Hotel San Marco

Hotels
7.8
/10
Pleasant
70 reviews

What Guests Say About Their Stay

Richard

10.0
/ 10
The room was spotless and super clean. This hotel truly has amazing housekeeping staff. Everything was set up perfectly. We truly enjoyed our stay at Hotel San Marco, and will visit again soon. Thank you to all of the staff for making this the perfect choice.

Richard

10.0
/ 10
Check-in was super smooth and easy. The front desk staff were so professional and helpful.

Richard

10.0
/ 10
The room was super clean and comfortable. I really enjoyed the soft pillows. The front desk staff was amazing!!! They were super helpful and provided us with great information. Check-in and check-out was a breeze. We truly enjoyed the breakfast. Many options from which to choose.
In the Area
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JP Laurel East Avenue, General Santos, South Cotabato, Philippines, 9500

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel San Marco is a good choice when you are visiting General Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel San Marco

JP Laurel East Avenue, General Santos, South Cotabato, Philippines, 9500
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Lobby Hotel San Marco
Lobby 2 Hotel San Marco

Discover More About Hotel San Marco

Hotel San Marco — 3-Star Hotels in General Santos

General Santos City, often called the "Tuna Capital of the Philippines," offers a unique blend of urban convenience and access to natural wonders, making it a compelling destination for Filipino travelers seeking a comfortable and accessible base. Within this dynamic city, Hotel San Marco stands as a welcoming 3-star accommodation, providing a solid and reliable option for those exploring South Cotabato. With its 28 well-appointed rooms, the hotel offers a comfortable mid-range stay, ensuring guests have a pleasant place to rest after their daily explorations.

This establishment is designed to cater to the practical needs of travelers, offering essential amenities that enhance the overall travel experience. As a 3-star property, Hotel San Marco strikes a balance between affordability and comfort, presenting great value for money for individuals, couples, and families visiting General Santos. Its strategic location and dependable services make it a sensible choice for anyone looking to experience the city without compromising on convenience or budget.

Who Is Hotel San Marco Perfect For?

Hotel San Marco is an excellent choice for budget-conscious travelers and those seeking a comfortable mid-range stay in General Santos. Its 3-star rating signifies a property that provides essential comforts and services without the premium price tag often associated with higher-rated establishments. This makes it particularly appealing to Filipino families and groups of friends who are looking to maximize their travel budget while still enjoying a clean, safe, and convenient place to stay during their visit to South Cotabato.

For business travelers or individuals on a work trip to General Santos, the hotel's reliable WiFi and 24-hour front desk services are significant advantages. These facilities ensure that you can stay connected for work-related tasks and that assistance is always available, regardless of your arrival or departure times. The straightforward amenities and accessible location contribute to a hassle-free stay, allowing you to focus on your professional commitments in the city.

Furthermore, the hotel's proximity to key city landmarks and commercial areas makes it suitable for tourists who want to explore General Santos efficiently. Whether you are interested in visiting educational institutions, shopping centers, or cultural sites, Hotel San Marco provides a convenient starting point. Its accessibility means less time spent on transit and more time dedicated to experiencing what the city has to offer, making it a practical option for sightseers.

Location and How to Get to Hotel San Marco

Address and Getting There

Hotel San Marco is situated at JP Laurel East Avenue, General Santos, South Cotabato, Philippines, 9500. This location places it within a neighborhood that is conveniently close to various recreational spots and essential city services. Being on JP Laurel East Avenue means you are on a main thoroughfare, making it easier to find and access by various modes of transportation. The area offers a feel of being connected to the city's pulse.

For travelers arriving by air, the General Santos International Airport (GES) is the primary gateway. From the airport, Hotel San Marco is approximately a 30-40 minute drive, depending on traffic conditions. You can easily arrange for a taxi or a ride-sharing service from the airport terminal. The estimated taxi fare from the airport to the hotel typically ranges from PHP 300 to PHP 500. Planning your trip in advance and considering to book flight tickets early can help secure better fares.

If you are traveling from other parts of Mindanao or Luzon by land, you will likely arrive at the city's bus terminals. From these terminals, Hotel San Marco is a short taxi or tricycle ride away, usually within 10-20 minutes. The hotel's central location on JP Laurel East Avenue ensures that it is easily identifiable and accessible, minimizing any confusion upon arrival in the city. This ease of access is a significant benefit for travelers.

What's Around Hotel San Marco — Nearby Attractions and Places

A short distance from Hotel San Marco, you will find Notre Dame of Dadiangas University, a prominent educational institution in the city. While primarily an academic center, its presence signifies a well-established area of General Santos. For travelers, it represents a landmark that is easily recognizable and contributes to the organized feel of the surrounding district. It's a good point of reference when navigating the city.

For shoppers and those looking for entertainment, KCC Mall of Gensan is a major commercial hub located very close to the hotel. This mall offers a wide array of retail stores, dining options, and entertainment facilities, making it a convenient place to spend an afternoon or evening. You can find everything from fashion to electronics, and enjoy a meal or catch a movie. It's a place where many locals and visitors converge, offering a glimpse into the city's commercial life.

History enthusiasts will appreciate the General Santos City Museum, which is also within easy reach. This museum is dedicated to preserving and showcasing the rich heritage and cultural evolution of General Santos and the surrounding region. It provides valuable insights into the lives of the early settlers, the development of the city, and its unique cultural identity. A visit here offers a deeper understanding of the area's past.

Adding a touch of historical significance and civic pride, the Jose Rizal Statue is another nearby point of interest. This monument honors the Philippines' national hero and serves as a reminder of his enduring legacy. It's a place where you can reflect on national history and appreciate the cultural values that shape the Filipino identity. Its presence in a public space makes it accessible for a brief visit and a moment of contemplation.

Facilities and Amenities at Hotel San Marco — What to Expect

Highlights You'll Love

When you stay at Hotel San Marco, you can anticipate a dining experience at the hotel's own restaurant. This facility offers a convenient option for guests who prefer to dine on-site, providing a selection of dishes without needing to venture far. It's ideal for those moments when you want a relaxed meal after a day of activities or when you're short on time.

The 24-Hour Front Desk is a cornerstone of the hotel's service, ensuring that assistance is available around the clock. Whether you have a query about your stay, need recommendations for local attractions, or require any immediate help, the dedicated staff are ready to assist you at any hour. This constant availability provides peace of mind for all guests, especially those arriving late or departing early.

Staying connected is made easy with the complimentary WiFi provided throughout the hotel. Whether you need to check emails, update your social media, or simply browse the internet, the reliable internet access ensures you remain connected. This is particularly useful for travelers who need to coordinate plans, stay in touch with family, or even get some work done during their trip.

Navigating the hotel is straightforward thanks to the presence of an elevator. This amenity is especially beneficial for guests staying on higher floors or those who have mobility concerns, making it easier to access their rooms and the hotel's common areas without the need to use stairs. It adds a layer of convenience and accessibility to your stay.

Room Comforts and Additional Services

For travelers who need to refresh their wardrobe during their stay, Hotel San Marco offers laundry service. This facility allows you to have your clothes cleaned and pressed, ensuring you always look your best without the need to carry excessive luggage. It’s a practical service that adds significant convenience, especially for longer trips or unexpected needs.

Guests can stay informed about current events or simply enjoy a quiet read with the availability of newspapers in the lobby. This small but thoughtful amenity provides a touch of normalcy and allows you to catch up on news while relaxing in the hotel's common area. It’s a simple pleasure that can enhance your morning routine.

The hotel provides luggage storage facilities, which are incredibly useful for guests who arrive before check-in time or have a late departure. This service allows you to securely store your bags, giving you the freedom to explore the city without being weighed down. You can make the most of your day in General Santos with peace of mind.

The 24-hour Receptionist ensures that there is always a friendly face and a helpful hand available at the front desk, regardless of the time. This continuous presence is crucial for guest support, handling requests, and providing information, contributing to a secure and well-managed environment. For those planning their trip, it's easy to book hotel rooms that offer such reliable service.

A concierge service is also available to assist guests with various needs, from making restaurant reservations to arranging transportation or providing local insights. The concierge can be a valuable resource for discovering hidden local spots or ensuring your itinerary runs smoothly, enhancing your overall travel experience in General Santos.

Breakfast at Hotel San Marco

Hotel San Marco understands the importance of starting your day right, which is why it provides breakfast options for its guests. The availability of breakfast rooms means you can enjoy a meal on-site, saving you time and effort in the morning. This service is designed to offer convenience and ensure you have the energy needed for your day's activities.

The breakfast offerings aim to provide a satisfying start, with a selection of dishes that cater to various preferences. Whether you prefer a light meal or something more substantial, the hotel's breakfast service is there to accommodate. Enjoying your morning meal within the hotel premises allows for a relaxed pace before you head out to explore General Santos.

Pet Policy at Hotel San Marco

For the comfort and safety of all guests, Hotel San Marco has a specific pet policy in place. The hotel does not permit pets, including service animals, on the premises. This policy is maintained to ensure a consistent and comfortable environment for everyone staying at the hotel, particularly for individuals who may have allergies or sensitivities.

Travelers who require the assistance of service animals will need to make alternative arrangements for their pets during their stay. It is always advisable to confirm the pet policies of accommodations in advance, especially when traveling with animals, to avoid any misunderstandings and ensure a smooth trip. This allows for proper planning for both the traveler and the accommodation provider.

Check-in and Check-out Information

Upon arriving at Hotel San Marco, you can proceed with check-in starting from 14:00. This standard afternoon check-in time allows the hotel staff ample opportunity to prepare the rooms thoroughly after the previous guests have departed. When you arrive, have your booking confirmation and a valid ID ready for a smooth and efficient check-in process. If you happen to arrive earlier, you can inquire about the possibility of early check-in, though it is subject to room availability.

Should you arrive before 14:00 and your room is not yet ready, the hotel offers luggage storage. This service is a great convenience, allowing you to leave your bags securely while you explore the nearby areas or grab a meal. You can then return to complete your check-in process once your room is prepared, ensuring you can settle in comfortably without delay.

For your departure, the check-out time is before 12:00 noon. This allows the hotel to prepare the rooms for incoming guests. If you have a later flight or need a bit more time, you can inquire at the front desk about the possibility of a late check-out. While not always guaranteed, it can sometimes be arranged for a fee, depending on the hotel's occupancy. If late check-out isn't possible, you can still utilize the luggage storage facility to continue enjoying your day in General Santos.

Your Travel Guide to General Santos as a Filipino Traveler

How to Get to General Santos from Manila and Major Philippine Cities

The most convenient way to travel to General Santos from Manila and other major cities in Luzon and the Visayas is by air. General Santos International Airport (GES) serves the region. Major Philippine carriers like Philippine Airlines and Cebu Pacific operate flights to and from GES. Flight durations typically range from 1 hour and 40 minutes to 2 hours. Fares can vary significantly based on the season and how far in advance you book flight tickets, but expect prices to start from around PHP 2,500 to PHP 5,000 for a one-way trip during promotional periods.

For those preferring land travel or coming from nearby Mindanao provinces, bus services are available. Major bus companies operate routes to General Santos City. The journey from Davao City, for instance, takes approximately 3-4 hours and bus fares typically range from PHP 400 to PHP 700. Buses arrive at various terminals within the city, from where you can take a taxi or tricycle to your accommodation. This option is more time-consuming but can be more economical for groups.

Driving to General Santos is also an option for those coming from accessible parts of Mindanao. The city is connected by a network of national highways. The travel time and costs will depend heavily on your starting point, including fuel expenses and potential toll fees. For example, driving from Davao City involves navigating through scenic but sometimes challenging roads, and the journey can take around 3-4 hours.

Best Time to Visit General Santos

General Santos City experiences a tropical climate, characterized by warm temperatures and humidity throughout the year. The best time to visit for most Filipino travelers is during the dry season, which generally runs from November to May. During these months, you can expect less rainfall, making it ideal for outdoor activities, exploring the city, and visiting nearby natural attractions. The weather is typically sunny and pleasant, perfect for enjoying what South Cotabato has to offer.

The period from June to October often brings more frequent rainfall, as it falls within the wet season. While you can still visit during these months, it's advisable to pack an umbrella or raincoat and be prepared for potential disruptions to outdoor plans. However, the wet season can also mean fewer crowds and potentially lower accommodation prices, which might appeal to some travelers. For a balance of good weather and manageable crowds, consider visiting during the shoulder months of November or May.

Food and Dining Near General Santos — What Filipino Travelers Must Try

General Santos is renowned for its fresh seafood, especially tuna. A must-try dish is the grilled tuna belly, known for its rich, succulent flavor and melt-in-your-mouth texture. Many local eateries and restaurants around the city serve this delicacy. Look for places near the fish port for the freshest catch. Another popular preparation is tuna kinilaw, a Filipino-style ceviche where raw tuna is marinated in vinegar, onions, ginger, and chili.

Beyond tuna, explore other local Mindanaoan flavors. Sinuglaw, a portmanteau of sinugba (grilled) and kinilaw, combines grilled pork or fish with a kinilaw preparation, offering a delightful mix of textures and tastes. It’s a hearty dish that showcases the region's culinary creativity. You should also try La Paz Batchoy, a flavorful noodle soup with pork, offal, and shrimp, originating from Iloilo but widely enjoyed in Mindanao.

For those with a sweet tooth, try the local delicacies made from fruits abundant in the region. Mangoes are often available and exceptionally sweet. You might also find local pastries and kakanin (rice cakes) that offer a taste of Filipino tradition. Exploring the local markets and smaller eateries will often lead you to these authentic culinary finds. feel free to ask locals for their favorite dining spots.

When dining near Hotel San Marco, consider exploring the area around KCC Mall of Gensan, which offers a variety of restaurants catering to different tastes and budgets. For authentic local flavors, venturing slightly off the main roads into smaller communities can yield some of the best culinary discoveries. Trying local specialties is a key part of the travel experience for many Filipino visitors.

Local Culture, Safety Tips, and Essential Apps for General Santos

General Santos City is known for its diverse population, with a mix of indigenous groups and migrants from various parts of the Philippines. The locals are generally warm and hospitable. It's polite to greet people with a smile and use "po" and "opo" when speaking to elders or those in authority, reflecting Filipino respect. Understanding and respecting local customs will enhance your interactions.

Safety in General Santos is comparable to other major cities in the Philippines. It's advisable to be aware of your surroundings, especially in crowded areas like markets and bus terminals. Avoid displaying expensive items openly and keep your valuables secure. Stick to well-lit and populated areas, particularly at night. For emergencies, the local police hotline is typically 911, and it's good to have the hotel's contact number readily available.

To make your trip smoother, consider downloading a few essential apps. A reliable navigation app like Google Maps is indispensable for getting around the city and finding your way to attractions and dining spots. Ride-sharing apps like Grab are also operational in General Santos, providing a convenient way to book transportation. For communication, ensure you have messaging apps like WhatsApp or Facebook Messenger to stay connected with family and friends.

Additionally, having a local currency converter app can be helpful for quick calculations when shopping or dining. Familiarizing yourself with basic Tagalog phrases can also be beneficial, although English is widely understood in most tourist areas and establishments. Being prepared with these tools and knowledge will contribute to a more enjoyable and secure travel experience in General Santos.

Frequently Asked Questions About Hotel San Marco

What are the check-in and check-out times at Hotel San Marco?

At Hotel San Marco, the standard check-in time begins from 14:00 onwards. This allows the hotel staff sufficient time to ensure that each room is meticulously prepared and cleaned for your arrival. If you anticipate arriving earlier than 14:00, it is advisable to contact the hotel in advance to inquire about the possibility of an early check-in. While not guaranteed, they may be able to accommodate your request depending on room availability.

For your departure, the check-out time is set before 12:00 noon. This allows the hotel to prepare the rooms for the next incoming guests. If you require a later check-out, you can approach the front desk to see if this can be arranged, possibly for an additional fee, based on the hotel's occupancy for that day. If a late check-out is not possible, you can utilize the hotel's luggage storage service to continue exploring General Santos without your bags.

Does Hotel San Marco provide breakfast?

Yes, Hotel San Marco does offer breakfast for its guests. The hotel has rooms designated for providing breakfast, ensuring that you can start your day with a meal on-site. This service is designed for your convenience, allowing you to enjoy a pleasant breakfast before heading out to explore the city or attend to your daily activities in General Santos.

The breakfast experience at Hotel San Marco aims to provide a satisfying start to your day. While specific menu details may vary, guests can generally expect a selection of popular breakfast items. Having breakfast available at the hotel saves you time and the effort of finding a dining spot early in the morning, making your stay more comfortable and efficient. It’s a valuable amenity for travelers looking for ease and convenience.

How do I book Hotel San Marco on Traveloka?

Booking your stay at Hotel San Marco through Traveloka is a straightforward process designed for your convenience. First, navigate to the Traveloka website or open the mobile app. On the homepage, select the "Hotels" tab and enter "General Santos" as your destination. Then, input your desired check-in and check-out dates, along with the number of guests, and click "Search."

You will then see a list of available hotels in General Santos. Locate Hotel San Marco in the search results and click on it to view detailed information, including room types, prices, amenities, and guest reviews. Select your preferred room type and proceed by clicking the "Book Now" button. Follow the on-screen prompts to enter your personal details and choose your preferred payment method. Once your payment is confirmed, you will receive a booking confirmation via email, and you can easily book hotel rooms with confidence.

What are the best attractions near Hotel San Marco?

Hotel San Marco is conveniently located near several points of interest that appeal to various travelers. For shopping and entertainment, KCC Mall of Gensan is a major hub just a short distance away, offering a wide range of retail outlets and dining options. If you're interested in local history and culture, the General Santos City Museum is accessible, providing insights into the region's heritage. The Jose Rizal Statue is also nearby, offering a moment for reflection on national history.

For those visiting students or faculty, Notre Dame of Dadiangas University is a prominent landmark in the vicinity. While not a typical tourist attraction, its presence indicates a well-established and accessible part of the city. To make the most of these locations, consider planning a day that combines a visit to the museum in the morning, followed by lunch at KCC Mall, and perhaps a stroll to see the Jose Rizal Statue in the afternoon. You can easily book attraction tickets or tours if available for specific sites.

Is Hotel San Marco good value for Filipino travelers?

Hotel San Marco offers great value for money, particularly for Filipino travelers seeking a comfortable mid-range stay. Its 3-star rating indicates a solid level of service and amenities that meet the essential needs of most travelers without being overly expensive. The presence of key facilities like a restaurant, WiFi, and a 24-hour front desk enhances the convenience and overall experience, making it a practical choice for those mindful of their budget.

The hotel's location on JP Laurel East Avenue also contributes to its value by providing easy access to important city areas, including commercial centers like KCC Mall and cultural sites. This accessibility reduces transportation costs and saves valuable time, allowing travelers to experience more of General Santos. For its price point, Hotel San Marco delivers a reliable and comfortable accommodation option that aligns well with the expectations of many Filipino travelers looking for good value.

Why Book on Traveloka?

Choosing Traveloka for your accommodation needs in General Santos, including your stay at Hotel San Marco, offers distinct advantages tailored for Filipino travelers. We understand the importance of having a wide selection of options, especially when exploring destinations like South Cotabato. Our platform provides access to thousands of hotels across the Philippines and beyond, ensuring you can find the perfect place to stay, whether you're looking for a budget-friendly option or something more specific.

When you search for a cheap hotel or a comfortable mid-range option like Hotel San Marco, Traveloka presents clear pricing and detailed information, empowering you to make informed decisions. We strive to make the booking process as seamless as possible, from initial search to final confirmation, ensuring you can secure your accommodation with ease and confidence for your trip to General Santos.

Traveloka is committed to providing flexible payment solutions that cater to the diverse preferences of Filipino travelers. We offer a variety of payment methods, including popular e-wallets like GCash and Maya, major credit and debit cards, direct bank transfers, and even the convenient option of Traveloka PayLater. This flexibility ensures that you can complete your booking using the method that is most convenient and accessible for you, making the entire process hassle-free.

Furthermore, booking through Traveloka allows you to earn Traveloka Points with every transaction. These points are a valuable reward that can be accumulated and redeemed on future bookings, whether it's for hotels, flights, or activities. This loyalty program adds an extra layer of value to your travel planning, encouraging you to return to Traveloka for all your travel needs and enjoy savings on subsequent trips. It’s our way of thanking you for choosing us.

Book Hotel San Marco on Traveloka Today

Hotel San Marco presents itself as a solid choice for travelers seeking a comfortable and convenient 3-star accommodation in General Santos City. Its strategic location on JP Laurel East Avenue, proximity to key city landmarks like KCC Mall of Gensan, and essential amenities such as WiFi and a 24-hour front desk contribute to a pleasant and hassle-free stay. This hotel offers great value for money, making it an appealing option for both leisure and business travelers exploring South Cotabato.

Secure your accommodation at Hotel San Marco and enhance your General Santos experience by booking through Traveloka. With our user-friendly platform, flexible payment options, and rewarding loyalty program, planning your trip has never been easier. Visit Traveloka today to Hotel San Marco and take the first step towards a memorable journey in the Tuna Capital of the Philippines. Don't wait to book hotel rooms that offer dependable comfort and accessibility.

All facilities in Hotel San Marco

Functional Hall Hotel San Marco
Functional Hall
Common Space Hotel San Marco
Common Space
Lobby Hotel San Marco
Lobby
Accommodation Services Hotel San Marco
Accommodation Services
Exterior Hotel San Marco
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel San Marco

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, No cribs (infant beds) available, COVID-19 vaccine must have been received a minimum number of days before check-in: 1, Cashless transactions are available, Minimum age for proof of COVID-19 vaccination requirement: 18, Essential workers only - NO, Property does not offer onsite COVID-19 testing, Guests must provide health documentation
  • Airport shuttle fee: PHP 150.00 per person (one-way)
  • Airport shuttle fee per child: PHP 100.00 (one-way), (from 7 to 12 years old)
  • Rollaway bed fee: PHP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel San Marco
28
Another facilities in Hotel San Marco
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel San Marco

What are available facilities at Hotel San Marco?
There are top facilites at Hotel San Marco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel San Marco?
The standard check-in time at Hotel San Marco is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel San Marco provide breakfast?
Yes, Hotel San Marco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel San Marco?
Hotel San Marco is a 3.0-star hotel.
How many rooms are available at Hotel San Marco?
Hotel San Marco has 28 rooms in total.
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More Reviews from Other Guests in Hotel San Marco

7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

8.4

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Traveler Reviews Hotel San Marco

Number of reviews per page
20
40
Top reviews
Maria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was warm when we checked in. Late response, I have to go downstairs to get an extra towel after I called to have an extra one. Broken lamp but replaced right away.
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spotless and super clean. This hotel truly has amazing housekeeping staff. Everything was set up perfectly. We truly enjoyed our stay at Hotel San Marco, and will visit again soon. Thank you to all of the staff for making this the perfect choice.
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was super smooth and easy. The front desk staff were so professional and helpful.
Mowen
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We booked two nights with a check-in date of November 21, arriving at 10:00 PM. Unfortunately, we had to leave by 11:00 PM the same night—after only one hour—because the conditions at the property were completely unacceptable. The hotel was filled with intoxicated guests who were yelling, partying, and causing disturbances throughout the area near our assigned room. The pool area was extremely dirty and had an unpleasant odor, which clearly indicated poor maintenance. We did not feel safe or comfortable at any point. We raised these concerns with the motel staff, but they showed no care, no urgency, and no willingness to address the situation. Considering that the room rate was over ₱5,000, it is extremely disappointing that we were forced to vacate the property immediately for our own safety and well-being. We contacted Expedia right away to report what happened and are requesting a full refund due to the severe mismanagement and unsafe environment. This property is absolutely not recommended for anyone. The hotel management does not seem to understand how to operate within the hospitality industry. A hotel should be a place for rest, relaxation, leisure, and quality time with family—not a venue that allows uncontrolled noise, unsafe behavior, and unsupervised parties. Management needs to learn the true meaning of hospitality, guest safety, and professionalism, because based on our experience, these values are completely lacking at this establishment.
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Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was super clean and comfortable. I really enjoyed the soft pillows. The front desk staff was amazing!!! They were super helpful and provided us with great information. Check-in and check-out was a breeze. We truly enjoyed the breakfast. Many options from which to choose.
Arthur
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I wish i could share pictures from this place. I hsve seen old deployed Army barracks that were more presentable and clean. Mold spot painted to cover up small areas seemingly with a spay paint can, holes in the walls, shower did not work. What a crap hotel. I am not sure who helped give this place a shining star rating but disgusting is the only way to describe it.
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Richard
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent hotel!!! Jin at the front desk was amazing. The room was comfortable, quiet, and super clean. However, no coffee or water in the room. This is fairly standard in all hotels. They used to have coffee, creamer, water bottles, and tooth brushes. So, if you want these things, you have to bring your own or run to the store. I think they are trying to save money, but it seems like a petty thing to cut out of the rooms. Breakfast was really good with many choices.
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Leonard
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Property is run down. Had to call to have trash removed, then it took 1 and 1/2 hours to show up. Room was never cleaned. Buffet ha limited selection got a better meal at Jollibee; worth the cab ride. Water pressure next to none existent.
Richard
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great front desk staff, smooth check-in. Room was quiet and comfortable. Breakfast was very good.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Melody at the front desk was amazing!!! All of the staff were very friendly and helpful. The room was large, clean, and quiet. Breakfast buffet had many food choices with excellent juice.
Ruelson Bruce
icon-Business Family
Business Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The place was okay. WiFi is a little bit slow & cleanliness was fair.
Joan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The photos online looked really great but in actual, it was an okay place to sleep. I felt uncomfortable sleeping on the bed. Not a soft one to lie down. But I still slept okay even my back hurts a little bit. At first, they gave us a room that the aircon was not cold. The television has no wifi. So we have to moved to another room that felt fine. They are doing what they're supposed to do to customers like us. The water bottles are limited everyday. Only one water bottle is given free for each person. The free breakfast was really really awesome 👌 👏! Delicious complete meal. Their corn soup tasted so great that I kept coming back! I liked their veggie dish, a Filipino ampalaya! Their customer service is awesome when we have to store our big luggages at their hotel and later come back to get them. We just don't want to bring those at the wedding event! They're friendly staff and full of patience. 😃
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Joseph
icon-with Partner
with Partner
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Out dated and not clean. Bedding stained. Fixtures leaky and needs replacing. Breakfast items cold when they should be hot. Staff was very courteous and welcoming.
Alex
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were the best. Helpful and friendly. Laundry took 2 days to come back Shower flooded Internet wifi out frequently Not sure if the following is a complaint. I had to vacate a week early and didn't get a refund. Understandable but would have been nice.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It was a nice hotel that had great breakfast.
Randall
icon-Leisure
Leisure
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Pointed out unsanitary condions on dining are and it was ignored 7 hrs later. The place haa potential, bot unkept and dirty.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
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Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
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Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The check in was super smooth and fast. Ms. Maki at the front desk was very professional and polite. The room was a good size with a large comfortable bed. The shower had hot water, which was a big plus for us. Breakfast was also very good with a nice variety of food choices. Best part is the location near shopping and restaurants. We will stay at this hotel in the future for sure. Overall excellent experience.
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Lobby 4 Hotel San Marco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

8.4

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Traveler Reviews Hotel San Marco

Number of reviews per page
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40
Top reviews
Maria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was warm when we checked in. Late response, I have to go downstairs to get an extra towel after I called to have an extra one. Broken lamp but replaced right away.
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spotless and super clean. This hotel truly has amazing housekeeping staff. Everything was set up perfectly. We truly enjoyed our stay at Hotel San Marco, and will visit again soon. Thank you to all of the staff for making this the perfect choice.
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was super smooth and easy. The front desk staff were so professional and helpful.
Mowen
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We booked two nights with a check-in date of November 21, arriving at 10:00 PM. Unfortunately, we had to leave by 11:00 PM the same night—after only one hour—because the conditions at the property were completely unacceptable. The hotel was filled with intoxicated guests who were yelling, partying, and causing disturbances throughout the area near our assigned room. The pool area was extremely dirty and had an unpleasant odor, which clearly indicated poor maintenance. We did not feel safe or comfortable at any point. We raised these concerns with the motel staff, but they showed no care, no urgency, and no willingness to address the situation. Considering that the room rate was over ₱5,000, it is extremely disappointing that we were forced to vacate the property immediately for our own safety and well-being. We contacted Expedia right away to report what happened and are requesting a full refund due to the severe mismanagement and unsafe environment. This property is absolutely not recommended for anyone. The hotel management does not seem to understand how to operate within the hospitality industry. A hotel should be a place for rest, relaxation, leisure, and quality time with family—not a venue that allows uncontrolled noise, unsafe behavior, and unsupervised parties. Management needs to learn the true meaning of hospitality, guest safety, and professionalism, because based on our experience, these values are completely lacking at this establishment.
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Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was super clean and comfortable. I really enjoyed the soft pillows. The front desk staff was amazing!!! They were super helpful and provided us with great information. Check-in and check-out was a breeze. We truly enjoyed the breakfast. Many options from which to choose.
Arthur
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I wish i could share pictures from this place. I hsve seen old deployed Army barracks that were more presentable and clean. Mold spot painted to cover up small areas seemingly with a spay paint can, holes in the walls, shower did not work. What a crap hotel. I am not sure who helped give this place a shining star rating but disgusting is the only way to describe it.
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Richard
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent hotel!!! Jin at the front desk was amazing. The room was comfortable, quiet, and super clean. However, no coffee or water in the room. This is fairly standard in all hotels. They used to have coffee, creamer, water bottles, and tooth brushes. So, if you want these things, you have to bring your own or run to the store. I think they are trying to save money, but it seems like a petty thing to cut out of the rooms. Breakfast was really good with many choices.
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Leonard
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Property is run down. Had to call to have trash removed, then it took 1 and 1/2 hours to show up. Room was never cleaned. Buffet ha limited selection got a better meal at Jollibee; worth the cab ride. Water pressure next to none existent.
Richard
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great front desk staff, smooth check-in. Room was quiet and comfortable. Breakfast was very good.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Melody at the front desk was amazing!!! All of the staff were very friendly and helpful. The room was large, clean, and quiet. Breakfast buffet had many food choices with excellent juice.
Ruelson Bruce
icon-Business Family
Business Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The place was okay. WiFi is a little bit slow & cleanliness was fair.
Joan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The photos online looked really great but in actual, it was an okay place to sleep. I felt uncomfortable sleeping on the bed. Not a soft one to lie down. But I still slept okay even my back hurts a little bit. At first, they gave us a room that the aircon was not cold. The television has no wifi. So we have to moved to another room that felt fine. They are doing what they're supposed to do to customers like us. The water bottles are limited everyday. Only one water bottle is given free for each person. The free breakfast was really really awesome 👌 👏! Delicious complete meal. Their corn soup tasted so great that I kept coming back! I liked their veggie dish, a Filipino ampalaya! Their customer service is awesome when we have to store our big luggages at their hotel and later come back to get them. We just don't want to bring those at the wedding event! They're friendly staff and full of patience. 😃
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Joseph
icon-with Partner
with Partner
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Out dated and not clean. Bedding stained. Fixtures leaky and needs replacing. Breakfast items cold when they should be hot. Staff was very courteous and welcoming.
Alex
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were the best. Helpful and friendly. Laundry took 2 days to come back Shower flooded Internet wifi out frequently Not sure if the following is a complaint. I had to vacate a week early and didn't get a refund. Understandable but would have been nice.
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It was a nice hotel that had great breakfast.
Randall
icon-Leisure
Leisure
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Pointed out unsanitary condions on dining are and it was ignored 7 hrs later. The place haa potential, bot unkept and dirty.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Read More
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The check in was super smooth and fast. Ms. Maki at the front desk was very professional and polite. The room was a good size with a large comfortable bed. The shower had hot water, which was a big plus for us. Breakfast was also very good with a nice variety of food choices. Best part is the location near shopping and restaurants. We will stay at this hotel in the future for sure. Overall excellent experience.
Read More
Number of reviews per page
20
40