ユーロスターズ ユニバーサル リスボア

Everything was perfect. Reception, room and other facilites were also good. Furthermore, while I had stayed in the hotel, the hotel gave champagne and sweets. Every guests can enjoy spa which includes sauna and excercize machine. The sauna seems to be open until 22:00.

Beautiful just like in the photos. Jessica at the reception went above and beyond to ensure our smooth transition from the ship to the hotel. She took care of our transportation and facilitated early check-in for most of the group. Additionally, she directed us to nearby attractions and even went out of her way to make us lunch reservations. The views from the rooftop spectacular. Staff was very accommodating in every aspect.

One of the best hotels I’ve ever stayed in. Staff was excellent. Service in the dining area was beyond measure. During breakfast, I had some dietary issues. The manager had the kitchen, prepare a special breakfast for me and it was served to my table. Excellent Job to the dining manager and his staff🏆. Rooftop area had a beautiful pool and view of the city. I also love the rain shower bathrooms.👍

This place is great, and is in a good location Highly recommend

Our 4th stay but the standards have gone down considerably. We paid for 6 nights to check in early the day after, however, our room was given away. We were downgraded to a small room on the 9th floor close to the railway that woke us up every now. The rooftop pool bar menu was limited & expensive, but excellent Asian bartender. The guests nowadays are on the shady side. People coming & going at all hours slamming doors made it difficult to get a good nights. The bathroom heater in our room did not work & wasn’t fixed until the last day of our stay. Guest Service needs a lot of improvement, who should ensure rooms are ready, available & equipped with functioning appliance, amenities (we always have to ask for robes & slippers). Instead, Management expects to inconvenience guests from their holiday to stop by the front desk to discuss the issues they’re having. A neat trick that discourages seasoned guests from taking precious time from their holiday to stop by the front desk to lodge a complaint. This hotel is okay for 1-2 nights stay max. The rooms are slowly declining and in need of repairs. The views are limited now that the construction on the building next door is completed. Only thing that has remained constant is the hardworking cleaning staff who always kept our room clean during our stay. Don’t bother with the pricey rooms; more often than not you get downgraded to standard. The wine perk is now a small bottle meant for 1 person. Ahava toiletries a downgrade.

It is a luxurious, clean, comfortable hotel. The staff were efficient, friendly and helpful. Close to Oriente railway station, shops and attractions at the waterfront. We would definitely stay there again.

Very unique and chic decor. The rooms were small but nice. The beds were more comfortable than another five star hotel in the area that I stayed at. The shower was great and had a wonderful water pressure. It was nice to have a 24-hour sauna and steam room on site.

Modern ,clean htel , close to train station, great breakfast , overall very pleasant stay.

Fint hotell med svømmebasseng på taket, like ved flyplassen. Anbefales!

Very friendly staff. Especially the gentleman working on the rooftop bar.

I am definitely staying here again. The hotel was great.

Amazing hotel in Lisbon, right by the train station and near by the airport. Great location. One of the best breakfast buffet I ever had in hotels. Amazing rooftop pool with great service. Good choice of food too. Spacious rooms Highly recommend

Great place to stay !!!! Front desk manager “Antonio” helped set up tours, taxis and dinner reservations.- Great Job !!! Everyone was so very pleasant and great to deal with. This place has the best breakfast set up, fruits were fresh & just great. The variety of cereals and breads, meats was a delightful surprise. Will definitely stay there again !!!!

Rooftop pool is great as well as the staff, location, and room.

The roof top pool was a great place to relax. The hotel was close enough to the centre to pop in if you wanted to but far enough out to not be affected. The staff were extremely helpful and very accommodating. It has easy access to to the airport and I will absolutely look to stay in this hotel again. Thank you for a great stay!

Gym is horrible, super small, restaurant was extremely understaffed (the staff they had was great), rooftop bar was underwhelming. Would not call this a 5 star

One of the best hotels! Service is perfect. The hotel is perfect.

Perfect location, very clean

Very quiet

Room is clean and big. Breakfast has not many options but delicious. Staffs are friendly.