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Hotel San Marco
Hotels
7.8
/10
Pleasant
65 reviews
What Guests Say About Their Stay
Richard
10.0
/ 10
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Richard
10.0
/ 10
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Julie
10.0
/ 10
The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
In the Area
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JP Laurel East Avenue, General Santos, South Cotabato, Philippines, 9500
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel San Marco
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What's around Hotel San Marco
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JP Laurel East Avenue, General Santos, South Cotabato, Philippines, 9500
Discover More About Hotel San Marco
Location
Staying at Hotel San Marco is a good choice when you are visiting General Santos.
About Hotel San Marco
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel San Marco.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel San Marco exclusively for you.
With all facilities offered, Hotel San Marco is the right place to stay.
All facilities in Hotel San Marco
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Breakfast
- Bar
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Hotel San Marco
Important Note
- Airport shuttle fee: PHP 150.00 per person (one-way)
- Airport shuttle fee per child: PHP 100.00 (one-way), (from 7 to 12 years old)
- Rollaway bed fee: PHP 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel San Marco | 28 |
Another facilities in Hotel San Marco | Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge |
Frequently asked question in Hotel San Marco
What are available facilities at Hotel San Marco?
There are top facilites at Hotel San Marco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel San Marco?
The standard check-in time at Hotel San Marco is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel San Marco provide breakfast?
Yes, Hotel San Marco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel San Marco
Other sources (65)
7.8
Pleasant
From 65 reviews
Cleanliness
8.0
Room Comfort
7.6
Location
10.0
Service and Facilites
8.4
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Traveler Reviews Hotel San Marco
Number of reviews per page
20
40
Top reviews
Alex
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were the best. Helpful and friendly.
Laundry took 2 days to come back
Shower flooded
Internet wifi out frequently
Not sure if the following is a complaint. I had to vacate a week early and didn't get a refund. Understandable but would have been nice.
Keith
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It was a nice hotel that had great breakfast.
Randall
Leisure
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Pointed out unsanitary condions on dining are and it was ignored 7 hrs later. The place haa potential, bot unkept and dirty.
Richard
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Read More
Richard
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Read More
Julie
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
Richard
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The check in was super smooth and fast. Ms. Maki at the front desk was very professional and polite. The room was a good size with a large comfortable bed. The shower had hot water, which was a big plus for us. Breakfast was also very good with a nice variety of food choices. Best part is the location near shopping and restaurants. We will stay at this hotel in the future for sure. Overall excellent experience.
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Richard
with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The woman at the front desk named Melody was super professional and courteous. She helped us a lot with information that we needed. The check-in was really smooth and fast. The room was very clean and comfortable. The breakfast was also very good. There was a variety of really goid foods to try. We really enjoyed our stay at Hotel San Marco.
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Richard
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Love the rooms and the breakfast. Check-in is a breeze. Awesone staff
Jonathan
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
The service staff are very friendly and accommodating. They deserved to be commended for their exemplary service particularly Sir Cyrill.
Marc Hussein
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
5 star
Richard
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Excellent place to stay in General Santos. The young lady at the front desk named Queenie was very professional and helpful. Check-in was a breeze. The room was very clean and comfortable. Strong wifi signal. The breakfast was really good with a variety of foods and served nice and hot. I highly recommend this hotel.
Marvin
Business and Leisure Family
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
good stay, nice place.
Richard
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The young woman at the front desk, Melody, was extremely profesional, courteous, and helpful. She truly went out of her way to make us feel welcome. Because of her help, we will always choose Hotel San Marco when visiting GenSan
Richard
Business with Partner
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I really liked the location and the peacefulness. By far the best part was the staff. The front desk employees handled the check-in and check-out very quickly and courteously. The restaurant staff were also excellent. The breakfast food tasted great, but everything was super cold. The hotel truly needs to invest in buying food warmers. It is a shame to have a beautifully cooked breakfast served cold. The room was spacious and very very clean. The refrigerator and coffee pot worked great. I always stay here when visiting GenSan, but hope they correct the breakfast issue.
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Richard
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
The hotel room was very clean and comfortable. Ms. Melody at the front desk was amazing. The free breakfast was also very good and the restaurant staff were excellent. I highly recommend staying at Hotel San Marco. Quiet, clean, outstanding staff, and close to everything
Richard
Business and Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
The hotel is super peaceful, clean, quiet, and near to everything. The front desk staff do an amazing job at handling all of your hotel needs. They are professional, courteous, and go out of their way to help you. Also, the woman that work at the breakfast also do an excellent job. I will certainly stay here again. Just an all around fantastic experience.
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Todd
Leisure Family
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Overall my family had a good stay at Hotel San Marco. However, the room listing was inaccurate. I paid for a "two-bedroom family suite" which turned out to be a single room with two beds (this is how it appears in the video that plays in their lobby). I complained to the manager and she offered us another room (in addition to the one we reserved) free of charge. My son was very happy with the stay because he hates bugs and, aside from a few ants attracted by our fruits, we did not see any others in our room or the facility. We also liked the Spanish style ambiance and decor and the friendly staff.
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Mohammad Zebede
Business and Leisure Family
6.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Hotel should have noise reduction from the function hall from 10pm onward
Eric
6.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
Stayed here for a conference enjoyed our time would stay again. Very helpful staff.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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