North West Castle Hotel

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8.6
/10
Very Good
963 reviews

What Guests Say About Their Stay

Catherine

10.0
/ 10
The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!

Peter

10.0
/ 10
This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.

Lee

10.0
/ 10
Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here
In the Area
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Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Stranraer Museum
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What's around North West Castle Hotel

Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH
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Exterior North West Castle Hotel
Exterior 2 North West Castle Hotel

Discover More About North West Castle Hotel

General


Near Stranraer Museum

Location


When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Mull of Galloway Trail - North. This hotel is 0.8 mi (1.2 km) from Castle of St John and 3.8 mi (6.1 km) from Castle Kennedy Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Stranraer Museum - 0.6 km / 0.4 mi
Mull of Galloway Trail - North - 0.7 km / 0.4 mi
Castle of St John - 0.8 km / 0.5 mi
Castle Kennedy Gardens - 6.1 km / 3.8 mi
Cairnryan Port - 8.2 km / 5.1 mi
Gkenwhan Gardens - 10.4 km / 6.5 mi
Cairnryan Stena Line Terminal - 10.8 km / 6.7 mi
Ringdoo Sands - 12.2 km / 7.6 mi
Dunskey Garden - 12.6 km / 7.8 mi
Luce Sands - 16.5 km / 10.2 mi
Ayrshire Coastal Path Trail Head - 16.8 km / 10.5 mi
Glenluce Abbey - 17.2 km / 10.7 mi
Ardwell Gardens - 18 km / 11.2 mi
Logan Botanic Garden - 21.9 km / 13.6 mi
Port Logan Beach - 22.6 km / 14 mi

The preferred airport for North West Castle Hotel is Glasgow (PIK-Prestwick) - 92.6 km / 57.5 mi

Facilities


Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.

Rooms


Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in North West Castle Hotel

Bar, Cafe and Lounge North West Castle Hotel
Bar, Cafe and Lounge
Swimming Pool North West Castle Hotel
Swimming Pool
Entertainment Facility North West Castle Hotel
Entertainment Facility
Fitness Center North West Castle Hotel
Fitness Center
Functional Hall North West Castle Hotel
Functional Hall

Things to Do

  • Indoor pool
  • Garden
  • Sauna

General

  • Banquet
  • Ballroom
  • Parking

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in North West Castle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at North West Castle Hotel
73
Number of floors in North West Castle Hotel
4
Another facilities in North West Castle Hotel
Indoor pool, Garden, Sauna, Banquet, Ballroom

Frequently asked question in North West Castle Hotel

What are available facilities at North West Castle Hotel?
There are top facilites at North West Castle Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at North West Castle Hotel?
The standard check-in time at North West Castle Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does North West Castle Hotel provide breakfast?
Yes, North West Castle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of North West Castle Hotel?
North West Castle Hotel is a 3.0-star hotel.
How many floors does North West Castle Hotel have?
North West Castle Hotel has 4 floors.
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More Reviews from Other Guests in North West Castle Hotel

8.6
Very Good
From 963 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews North West Castle Hotel

Number of reviews per page
20
40
Top reviews
Gerard
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is a bit basic clean and welcoming situated not far from train station and bus services also close to town centre which is like all others run down the harbour area is also a bit run down plenty of pubs nearby the swimming pool is OK.but there is no shower in the actual pool.area so when you come out Jacuzzi and Sauna you have to return to changing area shower and then return to the pool Food and Drink was not overly expensive and a good choice for Breakfast Lunch and Dinner
Read More
Catherine
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Emma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our stay. Nice hotel, close to the water with beautiful views. The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.
Julie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Alvin
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was fantastic freshy cooked Staff friendly and helpfull
Peter
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Lee
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here
NICK
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unique & great value for money. Food was fantastic.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Another wonderful stay. Great for pre or post sailing. The staff are fantastic and so helpful and friendly. Highly recommend.
Luke
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super
Elaine
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.
Claudia
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our family kg 4 had a wonderful stay and we were delightfully surprised by the friendliness and fun activities we found during our overnight. The pool was fine if not a bit chilly but was offset by the warm hot tub. We enjoyed getting dinner in the Curling Club’s bar and kids had fun watching a match! Breakfast was good, cold buffet was maybe a little basic but the hot to-order items made up for it and the staff were kind and helpful. Our room had just been renovated and was perfect for our family and pet. There were thoughtful extras like bath robes and slippers and 2 tvs! The only downside was the shower in our room had such low pressure (barely a stream!) and was cold so I could only opt for a bath. Luckily the kids and my husband had showered at the pool. For one night it was fine but maybe wouldn’t want to be stuck without a shower for more than that. Other than the shower everything else was great.
Read More
Julie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.
ian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Toby
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ageing hotel but pleasantly surprised with the bar and curling facilities onsite. Breakfast is ok, but shame about the miserable staff serving. I felt more like cattle than a customer.
Edward
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

First class. Everyone helpful.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Eileen
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Read More
Julian
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Number of reviews per page
20
40

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Others 4 North West Castle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 963 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews North West Castle Hotel

Number of reviews per page
20
40
Top reviews
Gerard
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is a bit basic clean and welcoming situated not far from train station and bus services also close to town centre which is like all others run down the harbour area is also a bit run down plenty of pubs nearby the swimming pool is OK.but there is no shower in the actual pool.area so when you come out Jacuzzi and Sauna you have to return to changing area shower and then return to the pool Food and Drink was not overly expensive and a good choice for Breakfast Lunch and Dinner
Read More
Catherine
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Emma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our stay. Nice hotel, close to the water with beautiful views. The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.
Julie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Alvin
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was fantastic freshy cooked Staff friendly and helpfull
Peter
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Lee
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here
NICK
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unique & great value for money. Food was fantastic.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Another wonderful stay. Great for pre or post sailing. The staff are fantastic and so helpful and friendly. Highly recommend.
Luke
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super
Elaine
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.
Claudia
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our family kg 4 had a wonderful stay and we were delightfully surprised by the friendliness and fun activities we found during our overnight. The pool was fine if not a bit chilly but was offset by the warm hot tub. We enjoyed getting dinner in the Curling Club’s bar and kids had fun watching a match! Breakfast was good, cold buffet was maybe a little basic but the hot to-order items made up for it and the staff were kind and helpful. Our room had just been renovated and was perfect for our family and pet. There were thoughtful extras like bath robes and slippers and 2 tvs! The only downside was the shower in our room had such low pressure (barely a stream!) and was cold so I could only opt for a bath. Luckily the kids and my husband had showered at the pool. For one night it was fine but maybe wouldn’t want to be stuck without a shower for more than that. Other than the shower everything else was great.
Read More
Julie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.
ian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Toby
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ageing hotel but pleasantly surprised with the bar and curling facilities onsite. Breakfast is ok, but shame about the miserable staff serving. I felt more like cattle than a customer.
Edward
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

First class. Everyone helpful.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Eileen
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Read More
Julian
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Number of reviews per page
20
40