The Carmen Hotel

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8.7
/10
Very Good
31 reviews
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Penafrancia Avenue, Naga, Camarines Sur, Philippines, 4400
The Carmen Hotel is a boutique hotel in downtown Naga that offers easy access to malls, the airport, and other must-see spots. Whether traveling for business or leisure, guests can enjoy a comfortable stay at the hotel with its elegantly designed interiors, spacious guest rooms, top-notch facilities, and excellent service.
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Penafrancia Avenue, Naga, Camarines Sur, Philippines, 4400
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Overview of The Carmen Hotel

The Carmen Hotel is a sophisticated 4-star Others located at Penafrancia Avenue, Naga City, Camarines Sur, Naga, Camarines Sur, Philippines, 4400. Check-in begins from 14:00, and check-out must be completed before 12:00. The unique angle of this property is its strategic placement in the heart of the city, providing guests with immediate access to the most significant cultural and religious landmarks in Naga while maintaining a refined atmosphere for your stay.

As an upscale comfort property, this hotel is designed for travelers who prioritize convenience and quality during their visit to Camarines Sur. Whether you are visiting for business or a pilgrimage, you will find the service standards and amenities align with your expectations for a premium stay. To secure your preferred dates, you can book hotel rooms directly through our platform for a seamless experience.

Location and Getting to The Carmen Hotel

Address and Directions

The hotel is situated on Penafrancia Avenue, a central artery in Naga City. If you are arriving from the airport, you can easily reach the property via a local tricycle or a private car service. For those traveling from other provinces, you may book flight options to Naga Airport, followed by a short land transfer to the city center where the hotel is located.

Landmarks and Access

The Archbishop's Palace is located just 125 metres from the hotel, making it a very short walk of approximately two minutes. This historic site is a significant landmark for those interested in the religious heritage of the Bicol region. Staying here allows you to explore these cultural sites at your own pace without needing complex transportation arrangements during your visit.

Porta Mariae is situated 180 metres away, which is a quick three-minute walk from your room. This iconic arch serves as a gateway to the city's religious history and is a must-see for any visitor. When you book attraction tours in the area, you will find that many itineraries start near this historic structure, providing you with excellent convenience.

The Naga Metropolitan Cathedral is located 213 metres from the hotel, reachable in about three minutes on foot. As one of the oldest and most important churches in the region, it is a focal point for local festivities and daily worship. Being this close allows you to attend services or admire the architecture without the stress of navigating city traffic or finding parking.

The Bicol Medical Center (BMC) is located 1.23 km away, which is approximately a five to seven-minute drive by tricycle or taxi. This proximity is highly beneficial for medical professionals or families visiting patients who require a comfortable and reliable place to stay nearby. The accessibility of the hotel to major city infrastructure ensures that your travel remains efficient and stress-free throughout your entire stay.

Facilities and Amenities at The Carmen Hotel

Highlights You'll Love

The hotel features an on-site restaurant, which provides you with convenient access to delicious meals without needing to leave the premises. The spa facility is available to help you unwind and rejuvenate after a long day of exploring the city or attending meetings. Furthermore, the business facilities are designed to support your professional needs, ensuring you stay productive and connected while you are away from your office.

Room Comforts and Additional Services

Each room is equipped with modern essentials to ensure your comfort throughout your stay. You will find that the layout is optimized for relaxation, providing a quiet environment in the middle of the city. Our staff is dedicated to maintaining high standards of cleanliness and service for every guest. To view the latest rates and availability, please book hotel rooms today.

Check-in and Check-out at The Carmen Hotel

Check-in at The Carmen Hotel starts at 14:00, allowing you plenty of time to arrive and settle in after your journey. We recommend having your valid government-issued identification and your Traveloka booking confirmation ready upon arrival to ensure a smooth check-in process. If you arrive earlier, the front desk may be able to store your luggage while you explore the nearby city center.

Check-out is required before 12:00 on your day of departure. This timing allows our housekeeping team to prepare the rooms for incoming guests. If you require a late check-out, it is best to inquire with the front desk upon arrival, as this is subject to room availability. Planning your departure in advance will help you make the most of your final hours in Naga.

Your Naga Travel Guide

Getting to Naga from Manila and Major Philippine Cities

You can reach Naga by taking a domestic flight to Naga Airport, which is the fastest way to travel from Manila. Alternatively, many travelers choose to book flight tickets to Legazpi and take a bus or van to Naga. Long-distance buses from Manila are also a popular and budget-friendly option, offering overnight trips that arrive in the city early the next morning.

Best Time to Visit Naga

The best time to visit Naga is during the month of September, when the city celebrates the Penafrancia Festival. This is a vibrant time to experience local culture, processions, and street food. If you prefer a quieter visit, the months of January to May offer drier weather, which is ideal for walking around the city and visiting the various historical landmarks located near the hotel.

Food and Dining in Naga - Filipino Must-Tries

Naga is famous for its Bicolano cuisine, which is known for the generous use of coconut milk and chili. You must try Bicol Express and Laing, which are staples in local restaurants. Many eateries near the hotel offer authentic versions of these dishes. Exploring the local food scene is a highlight of any trip to the Bicol region, providing a true taste of the local culture.

Local Culture, Safety and Essential Apps in Naga

Naga is a safe and welcoming city for travelers. For your convenience, keep the emergency number 911 saved in your phone. We recommend downloading apps like Grab for easy transportation, Google Maps for navigation, and Traveloka to manage your itinerary. These tools will help you navigate the city like a local and ensure that you have all the information you need at your fingertips during your stay.

Frequently Asked Questions about The Carmen Hotel

Where exactly is The Carmen Hotel located?

The Carmen Hotel is located at Penafrancia Avenue, Naga City, Camarines Sur, Philippines, 4400. It is conveniently situated near the Archbishop's Palace, which is only 125 metres away, making it a central choice for visitors.

What time is check-in and check-out at The Carmen Hotel?

Check-in at The Carmen Hotel is from 14:00, and check-out is before 12:00.

How do I book The Carmen Hotel on Traveloka?

You can easily book hotel rooms by searching for The Carmen Hotel on the Traveloka website or app, selecting your dates, and completing the payment process.

What are the best attractions near The Carmen Hotel?

The best attractions nearby include the Archbishop's Palace, Porta Mariae, and the Naga Metropolitan Cathedral. You can book attraction tickets or tours to explore these sites in depth.

Is The Carmen Hotel good value for Filipino travelers?

Yes, as an upscale comfort hotel, it offers excellent value by combining a prime location with quality facilities, making it a preferred choice for both business and leisure travelers in Naga.

Why Book on Traveloka Philippines?

Thousands of Hotels Across the Philippines and Beyond

Traveloka offers a vast selection of accommodations, ranging from luxury resorts to every cheap hotel option you might need. Whether you are planning a business trip or a family vacation, our platform ensures you find the right place to stay at the best price.

Easy Refund & Reschedule

We understand that plans can change. Traveloka provides flexible refund and reschedule options for many bookings, giving you peace of mind when you finalize your travel arrangements. You can manage your bookings directly through the app with just a few taps.

Travel Made Easy - Exclusive Extras & Discounts

Enjoy exclusive discounts and special offers when you book through Traveloka. We frequently provide promo codes and member-only rates that help you save more on your flights, hotels, and activities, ensuring your travel budget goes further.

24/7 Customer Support

Our dedicated customer support team is available 24/7 to assist you with any inquiries or issues. Whether you need help with your booking or have questions about your stay, we are here to provide support whenever you need it.

Flexible Payment Options (GCash, Maya, credit card, PayLater)

We offer a variety of secure payment methods, including GCash, Maya, credit cards, and PayLater options. This flexibility allows you to choose the payment method that is most convenient for you, making the booking process simple and efficient.

Earn Rewards Every Booking

Earn points with every booking you make on Traveloka. These points can be redeemed for future discounts on hotels and flights, allowing you to enjoy even more savings as you continue to explore the Philippines and the rest of the world.

Book The Carmen Hotel on Traveloka Today

Experience the comfort and convenience of The Carmen Hotel by securing your reservation today. With its central location in Naga City and proximity to major landmarks, it is the ideal base for your next trip. Do not miss out on the opportunity to enjoy a premium stay at a competitive rate.

Visit the Traveloka website or download our app to check the latest availability and exclusive deals. Start planning your trip to Camarines Sur and book hotel accommodations with us for a reliable and rewarding travel experience.

All facilities in The Carmen Hotel

There are no facilities listed on this property.

Accommodation Policy & General Information in The Carmen Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00

Frequently asked question in The Carmen Hotel

What is normal check-in & check-out time at The Carmen Hotel?
The standard check-in time at The Carmen Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Carmen Hotel?
The Carmen Hotel is a 4.0-star hotel.
What do past guests say about The Carmen Hotel?
The Carmen Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Carmen Hotel

8.7
Very Good
From 31 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

9.1

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Traveler Reviews The Carmen Hotel

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Customer reviews
Mary a. m. B.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 363 week(s) ago
Overall it was a nice experience. Location is very accessible. Staff are very accommodating to our requests. Although one area for improvement is their towels, linens and curtains. You can easily spot dirt from curtains and even the bedsheets. Towels were not hotel quality (looks worn out due to color and roughness). Given the impression they project, these “small” details can make or break the guests impressions.
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Sheila B.
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Family
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6.1
/10
Reviewed 371 week(s) ago
It took the staff an hour and 20 minutes to give me my room. I complained and told us that they only had one housekeeping to do the cleaning. I need to follow-up several times for me to get my room. They upgraded me though, but I think it was not a good answer that they only had one housekeeping and that because I only booked 30 minutes ago. They should be prepared for the incoming guests at 2pm don’t they? And the people in the front desk should smile more often. Kudos to the restaurant staff though they were accommodating and very friendly.
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Mayrijhou P. T.
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8.5
/10
Reviewed 385 week(s) ago
We had an amazing experience with Carmen hotel, the room is very clean and spacious..The facilities are good and working..We had a good sleep because of their soft & comfortable bedding.. We also enjoyed the free breakfast at Baba resto. We are really happy spending our staycation here..see you carmen hotel on our next stay..😊 -
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Racquel L.
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Backpacking
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9.7
/10
Reviewed 419 week(s) ago
Great service! Friendly and always smiling staff. Great food! The smell of the hotel!
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Blesilda E.
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Family
icon-origin-TRAVELOKA
6.8
/10
Reviewed 424 week(s) ago
This was our second time to stay in the Carmen and not everything is good. Well, the room is clean and the service and the food is awesome. Keep it up guys :) But we weren't happy with the beddings/linens. They are old and looked dirty (check pictures). Also, there isn't a place where we could hang our wet towels. I refused to keep it inside the bathroom because wet towels could trap bad smells inside the bathroom most of the time. I also noticed that some areas and furniture in the lobby (not all) has become somewhat like a dirt trap. I happened to stay in the lobby for a while waiting for my husband and noticed - please try sitting down in the couch next to the Baba door and try staring at the table and the upper portion of the main door. You will understand what I mean.
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Toni A.
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Backpacking
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6.1
/10
Reviewed 425 week(s) ago
Shower sink is not working though the response was prompt. No dental kit provided upon arrival we need to call the service personnel to request for one. I wish a happy birthday to me.😞
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Ana B.
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Business
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10.0
/10
Reviewed 430 week(s) ago
Wow! Just wow! I never knew I would find this hotel in the heart of Naga. I was out on business travel and was able to squeeze in a great family outing. This hotel is living up to their reviews, rate and name. First, staffs are all accommodating and polite. Second, the room is very spacious, clean bed and nice interior design. Third, the pool temperature is great for the cool weather. The kids enjoyed this the most! Forth, the food. I will really give emphasis to the buffet breakfast. I got a very great deal so I did not expect the buffet breakfast. With that deal in mind, I would say that the food really make our stay! Thank you to all the staffs of The Carmen Hotel from Guard to Chef and to the management. Please keep growing. We will comeback.
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Cherie D.
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Family
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9.1
/10
Reviewed 457 week(s) ago
We had a great stay in this hotel. Kudos to all the staffs specially "Ace" who assisted us in all our needs. To housekeeping who are so prompt in all our request. Will surely recommend this hotel and be back again.
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Cherie D.
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Family
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9.7
/10
Reviewed 459 week(s) ago
All the staff from front desk, housekeeping, waiters were all warm and accommodating. Rooms are spacious and clean except for the toilet bowl (yellowish, lots of stain). Overall we enjoyed our stay.
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Roselyn I.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 461 week(s) ago
Great experienced. Will spend another vacation with my family.
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Tin A.
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Business
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10.0
/10
Reviewed 465 week(s) ago
Great experience. Clean. Food’s ok. Superb
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Michael S. I.
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Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 466 week(s) ago
I enjoyed my stay at The Carmen Hotel. The room is spacious and cozy and they have very comfortable bed and pillows. There's also a gym which I really like so I can still workout even on a vacation. I was also able to relax by taking a dip to the hotel's swimming pool. The hotel staffs are also warm, welcoming and helpful. Great location too!
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Mae A. A. P.
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Family
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9.7
/10
Reviewed 477 week(s) ago
Had a wonderful time. Although hope the pool could be cleaned as we saw bugs in the pool.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.