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  1. Hotel
  2. Philippines(8,959 hotel)
  3. Camarines Sur(67 hotel)
  4. Naga(37 hotel)
  5. The Carmen Hotel

The Carmen Hotel

Peñafrancia Avenue , Naga, Camarines Sur, Philippines, 4400
COMMON_SPACE The Carmen Hotel
LOBBY The Carmen Hotel
BAR_CAFE_LOUNGE The Carmen Hotel
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According to 22 guests
Based on 176 traveler reviews
Hotel Facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Naga Metropolitan Cathedral
(0.26 km)
Bicol Medical Center (BMC)
(1.23 km)
Basilica of Our Lady of Penafrancia
(1.56 km)
Naga Airport (WNP)
(10.02 km)
Review by Traveloka users

Based on 22 reviews

Very Good
Show reviews that mention...
- Family vacation
This was our second time to stay in the Carmen and not everything is good. Well, the room is clean and the service and the food is awesome. Keep it up guys :) But we weren't happy with the beddings/linens. They are old and looked dirty (check pictures). Also, there isn't a place where we could hang our wet towels. I refused to keep it inside the bathroom because wet towels could trap bad smells inside the bathroom most of the time. I also noticed that some areas and furniture in the lobby (not all) has become somewhat like a dirt trap. I happened to stay in the lobby for a while waiting for my husband and noticed - please try sitting down in the couch next to the Baba door and try staring at the table and the upper portion of the main door. You will understand what I mean.
- Backpacking
Shower sink is not working though the response was prompt. No dental kit provided upon arrival we need to call the service personnel to request for one. I wish a happy birthday to me.😞
- Business travel
Wow! Just wow! I never knew I would find this hotel in the heart of Naga. I was out on business travel and was able to squeeze in a great family outing. This hotel is living up to their reviews, rate and name. First, staffs are all accommodating and polite. Second, the room is very spacious, clean bed and nice interior design. Third, the pool temperature is great for the cool weather. The kids enjoyed this the most! Forth, the food. I will really give emphasis to the buffet breakfast. I got a very great deal so I did not expect the buffet breakfast. With that deal in mind, I would say that the food really make our stay! Thank you to all the staffs of The Carmen Hotel from Guard to Chef and to the management. Please keep growing. We will comeback.
- Family vacation
We had a great stay in this hotel. Kudos to all the staffs specially "Ace" who assisted us in all our needs. To housekeeping who are so prompt in all our request. Will surely recommend this hotel and be back again.
- Family vacation
All the staff from front desk, housekeeping, waiters were all warm and accommodating. Rooms are spacious and clean except for the toilet bowl (yellowish, lots of stain). Overall we enjoyed our stay.
- Business travel
Great experienced. Will spend another vacation with my family.
- Business travel
Great experience. Clean. Food’s ok. Superb
- Backpacking
I enjoyed my stay at The Carmen Hotel. The room is spacious and cozy and they have very comfortable bed and pillows. There's also a gym which I really like so I can still workout even on a vacation. I was also able to relax by taking a dip to the hotel's swimming pool. The hotel staffs are also warm, welcoming and helpful. Great location too!
- Family vacation
Had a wonderful time. Although hope the pool could be cleaned as we saw bugs in the pool.
- Backpacking
Great service! Friendly and always smiling staff. Great food! Ang bango ng hotel!

Hotel Facility


Hotel Policy

  • Public Facilities
    • Coffee shop
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Safety deposit box
    • WiFi in public area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Things to Do
    • Children pool
    • Fitness center
    • Massage
    • Outdoor pool
    • Pool sun loungers
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • 24-hour Receptionist
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
    • Cafe
  • General
    • AC
    • Non-smoking room
    • Swimming pool
  • Transportation
    • Area shuttle with surcharge
    • Secure parking
  • Kids and Pets
    • Highchairs
  • Shuttle Service
    • Airport transfer
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

The Carmen Hotel is a hotel in a good neighborhood, which is located at Naga.

The hotel has a very good location, also near the Naga Airport (WNP), which is only 10.02 km away.

Not only well positioned, but The Carmen Hotel is also one of hotels near the following Naga Metropolitan Cathedral within 0.26 km and Bicol Medical Center (BMC) within 1.23 km.

About The Carmen Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Carmen Hotel provides a pleasant accommodation for your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Carmen Hotel.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Carmen Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Carmen Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Carmen Hotel is the right place to stay.

Kindly contact hotel for Free Airport Shuttle
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+63-2-246-9057
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