Summit Ridge Tagaytay - Multiple Use Hotel

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7.8
/10
Pleasant
381 reviews

What Guests Say About Their Stay

Ana d. L.

9.7
/ 10
Always love to stay at Summit. Clean rooms, friendly staff and don’t forget the Spa. I love their massage service. Close to Robinsons Mall, Starbucks, accessibility to transportation... Overlooking Taal Volcano. Thumbs up! 👍

Ha Minh T.

9.7
/ 10
The location was perfect, it has one of the best views of the Taal Lake and volcano. The room is well maintained. Staffs are friendly and helpful.

Ana d. L.

9.7
/ 10
Very serene hotel. Staffs are warm, friendly and polite. near supermarket, resto and Starbucks. Really a nice place to stay.

Kristine F.

10.0
/ 10
We will definitely stay again!

Glenn Arguelles

10.0
/ 10
The place is ok. I’ll give it 5 out of 10. Staff are friendly but the rooms need more care. No hot water in the shower, no lotion, old tv remote, need new batteries, and the AC leaked in our bedroom. The breakfast buffet not bad.
In the Area
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Km. 58 Gen. Aguinaldo Highway, Maharlika West, Tagaytay, Cavite, Philippines, 4120

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Travelers looking for stylish accommodations and a view of Taal Volcano should check out Summit Ridge Tagaytay. Aside from well-appointed rooms, it also has delicious dining options and state-of-the-art rooms for different events. Just a two hour car drive away from Manila, it’s the perfect choice for a weekend getaway.
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What's around Summit Ridge Tagaytay - Multiple Use Hotel

Km. 58 Gen. Aguinaldo Highway, Maharlika West, Tagaytay, Cavite, Philippines, 4120
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Discover More About Summit Ridge Tagaytay - Multiple Use Hotel

Overview of Summit Ridge Tagaytay - Multiple Use Hotel

Summit Ridge Tagaytay - Multiple Use Hotel is a sophisticated 4-star Apartments located at Km 58 General Emilio Aguinaldo Highway, Tagaytay City, Tagaytay, Cavite, Philippines, 4120. Featuring 108 rooms, the property welcomes guests with a standard check-in time from 14:00 and a check-out time before 12:00. What makes this hotel distinctive is its strategic position directly integrated with a commercial promenade, allowing you to transition from your room to shopping and dining in mere seconds.

Positioned as an upscale comfort choice, this property is ideal for families, couples, and business travelers seeking a reliable stay in the heart of the city. With 314 reviews highlighting its consistency, you can expect a professional environment that prioritizes your convenience. Whether you are visiting for a weekend retreat or a longer stay, this property provides the essential infrastructure to ensure your time in Tagaytay is productive and relaxing.

Location and Getting to Summit Ridge Tagaytay - Multiple Use Hotel

Address and Directions

The hotel is situated along the main artery of the city, Km 58 General Emilio Aguinaldo Highway, Tagaytay City, Tagaytay, Cavite, Philippines, 4120. This location is highly accessible for those arriving by private vehicle or public transport. If you are flying into the country, you will likely land at Ninoy Aquino International Airport in Manila before heading south. You can book flight options through our platform to secure the best rates for your journey.

Once in the city, you can easily navigate the area using local transport. Jeepneys frequently ply the Aguinaldo Highway, offering an affordable way to reach the hotel for just a few pesos. If you prefer more privacy, Grab is widely available in the region, providing a seamless door-to-door service. Tricycles are also common for shorter trips within the city, usually costing between ₱50 to ₱150 depending on your specific destination and negotiation.

The neighborhood is vibrant and caters to all your immediate needs. Being located near a major shopping area means you are never far from convenience stores, pharmacies, or local eateries. The accessibility of this location makes it a top choice for travelers who want to minimize travel time between their accommodation and the city's most popular points of interest, ensuring you spend more time enjoying your trip.

What's Around Summit Ridge Tagaytay - Multiple Use Hotel

The Summit Ridge Promenade is located just 45 metres away — a 1-minute walk from the hotel entrance. This area is a favorite for guests because it offers immediate access to various retail outlets and dining spots, making it incredibly convenient for those who want to grab a quick meal or shop for local goods without needing to travel far from their room.

Sky Ranch is 562 metres away — about a 7-minute walk from the hotel. This amusement park is a staple for Filipino families, offering iconic rides like the Sky Eye ferris wheel. You can book attraction tickets in advance to skip the lines and enjoy the cool Tagaytay breeze while taking in panoramic views of the Taal Volcano.

Casino Filipino is 800 metres away — a 10-minute walk or a 3-minute drive from the property. It serves as a popular entertainment hub for those looking to spend their evenings with gaming and live performances. Its proximity to the hotel allows you to enjoy a night out and return to your room quickly, ensuring a safe and stress-free experience during your stay.

Our Lady of Lourdes Parish is 2.20 km away — approximately a 7-minute drive from the hotel. This church is a significant landmark for locals and visitors alike, known for its serene atmosphere and beautiful architecture. It is a common stop for those seeking a moment of reflection or wanting to appreciate the religious heritage of the Cavite region during their visit.

Facilities and Amenities at Summit Ridge Tagaytay - Multiple Use Hotel

Highlights You'll Love

The hotel features a refreshing swimming pool, which provides a great way to cool off after a day of exploring the city. The pool area is designed for relaxation, allowing you to lounge by the water while enjoying the crisp Tagaytay air. It is a central facility that adds a layer of leisure to your stay, making it perfect for both morning laps and afternoon dips.

You will also find a dedicated restaurant on-site, which offers a variety of dishes to satisfy your cravings without needing to leave the premises. The restaurant provides a comfortable setting for breakfast, lunch, or dinner, ensuring that you have access to quality meals throughout your stay. This convenience is particularly beneficial for guests who prefer a quiet dining experience after a long day.

The 24-hour front desk is always available to assist you with any inquiries or service requests, ensuring that your needs are met at any time of the day or night. Whether you need help with local directions or require extra amenities, the staff is ready to provide support. This facility ensures that you have a reliable point of contact throughout your entire visit.

Room Comforts and Additional Services

Every room is equipped with air conditioning, allowing you to maintain a comfortable temperature regardless of the weather outside. This is essential for a restful sleep, especially during the warmer months. Additionally, the hotel provides reliable WiFi, keeping you connected to your work or social media throughout your stay. These amenities are designed to make your room a functional and cozy space.

For those planning events, the hotel offers a ballroom and banquet facilities, which are perfect for hosting gatherings or professional meetings. These spaces are well-maintained and provide a professional backdrop for any occasion. Furthermore, the property includes non-smoking rooms and a smoke-free environment, ensuring that all guests can enjoy a clean and fresh atmosphere during their time at the hotel.

Parking is available for guests who choose to drive, providing a secure place for your vehicle while you explore the city. The presence of an elevator also ensures that moving between floors is effortless, especially if you are carrying luggage. If you are ready to experience these comforts, you can book hotel rooms directly through our platform for the best rates.

Breakfast at Summit Ridge Tagaytay - Multiple Use Hotel

The hotel offers breakfast options, ensuring you start your day with a hearty meal. The breakfast service is designed to cater to various tastes, featuring a mix of local Filipino favorites and international staples. Whether you prefer a light start or a full meal, the variety provided helps you fuel up for your daily adventures in the city.

The dining area provides a pleasant atmosphere where you can enjoy your morning coffee while looking out over the city. This daily ritual is a highlight for many guests, as it allows you to plan your itinerary in a relaxed setting. With fresh ingredients and attentive service, the breakfast experience is a key component of the hospitality provided at this property.

For those seeking specific dietary requirements, using local food apps or asking the hotel concierge for recommendations is a practical approach. Many establishments in the area are accustomed to accommodating various requests, ensuring that you can enjoy the local culinary scene with peace of mind. Exploring the local food landscape is a great way to immerse yourself in the culture of the region.

Pet Policy at Summit Ridge Tagaytay - Multiple Use Hotel

Please be advised that pets are not allowed in the accommodation. This policy is strictly enforced to maintain the cleanliness and comfort of all guests staying at the property. If you are traveling with a furry companion, it is recommended to make alternative arrangements for pet boarding before your arrival to ensure a smooth check-in process.

Check-in and Check-out at Summit Ridge Tagaytay - Multiple Use Hotel

Check-in at the hotel begins from 14:00, allowing you plenty of time to arrive and settle into your room. Upon arrival, please have your valid identification and booking confirmation ready to ensure a quick and efficient process. The front desk staff is trained to handle your arrival smoothly, providing you with all the necessary information about your stay.

Check-out must be completed before 12:00. If you require a late check-out, it is advisable to inquire with the front desk in advance, as this is subject to availability and may incur additional charges. Planning your departure ahead of time helps you avoid any rush, allowing you to enjoy your final morning in the city before heading to your next destination.

Your Tagaytay City Travel Guide

Getting to Tagaytay City from Manila and Major Philippine Cities

Traveling to Tagaytay is a straightforward journey for most visitors. If you are coming from outside Luzon, you will likely fly into Manila. You can book flight tickets to Manila from major hubs like Cebu, Davao, or Iloilo. Once in Manila, you can take a bus from terminals in Pasay or PITX, which offer direct routes to Tagaytay City, usually taking about 2 to 3 hours depending on traffic.

For those who prefer a more private mode of transport, renting a car or hiring a private van is a popular option. This allows you to travel at your own pace and make stops along the way to enjoy the scenic views of the countryside. The drive is generally well-marked, and navigation apps are highly effective in guiding you through the main highways leading to the city.

Public transport remains a reliable and budget-friendly choice for many travelers. Buses are frequent and comfortable, providing a cost-effective way to reach the city. Once you arrive at the main terminal, you can easily catch a jeepney or a tricycle to reach your specific hotel. The transition from the city to the cool, elevated climate of Tagaytay is always a refreshing experience.

Best Time to Visit Tagaytay City

The best time to visit Tagaytay is during the cooler months, typically from November to February. During this period, the temperature drops significantly, creating a pleasant climate that is perfect for outdoor activities and sightseeing. This is also the peak season, so expect more crowds and vibrant energy throughout the city as visitors flock to enjoy the chilly weather.

If you prefer a quieter trip, consider visiting during the weekdays or the shoulder months of the rainy season. While you might encounter occasional showers, the city takes on a misty, romantic charm that is quite unique. Always check the weather forecast before your trip and pack accordingly, as the temperature can change rapidly in this elevated region.

Food and Dining in Tagaytay City — Filipino Must-Tries

No trip to Tagaytay is complete without trying the local Bulalo. This rich, savory beef marrow soup is the city's signature dish, perfect for the cool weather. You will find numerous restaurants along the highway serving this hearty meal, often accompanied by fresh vegetables grown in the local farms. It is a comforting dish that truly captures the essence of the region.

Another must-try is the Tawilis, a small freshwater fish found only in the Taal Lake. It is typically served crispy and fried, making it an excellent appetizer or main course. The unique flavor of the Tawilis is a testament to the biodiversity of the area, and it is a favorite among locals who appreciate fresh, locally sourced ingredients in their daily meals.

For dessert, do not miss out on the local Buko Pie. This pastry is filled with young coconut meat and is a staple snack for anyone visiting the area. You can find many bakeries selling these pies fresh from the oven. It is the perfect treat to bring home as a souvenir or to enjoy while watching the sunset over the ridge.

Finally, try the local coffee, often sourced from the nearby Batangas region. Tagaytay is known for its coffee culture, and you will find many cafes offering locally roasted beans. Sipping a warm cup of coffee while overlooking the scenic landscape is a quintessential experience that defines the relaxed pace of life in this beautiful city.

Local Culture, Safety and Essential Apps in Tagaytay City

Tagaytay is a welcoming city with a culture deeply rooted in Filipino hospitality. Locals are generally friendly and helpful, making it easy to navigate the area. It is always polite to use basic Filipino phrases like "Salamat" (Thank you) and "Po" (a sign of respect). Respecting local customs and maintaining a friendly demeanor will go a long way in ensuring a positive interaction with the community.

Safety is generally high in Tagaytay, but it is always wise to practice standard travel precautions. Keep your belongings secure in crowded areas and avoid walking alone in isolated spots at night. In case of any emergencies, the national emergency hotline is 911. Having this number saved in your phone provides peace of mind throughout your stay in the city.

To make your travel easier, download essential apps like Grab for transportation and Google Maps for navigation. Traveloka is also an indispensable tool for managing your bookings, finding local activities, and accessing exclusive deals. These apps help you stay organized and informed, allowing you to focus on enjoying your trip rather than worrying about the logistics of your daily plans.

Finally, stay updated with local news and weather reports, especially during the rainy season. The city is well-connected, and information is readily available online. By staying prepared and using the right digital tools, you can navigate Tagaytay with confidence and ease, ensuring that your visit is both safe and enjoyable from start to finish.

Frequently Asked Questions about Summit Ridge Tagaytay - Multiple Use Hotel

Where exactly is Summit Ridge Tagaytay - Multiple Use Hotel located?

Summit Ridge Tagaytay - Multiple Use Hotel is located at Km 58 General Emilio Aguinaldo Highway, Tagaytay City, Tagaytay, Cavite, Philippines, 4120. It is conveniently situated near the Summit Ridge Promenade, which is just 45 metres away, allowing for a 1-minute walk to reach the shopping and dining area.

What time is check-in and check-out at Summit Ridge Tagaytay - Multiple Use Hotel?

Check-in is from 14:00, and check-out is before 12:00. If you need to adjust these times, please contact the front desk in advance to check for availability, as early check-in or late check-out may be subject to additional fees.

Does Summit Ridge Tagaytay - Multiple Use Hotel allow pets?

No, pets are not allowed in the accommodation. We recommend arranging for pet care services before your trip to ensure you comply with the hotel's policy and enjoy a hassle-free stay.

How do I book Summit Ridge Tagaytay - Multiple Use Hotel on Traveloka?

You can easily book hotel rooms by visiting the Traveloka website or app. Simply search for the property, select your preferred dates, and follow the prompts to complete your reservation using your chosen payment method.

What are the best attractions near Summit Ridge Tagaytay - Multiple Use Hotel?

The best attractions nearby include the Summit Ridge Promenade (45 metres), Sky Ranch (562 metres), Casino Filipino (800 metres), and Our Lady of Lourdes Parish (2.20 km). You can book attraction tickets through our platform to enhance your itinerary.

Is Summit Ridge Tagaytay - Multiple Use Hotel good value for Filipino travelers?

Yes, with a 4-star rating and 314 positive reviews, the hotel offers excellent value. It provides essential facilities like a swimming pool, restaurant, and 24-hour front desk, making it a reliable and comfortable choice for your stay in Tagaytay.

Why Book on Traveloka Philippines?

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Traveloka offers an extensive selection of accommodations, ensuring you find the right fit for your budget and preferences. Whether you are looking for a luxury resort or a cheap hotel, our platform provides comprehensive listings to help you make an informed decision. We are committed to helping you find the best options for your travel needs.

Our platform is designed to cater to the specific needs of Filipino travelers, offering localized content and support. By providing detailed information about each property, we ensure that you know exactly what to expect before you arrive. This transparency is part of our commitment to providing a trustworthy and reliable booking experience for all our users.

With thousands of properties available, you can easily compare prices, amenities, and guest reviews in one place. This saves you time and effort, allowing you to focus on planning the fun parts of your trip. We continuously update our inventory to include the latest and most popular hotels, ensuring you have access to the best choices in the market.

Easy Refund & Reschedule

We understand that plans can change unexpectedly. That is why we offer flexible refund and reschedule options for many of our bookings. You can manage your reservations directly through the app, making it easy to adjust your travel dates or cancel if necessary. This flexibility provides peace of mind, knowing that your booking is adaptable to your circumstances.

Our customer service team is always ready to assist you with any changes to your itinerary. We strive to make the process as smooth as possible, minimizing any stress associated with travel adjustments. By prioritizing your convenience, we ensure that you can book with confidence, knowing that we have your back if your plans take an unexpected turn.

The refund and reschedule process is transparent and straightforward. You can view the specific terms and conditions for each booking before you confirm, ensuring you are fully informed. We believe that travel should be accessible and stress-free, and our policies are designed to support this vision for every traveler who chooses to book with us.

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24/7 Customer Support

Our customer support team is available 24/7 to assist you with any questions or concerns. Whether you need help with a booking, have a question about your hotel, or require assistance during your trip, we are just a message or call away. We are dedicated to providing timely and helpful support to ensure your travel experience is seamless.

You can reach us through various channels, including chat, phone, and email. Our support staff is trained to handle a wide range of issues, ensuring that you receive the help you need whenever you need it. We believe that reliable support is a cornerstone of a great travel experience, and we are committed to being there for you.

No matter where you are in the world, our team is ready to provide the assistance you need. We value your time and strive to resolve any issues quickly and efficiently. With our 24/7 support, you can travel with the confidence that help is always available, allowing you to focus on enjoying your trip to the fullest.

Flexible Payment Options

We offer a variety of payment options to suit your preferences, including GCash, Maya, credit/debit cards, and Traveloka PayLater. This flexibility makes it easy to complete your booking using the method that is most convenient for you. We prioritize security and convenience in all our payment processes, ensuring your transactions are safe.

Traveloka PayLater is a particularly popular option, allowing you to book your trip now and pay later. This is a great way to manage your travel expenses and take advantage of deals even when you are on a budget. We are constantly updating our payment methods to include the latest and most secure options available in the Philippines.

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Book Summit Ridge Tagaytay - Multiple Use Hotel on Traveloka Today

Summit Ridge Tagaytay - Multiple Use Hotel offers the perfect blend of comfort and convenience for your next visit to the city. With its 4-star amenities and prime location, it is an excellent choice for travelers who value quality and accessibility. Do not miss the chance to experience this property for yourself and enjoy all that Tagaytay has to offer.

Ready to start your journey? Book hotel rooms at Summit Ridge Tagaytay - Multiple Use Hotel through Traveloka today to secure the best rates and enjoy a seamless booking experience. Your next great adventure in Tagaytay City is just a few clicks away.

All facilities in Summit Ridge Tagaytay - Multiple Use Hotel

Swimming Pool Summit Ridge Tagaytay
Swimming Pool
Fitness Center Summit Ridge Tagaytay
Fitness Center
Functional Hall Summit Ridge Tagaytay
Functional Hall
Common Space Summit Ridge Tagaytay
Common Space
Lobby Summit Ridge Tagaytay
Lobby

Transportation

  • Secure parking

Things to Do

  • Outdoor pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Summit Ridge Tagaytay - Multiple Use Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Greetings from Summit Hotels! Please be advised that starting April 3, 2024, certain areas of our hotel will be under renovation until further notice. Noise disruption may take place during 10:00AM to 4:00PM. We apologize for the inconvenience this may cause. Please bear with us as we enhance our facilities to create better #EnrichingMoments with you. Thank you. - Summit Ridge Tagaytay

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Summit Ridge Tagaytay - Multiple Use Hotel
108
Number of floors in Summit Ridge Tagaytay - Multiple Use Hotel
9
Another facilities in Summit Ridge Tagaytay - Multiple Use Hotel
Secure parking, Outdoor pool, Breakfast, Free WiFi, Banquet

Frequently asked question in Summit Ridge Tagaytay - Multiple Use Hotel

What are available facilities at Summit Ridge Tagaytay - Multiple Use Hotel?
There are top facilites at Summit Ridge Tagaytay - Multiple Use Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Summit Ridge Tagaytay - Multiple Use Hotel?
The standard check-in time at Summit Ridge Tagaytay - Multiple Use Hotel is starting from 14:00 - 18:00 while the latest check-out time is at Before 12:00
Does Summit Ridge Tagaytay - Multiple Use Hotel provide breakfast?
Yes, Summit Ridge Tagaytay - Multiple Use Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Summit Ridge Tagaytay - Multiple Use Hotel?
Summit Ridge Tagaytay - Multiple Use Hotel is a 4.0-star hotel.
How many floors does Summit Ridge Tagaytay - Multiple Use Hotel have?
Summit Ridge Tagaytay - Multiple Use Hotel has 9 floors.
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More Reviews from Other Guests in Summit Ridge Tagaytay - Multiple Use Hotel

Overall Ratings & Reviews Summit Ridge Tagaytay

Traveloka (90)
Other sources (291)
7.6
Pleasant
From 291 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews Summit Ridge Tagaytay

Number of reviews per page
20
40
Top reviews
Prini
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location of the hotel is perfect especially if you want to sightsee in Tagaytay as well as great food places within walking distance. Pool was very nice and had sun loungers which we used. Communication with the staff wasn’t the greatest, prior to booking I had sent messages and no replies. During our stay, we had to call the front desk numerous times for laundry service, which we used and paid extra for same-day service. However one of our trousers were completely stained with yellow after receiving our clothes from the laundry service, which we then followed up with the front desk who stated they were following this up on multiple occasions with no outcome. The laundry staff stated the stain was due to pen ink, however this was clearly not the case as it was multiple large yellow/orange stains (prior to this there were no stains). The next day and our check out day, they attempted to fix and get the stains off the trousers however the trousers were the same and they gave the trousers back wet. No refund or compensation for this incident was given.
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michael
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was great
Eligio Vargas
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

High noise from the road even at the 5th floor. Cable tv not working, no complimentary drinking water provided
Marissa
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buffet breakfast was really good everyday.
Leilani
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place
Marlon
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very old property!
Aaron
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great with pets.
Glenn Arguelles
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place is ok. I’ll give it 5 out of 10. Staff are friendly but the rooms need more care. No hot water in the shower, no lotion, old tv remote, need new batteries, and the AC leaked in our bedroom. The breakfast buffet not bad.
Rethna
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel room is clean and spacious. Nice location and view.
Greyfresal
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All good
Evangeline
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pets are not free
Marie Jeddah
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Avoid the hassle. I do not recommend Summit Ridge for a staycation. Pros: Location. Strategically located near Tagaytay attractions, with an adjacent mall for quick needs. Cons: 1. STAFF HAS NO SENSE OF URGENCY. Checked in at 11:00 AM for 4 rooms (8 pax w/ 3 seniors). Promised an update once rooms were ready. By 2:00 PM (check-in time), no rooms were available despite 8 staff at the desk. I watched them accommodate 11 other guests, then I stood in front of them from 2:16–2:25 PM just to follow up. Only when their “sir” arrived at 2:29 PM did they act. We got all rooms at 2:49 PM; but one key didn’t work and needed validation by 2:56 PM. 2. NO TOWELS. None provided upon check-in; had to request for all 4 rooms. 3. BREAKFAST IS BASIC; SERVICE IS SUBPAR. Arrived 7:35 AM (6–9 AM service), no seats available. They offer to set up tables outside with no urgency; followed up by 7:50 AM for us to be seated. NEW attendant didnt know we're waiting! Intentional or not, only our table has NO knives, with smaller utensils. Staff isnt checking the buffet table; I had to request for coffee and butter to refill. 4. ELEVATORS ARE OLD. Both visibly rusty and creaking; only 1 elevator working on Day 2. 5. POOL HAS TOO MUCH CHLORINE. Strong odor; almost not swimmable. Nearby hotels have better, heated pools. 6. HOUSEKEEPING DID NOT REFILL TOILETRIES. No replenishment on Day 2; had to buy from nearby store. Written based on actual experience. No proper apology or compensation given.
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Ramon
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property needs a refresh, towels are a little bit over used... Staff were ok...
Carol
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The view and breakfast was great but the rooms and
Dr. Graham
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We had to kill a large cockroach in the room the first night of the stay. There was no hot water in either the shower or the hand wash basin and we had to shower in tepid water. The shower door did not close and water flooded out onto the bathroom floor creating a situation in which it was easy to slip. We informed the staff of these situations on 2 occasions ... after the second complaint an engineer was sent to fix the hot water situation but was unable to find the problem. There was no attempt to remedy the problem with the shower door.
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Amy
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location great close to shops, hotel needs renovation, water for showering was like warm, hotel staff were nice enough, not a 4 star hotel closer to a 2-3 star.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We’ve had great encounters with staff. They were very helpful with information for tourists. Room service was great with housekeeping. The building had a nice ambiance so, we didn’t mind the poor quality of workmanship with the paint and fine tuning edges of baseboards or grouts. At first we were disgusted to see that the balcony’s metal bars and hinges were so rusty, but as we saw the nearby hotels having the same problem, we simply assumed that the volcano atmosphere might have caused that. So, we just looked pass that, and looked at the bright side. Location is perfect as we expected. The weather was good in the days we were there, compared to Cavite the next town we moved to, humid and hot. Food at the buffet was not all that great compared to restaurants around them, especially that Tagaytay was known to have great authentic foods. It had quite a variety of selections tho. The staff was very open to receive my feed back about the quality of food. Unlike here in the US, there was an abundance of workers, but mostly standing around and chatting among themselves. Maybe a bit more training is needed so guests will feel that they are attended to and feel more welcome as they are asked if everything is ok, or if they need anything else. Whatever happened to Filipino’s smiley faces?
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Enna Marie Therese
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Reasonably priced and clean hotel. Convenient to go to a mall beside the hotel, where places to eat around the hotel can be found. Room is spacious; lobby is decent. Only feedback - hard to communicate with the hotel - sent emails to them since December 7, 2025 re: requests concerning reservation and no reply were received from them. Needed to call them to communicate.
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Shaneevie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close to restaurants and mall
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was VERY helpful and the view of the lake from our room was great.
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Lobby 4 Summit Ridge Tagaytay

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