PHP | EN

Get App

Support

Search Hotels

Eurostars Universal Lisboa

Name: Eurostars Universal Lisboa
Address: Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Lisboa, Portugal, 1990-221, Avenida do D. Joao 11 (13), lote 1.12.01, Lisboa, 1990-221, Portugal
Rating: 9.2

Hotels

Finding rooms for you...

9.2

/10

Exceptional

1,416 reviews

What Guests Say About Their Stay

Cornell

10.0

/ 10

This hotel was conveniently located near airport shopping dining and caniso I really enjoyed the steam room and sauna

Denise

10.0

/ 10

Eurostars Universal Lisboa Hotel (Parque das Nacoes) was one of the best hotel experiences in my travel history. What made it exceptionally special was the awesome staff! As I entered the doors I immediately received a warm-welcome, and this carried on through to the onsite restaurant (best salmon ever!), to the pool bar, right down to the smiley housekeeping staff. EVERYONE was top-notch and provided the best that hospitality can provide. To say that they understood the assignment is an understatement. I have to give a SPECIAL shout-outs to Daniel in the on-site restaurant and Andre at the Pool Bar. BIG hearts!! I was traveling solo, so my room was very quaint, clean and extremely comfortable with a nice view of the Tagus River. I highly recommend this hotel for those who prefer not to be in the center of the hustle and bustle of the city center. It's a great area for walking alongside the ocean, renting an electric cycle, shopping at the Vasco da Gama Mall, trying your luck at the Casino Lisboa and visiting the Oceanarium.

Marie-Claudia

10.0

/ 10

Le personnel était vraiment gentil, l'endroit très propre et la nourriture excellente.

In the Area

See Map

Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Lisboa, Portugal, 1990-221

Main Facilities

This accommodation offers:

Outdoor pool

Laundry service

Luggage storage

Elevator

Garden

Rooftop terrace

Business facilities

Eurostars Universal Lisboa is a 5-star hotels that has been welcoming guests since 2021. Eurostars Universal Lisboa is part of Eurostars Hotels under Hotusa Group. There are 189 rooms spread across 15 floors.

What's around Eurostars Universal Lisboa

Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Lisboa, Portugal, 1990-221

Discover More Places

Discover More About Eurostars Universal Lisboa

General Information

Location

Located at Avenida do D. Joao 11 (13), lote 1.12.01 in Lisbon, Portugal. Those looking to explore will find Portinho da Arrábida Beach, Costa da Caparica Beach, and Michel Giacometti Museum nearby. Closest airport is Lisbon Airport (LIS), 3.459 km away from the accommodation.

Facilities & Amenities

Eurostars Universal Lisboa has Outdoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Eurostars Universal Lisboa has Business facilities available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 351 211-161600

All facilities in Eurostars Universal Lisboa

Facility

Outdoor pool

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Guest Services

24-hour front desk
Luggage storage
Concierge
Laundry Service

Activity & Leisure

Garden
Outdoor pool
Outdoor Seasonal Pool
Locally Owned Tours & Activities
Pool sun loungers

Public Facilities

Elevator
Covered Parking
Safety deposit box
Coffee shop

Business Facilities

Meeting Room
Business facilities

Meals & Dining

Vegetarian Breakfast Available
Snack bar
Breakfast

Accommodation Facilities

Smoking area
Self-Parking
Banquet Hall
Rooftop terrace

Sports & Recreation

Fitness Facilities

Connectivity

Wi-Fi
TEXT

Accommodation Policy & General Information in Eurostars Universal Lisboa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

The seasonal pool will be open from May 01 to October 31.
Cashless payment methods are available for all transactions.

Minimum Age Policy

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Eurostars Universal Lisboa	189
Number of floors in Eurostars Universal Lisboa	15
Another facilities in Eurostars Universal Lisboa	24-hour front desk, Luggage storage, Concierge, Laundry Service, Garden

Frequently asked question in Eurostars Universal Lisboa

What is normal check-in & check-out time at Eurostars Universal Lisboa?

The standard check-in time at Eurostars Universal Lisboa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Eurostars Universal Lisboa?

Eurostars Universal Lisboa is a 5.0-star hotel.

How many floors does Eurostars Universal Lisboa have?

Eurostars Universal Lisboa has 15 floors.

How many rooms are available at Eurostars Universal Lisboa?

Eurostars Universal Lisboa has 189 rooms in total.

What do past guests say about Eurostars Universal Lisboa?

Eurostars Universal Lisboa is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Eurostars Universal Lisboa

Overall Ratings & Reviews Eurostars Universal Lisboa

Other sources (1,416)

9.2

Exceptional

From 1,416 reviews

Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Eurostars Universal Lisboa

Number of reviews per page

Top reviews

Cornell

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was conveniently located near airport shopping dining and caniso I really enjoyed the steam room and sauna

Jennifer

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

We just didn’t appreciate having to book two rooms for 3 people. As a family we should be able to stay together. Also being charged at another Eurostars hotel 346.07 cdn (Montreal) when we were clearly staying in Lisbon. And not being refunded because we cancelled. Terrible.

Denise

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Ruairi

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

was expecting the rooms to be bigger. The service was very slow at the restaurant, & felt kinda overpriced for what it was. Would stay here again with a good rate but it didnt feel like a 5 star - hotel lobby/foyer/cafe area was really nice but the rooms were small.

Julian

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Small gym and pool but awesome hotel with amazing staff

Marie-Claudia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Le personnel était vraiment gentil, l'endroit très propre et la nourriture excellente.

Athena B

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

I regret that I didn't get her name, but the young lady at registration was very friendly and extremely helpful. She gave me a list of places to go for dinner within walking distance. Also a complimentary drink voucher for the rooftop bar. The view was amazing from up there. The Breakfast was amazing in the dining area. Lots of local specialties. My room was clean and comfortable with a fabulous view. I will definitely stay with Eurostar again in the future, and highly recommend for travelers.

Yvonne

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location, nice rooftop pool-drinks a bit pricier-food was good

RAUL F

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel

Gordon

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The greeting was warm and professional. They allowed me to check in early. The room went beyond my expectations. The rooftop pool was simple, but who needs more when the views are spectacular? Every employee I dealt with went above and beyond, but the room was amazing, and that is where it begins and ends. 3 blocks from train station, metro, and mall, and surrounded by restaurants. Don't hesitate to book there if you get the chance.

Bita

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I had a wonderful stay at Eurostars Universal Lisboa. The location is excellent—close to the waterfront, restaurants, shopping, public transportation, and many of Lisbon’s main attractions, making it a perfect base for exploring the city. The staff were outstanding throughout my stay. Everyone was professional, welcoming, and always willing to help with recommendations or any requests, making me feel genuinely valued as a guest. The hotel amenities were also fantastic. The rooms were modern, clean, and comfortable, and the facilities were well maintained. The rooftop pool and bar offered beautiful views, and the breakfast had a great selection of fresh, high-quality options. Overall, Eurostars Universal Lisboa exceeded my expectations. With its prime location, exceptional staff, and excellent amenities, I would highly recommend it to anyone visiting Lisbon and would happily stay here again.

Carmelle

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room with a convenient location to all the places I wanted to go to. Pool is an infinity pool on the smaller end. Didn’t eat at the restaurant or order room service so can’t say much about that. Room was on the semi circle end which was nice. Front facing.

Brian

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

A very modern hotel in the new district of Lisbon minutes from the airport. Spacious room with comfortable bed and great view of the Sea of Straw and former Expo site. Friendly staff. Very good breakfast and bar. Walking distance to big mall and casino. It is a 1/2 hour Metro ride downtown old town. Disappointed in restaurant choice near hotel.

Iain

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The Eurostars Universal Hotel has a 5 star rating and in my opinion, quite rightly so. The hotel is situated about 10 minutes walk from Lisbon Oriente Station and Vaso Da Gama Shopping Centre - one of Lisbon's major centres. The hotel staff were excellent from arrival through to departure - always courteous, polite and efficient.

Carrie

Business with Partner

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

breakfast very basic, very slow drinks service Waited 25 mins for coffee and in the end collected it myslef !

John

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

This was a luxury hotel. The room was very nice with a king bed. It had a small workout room which I believe was open 24 hours. The top floor had a wonderful outdoor bar, pool, and seating/table area. The view was amazing from there. The neighborhood was very nice. It was a modern neighborhood with lots of high rise buildings. It was very close to the water and to the Oriente station which had everything you needed.

Albert

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Loved my stay!!! Very nice hotel, I lovely area of Lisbon... and close to metro, to take you everywhere else. Arrived early, and Jessica was so nice to get me an early check-in. Thank you so much. Room was very nice, comfortable bed and very clean. Breakfast buffet was superb!!! All of the staff was wonderful.... if I get back, will definitely try to book there again.

Naomi

with Friends

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The rooftop pool was a highlight of this property. The staff are a delight and helped with every question or concern brought up.

Ernesto

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room showers have mold. The windows aren’t soundproof at all. Otherwise, it is a fine hotel and I’m glad I got it 50% off the regular price BUT it’s not a 5 start hotel.

Peter

with Partner

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Fire alarm went off twice, super sketchy elevator, terrible front desk service. It was cheap and good for one day but don’t recommend.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.