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Princesa Garden Island Resort and Spa
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Princesa Garden Island Resort and Spa
Hotels
8.2
/10
Very Good
490 reviews
What Guests Say About Their Stay
Harley Kent
10.0
/ 10
Beautiful property, right on the ocean. New high-rise rooms, nice Japanese restaurant on the top of the high-rise hotel section of the property.
Annamaria
10.0
/ 10
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Michael
10.0
/ 10
Unexpectedly this resort was by far one of the most awesome resorts I have ever stayed. I travel a lot and I am shocked at how incredibly amazing this place. The vast variety of super cool things to see and do literally was over the top. Who ever designed this place and built it I wish I could shake their hand. I can’t even believe this place exists at puerto princess’s
In the Area
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Caniguiran Street Barangay Bancao Bancao , Bancao-Bancao, Puerto Princesa, Palawan, Philippines, 5300
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Caniguiran Street Barangay Bancao Bancao , Bancao-Bancao, Puerto Princesa, Palawan, Philippines, 5300
Discover More About Princesa Garden Island Resort and Spa
Relax at the Princesa Garden Island Resort and Spa, where guests can completely break away and enjoy a complete escape. Close to pristine beaches, the hotel resort is perfect for guests seeking peace and tranquility. Those who want to recharge and refocus should visit this luxurious place.
The hotel has spacious suites and villas (the size of the rooms range from 45 to 173 square meters) with in-room features that bring guests total comfort. Guests may use the air conditioner, the safety deposit box, and the LCD TV. Complete bathroom amenities, bathrobes, and a hairdryer are also provided. Guests who book a stay at any of the suites may take advantage of the unit’s jacuzzi, iPod dock, and 12-inch rainshower. Free WiFi can be accessed in the hotel.
Guests looking to spoil their taste buds have multiple dining options in the hotel. The Golden Elephant is a must-try restaurant that serves rich and tasty Asian dishes. Its patrons will also enjoy the view of the sea from the restaurant. Rice, another option, is an all-day dining place that serves breakfast, lunch, and dinner at its open-theater kitchen. Guests craving for Italian delicacies may visit Tomato and Basil Cuisina Italiana.
To ensure guests a stress-free stay, the hotel has provided world-class amenities. Facilities include a chlorine-free outdoor swimming pool with a kiddie pool and jacuzzi, a function hall, an art village, a fitness center, and an entertainment hub. Guests may also treat themselves to a session of rejuvenation at Hilot Spa. In addition, the hotel resort boasts Asian-themed architecture that complements the beauty of nature.
Princesa Garden Island Resort and Spa is 3.70 kilometers away from the Palawan Museum. Meanwhile, it can be reached by car at approximately 10 minutes from the local airport.
All facilities in Princesa Garden Island Resort and Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Lobby
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Dining area
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
Things to Do
- Beach towel
- Entertainment for adults
- Entertainment for children
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Outdoor saltwater pool
- Picnic area
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Newspaper in lobby
- Tours
- Wedding service
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Sports and Recreations
- Billiard
- Fitness center
- Golf
- Mini golf
- Volleyball
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Transportation
- Airport transfer
- Secure parking
Nearby Facilities
- Laundry
- Shops
Kids and Pets
- CRIBS
- Daycare center
Family-friendly Facilities
- Kids club
Connectivity
- Free WiFi
Accommodation Policy & General Information in Princesa Garden Island Resort and Spa
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Incidental deposit of Php 3,000 per room per night shall be collected upon check-in.All Rooms are “Non Smoking Room” including the balcony. If in the event, smoking is evident in all non-smoking rooms, surcharge for sanitation and cleaning will be imposed with the amount of Php 5,000.00
Guests are required to input their Flight Number and ETA in Booking Remarks or coordinate directly with Hotel so they can avail of the Complimentary Airport Transfers.
Guests are required to input their Flight Number and ETA in Booking Remarks or coordinate directly with Hotel so they can avail of the Complimentary Airport Transfers.
Deposit
Deposit PHP 3,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Princesa Garden Island Resort and Spa | 78 |
Number of floors in Princesa Garden Island Resort and Spa | 3 |
Another facilities in Princesa Garden Island Resort and Spa | Restaurant with AC, Bar, Breakfast, Breakfast and dinner, Breakfast and lunch |
Frequently asked question in Princesa Garden Island Resort and Spa
What are available facilities at Princesa Garden Island Resort and Spa?
There are top facilites at Princesa Garden Island Resort and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Princesa Garden Island Resort and Spa?
The standard check-in time at Princesa Garden Island Resort and Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Princesa Garden Island Resort and Spa provide breakfast?
Yes, Princesa Garden Island Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Princesa Garden Island Resort and Spa
Traveloka (16)
Other sources (474)
8.2
Very Good
From 474 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
10.0
Service and Facilites
8.8
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Traveler Reviews Princesa Garden Island Resort and Spa
Number of reviews per page
20
40
Top reviews
Myrna
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stafff are very nice
Chuan
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
Harley Kent
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful property, right on the ocean. New high-rise rooms, nice Japanese restaurant on the top of the high-rise hotel section of the property.
Laureen Ina Yumena
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very nice hotel , very nice breakfast buffet
Roderick
Leisure Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
ricardo
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall).
The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff.
The toilet in the bathroom clogged up every time we used it.
Last but not least the Food!! Where do I begin…
Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar
Several times. Secondly, the staff need much more training in customer service & English.
Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time).
Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
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Annamaria
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Read More
Jamesha
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Enjoyed the pool access rooms loved it
Michael
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Unexpectedly this resort was by far one of the most awesome resorts I have ever stayed. I travel a lot and I am shocked at how incredibly amazing this place. The vast variety of super cool things to see and do literally was over the top. Who ever designed this place and built it I wish I could shake their hand. I can’t even believe this place exists at puerto princess’s
Read More
Kevin
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Overall, ok. A positive is that they’re almost complete with a new spa and have a new fitness center! Room is ok, nothing to rave about.
I Wasn’t wild about a “mandatory” Christmas Eve buffet and we felt it should be optional!
Janice
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The place is beyond our expectations, it's amazing for relaxation. The management especially the manager were so emphatetic to us. Highly recommended for family vacation.
Arif
Friends and Family
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
No spa open, no bikes for use and only one restaurant open
Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
Arif
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Eduardo
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
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Jason
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything.
They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again.
The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes.
The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid.
The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
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AD
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The swimming pools where very spacious and the rest of the compound was nicely laid out. The new addition isn't totally ready -- so looking forward to coming back in a couple of years to the gym and other new features.
Maria
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
A great stay! The pool access room was very nice and worth the price. The grounds are beautiful and very well maintained.
Dining options were limited , and while the food was good, it was quite pricey.
Complimentary shuttle service to and from the airport was a plus.
Anne Kathlene
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Special thanks to all the staff in this hotel. We went from Japan to Puerto Princesa on our holiday and my upcoming bday. A lot of hotels and accommodations have disappointed us. This hotel got it all. Huge sized pool, jacuzzi, gym, arcade area and so on. Staff and amenities are great the we went back 3 times in the span of 2 weeks and just cancelled our other hotels.
I can't remember everyone but thanks to Paula,Neil, Joram and Harold for giving us a good time before heading back to Australia.
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Blanca
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
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jeffrey
Friends and Family
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay.
Not too mention a 45 min check in.
I would not eat the breakfast buffet.
It was not very good and I was it taking any chances.
We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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