Thunderbird Resorts - Poro Point

Resorts
7.4
/10
Pleasant
164 reviews

What Guests Say About Their Stay

Lalaine D. D.
9.7
/ 10
Had a great time. It was a bit rainy but it's fine. We enjoyed our stay. Looking forwards to our next visit.
Sheree A. B.
8.5
/ 10
The pool is very nice. The room has perfect view.
Arthur
10.0
/ 10
Very unique property felt like we were in Greece. Food was good beer was cold staff was great . A special thanks to Ms Kat
Imelda
10.0
/ 10
We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night. We requested a microwave and provided it right away. Pillows are great and mattress felt good. Staff is friendly and excellent service. Plan to stay again to this Hotel in the future.
Roberto
10.0
/ 10
An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.
In the Area
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Poro Point Freeport Zone, Poro Point, San Fernando City, La Union, Philippines, 2500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Nestled on a cliff overlooking the West Philippine Sea, Thunderbird Resorts & Casinos – Poro Point is as captivating as its magnificent backdrop. This 65-hectare Mediterranean-inspired destination features white-washed buildings with cobalt blue domes and accents that blend with the azure waters and skies.
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What's around Thunderbird Resorts - Poro Point

Poro Point Freeport Zone, Poro Point, San Fernando City, La Union, Philippines, 2500
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Thunderbird Resorts - Poro Point Rates per Night

Planning a getaway to the beautiful shores of San Fernando City? Finding the perfect hotel at the right price is key to a memorable vacation. Thunderbird Resorts - Poro Point room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Thunderbird Resorts - Poro Point hotel rates? Traveloka is your go-to source for the latest deals and promotions.

Thunderbird Resorts - Poro Point Location & Address

Thunderbird Resorts - Poro Point is located at Poro Point Freeport Zone, Poro Point, San Fernando City, La Union, Philippines, 2500. It's situated in the San Fernando City area of the Philippines, known for its stunning coastal views and relaxed atmosphere. The hotel is approximately 10 km from the city center.

How to go to Thunderbird Resorts - Poro Point from Airport

Arriving at the airport and heading straight to your hotel should be a breeze. Here's how you can easily get to Thunderbird Resorts - Poro Point from the airport, ensuring a smooth start to your vacation. Here are a few options for your hotel transfer:

  • Taxi (most direct): Taxis are readily available at the airport. This is the most convenient option, taking you directly to the hotel.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a good option if you prefer a pre-booked ride.
  • Hotel Shuttle (most convenient): Check if Thunderbird Resorts - Poro Point offers an airport shuttle service. This is often the most convenient option, especially if you have a lot of luggage.

Tips: To ensure a hassle-free transfer, consider booking a ride in advance, especially during peak travel times. This will save you time and potential stress upon arrival.

Thunderbird Resorts - Poro Point Reviews & Summary

Wondering what other travelers think about Thunderbird Resorts - Poro Point? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. Thunderbird Resorts - Poro Point consistently receives positive feedback for its stunning location, excellent service, and luxurious amenities.

Guests rave about the breathtaking views, the well-appointed rooms, and the friendly staff. The resort's unique features, such as its infinity pool overlooking the ocean and its proximity to the beach, make it a standout choice. "Absolutely loved my stay! The views were incredible, and the staff was so welcoming. Highly recommend!"

Thunderbird Resorts - Poro Point Room Types Available

Choosing the right room is essential for a comfortable stay. Thunderbird Resorts - Poro Point offers a variety of hotel room types to suit different needs and preferences. Here's a glimpse of what you can expect:

  • Deluxe Room: Offers comfortable accommodations with a choice of a king-size bed or two twin beds.
  • Premier Room: Features more space and often includes a balcony or terrace with stunning views.
  • Suite: Provides a separate living area and bedroom, perfect for families or those seeking extra space.
  • Villa: Offers a private and luxurious experience with a private pool and exclusive amenities.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in Thunderbird Resorts - Poro Point

Thunderbird Resorts - Poro Point offers a range of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the facilities available:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout at the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Restaurant: Savor delicious meals at the hotel's restaurant.
  • Bar: Unwind with a drink at the bar.
  • Kid's Club: Keep the little ones entertained with activities at the kid's club.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Thunderbird Resorts - Poro Point

Dining at Thunderbird Resorts - Poro Point is a treat for the taste buds. Whether you're looking for a buffet or a casual meal, the hotel offers a variety of options. Here's a look at the dining experiences available:

  • Olives Restaurant: Offers a diverse menu with international and local dishes. Price per person: ₱800 - ₱1,500. Opening hours: 7:00 AM - 10:00 PM.
  • Pool Bar: Enjoy light snacks and refreshing drinks by the pool. Price per person: ₱300 - ₱800. Opening hours: 10:00 AM - 6:00 PM.
  • Buffet: Offers a wide selection of dishes for breakfast, lunch, and dinner. Price per person: ₱1,000 - ₱2,000. Opening hours: Varies.

Signature dishes and special promotions are often available. Check with the hotel for the latest offerings.

Thunderbird Resorts - Poro Point Airport pickups and How to Book

For a seamless arrival, consider the hotel's airport transfer service. Many hotels offer airport pick-up services to make your journey easier. Here's what you need to know about airport transfers at Thunderbird Resorts - Poro Point:

Thunderbird Resorts - Poro Point offers airport pick-up services. To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details and the number of passengers. This ensures a smooth and stress-free transfer from the airport to the hotel.

Nearby MRT Station & Bus Stops

Exploring San Fernando City is easy with convenient public transport options. Here's a look at the nearby MRT stations and bus stops:

  • The nearest bus stop is located approximately 1 km from the hotel.

Public transport cards are available for purchase at the bus station. Check for the latest information on payment methods and routes.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family near Thunderbird Resorts - Poro Point? San Fernando City offers a variety of attractions for all ages. Here are some nearby places to visit:

  • Poro Point Baywalk: Enjoy a leisurely stroll along the baywalk, offering stunning views of the ocean. Distance from hotel: 1 km. Entry price: Free.
  • Ma-Cho Temple: Visit this beautiful Taoist temple, known for its intricate architecture and serene atmosphere. Distance from hotel: 5 km. Entry price: Free.
  • San Fernando City Public Market: Experience the local culture and browse through a variety of goods. Distance from hotel: 8 km. Entry price: Free.
  • Thunderbird Resorts Poro Point Casino: Try your luck at the casino. Distance from hotel: 0 km. Entry price: Free.
  • Baluarte Zoo: A zoo with a variety of animals. Distance from hotel: 10 km. Entry price: ₱200.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Thunderbird Resorts - Poro Point (San Fernando City)

Exploring the local culinary scene is a must when visiting San Fernando City. Here are some nearby dining options to satisfy your cravings:

Cafes/ Restaurants:

  • Cafe Ysabel: A popular cafe known for its delicious pastries and coffee.
  • The Coffee Bean & Tea Leaf: A well-known chain offering a variety of coffee and tea drinks.
  • Yellow Cab Pizza: A popular pizza chain.

Local Streetfood:

  • Isaw: Grilled chicken or pork intestines.
  • Kwek Kwek: Deep-fried boiled eggs coated in an orange batter.
  • Fishballs: Deep-fried fish balls served with a sweet and sour sauce.
  • Pancit: A noodle dish.
  • Halo-Halo: A popular Filipino dessert with shaved ice, mixed fruits, and sweet beans.

Shopping places near Thunderbird Resorts - Poro Point (San Fernando City)

Need to do some shopping during your stay? Here are some shopping places near Thunderbird Resorts - Poro Point:

  • CityMall San Fernando: A shopping mall with a variety of stores and restaurants.
  • Puregold Price Club: A supermarket.
  • SM City San Fernando: A large shopping mall with a wide selection of stores.

Other Places to Stay Near Thunderbird Resorts - Poro Point

Looking for alternative accommodations near Thunderbird Resorts - Poro Point? San Fernando City offers a range of hotels to suit different budgets and preferences. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Thunderbird Resorts - Poro Point
  • Marriott Hotel Manila
  • The Peninsula Manila

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Microtel by Wyndham - Tarlac
  • Quest Hotel and Conference Center - Clark
  • Clark Marriott Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hotel Sogo - Tarlac
  • The Farm at San Benito
  • Midori Clark Hotel and Casino

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Thunderbird Resorts - Poro Point? Finding the perfect room and securing your reservation is easy with Traveloka. Traveloka offers a seamless booking experience, allowing you to compare prices, view room options, and read reviews all in one place.

Book your stay through Traveloka today and enjoy a hassle-free experience. With Traveloka, you can find the best deals and ensure a memorable stay at Thunderbird Resorts - Poro Point.

All facilities in Thunderbird Resorts - Poro Point

Others Thunderbird Resorts - Poro Point
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Beach towel
  • Casino
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Family-friendly Facilities

  • Babysitting & childcare (surcharge)
  • Children pool
  • Children club (surcharge)

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Conference center
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Golf course

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Thunderbird Resorts - Poro Point

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately PHP 680 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: PHP 1500 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property charges mandatory destination fees on weekends. Guest booked in Premier Deluxe rooms are charged PHP 500 per stay (PHP 1,000 per stay on holidays or Holy Week), and guests booked in Villas are charged PHP 1,000 per stay (PHP 1,500 per stay on holidays or Holy Week).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 15:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 15:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thunderbird Resorts - Poro Point
64
Another facilities in Thunderbird Resorts - Poro Point
Beach umbrella, Outdoor pool, Garden, Spa, Beach towel

Frequently asked question in Thunderbird Resorts - Poro Point

What are available facilities at Thunderbird Resorts - Poro Point?
There are top facilites at Thunderbird Resorts - Poro Point such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Thunderbird Resorts - Poro Point?
The standard check-in time at Thunderbird Resorts - Poro Point is starting from 15:00 - 15:30 while the latest check-out time is at Before 12:00
Does Thunderbird Resorts - Poro Point provide breakfast?
Yes, Thunderbird Resorts - Poro Point provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thunderbird Resorts - Poro Point?
Thunderbird Resorts - Poro Point is a 5.0-star hotel.
How many rooms are available at Thunderbird Resorts - Poro Point?
Thunderbird Resorts - Poro Point has 64 rooms in total.
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More Reviews from Other Guests in Thunderbird Resorts - Poro Point

7.0
Pleasant
From 124 reviews
Cleanliness

7.0

Room Comfort

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Thunderbird Resorts - Poro Point

Number of reviews per page
20
40
Top reviews
ROSARIO ANNA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poor condition of facility and terrible customer service
Helen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property is very pricey, yet it lacks maintenance and amenities. The villa has 2 bathrooms and another toilet, but they left only half used toilet papers and no more extras left for use. And we stayed 2 nights for 6 people. For paying that high price of the villa, I don’t think it is worth it to stay there. Plus more added deposits and resort fees. There was only 1 or 2 groups I’ve seen during my 2 nights stay, probably because no one will repeat business with them because of it’s being vey pricey when it doesn’t even have amenities. The pool is very far, the ocean side is also far from the villa. You would have to call for the free shuttle every time you have to come out and enjoy the pool and ocean view, if you do not have your own car. It is very poorly maintained. There were buildings or rooms and debris from buildings that were eye sore and were just let go of some of the villas or rooms. It was unkept. I noticed on my 2nd morning that since we were staying in that particular villa, so it was mowed that day too. I noticed after I came back from breakfast.
Read More
Clarita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was on the luxury category on the website, but there's a lot that doesn't consider at luxury to my own opinion I've traveled all the world ,but its near to a 5 star. We stayed on a 2 bedroom villa, the bathroom is terrible, the water coming out on faucet is spraying, literally spraying on me wbile using it. It also leaked the water just goes down under the sink ,water all over the floor , the towels are dark white ready eeww! Get this one ,..there is deep soaker tub but no water coming out ,it judt trickles how can you fill the bath tub , no not water either .The bedrooms are big , but there's something missing ,it's only a bed ,, there's no chair to sit in the bedroom its just blank .The curtains wete already old with water stains, its kind of gross..The food selection on the buffet is very average. The grill & barbecue restaurant, we had dinner oh boy the seafood is so gross. The taste ,,the quality of the food is terrible, .I can't believed their serving this food to guests, We didn't eat the food & I brought this attention to the server.,,as a foreigner this is not acceptable, they charge the price for a 5 star luxury resort but the quality of food I can't eat this kind. I can prepare tbis food way better .The toilet by the buffet area was plugged,,its gross its near the restaurant.
Read More
Edgar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Roaches in the bathroom shower. Rusty shower heads. Overpriced and overrated.
Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very unique property felt like we were in Greece. Food was good beer was cold staff was great . A special thanks to Ms Kat
Artemio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The villa is very spacious big rooms and clean but far from the main bldg and restaurants
Dwayne
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The front desk staff were not helpful and somewhat rude.
Imelda
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night. We requested a microwave and provided it right away. Pillows are great and mattress felt good. Staff is friendly and excellent service. Plan to stay again to this Hotel in the future.
Jasby
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Definitely not a 5 star hotel as advertised. Feels like a 4 star. So many issues with small details and desperately needs a major renovation
Carolina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Just right and Good
Jan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

They should inform their costumers that you will be charged for missing room keys. 300 pesos per card key. Not enough dining options, no convenience store to buy stuff.
Rosario
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Wonderful!
Roberto
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.
Antonino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great place unwind..
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Very nice place where you can relax and enjoy the view of sunset!
ernest cyril
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

It was less exciting than the first time we were ththerere in 2020. I booked a massage therapy and got confirmed but then when I showed up for the appointment, nobody was there.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Hardly a 5 * hotel It may of been once upon a time but now more like 3/4 * The property is in urgent need of a renovation Pools had tiles broken and missing The beach was not maintained to any extent Overall the property is not inviting Almost all paintwork is rusting or very faded The casino isn’t on site it’s a transfer bus ride away Must say the restaurants were nice. Great food and great staff
Read More
Imelda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The staff at the restaurant look so tired, The service was so slow, the drinks we order took 35 mins, we have to follow it up. They served the food one oder after the other! My sister’s food was missed! We were half way eating our food when we called their attention, that’s when we’ve learned it wasn’t included.
DANIEL
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Nice venue, good views of sunset, the property is run down and falling apart, elevator did not work. The food is more like cafeteria food not classy or even decent. The pools were big but tile falling apart my son cut his feet so not safe at all. The aircon was good, coffee and bakery was good (Deli Shop). The staff was all nice and pleasant. Will not be going back due to poor property conditions!!
Read More
Jovita
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Villa was not clean & lack some amenities
Number of reviews per page
20
40

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Others 4 Thunderbird Resorts - Poro Point

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 124 reviews
Cleanliness

7.0

Room Comfort

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thunderbird Resorts - Poro Point

Number of reviews per page
20
40
Top reviews
ROSARIO ANNA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poor condition of facility and terrible customer service
Helen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property is very pricey, yet it lacks maintenance and amenities. The villa has 2 bathrooms and another toilet, but they left only half used toilet papers and no more extras left for use. And we stayed 2 nights for 6 people. For paying that high price of the villa, I don’t think it is worth it to stay there. Plus more added deposits and resort fees. There was only 1 or 2 groups I’ve seen during my 2 nights stay, probably because no one will repeat business with them because of it’s being vey pricey when it doesn’t even have amenities. The pool is very far, the ocean side is also far from the villa. You would have to call for the free shuttle every time you have to come out and enjoy the pool and ocean view, if you do not have your own car. It is very poorly maintained. There were buildings or rooms and debris from buildings that were eye sore and were just let go of some of the villas or rooms. It was unkept. I noticed on my 2nd morning that since we were staying in that particular villa, so it was mowed that day too. I noticed after I came back from breakfast.
Read More
Clarita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was on the luxury category on the website, but there's a lot that doesn't consider at luxury to my own opinion I've traveled all the world ,but its near to a 5 star. We stayed on a 2 bedroom villa, the bathroom is terrible, the water coming out on faucet is spraying, literally spraying on me wbile using it. It also leaked the water just goes down under the sink ,water all over the floor , the towels are dark white ready eeww! Get this one ,..there is deep soaker tub but no water coming out ,it judt trickles how can you fill the bath tub , no not water either .The bedrooms are big , but there's something missing ,it's only a bed ,, there's no chair to sit in the bedroom its just blank .The curtains wete already old with water stains, its kind of gross..The food selection on the buffet is very average. The grill & barbecue restaurant, we had dinner oh boy the seafood is so gross. The taste ,,the quality of the food is terrible, .I can't believed their serving this food to guests, We didn't eat the food & I brought this attention to the server.,,as a foreigner this is not acceptable, they charge the price for a 5 star luxury resort but the quality of food I can't eat this kind. I can prepare tbis food way better .The toilet by the buffet area was plugged,,its gross its near the restaurant.
Read More
Edgar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Roaches in the bathroom shower. Rusty shower heads. Overpriced and overrated.
Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very unique property felt like we were in Greece. Food was good beer was cold staff was great . A special thanks to Ms Kat
Artemio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The villa is very spacious big rooms and clean but far from the main bldg and restaurants
Dwayne
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The front desk staff were not helpful and somewhat rude.
Imelda
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night. We requested a microwave and provided it right away. Pillows are great and mattress felt good. Staff is friendly and excellent service. Plan to stay again to this Hotel in the future.
Jasby
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Definitely not a 5 star hotel as advertised. Feels like a 4 star. So many issues with small details and desperately needs a major renovation
Carolina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Just right and Good
Jan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

They should inform their costumers that you will be charged for missing room keys. 300 pesos per card key. Not enough dining options, no convenience store to buy stuff.
Rosario
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Wonderful!
Roberto
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.
Antonino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great place unwind..
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Very nice place where you can relax and enjoy the view of sunset!
ernest cyril
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

It was less exciting than the first time we were ththerere in 2020. I booked a massage therapy and got confirmed but then when I showed up for the appointment, nobody was there.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Hardly a 5 * hotel It may of been once upon a time but now more like 3/4 * The property is in urgent need of a renovation Pools had tiles broken and missing The beach was not maintained to any extent Overall the property is not inviting Almost all paintwork is rusting or very faded The casino isn’t on site it’s a transfer bus ride away Must say the restaurants were nice. Great food and great staff
Read More
Imelda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The staff at the restaurant look so tired, The service was so slow, the drinks we order took 35 mins, we have to follow it up. They served the food one oder after the other! My sister’s food was missed! We were half way eating our food when we called their attention, that’s when we’ve learned it wasn’t included.
DANIEL
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Nice venue, good views of sunset, the property is run down and falling apart, elevator did not work. The food is more like cafeteria food not classy or even decent. The pools were big but tile falling apart my son cut his feet so not safe at all. The aircon was good, coffee and bakery was good (Deli Shop). The staff was all nice and pleasant. Will not be going back due to poor property conditions!!
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Jovita
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Leisure with Friends
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Villa was not clean & lack some amenities
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