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  1. Hotels
  2. Singapore(642 Hotels)
  3. Marina Bay(24 Hotels)
  4. Pan Pacific Singapore

Pan Pacific Singapore

Hotels
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
EXTERIOR_BUILDING Pan Pacific Singapore
LOBBY Pan Pacific Singapore
HYGIENE_FACILITY Pan Pacific Singapore
BEDROOM Pan Pacific Singapore
SWIMMING_POOL Pan Pacific Singapore
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Traveloka
8.6 Impressive

From 838 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions 😔
Lucas T.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 838 reviews

8.6
Impressive
Fantastic
342
Very Good
371
Satisfying
28
Average
96
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
TA
Tan A. N. M. L. K. S.
0 Reviews
9.7
/ 10
9.7
01 Jul 2021
Staycation
Family
Overall my stay was good except that I was a bit disappointed that there was no ‘surprise’ from the hotel as it was my birthday on the day that I checked in (27/6).

1 liked this review

Accommodation's Reply

08 Jul 2021
Dear Tan; Thank you for sharing y our valuable feedback which gives us the opportunity to further improve our service standards. We have shared the above feedback with our front office team and hope to welcome you back again soon. Regards, Pan Pacific Singapore Team
AB
Azfar B. J.
0 Reviews
8.5
/ 10
8.5
29 Jun 2021
Staycation
Room with great view and awesome amenities.

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Accommodation's Reply

08 Jul 2021
Dear Guests We appreciate your time in sharing this review and hope to welcome you back again soon. Regards, Pan Pacific Singapore Team
CC
Cindy C.
1 Reviews
5.8
/ 10
5.8
28 Jun 2021
Staycation
Terrible facing of the room assigned. Traffic and sport car engine can be heard so loudly. Upstairs guests stomping their feet throughout my 2 night stay. Horrible experience we ever had at this Parkroyal Collection Marina Bay which we were relocated due to Pan Pacific not able to continue our booking because of COVID-19 SHN. Room floor was sticky when check-in. 😩

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Accommodation's Reply

06 Jul 2021
Dear Yen We appreciate your time in sharing this review and have shared your comments with our PARKROYAL COLLECTION Marina Bay Front Office team who continually seek ways to enhance our guests’ arrival experience. We sincerely hope you will give us another opportunity to recover your impression from your next visit at Pan Pacific Singapore. Regards, Pan Pacific Singapore Team
Abigail
This is a private profile
9.4
/ 10
9.4
27 Jun 2021
Staycation
Friends
The service was good and we were given a room on a high floor with nice view overlooking Esplanade and the other hotels nearby. Check out time was fast too. However, check in took slightly longer as there was a queue and we had to wait for about 15-20 mins before we could get our room. Nonetheless, the staff was nice to provide us refreshments to drink while waiting!

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Accommodation's Reply

06 Jul 2021
Dear Abigail We appreciate your time in sharing this review and have shared your comments with our PARKROYAL COLLECTION Marina Bay Front Office team. We hope to welcome you back to Pan Pacific Singapore soon. Regards, Pan Pacific Singapore Team
AK
Ahmad K. B. A. G.
6.4
/ 10
6.4
22 Jun 2021
Did not like room assigned. Would have preferred room with full balcony rather than the lifestyle room balcony. We were not consulted on rooms available. Had to wait for 15 minutes in lobby because of lift problems. Doormen however were very helpful.

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Accommodation's Reply

28 Jun 2021
Dear Ahmad We appreciate your time in sharing this review and have shared your comments with our Front Office team who continually seek ways to enhance our guests’ arrival experience. We sincerely hope you will give us another opportunity to recover your impression from your next visit at Pan Pacific Singapore. Regards, Pan Pacific Singapore Team
HJ
Ho Joo H. E.
2 Reviews
9.7
/ 10
9.7
31 May 2021
Staycation
Family
Apart from the fact that we were assigned a 31-33sqm for a family of 4, it was an awesome experience. It was a great deal as my package came with a hop-on hop-off bus ride and dinner for 2 at the elements but since it was covid season, this was converted into in-room dining credits. Staff was also flexible to allow us to use the $207 for both lunch and dinner instead of only the latter. Check-in and out was smooth with no hiccups. Pool was good.

1 liked this review

Accommodation's Reply

16 Jun 2021
Dear Effie Thank you for sharing this review about your recent stay, and we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
Chen K.
2 Reviews
9.7
/ 10
9.7
29 May 2021
Staycation
Couple
Awesome stay with friendly staff. Also beautify room and delicious breakfast.

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Accommodation's Reply

01 Jun 2021
Dear KaiLin We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
Lucas
This is a private profile
9.7
/ 10
9.7
29 May 2021
Staycation
Couple
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions 😔

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Accommodation's Reply

01 Jun 2021
Dear Lucas We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
CW
Chloe W.
1 Reviews
8.5
/ 10
8.5
29 May 2021
Staycation
Family
We stayed 1 night during the Hari Raya holiday. Room was clean though a bit dated. Check in and out was smooth. Many food options available. We went Hai Tien Lo and the food was awesome. Buffet at Edge was very good too!

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Accommodation's Reply

01 Jun 2021
Dear Chloe Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience and that you enjoyed the breakfast experience at Edge and enjoyed the diverse culinary presentations at our restaurants. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
OC
Ooi C. H.
1 Reviews
10
/ 10
10
28 May 2021
Staycation
Couple
The service staff were really pleasant and friendly and helped out to the best of their abilities. The room was clean and beautiful too!

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Accommodation's Reply

01 Jun 2021
Dear Ching We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
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Deposit is required during check-in using cash, or credit card.

Hotel only accepts guests with minimum age of 18.

Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay.

The hotel is located only 0.27 km away from Promenade MRT Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Pan Pacific Singapore

Pan Pacific Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Pan Pacific Singapore provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pan Pacific Singapore, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Singapore exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Pacific Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pan Pacific Singapore.

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Hotel Policy

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

A cleaning fee of SGD 250 nett will be imposed for each party room as well as for cigarette smoke odour removal.

Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/health

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Facilities
  • Hotel Services
    • Concierge
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Things to Do
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • General
    • AC
    • Connecting rooms
    • Family room
    • Heater
    • Smoking area
    • Smoke-free
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Meeting facilities
  • Kids and Pets
    • Babysitting with surcharge
  • Food and Drinks
    • Bar
  • Connectivity
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
  • Sports and Recreations
    • Tennis
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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