Pan Pacific Singapore

Hotels
Sustainable Hotel
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9.1
/10
Exceptional
3,220 reviews

What Guests Say About Their Stay

D***s

10.0
/ 10
Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!

D***l

10.0
/ 10
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.

Lia m.

9.7
/ 10
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

Nima

9.7
/ 10
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.

Lucas

9.7
/ 10
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions ๐Ÿ˜”
In the Area
See Map
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
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Lobby Pan Pacific Singapore
Exterior 2 Pan Pacific Singapore

Discover More About Pan Pacific Singapore

Pan Pacific Singapore Rates per Night

Pan Pacific Singapore room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pan Pacific Singapore hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pan Pacific Singapore Location & Address

Pan Pacific Singapore is located at 7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595. It's situated at 7 Raffles Boulevard, Marina Square, Singapore 039595. The hotel location is in the Marina Bay area of Singapore, known for its iconic skyline and attractions. The hotel is approximately 1.5 km from the city center.

How to go to Pan Pacific Singapore from Airport

Getting from Changi Airport to Pan Pacific Singapore is a breeze, with several convenient hotel transfer options available. Whether you're looking for the fastest route or the most affordable, here's a breakdown to help you plan your transfer from airport to hotel.

  • Taxi (Most Direct): A taxi is the most direct way to reach the hotel. You can easily find a taxi at the airport's taxi stand. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are readily available at Changi Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a comfortable and relatively quick transfer.
  • MRT (Most Affordable): The MRT (Mass Rapid Transit) is the most affordable option. Take the MRT from Changi Airport to Promenade MRT station (Downtown Line). From there, it's a short walk to Pan Pacific Singapore.
  • Airport Shuttle (Shared Transfer): Airport shuttle services offer a shared transfer to various hotels in the city. This is a cost-effective option if you don't mind sharing the ride with other passengers.

Tips: For the most convenient route, consider a taxi or ride hailing service if you have a lot of luggage or prefer a door-to-door transfer. If you're on a budget, the MRT is an excellent choice.

Pan Pacific Singapore Reviews & Summary

Looking for all about hotel Pan Pacific Singapore? This luxurious hotel consistently receives glowing hotel reviews for its exceptional service, stunning views, and prime location. Guests rave about the hotel's elegant design, comfortable rooms, and world-class amenities.

What guests love about the hotel is its impeccable service, breathtaking views of Marina Bay, and the variety of dining options. A standout feature is the hotel's outdoor swimming pool with panoramic city views. The hotel's strategic location also makes it easy to explore nearby attractions. One happy guest wrote: "The Pan Pacific Singapore exceeded all my expectations! The staff were incredibly attentive, the room was beautiful, and the location was perfect for exploring the city."

Pan Pacific Singapore Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Pan Pacific Singapore offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable deluxe rooms, here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room: Offers comfortable accommodation with city views. Non-smoking rooms are available.
  • Premier Room: Features enhanced amenities and panoramic views. Bathtubs are included in most rooms.
  • Pacific Club Room: Provides access to the exclusive Pacific Club Lounge with complimentary breakfast and evening cocktails. Non-smoking.
  • Suites: Spacious suites with separate living areas and stunning views. Some suites offer bidets.
  • Family Room: Designed for families, these rooms offer extra space and amenities.

Pan Pacific Singapore is generally not a pet-friendly hotel. It's best to confirm directly with the hotel regarding any exceptions or specific requirements.

Hotel Facilities in Pan Pacific Singapore

Pan Pacific Singapore boasts a wide array of hotel facilities to ensure a memorable stay. From relaxing spa treatments to fun-filled activities for the kids, there's something for everyone. Here's a look at the hotel amenities available:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool with stunning city views. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre: Stay active at the well-equipped fitness centre. Open 24 hours.
  • Spa: Indulge in a rejuvenating spa treatment at St. Gregory Spa. Prices vary depending on the treatment.
  • Kids' Club: Keep the little ones entertained at the Kids' Club with various activities and games. Open from 9:00 AM to 6:00 PM.
  • Restaurants and Bars: A variety of dining options are available, including Hai Tien Lo (Cantonese cuisine) and Keyaki (Japanese cuisine).

Hotel Buffet or Restaurant/Cafe in Pan Pacific Singapore

Pan Pacific Singapore offers a delightful culinary journey with its diverse hotel restaurant and cafe options. Whether you're craving a lavish hotel buffet or a quick bite, here's what you can expect:

  • Edge: This popular restaurant offers an extensive international buffet with live cooking stations.
    • Price: SGD 88++ per adult for lunch, SGD 98++ per adult for dinner.
    • Opening Hours: Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 10:00 PM.
    • Special Dishes: Fresh seafood, sushi, and a wide selection of desserts.
  • Hai Tien Lo: Indulge in authentic Cantonese cuisine at this award-winning restaurant.
    • Price: A la carte menu, prices vary.
    • Opening Hours: Lunch 11:30 AM - 2:30 PM, Dinner 6:30 PM - 10:30 PM.
    • Signature Dishes: Peking duck, dim sum.
  • Keyaki: Experience traditional Japanese dining with fresh sushi and teppanyaki.
    • Price: A la carte menu, prices vary.
    • Opening Hours: Lunch 11:30 AM - 2:30 PM, Dinner 6:30 PM - 10:30 PM.
    • Signature Dishes: Fresh sashimi, teppanyaki.
  • Atrium Lounge: Enjoy light snacks, afternoon tea, and cocktails in a relaxed setting.
    • Price: Prices vary.
    • Opening Hours: 9:00 AM - 1:00 AM.

Pan Pacific Singapore Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pan Pacific Singapore offers convenient hotel to airport transfer options to ensure a smooth arrival and departure. While a direct airport pick-up service might not always be guaranteed, the concierge can assist in arranging transportation.

To book transportation, contact the hotel concierge in advance of your arrival. Provide your flight details and estimated arrival time, and they can arrange a taxi or private car transfer for you. It's recommended to give at least 24 hours' advance notice to ensure availability.

Nearby MRT Station & Bus Stops

Exploring Singapore is easy with the excellent public transportation system. Pan Pacific Singapore is conveniently located near several MRT nearby and bus stops nearby, making it easy to get around the city.

  • Promenade MRT Station (Downtown Line & Circle Line): Approximately a 5-minute walk from the hotel.
  • Esplanade MRT Station (Circle Line): Approximately a 10-minute walk from the hotel.
  • Bus Stop (Raffles Boulevard): Several bus stops are located along Raffles Boulevard, offering various routes to different parts of the city.

To use public transport, you can purchase a Singapore Tourist Pass for unlimited travel or use an EZ-Link card, which can be topped up at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby Pan Pacific Singapore? Marina Bay offers a wealth of attractions for families and kids. From stunning gardens to interactive museums, here are some nearby places to go:

  • Gardens by the Bay: A stunning horticultural attraction with Supertrees and themed gardens. Distance: 1 km. Entry price: Varies depending on the attraction, but the outdoor gardens are free.
  • ArtScience Museum: An interactive museum exploring the intersection of art, science, culture, and technology. Distance: 1.5 km. Entry price: SGD 25 - SGD 38.
  • Singapore Flyer: A giant observation wheel offering panoramic views of the city. Distance: 1 km. Entry price: SGD 33 - SGD 40.
  • Esplanade - Theatres on the Bay: A performing arts centre with a variety of shows and events. Distance: 0.5 km. Entry price: Varies depending on the show.
  • Merlion Park: Take a photo with the iconic Merlion statue. Distance: 2 km. Free entry.

Looking for more things to do nearby? See Travelokaโ€™s best deals on Things To Do in Singapore!

Where to eat near Pan Pacific Singapore (Marina Bay)

Craving some delicious nearby dining options? Marina Bay offers a diverse culinary scene, from trendy cafes to authentic local food. Here are some food eatiries near me:

Cafes/Restaurants:

  • Starbucks (Marina Square): Enjoy your favourite coffee and pastries.
  • Toast Box (Marina Square): A popular spot for local breakfast sets and coffee.
  • Din Tai Fung (Marina Square): Famous for its delicious dumplings and noodles.

Local Street Food:

  • Hainanese Chicken Rice: A classic Singaporean dish with tender chicken and fragrant rice.
  • Laksa: A spicy coconut curry noodle soup.
  • Satay: Grilled meat skewers served with peanut sauce.
  • Kaya Toast: Toasted bread with coconut jam and butter.
  • Char Kway Teow: Stir-fried noodles with seafood and Chinese sausage.

Shopping places near Pan Pacific Singapore (Marina Bay)

Looking for some retail therapy? Marina Bay and the surrounding areas offer a variety of shops near me and dept stores near me. Here are some nearby shopping destinations:

  • Marina Square: A large shopping mall connected to the hotel with a wide range of shops and restaurants.
  • Suntec City Mall: One of the largest shopping malls in Singapore, offering a diverse selection of retail outlets.
  • Millenia Walk: A stylish shopping destination with luxury brands and boutiques.

Other Places to Stay Near Pan Pacific Singapore

If you're looking for alternative accommodations, there are plenty of affordable hotels nearby and luxury options in the Marina Bay area. Here are some of the best hotel nearby:

Luxury/5โ€“6 Star Hotels Nearby:

  • Marina Bay Sands: Iconic hotel with a rooftop infinity pool.
  • The Ritz-Carlton, Millenia Singapore: Luxurious hotel with stunning views.
  • Mandarin Oriental, Singapore: Elegant hotel with exceptional service.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 5 Star Hotel in Singapore!

Four-Star Hotels Nearby:

  • Conrad Centennial Singapore: Stylish hotel with a central location.
  • JW Marriott Hotel Singapore South Beach: Modern hotel with excellent amenities.
  • Swissรดtel The Stamford: One of Southeast Asia's tallest hotels, offering panoramic views.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 4 Star Hotel in Singapore!

Three-Star Hotels Nearby:

  • Hotel Boss: A modern hotel with comfortable rooms and a rooftop pool.
  • V Hotel Lavender: Conveniently located near Lavender MRT station.
  • ibis Styles Singapore on Macpherson: A stylish and affordable hotel.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Pan Pacific Singapore offers a luxurious and convenient base for exploring the vibrant city of Singapore. With its prime location, world-class amenities, and exceptional service, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Ready to experience the best of Singapore? Book your stay at Pan Pacific Singapore through Traveloka for exclusive deals and promotions. Don't miss out on the opportunity to create unforgettable memories in this stunning city. book cheap hotels in Singapore and find cheap hotels nearby!

All facilities in Pan Pacific Singapore

Bar, Cafe and Lounge Pan Pacific Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Singapore
Swimming Pool
Fitness Center Pan Pacific Singapore
Fitness Center
Lobby Pan Pacific Singapore
Lobby
Accommodation Services Pan Pacific Singapore
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Pan Pacific Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Extra Bed Policy : - Extra bed is chargeable and payable direct to Hotel at an additional SGD 100++ per room per night. - Extra beds are on request basis, subject to availability, not charged at time of booking. Child Policy: A maximum of one child of 12 years old and under is allowed to share the room without additional charges using existing bedding. Children 13 years and above would be considered adults. Third adult charge of SGD 100++ per room per night would be payable to Hotel directly upon arrival as it includes an extra bed for Premier Marina Bay rooms onwards. Furthermore, additional third pax breakfast would be payable directly to Hotel upon arrival for breakfast rate plans. Adult Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 13 years and above: SGD 48++ per adult per day Clubs and Suites 13 years and above: SGD 100++ per adult per day Children Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 6 - 12 years old: SGD 24++ per child per day Clubs and Suites 6 โ€“ 12 years old: SGD 48++ per child per day

Deposit

Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Singapore
790
Number of floors in Pan Pacific Singapore
38
Another facilities in Pan Pacific Singapore
Concierge, Express check-in, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?
There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Singapore?
The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Singapore provide breakfast?
Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Singapore
Pan Pacific Singapore has a 5.0-star rating.
How many floors does Pan Pacific Singapore have?
Pan Pacific Singapore has 38.
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More Reviews from Other Guests in Pan Pacific Singapore

Overall Ratings & Reviews Pan Pacific Singapore

Traveloka (985)
Other sources (2,235)
9.4
Exceptional
From 2,235 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Top reviews
Taariq
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good stay but hosuekeeping needs to improve. Staff very helpful and cordial
Denise
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel and staff. Enjoyed.
Gregory
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Initial check in via the Club lobby lounge on the ground floor was excellent. All downhill from there. We booked a Club room having stayed here last prior to the renovations. Since then the room itself is vastly improved. But service was abysmal. Over 50 minutes for bags to be delivered in spite of multiple calls. Calls for milk etc went on hold for over 16 minutes. Room service essentially doesn't exist and I'd suggest the hotel is massively understaffed to save $$.. The Club is a cacophony of kitchen and bar staff yelling, horrible food, glacial service, minuscule wine pours necessitating endless requests for a refill. It felt like a 3 star cruise ship lounge, complete with distressed staff. Avoid the Club. The best part of the stay was Plume, where we had to retreat to get a decent bar, edible food and gracious service. Having paid for a Club room it was incredibly disappointing that we had to spend $200 in Plume for a few glasses of wine and food ๐Ÿ™ƒ. No one on check out offered any attempts at recovery. Hotel is full of groups, airline crews. In summary there are so many issues and so many better options in Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ
Read More
Paulin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room. Loved the cleanliness and space. The pool was great as well
Derek Conrad
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very very good
Roy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a beautiful hotel with a great view of Marina Bay. It is located close to the main attractions of the city. The breakfast is amazing, with an abundant selection of cuisines. The hotel also has a gorgeous pool and wonderful gym.
Zhongqi
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

้žๅธธๆฃ’ไฝๅฎฟไฝ“้ชŒ๏ผŒๆœๅŠกไนŸๆ˜ฏไธ€ๆตๆฐดๅนณ
Natalie
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, clean, good staff, restaurants
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What an amazing stay at Pan Pacific. Staff were absolutely fantastic, very friendly. The staff at the club lounge go above and beyond to make you feel looked after and and always with a smile and a chat. It truly is a holiday to remember, and we will most definitely be back. Can't recommend this hotel highly enough, and the staff absolutely make this a 5* experience
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Gaurav
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best hotel I have stayed in so far. The staff is amazing. We were staying with 18 month old baby and the staff was super accomodating and helpful at every step. Everybody at the lounge remembered my baby's nae, her eating preferemces which was very thoughtful. I would love to stay again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is excellent with links to 3 shopping centres 20 minutes from airport close to hop on hop off bus. Pacific club lounge giving access to top floor for breakfast afternoon tea and happy 2 hours for drinks and food is worth the additional money.
Nawrin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was the perfect location for a short stay in Singapore - centrally located, connected to key locations including convention centers and shopping malls. Highly recommend it to anyone traveling with the elderly and young kids alike. On top of that, the spa and kids' amenities, including the play zone, kiddie pool, and koi pond, were the cherry on top. And a big shout-out to the staff -- everyone almost intuitively supported us with incredible service that made this stay truly special. And the view was incredible p.s: Great food options, including the in-room dining menu; delicious taste and generous portions.
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Lisa
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has a great location if you want to go to the Marina Area. My room was very nice, spacious & nice amenities! The filtered drinking water in the room is very nice! Electric window coverings are very cool! The only drawback was the price for the breakfast. Almost $50 a person. Who can eat that much for breakfast?? I think $25 would be more appropriate.
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Christian
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything is great with hotels
Elton
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay started poorly as the room was not ready even check in timing had passed. I was waiting at the lounge fortunately and had access to drinks and snacks. What was poor however was the bell service. I had to follow up with the reception 3 times to find out that my luggage which they requested deposited before I could go to the lounge was still with the bell boys and did not get sent up. Exceedingly poor service considering the empty lobby. Overall the staff are poor in service and didn't want to go the extra mile. Only good service was provide by Steve who took care of my family whilst at the lounge and got me my room as well as Rosie who made sure we were well attended to. Considering the money you are paying, I would recommend going elsewhere. The rooms were generally clean but nothing impressive.
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome hotel excellent facilities Central location for all the marina bay attractions
Ashish
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were excellent, always very attentive and helpful and maintained great upkeep of our room while we went out. Room was spacious and had a nice view towards Marina Bay Sands. Coming back to the hotel after a long day of exploring was great as we knew we would be well looked after. Definitely enjoyed our stay and would happily come back.
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Miruthini
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent Stay! We enjoyed our 3night stay. Great location. Close to all the tourist attractions.
Corey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property needs a little `
Jeihan ayu satari
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff, amazing hospitality, representing warm and lovely south east culture
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pan Pacific Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Singapore

Traveloka (985)
Other sources (2,235)
9.4
Exceptional
From 2,235 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Top reviews
Taariq
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good stay but hosuekeeping needs to improve. Staff very helpful and cordial
Denise
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel and staff. Enjoyed.
Gregory
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Initial check in via the Club lobby lounge on the ground floor was excellent. All downhill from there. We booked a Club room having stayed here last prior to the renovations. Since then the room itself is vastly improved. But service was abysmal. Over 50 minutes for bags to be delivered in spite of multiple calls. Calls for milk etc went on hold for over 16 minutes. Room service essentially doesn't exist and I'd suggest the hotel is massively understaffed to save $$.. The Club is a cacophony of kitchen and bar staff yelling, horrible food, glacial service, minuscule wine pours necessitating endless requests for a refill. It felt like a 3 star cruise ship lounge, complete with distressed staff. Avoid the Club. The best part of the stay was Plume, where we had to retreat to get a decent bar, edible food and gracious service. Having paid for a Club room it was incredibly disappointing that we had to spend $200 in Plume for a few glasses of wine and food ๐Ÿ™ƒ. No one on check out offered any attempts at recovery. Hotel is full of groups, airline crews. In summary there are so many issues and so many better options in Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ
Read More
Paulin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent room. Loved the cleanliness and space. The pool was great as well
Derek Conrad
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very very good
Roy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a beautiful hotel with a great view of Marina Bay. It is located close to the main attractions of the city. The breakfast is amazing, with an abundant selection of cuisines. The hotel also has a gorgeous pool and wonderful gym.
Zhongqi
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

้žๅธธๆฃ’ไฝๅฎฟไฝ“้ชŒ๏ผŒๆœๅŠกไนŸๆ˜ฏไธ€ๆตๆฐดๅนณ
Natalie
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, clean, good staff, restaurants
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What an amazing stay at Pan Pacific. Staff were absolutely fantastic, very friendly. The staff at the club lounge go above and beyond to make you feel looked after and and always with a smile and a chat. It truly is a holiday to remember, and we will most definitely be back. Can't recommend this hotel highly enough, and the staff absolutely make this a 5* experience
Read More
Gaurav
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best hotel I have stayed in so far. The staff is amazing. We were staying with 18 month old baby and the staff was super accomodating and helpful at every step. Everybody at the lounge remembered my baby's nae, her eating preferemces which was very thoughtful. I would love to stay again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is excellent with links to 3 shopping centres 20 minutes from airport close to hop on hop off bus. Pacific club lounge giving access to top floor for breakfast afternoon tea and happy 2 hours for drinks and food is worth the additional money.
Nawrin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was the perfect location for a short stay in Singapore - centrally located, connected to key locations including convention centers and shopping malls. Highly recommend it to anyone traveling with the elderly and young kids alike. On top of that, the spa and kids' amenities, including the play zone, kiddie pool, and koi pond, were the cherry on top. And a big shout-out to the staff -- everyone almost intuitively supported us with incredible service that made this stay truly special. And the view was incredible p.s: Great food options, including the in-room dining menu; delicious taste and generous portions.
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Lisa
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has a great location if you want to go to the Marina Area. My room was very nice, spacious & nice amenities! The filtered drinking water in the room is very nice! Electric window coverings are very cool! The only drawback was the price for the breakfast. Almost $50 a person. Who can eat that much for breakfast?? I think $25 would be more appropriate.
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Christian
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything is great with hotels
Elton
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay started poorly as the room was not ready even check in timing had passed. I was waiting at the lounge fortunately and had access to drinks and snacks. What was poor however was the bell service. I had to follow up with the reception 3 times to find out that my luggage which they requested deposited before I could go to the lounge was still with the bell boys and did not get sent up. Exceedingly poor service considering the empty lobby. Overall the staff are poor in service and didn't want to go the extra mile. Only good service was provide by Steve who took care of my family whilst at the lounge and got me my room as well as Rosie who made sure we were well attended to. Considering the money you are paying, I would recommend going elsewhere. The rooms were generally clean but nothing impressive.
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome hotel excellent facilities Central location for all the marina bay attractions
Ashish
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were excellent, always very attentive and helpful and maintained great upkeep of our room while we went out. Room was spacious and had a nice view towards Marina Bay Sands. Coming back to the hotel after a long day of exploring was great as we knew we would be well looked after. Definitely enjoyed our stay and would happily come back.
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Miruthini
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent Stay! We enjoyed our 3night stay. Great location. Close to all the tourist attractions.
Corey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property needs a little `
Jeihan ayu satari
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff, amazing hospitality, representing warm and lovely south east culture
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