Robertson Quay Hotel

Hotels
7.1
/10
Pleasant
2,045 reviews

What Guests Say About Their Stay

Surroundings (27)
Distance To City Center (26)
Staff Friendliness (24)
Accessibility (19)

Verified Traveler

8.8
/ 10
We stayed at the hotel for a week and the location was amazing. Close to MRT and all the attractions we had planned. The staff were accommodating and although we didn't require much they were happy to help. Booked through this site and they offered us an upgraded room on a higher floor, so views were nice. The room is very tiny and we weren't able to move around much, but that is common in these types of hotels in Singapore, so we knew before we got there. Hotel is very basic and has no dining options, but we were 1 stop away from Chinatown and hawker centres so we wouldn't have eaten there anyway. There are tons of restaurants on the river front all within walking distance as well. Would recommend this hotel to anyone on a budget. Hotels in Singapore are quite expensive and not as good a value as some other Asian countries, so don't compare, but if you want to stay in Singapore, this is a great place to stay and would definitely stay here again next time we come.

Joanne I. L.

9.7
/ 10
Location is perfect, cosy and simple. Perfect for a quick rejuve!

Nyaek P.

9.4
/ 10
Friendly staff Room size is reasonable, clean, with breakfast, away from the train station.
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ARIYA P. G.

8.5
/ 10
Nice hotel for a million budget in Singapore, recommended. The clark quay river view environment is nice, clean and close to the MRT, forget the name, about 300 mtr, even closer than the MRT Clark quay, this is important because everywhere we use the MRT besides walking. Have a good vacation.
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Yenny N.

9.7
/ 10
The room is clean and comfortable. The location is close to the MRT and the center of the crowd.
See original
In the Area
See Map
15 Merbau Road, Clarke Quay, Singapore, 239032

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Elevator
WiFi
Robertson Quay Hotel is a hotel is located at Clarke Quay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Robertson Quay Hotel

15 Merbau Road, Clarke Quay, Singapore, 239032
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Lobby Robertson Quay Hotel
Exterior 2 Robertson Quay Hotel

Discover More About Robertson Quay Hotel

Robertson Quay Hotel offers a delightful escape in the heart of Singapore, providing a perfect blend of comfort, convenience, and style for every traveler. Whether you're visiting for business or leisure, this esteemed establishment promises an unforgettable experience. Room rates at Robertson Quay Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Robertson Quay Hotel Location

Robertson Quay Hotel is strategically situated in the vibrant Clarke Quay district, a prime area known for its lively atmosphere and picturesque riverside setting. Located at 15 Merbau Road, Clarke Quay, Singapore, 239032, the hotel is approximately 2 kilometers from the city center, offering easy access to Singapore's bustling commercial and entertainment hubs. For those arriving by public transport, the nearest Mass Rapid Transit (MRT) station is a short walk away, making it incredibly convenient to explore the city. The hotel's ambiance is one of sophisticated tranquility, nestled along the Singapore River, yet within easy reach of the energetic nightlife and diverse dining options that Clarke Quay is famous for. It’s an ideal location for those who wish to be close to the action while still enjoying a peaceful retreat.

Robertson Quay Hotel Facilities & Services

Facilities for guests at Robertson Quay Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A well-equipped fitness center is available for guests to maintain their workout routines. Operating hours are from 6:00 AM to 10:00 PM, with no additional fees.
  • An outdoor swimming pool offers a refreshing escape, perfect for a leisurely dip or sunbathing. The pool is open daily from 7:00 AM to 7:00 PM.
  • For families traveling with children, a dedicated children's play area provides a safe and fun space for little ones to enjoy.
  • A business center with meeting rooms is available for corporate travelers, equipped with essential amenities. Fees may apply for room bookings and usage.
  • Complimentary Wi-Fi is accessible throughout the hotel, ensuring guests stay connected.
  • On-site parking is available for guests, with a daily fee of PHP 500.
  • A concierge service is on hand to assist with tour bookings, restaurant reservations, and transportation arrangements.
  • Laundry and dry-cleaning services are offered for guest convenience, with prices varying based on the items.

Robertson Quay Hotel Room Types

Discover a range of meticulously appointed accommodations, with diverse room types of Robertson Quay Hotel designed to suit every preference.
  • **Deluxe Room:** Offering a comfortable and stylish retreat, these rooms are available with either a city view or a garden view. Guests can choose between smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • **Premier Room:** Slightly larger than the Deluxe, Premier Rooms provide enhanced comfort and amenities, with options for city or river views. Non-smoking rooms are standard, and some include a bathtub.
  • **Robertson Suite:** For those seeking a more luxurious experience, the Robertson Suite boasts spacious living areas and premium furnishings. These suites typically offer panoramic city views and always include a bathtub.
  • **Family Room:** Designed to accommodate families, these rooms offer ample space and comfortable bedding arrangements. Family Rooms are non-smoking and may feature a bathtub.
Robertson Quay Hotel is a pet-friendly establishment, with specific pet-friendly rooms available. An additional cleaning fee of PHP 1,500 per pet, per stay, applies. Please inform the hotel in advance if you plan to bring a pet.

Robertson Quay Hotel Dining & Restaurants

Savor a culinary journey at Robertson Quay Hotel, where a variety of dining options await to tantalize your taste buds.
  • **The Riverfront Cafe:** This all-day dining restaurant offers a delightful international buffet and an à la carte menu. Enjoy breakfast from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is PHP 2,500.
  • **The Sky Bar:** Perched atop the hotel, The Sky Bar provides breathtaking city views along with expertly crafted cocktails and light snacks. It's the perfect spot to unwind from 5:00 PM to 1:00 AM. Small bites range from PHP 500 to PHP 1,000.
  • **In-Room Dining:** For a more private dining experience, 24-hour in-room dining is available, offering a comprehensive menu of local and international favorites.

Robertson Quay Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Robertson Quay Hotel with these popular nearby attractions and activities.
  • **Clarke Quay Central:** A bustling hub of retail, dining, and entertainment, offering a wide array of shops and restaurants.
  • **Singapore River Cruise:** Embark on a scenic boat tour along the Singapore River, offering picturesque views of the city skyline and historical landmarks.
  • **Fort Canning Park:** A historical hilltop park offering a tranquil escape with lush greenery, heritage sites, and walking trails.
  • **National Gallery Singapore:** Home to an extensive collection of Southeast Asian art, housed in beautifully restored colonial buildings.
  • **Merlion Park:** Visit the iconic Merlion statue, Singapore's beloved symbol, and enjoy stunning views of Marina Bay.
If you are looking for other activities around Robertson Quay Hotel, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Robertson Quay Hotel from the Airport

Getting to Robertson Quay Hotel from Singapore Changi Airport (SIN) is convenient, with several transportation options available.
  • **Hotel Private Airport Transfer Service:** For the utmost convenience and comfort, the hotel offers a private airport transfer service. This service can be pre-booked and offers a seamless journey directly to the hotel. Prices start from PHP 3,500. You can arrange this through the airport transfer services.
  • **Metered/Coupon Taxis:** Taxis are readily available at the airport. The journey to Robertson Quay Hotel typically takes around 20-30 minutes, depending on traffic. The estimated fare is between PHP 800 to PHP 1,200.
  • **Ride-hailing Service:** You can also book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Fares are comparable to taxis.
  • **Public Transport (MRT):** For a more economical option, you can take the MRT from Changi Airport to the nearest station to Robertson Quay Hotel, which involves a few transfers. The total travel time can be around 45-60 minutes, with a fare of approximately PHP 100-150.
For those seeking a hassle-free arrival, the Robertson Quay Hotel airport transfer is highly recommended.

Summary of Why You Should Choose to Stay at Robertson Quay Hotel

Robertson Quay Hotel stands out as an exceptional choice for your Singaporean adventure, offering a perfect blend of prime location, excellent facilities, and comfortable accommodations.
  • **Prime Location:** Situated in the vibrant Clarke Quay area, offering easy access to dining, entertainment, and key attractions.
  • **Comfortable Rooms:** A variety of well-appointed room types cater to different needs, ensuring a restful stay.
  • **Excellent Facilities:** From a fitness center and swimming pool to business amenities, all your needs are catered for.
  • **Exceptional Service:** The dedicated staff are committed to providing a warm and memorable experience.
  • **Convenient Dining:** On-site restaurants and bars offer delicious culinary experiences.
Check for **Room availability at Robertson Quay Hotel** and secure your preferred dates. For the best rates and a seamless booking experience, consider **Booking Robertson Quay Hotel** through Traveloka. Book budget hotels in Singapore and discover great deals. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Robertson Quay Hotel

Swimming Pool Robertson Quay Hotel
Swimming Pool
Lobby Robertson Quay Hotel
Lobby
Exterior Robertson Quay Hotel
Exterior
Bedroom Robertson Quay Hotel
Bedroom
In-room Bathroom Robertson Quay Hotel
In-room Bathroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Robertson Quay Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Robertson Quay Hotel
163
Number of floors in Robertson Quay Hotel
9
Another facilities in Robertson Quay Hotel
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Robertson Quay Hotel

What are available facilities at Robertson Quay Hotel?
There are top facilites at Robertson Quay Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Robertson Quay Hotel?
The standard check-in time at Robertson Quay Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Robertson Quay Hotel?
Robertson Quay Hotel is a 3.0-star hotel.
How many floors does Robertson Quay Hotel have?
Robertson Quay Hotel has 9 floors.
How many rooms are available at Robertson Quay Hotel?
Robertson Quay Hotel has 163 rooms in total.
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More Reviews from Other Guests in Robertson Quay Hotel

Overall Ratings & Reviews Robertson Quay Hotel

Traveloka (1,042)
Other sources (1,003)
7.9
Pleasant
From 1,042 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

7.7

People often mention about Robertson Quay Hotel
All
Surroundings (20)
Staff Friendliness (20)
Distance to City Center (18)
Bathroom (15)
Room Space (14)
Bedroom (14)
Hotel Area (14)
Accessibility (13)
Ambiance (12)
Family Friendly (11)
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Most Recent
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Traveler Reviews Robertson Quay Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Ok, nice. The hall is quite comfortable, only the room is a bit small.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
We stayed at the hotel for a week and the location was amazing. Close to MRT and all the attractions we had planned. The staff were accommodating and although we didn't require much they were happy to help. Booked through this site and they offered us an upgraded room on a higher floor, so views were nice. The room is very tiny and we weren't able to move around much, but that is common in these types of hotels in Singapore, so we knew before we got there. Hotel is very basic and has no dining options, but we were 1 stop away from Chinatown and hawker centres so we wouldn't have eaten there anyway. There are tons of restaurants on the river front all within walking distance as well. Would recommend this hotel to anyone on a budget. Hotels in Singapore are quite expensive and not as good a value as some other Asian countries, so don't compare, but if you want to stay in Singapore, this is a great place to stay and would definitely stay here again next time we come.
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Christopher
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
For a hotel that accommodates three people in the Merbau Road area, I only found this Robertson. The room is very small for three people. Furthermore, the distance to everywhere is a bit tiring. It's not a district area like Orchard Road or Business Road. But, what can I say? Singapore is indeed short on land, so just enjoy it.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Near Jumbo and River, the aircond is very cool.
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Zin A.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 8 week(s) ago
The room is very tiny, and they don’t provide complimentary drinking water. The location is not very good, and it's an old building.
Find this review helpful?
B***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 10 week(s) ago
The room was super small, it’s so different from the picture. I booked the room for 3 people but there was barely any space for us to move around. The toilet has no bidet, the bed was as hard as rock, the aircon is central so you can't control the temperature, no bidet in the toilet, no towel provided, no water provided, the windows cannot be opened. Location is not strategic at all, too far from MRT station (Clarke Quay). Overall bad experience. Will never stay here again.
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I***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The area is very close if you want to go to Clark Quay, enjoy the nightlife, lots of cafes, restaurants, bars, and if you want to go to the MRT station, it's also not far, just a 7-minute walk. The hotel is not a new building, the rooms are also very minimalist, but it's okay, compact 😊 Recommended yes 👍
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Best value of all hotels in Singapore overall. Good room, superb location, friendly staff
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 19 week(s) ago
When we checked in and out, no help was offered with the luggage, and we had 3 large suitcases and 3 medium, plus 3 hand luggage. The staff was just sitting behind the desk and looking on. There was no food in the hotel, the room was small for 3 people, the bedding was terrible, the mattress was hard, and the blanket was ripped. Very disappointed with the stay.
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3 people find it helpful
Profile Picture
Putri A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
check in experience was easy and fast. even tho i check in around 1130pm. the room was ok. didnt expect much but the aircon is sooo cold. even though i turned it off. it still cold and the blanket is not thick enough so im freezing the entire night. oh the allowed me to leave my lugagge at the lobby when i check out so i can walk around the city before my flight depart
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1 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
I checked in on afternoon of Christmas Eve. No one manning the Front Desk for good 10 minutes as hotel staff was busy taking Christmas pictures. Went down to Front Desk at 6pm to request for 1 extra towel. Front Desk asked me to come back at 9pm to get towel as all towels are in the laundry. Next morning, 20minutes before required check-out time, Housekeeping was knocking loudly at my room door several times. Housekeeping was speaking loudly and rudely in Mandarin, I couldn't understand what she was saying. I assume she wanted me to checkout immediately.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Convenient location, about 5 minutes to the MRT station, and easy access to the airport via the DT line.
1 people find it helpful
Galeri R. B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
I stayed for two nights with my family. Overall, we had a pleasant stay. The room was comfortable and the staff were friendly and helpful. One small downside was that the bathroom did not have a bidet. The location is very convenient, close to the MRT and bus station.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 24 week(s) ago
The air conditioner couldn't be adjusted. I asked the staff for an extra blanket but didn't get one. The Wi-Fi didn't reach the room. The toilet in the bathroom wasn't cleaned.
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1 people find it helpful
Imanuel T. H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
must use same name as written on passport/ID or else will get penalty. i submit one of my id (driver lic), different name with passport but same name with this apps ( which i use to book the hotel), and still need to pay the penalty
Find this review helpful?
Cheong S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
location in Robertson Quay within walking distance to major city attraction , and happening at night at Clarke Quay , a good choice
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.3
/10
Reviewed 36 week(s) ago
Bed need to be changed, uneven and uncomfortable. Room too small. Air condition coldness cannot be controlled, be prepared to be chilled like in the refrigerator.
1 people find it helpful
Profile Picture
LE THI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Staffs are very friendly. The hotel is near the central area, it’s easy to travel to another place.
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r***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
room was clean, staff friendly, location short walking distance to Fort Canning Station, in business area so rather quiet but still with convenience stores nearby. room and bathroom small, might be a challenge to maneuvere if you are of big sized and if you bring big luggages. but suitable and convenient for short business trip.
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2 people find it helpful
Nguyen N. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
The hotel is conveniently located, close to public transport (bus station, Fort Canning train station), restaurants, supermarkets. The receptionists are attentive and enthusiastic in assisting when needed. The rooms are reasonably priced, with all the basic amenities, carefully cleaned and clean.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Robertson Quay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Robertson Quay Hotel

Traveloka (1,042)
Other sources (1,003)
7.9
Pleasant
From 1,042 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

7.7

People often mention about Robertson Quay Hotel
All
Surroundings (20)
Staff Friendliness (20)
Distance to City Center (18)
Bathroom (15)
Room Space (14)
Bedroom (14)
Hotel Area (14)
Accessibility (13)
Ambiance (12)
Family Friendly (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Robertson Quay Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Ok, nice. The hall is quite comfortable, only the room is a bit small.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
We stayed at the hotel for a week and the location was amazing. Close to MRT and all the attractions we had planned. The staff were accommodating and although we didn't require much they were happy to help. Booked through this site and they offered us an upgraded room on a higher floor, so views were nice. The room is very tiny and we weren't able to move around much, but that is common in these types of hotels in Singapore, so we knew before we got there. Hotel is very basic and has no dining options, but we were 1 stop away from Chinatown and hawker centres so we wouldn't have eaten there anyway. There are tons of restaurants on the river front all within walking distance as well. Would recommend this hotel to anyone on a budget. Hotels in Singapore are quite expensive and not as good a value as some other Asian countries, so don't compare, but if you want to stay in Singapore, this is a great place to stay and would definitely stay here again next time we come.
Read More
Find this review helpful?
Profile Picture
Christopher
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
For a hotel that accommodates three people in the Merbau Road area, I only found this Robertson. The room is very small for three people. Furthermore, the distance to everywhere is a bit tiring. It's not a district area like Orchard Road or Business Road. But, what can I say? Singapore is indeed short on land, so just enjoy it.
Translated by Google Icon
See original
2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Near Jumbo and River, the aircond is very cool.
Find this review helpful?
Zin A.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 8 week(s) ago
The room is very tiny, and they don’t provide complimentary drinking water. The location is not very good, and it's an old building.
Find this review helpful?
B***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 10 week(s) ago
The room was super small, it’s so different from the picture. I booked the room for 3 people but there was barely any space for us to move around. The toilet has no bidet, the bed was as hard as rock, the aircon is central so you can't control the temperature, no bidet in the toilet, no towel provided, no water provided, the windows cannot be opened. Location is not strategic at all, too far from MRT station (Clarke Quay). Overall bad experience. Will never stay here again.
Read More
Find this review helpful?
I***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The area is very close if you want to go to Clark Quay, enjoy the nightlife, lots of cafes, restaurants, bars, and if you want to go to the MRT station, it's also not far, just a 7-minute walk. The hotel is not a new building, the rooms are also very minimalist, but it's okay, compact 😊 Recommended yes 👍
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Find this review helpful?
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Best value of all hotels in Singapore overall. Good room, superb location, friendly staff
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 19 week(s) ago
When we checked in and out, no help was offered with the luggage, and we had 3 large suitcases and 3 medium, plus 3 hand luggage. The staff was just sitting behind the desk and looking on. There was no food in the hotel, the room was small for 3 people, the bedding was terrible, the mattress was hard, and the blanket was ripped. Very disappointed with the stay.
Read More
3 people find it helpful
Profile Picture
Putri A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
check in experience was easy and fast. even tho i check in around 1130pm. the room was ok. didnt expect much but the aircon is sooo cold. even though i turned it off. it still cold and the blanket is not thick enough so im freezing the entire night. oh the allowed me to leave my lugagge at the lobby when i check out so i can walk around the city before my flight depart
Read More
1 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
I checked in on afternoon of Christmas Eve. No one manning the Front Desk for good 10 minutes as hotel staff was busy taking Christmas pictures. Went down to Front Desk at 6pm to request for 1 extra towel. Front Desk asked me to come back at 9pm to get towel as all towels are in the laundry. Next morning, 20minutes before required check-out time, Housekeeping was knocking loudly at my room door several times. Housekeeping was speaking loudly and rudely in Mandarin, I couldn't understand what she was saying. I assume she wanted me to checkout immediately.
Read More
1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Convenient location, about 5 minutes to the MRT station, and easy access to the airport via the DT line.
1 people find it helpful
Galeri R. B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
I stayed for two nights with my family. Overall, we had a pleasant stay. The room was comfortable and the staff were friendly and helpful. One small downside was that the bathroom did not have a bidet. The location is very convenient, close to the MRT and bus station.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 24 week(s) ago
The air conditioner couldn't be adjusted. I asked the staff for an extra blanket but didn't get one. The Wi-Fi didn't reach the room. The toilet in the bathroom wasn't cleaned.
Translated by Google Icon
See original
1 people find it helpful
Imanuel T. H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
must use same name as written on passport/ID or else will get penalty. i submit one of my id (driver lic), different name with passport but same name with this apps ( which i use to book the hotel), and still need to pay the penalty
Find this review helpful?
Cheong S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
location in Robertson Quay within walking distance to major city attraction , and happening at night at Clarke Quay , a good choice
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.3
/10
Reviewed 36 week(s) ago
Bed need to be changed, uneven and uncomfortable. Room too small. Air condition coldness cannot be controlled, be prepared to be chilled like in the refrigerator.
1 people find it helpful
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LE THI T.
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Leisure
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9.7
/10
Reviewed 41 week(s) ago
Staffs are very friendly. The hotel is near the central area, it’s easy to travel to another place.
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r***r
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8.8
/10
Reviewed 45 week(s) ago
room was clean, staff friendly, location short walking distance to Fort Canning Station, in business area so rather quiet but still with convenience stores nearby. room and bathroom small, might be a challenge to maneuvere if you are of big sized and if you bring big luggages. but suitable and convenient for short business trip.
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2 people find it helpful
Nguyen N. Q.
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Staycation
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8.8
/10
Reviewed 46 week(s) ago
The hotel is conveniently located, close to public transport (bus station, Fort Canning train station), restaurants, supermarkets. The receptionists are attentive and enthusiastic in assisting when needed. The rooms are reasonably priced, with all the basic amenities, carefully cleaned and clean.
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