大雅台萨米特里奇酒店

We had to kill a large cockroach in the room the first night of the stay. There was no hot water in either the shower or the hand wash basin and we had to shower in tepid water. The shower door did not close and water flooded out onto the bathroom floor creating a situation in which it was easy to slip. We informed the staff of these situations on 2 occasions ... after the second complaint an engineer was sent to fix the hot water situation but was unable to find the problem. There was no attempt to remedy the problem with the shower door.

Location great close to shops, hotel needs renovation, water for showering was like warm, hotel staff were nice enough, not a 4 star hotel closer to a 2-3 star.

Trevlig och bra personal. Dock slitet rum med smutsigt golv.

We’ve had great encounters with staff. They were very helpful with information for tourists. Room service was great with housekeeping. The building had a nice ambiance so, we didn’t mind the poor quality of workmanship with the paint and fine tuning edges of baseboards or grouts. At first we were disgusted to see that the balcony’s metal bars and hinges were so rusty, but as we saw the nearby hotels having the same problem, we simply assumed that the volcano atmosphere might have caused that. So, we just looked pass that, and looked at the bright side. Location is perfect as we expected. The weather was good in the days we were there, compared to Cavite the next town we moved to, humid and hot. Food at the buffet was not all that great compared to restaurants around them, especially that Tagaytay was known to have great authentic foods. It had quite a variety of selections tho. The staff was very open to receive my feed back about the quality of food. Unlike here in the US, there was an abundance of workers, but mostly standing around and chatting among themselves. Maybe a bit more training is needed so guests will feel that they are attended to and feel more welcome as they are asked if everything is ok, or if they need anything else. Whatever happened to Filipino’s smiley faces?

Reasonably priced and clean hotel. Convenient to go to a mall beside the hotel, where places to eat around the hotel can be found. Room is spacious; lobby is decent. Only feedback - hard to communicate with the hotel - sent emails to them since December 7, 2025 re: requests concerning reservation and no reply were received from them. Needed to call them to communicate.

Close to restaurants and mall

The staff was VERY helpful and the view of the lake from our room was great.

False advertisement. Hotel says newly remodeled rooms but room looks outdated. AC thermostat was broken and bathroom has molds. The rooms smells and feels damp. Staff is great though.

The staff was excellent. Whoever check us in was super nice.

接客が良く、朝食もとても良かった！

Clean room awesome lobby

Service was first-class. From front of house to housekeeping and everyone in between, all the staff were very attentive, courteous and efficient with a smile. The only things I can fault are the rooms being obviously dated, the open air side across the rooms which caused the rains to blow into the open doors, and the squeaky left elevator that scared me to no end. Taking everything into consideration, I would book this hotel again when chance permits.

Great customer service

Limited menu. I have a garlic/onion allergy, and could not eat anything on the m menu. Even the burger patties came pre-loaded with garlic.

Location

We absolutely loved staying here, the view overlooking Taal was breathtaking, both at bedtime and upon waking. It would have been perfect if there were stools and a small table on the balcony to fully enjoy the scenery, but that’s a minor detail. The staff were exceptional… always welcoming us with a smile, thoughtful, respectful, and willing to go the extra mile to make our stay comfortable. I highly recommend this place! Rooms on the 7th floor and above offer a clear, unobstructed view of Taal. We’ll definitely be back. The bathroom was clean and spacious, and we appreciated the mini fridge, microwave, and kettle. We even borrowed cutlery and small plates so we could celebrate my mum’s birthday with cake, such a nice touch! Oh and let me mention the Breakfast here- it’s worth the price. Delightful everyday with so much selection. It caters to both Filipinos & western taste. So close to great restaurants like BalayDako, RSM & the famous Starbucks overlooking Taal. The hotel itself has a passage to go to a smaller Starbucks & shopping mall beside it. So convenient. Loads of parking space. Highly recommend this place to family & friends

Area around it.

We enjoyed our stay and the breakfast buffet. Thanks!

Location

Had a wonderful stay at Summit Ridge! The staff were amazing—so friendly and welcoming! Check-in was smooth, and the front office team greeted us with genuine smiles. They provided helpful information about the hotel’s facilities and amenities. Since it was Holy Week, they also gave us recommendations on churches to visit around Tagaytay, which we really appreciated. The room was beautiful, and the view of Taal was the best I’ve ever seen—absolutely breathtaking! Check-out was quick and seamless. We will definitely be coming back!