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Pan Pacific Singapore

Hotels
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country
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EXTERIOR_BUILDING Pan Pacific Singapore
LOBBY Pan Pacific Singapore
SPORT_FACILITY Pan Pacific Singapore
BEDROOM Pan Pacific Singapore
BEDROOM Pan Pacific Singapore
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Traveloka
8.6 Impressive
From 921 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.
Nima J.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
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Available Room Types in Pan Pacific Singapore

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Per Night
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Check-in
Tue, 07 Feb 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 921 reviews
8.6
Impressive
Fantastic
374
Very Good
402
Satisfying
31
Average
113
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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strategic location (4)
friendly staffs (4)
tasty food (3)
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Language
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H
HK
9.7
/ 10
27 Dec 2022
Staycation
Great hotel, great stay! One of the best room with harbor view in Singapore. You can enjoy the wide angle of the Marina Bay area which is iconic for Singapore from garden by the bay, Marina Bay sand, Esplanade and colorful skyscraper buildings (DBS, HSBC and ANZ). The hotel also has the sky lift which allow us to see the beautiful scenery on the other side of the hotel. The room is spacious with standing bar for 2 person as well as wide working table. Very clean and comfortable bed. The bathroom is spacious too with separate shower and bathtub. The The amenities are from Belmain Australia. The gym has various nice and relatively new equipment and cleaned regularly. The swimming pool is big, there is part for kids and adults. It has dedicated changing room with water extractor which help to dry your swim suit faster. The hotel has very gorgeous Japanese restaurant with beautiful architectures and Koi pond which bring you to Japan version in Singapore and inside a hotel.

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Accommodation's Reply

28 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Lim J. A.
9.7
/ 10
19 Dec 2022
Staycation
Pan Pacific Pacific Club Room 3112. Plus:- Large room (46 square meters) - Fantastic views of the sea and the CBD. - large toilet. - Nice free standing deep Kaldewei bathtub. - Bathtub next to glass partition, so can view. TV from tub. Speaker linked to TV in bathroom. - separate shower, toilet area. - Large work table and comfortable Herman Miller chair. - av panel by the work table to connect laptop, media stick to TV.- Higher end Nespresso machine (zenius) - Remote control curtain.- comfortable single seat sofa with leg rest. - Comfortable bed with ottoman. - Small bar table with bar stools a nice touch. Minus: - small TV (40 inch Samsung TV) - no Chromecast. - no usb bedside charging. - no Bluetooth speaker. - aircon is a little loud. - lack of Toto washlet.
+4
Photos

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Accommodation's Reply

23 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We appreciate your sharing regarding the room amenities and have shared them with the respective leaders in the areas you mentioned. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Benny R.
This is a private profile
9.7
/ 10
29 Nov 2022
Business
Well done service and found out that the receptionist had still remember me which was last stay was on 2017! Excellent.

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Accommodation's Reply

05 Dec 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their professional and attentive service. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
CS
Catherine S.
9.7
/ 10
07 Sep 2022
Highly recommended! Nice room, clean, and there 's kids club!

1 liked this review

Accommodation's Reply

08 Sep 2022
Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
TN
THAO N. M.
9.7
/ 10
29 Aug 2022
Holiday
Location is great. We can walk to go Garden By the Bay within 10 m only.

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Accommodation's Reply

30 Aug 2022
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
WJ
Wu Jasper
9.4
/ 10
21 Aug 2022
Staycation
It has been an awesome experience during our stay in Pan Pacific. The staff was very patience and response to our needs whether we request. The kids love the pool and the kids club. We love the Japanese food on level 4 and the Chinese food on level 3.

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Accommodation's Reply

23 Aug 2022
Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
C
Christy
10
/ 10
11 Aug 2022
Staycation
It was a stay to celebrate SG and my son's birthday, Pan Pac service never fails to impress, from the nice surprise touch to how the svc crew handles the massive crowd at breakfast. They always handle it with a smile. Thumbs up Pan Pac!

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Accommodation's Reply

17 Aug 2022
Dear Guest, Thank you for sharing this review about your recent family stay and son's birthday celebration, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
ES
Ee Soh H. G.
9.4
/ 10
25 Jul 2022
Staycation
It was a great staycation, room was spacious and bed was absolutely awesome. But the TV wasn't really working, and we had to call the concierge to “unlock” the fridge in the room. Oh and the check in timing was a tad slow.

2 liked this review

Accommodation's Reply

28 Jul 2022
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. While we strive to deliver seamless yet personalised check-in experiences for all our guests, the waiting time to check in occasionally varies depending on the volume of guests who are checking in at the moment. We apologise for the delay that you experienced and have shared your comments with our Front Office team who continually seek ways to enhance our guests’ arrival experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Nur F. B. R.
8.8
/ 10
19 Jul 2022
Staycation
Room is spacious and clean. Love the pool as it 's not crowded, and perfect for my 2-year-old who 's learning how to swim. Also love the very pretty indoor playground that they enjoy. Also love that it 's connected to marina square and suntec city mall, which makes it easy to go shopping and grab food.

3 liked this review

Accommodation's Reply

20 Jul 2022
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent family stay and that our convenient location in Marina Bay and walking distance to Marina Square and Suntec City Mall enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
MT
MINGCHIN T.
7
/ 10
11 Jul 2022
There is no coffee machine and when we entered to the room there is a smell of carpet.

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Accommodation's Reply

18 Jul 2022
Dear Guest, Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience and have shared your comment with our respective leaders in the areas you mentioned. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon. Warmest Regards, Pan Pacific Singapore Team
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Facility
Lobby, Restaurant / Bar, Atrium, Pacific Marketplace, Ocean Ballrooms closed temporarily from 3-10-2022 to 30-4-2023.
General Check-in Instructions
Enhancements at the Pan Pacific Singapore As part of our continuous commitment to ensure that our guests enjoy the very best experience at the Pan Pacific Singapore, the hotel has embarked on a journey to enhance our products and services, with ongoing refurbishment works in our deluxe rooms, lobby, atrium on level 1 and Ocean ballroom & meeting rooms on Level 2. Rest assured that disturbance to our guests will be kept to a minimum and noisy works, if any at all, will be scheduled only from 10:00am to 6:00pm, Mondays to Fridays (excluding public holidays). For further dining options, during this period, you may visit Edge (Level 3), Hai Tien Lo (Level 3) and Keyaki (Level 4) restaurants, which remain fully open. As our room and event space inventory have been reduced, your guests will be accommodated accordingly if the contracted room type or event spaces are unavailable. In addition, Pacific Marketplace is also scheduled to undergo a facelift from 15 March and will reopen in Q2 of 2023 with a refreshed dining concept. We are very excited about the enhancements and look forward to unveiling our rejuvenated lobby, new bar, afternoon tea lounge, rooms and event spaces to you in the upcoming months. We sincerely apologise for any inconvenience this may cause, and thank you for your patience and understanding.
Pacific Marketplace is also scheduled to undergo a facelift from 15 March and will reopen in Q2 of 2023 with a refreshed dining concept.
Enhancement of the Ocean Ballrooms on Level 2 with effect from 05 January 2023 till 30 April 2023.
Enhancement of the Atrium on Level 1 with effect from 03 October 2022.
Enhancement of Guest Rooms by phases, which we will ensure to minimise disruptions to your stays.
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Hotel Description

Location
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay.

The hotel is located only 3.18 km away from Orchard MRT Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Pan Pacific Singapore

Pan Pacific Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Pan Pacific Singapore provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pan Pacific Singapore, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Singapore exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Pacific Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pan Pacific Singapore.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Facilities
Hotel Services
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Things to Do
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
General
  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area
  • Smoke-free
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area
In-room Facilities
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV
Business Facilities
  • Business center
  • Meeting facilities
Kids and Pets
  • Babysitting with surcharge
Food and Drinks
  • Bar
Connectivity
  • Free WiFi
Accessibilty
  • Disabled access friendly
Sports and Recreations
  • Tennis
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 24 Hotels in Marina Bay

Most commonly asked questions about Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?

There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pan Pacific Singapore?

The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00