大雅台萨米特里奇酒店

客房非常的差！！窗户隔音基本上是没有（应该是这40年来住到隔音最差的饭店！！），想象你躺在马路边的感觉，服务人员态度ok，

Location of the hotel is perfect especially if you want to sightsee in Tagaytay as well as great food places within walking distance. Pool was very nice and had sun loungers which we used. Communication with the staff wasn’t the greatest, prior to booking I had sent messages and no replies. During our stay, we had to call the front desk numerous times for laundry service, which we used and paid extra for same-day service. However one of our trousers were completely stained with yellow after receiving our clothes from the laundry service, which we then followed up with the front desk who stated they were following this up on multiple occasions with no outcome. The laundry staff stated the stain was due to pen ink, however this was clearly not the case as it was multiple large yellow/orange stains (prior to this there were no stains). The next day and our check out day, they attempted to fix and get the stains off the trousers however the trousers were the same and they gave the trousers back wet. No refund or compensation for this incident was given.

Breakfast was great

High noise from the road even at the 5th floor. Cable tv not working, no complimentary drinking water provided

Buffet breakfast was really good everyday.

Nice place

Very old property!

Great with pets.

The place is ok. I’ll give it 5 out of 10. Staff are friendly but the rooms need more care. No hot water in the shower, no lotion, old tv remote, need new batteries, and the AC leaked in our bedroom. The breakfast buffet not bad.

値段下げてほしい

Hotel room is clean and spacious. Nice location and view.

All good

Pets are not free

Avoid the hassle. I do not recommend Summit Ridge for a staycation. Pros: Location. Strategically located near Tagaytay attractions, with an adjacent mall for quick needs. Cons: 1. STAFF HAS NO SENSE OF URGENCY. Checked in at 11:00 AM for 4 rooms (8 pax w/ 3 seniors). Promised an update once rooms were ready. By 2:00 PM (check-in time), no rooms were available despite 8 staff at the desk. I watched them accommodate 11 other guests, then I stood in front of them from 2:16–2:25 PM just to follow up. Only when their “sir” arrived at 2:29 PM did they act. We got all rooms at 2:49 PM; but one key didn’t work and needed validation by 2:56 PM. 2. NO TOWELS. None provided upon check-in; had to request for all 4 rooms. 3. BREAKFAST IS BASIC; SERVICE IS SUBPAR. Arrived 7:35 AM (6–9 AM service), no seats available. They offer to set up tables outside with no urgency; followed up by 7:50 AM for us to be seated. NEW attendant didnt know we're waiting! Intentional or not, only our table has NO knives, with smaller utensils. Staff isnt checking the buffet table; I had to request for coffee and butter to refill. 4. ELEVATORS ARE OLD. Both visibly rusty and creaking; only 1 elevator working on Day 2. 5. POOL HAS TOO MUCH CHLORINE. Strong odor; almost not swimmable. Nearby hotels have better, heated pools. 6. HOUSEKEEPING DID NOT REFILL TOILETRIES. No replenishment on Day 2; had to buy from nearby store. Written based on actual experience. No proper apology or compensation given.

The property needs a refresh, towels are a little bit over used... Staff were ok...

The view and breakfast was great but the rooms and

We had to kill a large cockroach in the room the first night of the stay. There was no hot water in either the shower or the hand wash basin and we had to shower in tepid water. The shower door did not close and water flooded out onto the bathroom floor creating a situation in which it was easy to slip. We informed the staff of these situations on 2 occasions ... after the second complaint an engineer was sent to fix the hot water situation but was unable to find the problem. There was no attempt to remedy the problem with the shower door.

Location great close to shops, hotel needs renovation, water for showering was like warm, hotel staff were nice enough, not a 4 star hotel closer to a 2-3 star.

Trevlig och bra personal. Dock slitet rum med smutsigt golv.

We’ve had great encounters with staff. They were very helpful with information for tourists. Room service was great with housekeeping. The building had a nice ambiance so, we didn’t mind the poor quality of workmanship with the paint and fine tuning edges of baseboards or grouts. At first we were disgusted to see that the balcony’s metal bars and hinges were so rusty, but as we saw the nearby hotels having the same problem, we simply assumed that the volcano atmosphere might have caused that. So, we just looked pass that, and looked at the bright side. Location is perfect as we expected. The weather was good in the days we were there, compared to Cavite the next town we moved to, humid and hot. Food at the buffet was not all that great compared to restaurants around them, especially that Tagaytay was known to have great authentic foods. It had quite a variety of selections tho. The staff was very open to receive my feed back about the quality of food. Unlike here in the US, there was an abundance of workers, but mostly standing around and chatting among themselves. Maybe a bit more training is needed so guests will feel that they are attended to and feel more welcome as they are asked if everything is ok, or if they need anything else. Whatever happened to Filipino’s smiley faces?