakfast was good, but most of all great caring staff
Jeff
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Dr Aaron
Leisure
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Matt
Business with Partner
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Old hotel but well maintained, good value for money
Ricardo
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Very Comfy feeling
Ricardo
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Very cozy
paul
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Top class fir the price always stay there, cannot beat it.
Martin
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
A really great hotel. Art deco to the Max. Excellent food and great service and staff.
The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Irish Christine
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Thomas J
10.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
I will always stay in this hotel when in the area, and have several times over the past couple of years. The service is impeccable and the comfort of the rooms and hotel is wonderful. Especially surprising are the delightful and exquisite architectural and decorative appointments of a type that one would normally only find in a way far more expensive hotel. This is a genuine wonderful value that will not disappoint you in the least.
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Marina
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Best accommodation in Manila! I’ll be back :)))
Thomas
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Thomas
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Always love this place. My go to place when I am in this area
Dominic
Leisure Family
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
staff are well trained in customer service - each one extending needed assistance to various concerns and requests from guests - they go out of their way to ensure a smooth and convenient stay
great job to Micah, Nadine, Cory, Marl, Karen, Jasmine, Zerica, Ralph, Mark, Patrick, Luke and security
Katherine
Business Family
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The early check in fee is too much. It’s the same rate with another night.
Otherwise it’s okay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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