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The Riverside Hotel
Hotels
7.8
/10
Pleasant
218 reviews
What Guests Say About Their Stay
Ritesh
10.0
/ 10
Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
Verified traveler
10.0
/ 10
We had a fantastic stay.
Breakfast included was nice and the rooms were beautiful and comfortable
Magretia
10.0
/ 10
Spacious, Stunningly decorated, Friendly and professional staff, super clean...
In the Area
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10 Kenneth Kaunda Drive, eThekwini, KwaZulu-Natal, South Africa, 4065
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in The Riverside Hotel
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What's around The Riverside Hotel
10 Kenneth Kaunda Drive, eThekwini, KwaZulu-Natal, South Africa, 4065
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Discover More About The Riverside Hotel
General
Near Beachwood Mangroves Nature Reserve
Location
With a stay at The Riverside Hotel in Durban North, you'll be on a river, within a 10-minute drive of Umhlanga Rocks Beach and Beachwood Mangroves Nature Reserve. This beach hotel is 0.9 mi (1.4 km) from Windsor Park Golf Course and 1.1 mi (1.7 km) from Durban Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Beachwood Mangroves Nature Reserve - 0.6 km / 0.4 mi
Windsor Park Golf Course - 1.4 km / 0.9 mi
Umgeni River Bird Park - 1.6 km / 1 mi
Japanese Gardens - 1.6 km / 1 mi
Durban Beach - 1.8 km / 1.1 mi
Golden Mile - 2 km / 1.2 mi
Kings Park Stadium - 2.8 km / 1.7 mi
I Heart Market - 2.9 km / 1.8 mi
St James Anglican Church - 3 km / 1.9 mi
Moses Mabhida Stadium - 3.1 km / 1.9 mi
Big Rush Urban Adrenaline - 3.1 km / 1.9 mi
Durban Country Club - 3.2 km / 2 mi
Battery Beach - 3.6 km / 2.2 mi
Wardkiss Museum - 3.8 km / 2.3 mi
Florida Road - 4 km / 2.5 mi
The preferred airport for The Riverside Hotel is King Shaka Intl. Airport (DUR) - 29.1 km / 18.1 mi
Facilities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business Facilities
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Grab a bite to eat at Riverside Cafe, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 169 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
All facilities in The Riverside Hotel
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Barbecue
- TV lounge
- Health club
- Garden
- Fitness center
Business Facilities
- Conference center
- Meeting rooms
- Business facilities
- Conference rooms
- Computer station
- Business center
General
- Smoking area
- Reception hall
- Parking
- Terrace
Transportation
- Airport transfer
- Secure parking
- Area shuttle
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Accessible parking
- Wheelchair accessible
Public Facilities
- Elevator
- Safety deposit box
Kids and Pets
- Babysitting
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Riverside Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:30
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Pets
Service Animals Allowed
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General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Riverside Hotel | 169 |
Number of floors in The Riverside Hotel | 5 |
Another facilities in The Riverside Hotel | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter |
Frequently asked question in The Riverside Hotel
What are available facilities at The Riverside Hotel?
There are top facilites at The Riverside Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Riverside Hotel?
The standard check-in time at The Riverside Hotel is starting from From 15:00 while the latest check-out time is at Before 10:30
Does The Riverside Hotel provide breakfast?
Yes, The Riverside Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Riverside Hotel?
The Riverside Hotel is a 4.0-star hotel.
How many floors does The Riverside Hotel have?
The Riverside Hotel has 5 floors.
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More Reviews from Other Guests in The Riverside Hotel
Overall Ratings & Reviews The Riverside Hotel
Other sources (218)
7.8
Pleasant
From 218 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
8.4
Service and Facilites
8.0
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Traveler Reviews The Riverside Hotel
Number of reviews per page
20
40
Top reviews
Carl
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
👍
Myles
Business
2.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
They have a rat problem and way too noisy in the evening.
They rates ate the power cable that caused all the plugs to be down in the room.
The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
megan
Business and Leisure Family
10.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
All good
Zarina
Friends and Family Family
8.0
/10
Reviewed 181 week(s) ago
Hotels.com verified review
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
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Michael
with Partner
8.0
/10
Reviewed 205 week(s) ago
Hotels.com verified review
Requested room with separate room, given room with shower in bath.
Water covering floor due to leaking fridge, which had a foot pad missing.
Water in bathroom was luke warm when on maximum heat.
Wesley
Business
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Was a good stay overall
michael
with Partner
6.0
/10
Reviewed 232 week(s) ago
Hotels.com verified review
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel.
Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled.
I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room.
This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
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michael
with Partner
8.0
/10
Reviewed 268 week(s) ago
Hotels.com verified review
The accommodation was comfortable, central location, quiet with professional staff.
Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
Verified traveler
Leisure
4.0
/10
Reviewed 272 week(s) ago
Expedia Group verified review
Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons
1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels
2. Extra bath towels were not available as they were all in the dryer. Really?
3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day.
4. Hand towels were not replenished with 2, only 1.
5. Bath towelling mat was never replenished for 2 of my 3 night stay.
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Ritesh
with Partner
10.0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
Verified traveler
6.0
/10
Reviewed 336 week(s) ago
Hotels.com verified review
The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
Musawenkosi
with Partner
8.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
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Vincent
10.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
Amazing place
Albert
8.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
Although the institution offers amenities usually offered by four star hotels I'm not convinced that Riverside is always deserving of four stars. Amenities were generally good however staff performance requires some corrective action. Staff appeared unprofessional at times specifically restaurant and front desk staff. Breakfasts on most mornings was late. Flies were noted on buffet food. Despite me highlighting it to staff nothing was done by staff about it at the time. Breakfast cutlery was dirty. Salt sellers were filthy. The cup on the breakfast table had dessert from the previous night still in it. Clearly not well washed nor checked by staff when setting the table. Management did take corrective but I should not be required to highlight unhygienic concerns to them especially not a four star hotel. One wonders what happens in the kitchen.
I rate this hotel three stars at best.
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Nnditsheni Charity
Family
10.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
We had amazing time
Wally
6.0
/10
Reviewed 383 week(s) ago
Hotels.com verified review
I was disappointed with the small room allocated to us as on 2 other occasions we had large spacious rooms and a bath for my wife.
A bit noisy this past weekend
Verified traveler
with Partner
8.0
/10
Reviewed 386 week(s) ago
Hotels.com verified review
Had a beautiful stay. Lovely spot within close proximity to all amenities,yet hidden from the crowd.Clean rooms and comfortable beds . Would do it again
Eugene
Family
8.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
Was a nice stay!
Verified traveler
Leisure Family
8.0
/10
Reviewed 391 week(s) ago
Expedia Group verified review
Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
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Wayne
8.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
Unfortunately there was a cockroach in room 302, and the water in the shower took long to drain.
Number of reviews per page
20
40
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