North West Castle Hotel

Overnight Stay. Lovely Hotel with Delicious Breakfast. Outstanding customer Service! The stay responded immediately to any questions before we arrived. They have 24/7 front desk - big plus! The “castle” is a short taxi ride from the Stena ferry and across from the CityLink bus stop - very convenient! We arrived late at 10pm on the Stena Ferry from Ireland. Thanks to the hotel sharing the Taci number, I called ahead and scheduled a ride who was waiting for us when we got off the ferry. Alan greeted us at the hotel to give us our room key. He was so nice and brought us extra bath towels (which are quite large) and a portable fan, as my sons get very hot - even with the night air through the window.). Very kind of Alan. The beds were very comfortable. The shower had good pressure. We had paid for the breakfast - which I recommend highly. It was delicious. You could self serve with cereal, fruit, juice, yogurt, toast and yummy croissants - or order off the menu. Their black pudding and Haggis was delicious! It was our first time to try both. As we walked out to catch the CityLink bus across the street, we could see the water and small town. Such a beautiful small town. It was a lovely overnight stay. We wish we could have stayed longer.

Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.

Liked all the local products showcased around Hotel. A little disappointed in evening meal but all staff very efficient and helpful.