1. Hotel
  2. Philippines(4,352 hotel)
  3. Palawan(480 hotel)
  4. Puerto Princesa(222 hotel)
  5. Bancao-Bancao(36 hotel)
  6. Princesa Garden Island Resort and Spa

Princesa Garden Island Resort and Spa

Hotel
Caniguiran Street Barangay Bancao Bancao , Bancao-Bancao, Puerto Princesa, Palawan, Philippines, 5300
Lobby
Swimming Pool
See all photos
Based on 519 traveler reviews
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Robinsons Place Palawan
(5.54 km)
Puerto Princesa Subterranean River National Park
(50.80 km)
Sabang Boat Terminal
(53.30 km)
Apulit Port
(164.29 km)
Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

9.7
Hotel is great and the staffs are very approachable
9.1
We enjoyed our stay at Princesa Garden Island Resort and Spa.
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Based on
519 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business41
Couples215
Solo travel25
Family153
Friends getaway58
Rating Result
Very Bad
36
Bad
30
Average
66
Very Good
144
Extraordinary
243
Letsextend
Great service, nice amenities, good food!
We booked Princesa Garden for a last-minute family getaway. It is located very close to the Puerto Princesa airport, and provides complimentary pickup/drop-off service. The resort itself is pretty, with good bones, but needs a little more polish to gain a higher rating. For service alone, I’d give the staff 5 stars because everyone we encountered was cheerful, helpful and thorough. The food at the Thai restaurant was very good, the Italian restaurant good, and the buffet breakfast(included with our room) was good as well. Food took a looong time to come out of the kitchen though, and there is no restaurant open for an afternoon snack. Some of the facilities need repair and re-finishing (lots of loose pool tiles, damaged wood decks, etc) the best way I can describe it is that the resort would look great in pictures, but then in person you see the close-up details that make it seem tired. Note that this is not a beach-front property, but it does have access to a fun sand bar via floating walkway. There is also kayaking or SUP among other water activities which was fun and 1hr free was included with our room. The resort is about 2hrs from the Underground River and 20 minutes from Honda Bay which are the two day-tours we enjoyed that were booked for us via the front desk. We enjoyed our nights with good local musicians in their lounge and they have fun crafting activity offered for kids in the afternoons, as well as movie nights in the garden. The bedrooms were nicely appointed, the beds comfy, and the bathroom spacious. I would like to give Princesa Garden a higher rating because it could deserve that someday. For now I’ll give it 3.5 stars for its facilities and dining (but 5 stars for great) service.
Family - Nov 15, 2017
Mary F
Amazing!
From the moment we arrived at this hotel it was just great!! We got drinks on arrival and we’re taken to our beautiful room which was a poolside suite! The service was 100% at all times and the staff could not have done more for us! We had the best stay here and did not want to move on!!!
Couples - Nov 15, 2017
Aubrey E
An Amazing Place!
I'm very happy that I chose this hotel! The whole place is sooo beautiful! Their sandbar didn't disappoint! It's a majestic place where you can literally relax in every corner. We had a sumptuous lunch at The Golden Elephant and Oh! their TomYum and everything else were delicious! And lastly, I think it's the thing here in Puerto Princesa but the resort's staffs particularly are awesome! Shout out to Jacyn and Almira for coordinating a surprise birthday set-up in our room for our daughter! Thank you for our first visit to Palawan memorable! ❤️
Family - Nov 14, 2017
ib7gorgeousheart
A must stay resort spa in Palawan..
Clean grounds; attentive staff and front desk; good breakfast layout; great ambience....the sandbar boat ride experience is a must!! Will definitely go back next time around..highly recommended.. for personal rejuvenation and bonding with friends..
Friends getaway - Nov 11, 2017
Pledoc
Not 5 stars
Nice hotel with beautiful swimming pool and nice location. Nevertheless this is by far not a 5-star hotel. Few things must be improved, for exemple: - cleanliness of the room (on the first day i left a "footprint" on the floor of the bathroom and and the end of the stay it was still there - services in the hotel restaurants: food is good but the personnel is not qualified for a 5 (or even 4) star hotel - the setup of restaurant looks like a cheap village hotel.
Solo travel - Nov 10, 2017
See other reviews

Hotel will charge additional fee of PHP 2,035.00 for Mandatory Christmas Gala Dinner during 24-12-2017 - 24-12-2017

Hotel will charge additional fee of PHP 2,199.00 for Mandatory New Year'ssee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Laundry service
    • Tours
    • Luggage storage
    • Limited hours room service
    • Newspaper in lobby
    • Wedding service
    • Money changer
    • Medical service
    • 24-hour security
    • 24-hour Receptionist
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
    • Hot tub
    • Children pool
    • Beach towel
    • Outdoor facilities
  • In-room Facilities
    • Bathrobe
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
  • Business Facilities
    • Business center
    • Conference room
    • Projector
  • Accessibilty
    • Access friendly
  • Transportation
    • Airport transfer
  • Connectivity
    • Internet point

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Princesa Garden Island Resort and Spa is a good choice when you are visiting Bancao-Bancao.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Princesa Garden Island Resort and Spa

    This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Princesa Garden Island Resort and Spa exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Princesa Garden Island Resort and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Princesa Garden Island Resort and Spa.

    THEMED BUFFET DINNER STARTING ON DECEMBER 20-30,2016 WITH THE RATE OF PHP 799.00 PER PAX.
    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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