What do past guests say about Pan Pacific Singapore?

Pan Pacific Singapore is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Pan Pacific Singapore

Name: Pan Pacific Singapore
Address: 7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595, 7 Raffles Boulevard, Marina Square, Singapore, 039595, Singapore
Rating: 8.6

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Sustainable Hotel

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8.6

/10

Very Good

974 reviews

What Guests Say About Their Stay

D***s

10.0

/ 10

Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!

D***l

10.0

/ 10

I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.

Lia m.

9.7

/ 10

Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

Nima

9.7

/ 10

Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.

Lucas

9.7

/ 10

Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions 😔

In the Area

See Map

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Pan Pacific Singapore is a 5-star hotels that has been welcoming guests since 1986. The accommodation went through a renovation in 2023. Pan Pacific Singapore is part of Pan Pacific under Pan Pacific. There are 790 rooms spread across 38 floors.

What's around Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

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Discover More About Pan Pacific Singapore

Discover Luxury and Convenience at Pan Pacific Singapore

Welcome to Pan Pacific Singapore, a premier destination offering an unparalleled experience for travelers seeking comfort, style, and exceptional service. Nestled in the heart of Singapore's vibrant cityscape, Pan Pacific Singapore stands as a beacon of modern luxury, providing a sophisticated retreat for both business and leisure. Whether you're planning a romantic getaway, a family vacation, or a productive business trip, Pan Pacific Singapore promises an unforgettable stay with its world-class amenities and prime location. Room rates at Pan Pacific Singapore start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pan Pacific Singapore Location

Pan Pacific Singapore is strategically situated in the Marina Bay district, a dynamic and iconic area of Singapore. Located at 7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595, the hotel offers breathtaking views and convenient access to the city's most sought-after attractions. It is just a short distance from the central business district, making it an ideal choice for corporate travelers. For those looking to explore, the hotel is within easy reach of major shopping destinations, cultural landmarks, and entertainment hubs. The atmosphere surrounding Pan Pacific Singapore is one of sophisticated urban energy, with the iconic Marina Bay Sands and the Gardens by the Bay just moments away. Its proximity to key transit points ensures seamless exploration of Singapore.

Pan Pacific Singapore Facilities & Services

Facilities for guests at Pan Pacific Singapore are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities that blend luxury with functionality.

A stunning outdoor swimming pool offering a refreshing escape with panoramic city views. Operating hours are from 6:00 AM to 10:00 PM, with no additional fees.
A state-of-the-art fitness center equipped with modern exercise machines, open 24 hours a day for your convenience.
The luxurious St. Gregory spa provides a sanctuary for relaxation and rejuvenation, offering a variety of treatments. Spa services are available from 10:00 AM to 10:00 PM, with prices varying based on treatment.
For families, a dedicated children's pool provides a safe and fun environment for younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
Business travelers will appreciate the well-equipped business center and meeting facilities.
The hotel offers complimentary shuttle services to select nearby shopping malls and MRT stations, enhancing convenience for guests.
Ample free parking space is available for guests arriving by car.

Pan Pacific Singapore Room Types

Pan Pacific Singapore offers a diverse selection of room types, each meticulously designed to provide comfort and elegance. The room types of Pan Pacific Singapore include options to suit every preference, from well-appointed guest rooms to luxurious suites.

Deluxe Room: Available with either a City View or Marina Bay View. These rooms are non-smoking and feature a bathtub for your relaxation.
Pacific Club Room: Offering enhanced amenities and exclusive access to the Pacific Club Lounge. Available with City View or Marina Bay View, these rooms are non-smoking and include a bathtub.
Executive Suite: A spacious and elegantly appointed suite with separate living and sleeping areas, offering stunning city views. These suites are non-smoking and feature a bathtub.
Marina Suite: Boasting unparalleled views of Marina Bay, these suites offer a luxurious experience with premium amenities. They are non-smoking and include a bathtub.
Presidential Suite: The pinnacle of luxury, offering expansive living spaces, breathtaking views, and exclusive services. This suite is non-smoking and features a bathtub.

Pan Pacific Singapore does not currently offer pet-friendly rooms.

Pan Pacific Singapore Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Pan Pacific Singapore. The hotel features a variety of dining venues, each providing a unique gastronomic journey.

Edge: A vibrant all-day dining restaurant offering a spectacular buffet experience with live cooking stations. Enjoy a wide array of international and local delicacies. Estimated price per person for the buffet is PHP 3,500. Operating hours are from 6:30 AM to 10:00 PM.
Hai Tien Lo: Experience authentic Cantonese cuisine in an elegant setting. Known for its dim sum and refined seafood dishes. Estimated price per person is PHP 2,800. Operating hours are from 11:30 AM to 10:00 PM.
Keyaki: Savor traditional Japanese cuisine amidst a serene Japanese garden setting. Offers exquisite sushi, sashimi, and teppanyaki. Estimated price per person is PHP 3,000. Operating hours are from 12:00 PM to 10:00 PM.
Atrium: The hotel's sophisticated lobby lounge, perfect for afternoon tea, light snacks, and evening cocktails. Estimated price per person for light bites starts from PHP 1,200. Operating hours are from 10:00 AM to 11:00 PM.

Pan Pacific Singapore Nearby Attractions and Activities

Pan Pacific Singapore is ideally located to explore the best of what Singapore has to offer. Immerse yourself in the city's vibrant culture and stunning attractions.

Gardens by the Bay: A futuristic park featuring the iconic Supertree Grove and impressive conservatories like the Cloud Forest and Flower Dome.
Marina Bay Sands: Explore the integrated resort with its world-class casino, luxury shopping, and the stunning Skypark Observation Deck offering panoramic city views.
ArtScience Museum: A distinctive lotus-shaped building hosting a variety of engaging exhibitions that blend art, science, and technology.
Singapore Flyer: Take a ride on one of the world's largest observation wheels for breathtaking views of the cityscape and beyond.
Merlion Park: Visit the iconic symbol of Singapore, the Merlion statue, and enjoy the picturesque waterfront views.

If you are looking for other activities around Pan Pacific Singapore, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Pan Pacific Singapore from the Airport

Getting to Pan Pacific Singapore from Singapore Changi Airport (SIN) is convenient and offers several options to suit your preferences and budget. The airport transfer service of Pan Pacific Singapore ensures a smooth arrival.

Private Airport Transfer: The most convenient option is to arrange a private airport transfer directly through Pan Pacific Singapore. This service offers a seamless journey directly to the hotel lobby. Prices typically range from PHP 4,000 to PHP 6,000, depending on the vehicle type. You can also explore airport transfer services on Traveloka for competitive rates.
Taxi: Metered taxis are readily available at the airport. The journey to Pan Pacific Singapore takes approximately 20-30 minutes, depending on traffic, and will cost around PHP 800 to PHP 1,200.
Ride-hailing Service: You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. The cost is comparable to a taxi.
MRT (Mass Rapid Transit): For a budget-friendly option, you can take the MRT. From Changi Airport, take the East-West Line towards Tuas Link and alight at City Hall station. From there, it's a short walk or a quick taxi ride to the hotel. The MRT fare is approximately PHP 50-70.

Summary of Why You Should Choose to Stay at Pan Pacific Singapore

Pan Pacific Singapore offers an exceptional experience for every traveler, combining luxurious accommodations with a prime location and outstanding service. Discover why this hotel should be your top choice for your next Singapore adventure.

Prime Location: Situated in the heart of Marina Bay, offering easy access to major attractions, shopping, and business districts.
Luxurious Accommodations: A wide range of elegantly appointed rooms and suites designed for ultimate comfort and style.
World-Class Facilities: Enjoy a stunning pool, a well-equipped fitness center, and a rejuvenating spa.
Exceptional Dining: Savor diverse culinary experiences at the hotel's renowned restaurants.
Impeccable Service: Experience warm hospitality and attentive service from the dedicated hotel staff.

Ensure your perfect stay by checking Book budget hotels in Singapore for great deals. You can also Easily book domestic and international flights at low prices to complement your hotel booking. Booking Pan Pacific Singapore through Traveloka guarantees a seamless and rewarding experience. Check Room availability at Pan Pacific Singapore today and secure your preferred dates!

All facilities in Pan Pacific Singapore

Facility

Outdoor pool

Poolside bar

Others

Guest Services

Laundry Service
24-hour front desk
Express check-out
Multilingual staff
24-hour security
Express check-in
Luggage storage
Concierge

Nearby Facilities

Beauty salon
Grocery store
Launderette
Supermarket
Hair salon
Gift shop
ATM/Bank

Accommodation Facilities

Family room
Car park
Smoking area

Activity & Leisure

Garden
Sauna
Spa
Massage
Outdoor pool

Public Facilities

Elevator
Room service
Restaurant

Meals & Dining

Breakfast buffet
Poolside Bar

Connectivity

Wi-Fi in public areas
Wi-Fi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Pan Pacific Singapore

Important Notice

Deposit Policy
Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Singapore	790
Number of floors in Pan Pacific Singapore	38
Another facilities in Pan Pacific Singapore	Laundry Service, 24-hour front desk, Express check-out, Multilingual staff, 24-hour security

Frequently asked question in Pan Pacific Singapore

What is normal check-in & check-out time at Pan Pacific Singapore?

The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Pan Pacific Singapore provide breakfast?

Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Pan Pacific Singapore?

Pan Pacific Singapore is a 5.0-star hotel.

How many floors does Pan Pacific Singapore have?

Pan Pacific Singapore has 38 floors.

How many rooms are available at Pan Pacific Singapore?

Pan Pacific Singapore has 790 rooms in total.

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More Reviews from Other Guests in Pan Pacific Singapore

Overall Ratings & Reviews Pan Pacific Singapore

Traveloka (974)

8.6

Very Good

From 974 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about Pan Pacific Singapore

All

Staff Friendliness (8)

Bathroom (7)

Distance to City Center (6)

Surroundings (6)

Wifi (6)

Room Space (6)

Bedroom (6)

Accessibility (5)

Family Friendly (5)

Check-in/out Time (5)

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Traveler Reviews Pan Pacific Singapore

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Customer reviews

M***g

Business

8.2

/10

Reviewed 6 week(s) ago

The hotel is very near with Suntec office and mall. The rooms are comfy.

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P***W

10.0

/10

Reviewed 8 week(s) ago

The swimming pool is not deep enough.

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D***s

Leisure

10.0

/10

Reviewed 11 week(s) ago

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D***l

10.0

/10

Reviewed 34 week(s) ago

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Sing Y. L.

Leisure

9.4

/10

Reviewed 43 week(s) ago

Very courteous staff, nice room, and service.

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P***n

8.3

/10

Reviewed 53 week(s) ago

There is a damp smell in the room. Hotel staff provided an air purifier which helps a bit.

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Ferry A.

Staycation

9.1

/10

Reviewed 54 week(s) ago

the hotel upgrade my room coz I'm bringing more kidos. the check in quite need some times more, but the room was great and spacious, the views right to marina bay sands area. du we only stay for one night, but it give us great memories.

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P***i

8.7

/10

Reviewed 57 week(s) ago

I stayed here for about 5 nights, everything went well, staff were friendly, food was good in almost all the restaurants especially Hai Thien Lo. the only drawback is that the wifi was a little slow and the bed was slightly hard and very small. other than that it was great.

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Olav P.

Leisure

9.4

/10

Reviewed 60 week(s) ago

Great hotel, great location, spacious rooms

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Olav P.

9.4

/10

Reviewed 63 week(s) ago

great hotel, great location

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H***g

Leisure

9.1

/10

Reviewed 64 week(s) ago

ease of access to mrt line, bus and daily stapples. Walking distance from pan pac to promenade mrt station, not to forget suntec city has a direct access from level 2 of the hotel just go straight toward there's a bridge connected from marina square. Hotel room cleanliness is good, oh ya, this hotel's bathroom did not equip with bidet (so sad).

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C***y

10.0

/10

Reviewed 72 week(s) ago

Edge, the restaurant has a variety of menus and the taste is also excellent.

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IrHAgung T.

Leisure

10.0

/10

Reviewed 96 week(s) ago

friendly staff, varied food and strategic location.

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T***i

Staycation

10.0

/10

Reviewed 101 week(s) ago

The best, every time I go to Singapore I always stay here

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a***a

Leisure

9.3

/10

Reviewed 126 week(s) ago

There was 1 staff in the main lobby, forcing people to take a taxi, even though I had ordered a grab. When my grab arrived. He was angry because I didn't want to take a taxi.

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1 people find it helpful

a***l

9.4

/10

Reviewed 128 week(s) ago

Love the overall staying. Will come back.

1 people find it helpful

Accommodation's Reply

06 Jun 2024

Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

Christianto A. T.

6.6

/10

Reviewed 132 week(s) ago

While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.

3 people find it helpful

Lia m.

9.7

/10

Reviewed 134 week(s) ago

Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

1 people find it helpful

Accommodation's Reply

22 Apr 2024

Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

Muhammad B. M. S.

9.7

/10

Reviewed 144 week(s) ago

The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. My friend and I were able to do a duck tour, play arcade games at Suntec City, catch the light shows at the National Gallery, and have dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for a first time user like myself, and the system kept returning to the main page before I could finish inputting my details for the check-in. Overall, it was a pleasant experience.

1 people find it helpful

Accommodation's Reply

29 Feb 2024

Guest

9.7

/10

Reviewed 151 week(s) ago

Excellent location since we are staying for Singapore Marathon.

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Accommodation's Reply

18 Dec 2023

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.