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The Riverside Hotel

Hotels
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7.8
/10
Pleasant
224 reviews

What Guests Say About Their Stay

Gavin

10.0
/ 10
Excellent staff,food and rooms.Design of hotel is good. Only disappointment was security and night staff did nothing to keep the Paarl Boys High Hockey team quite despire multiple calls to the reception and night manager

Ritesh

10.0
/ 10
Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.

Verified traveler

10.0
/ 10
We had a fantastic stay. Breakfast included was nice and the rooms were beautiful and comfortable
In the Area
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10 Kenneth Kaunda Drive, eThekwini, KwaZulu-Natal, South Africa, 4065

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Parking
Fitness center
Luggage storage
Elevator
Garden
The Riverside Hotel is located in area / city Durban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Riverside Hotel

10 Kenneth Kaunda Drive, eThekwini, KwaZulu-Natal, South Africa, 4065
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Lobby The Riverside Hotel
Exterior 2 The Riverside Hotel

Discover More About The Riverside Hotel

General
Near Beachwood Mangroves Nature Reserve

Location
When you stay at The Riverside Hotel in Durban North, you'll be on a river, a 3-minute drive from Durban Beach and 8 minutes from uShaka Marine World. This family-friendly hotel is 5 mi (8.1 km) from Umhlanga Rocks Beach and 0.8 mi (1.4 km) from Beachwood Mangroves Nature Reserve.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Beachwood Mangroves Nature Reserve - 0.6 km / 0.4 mi
Windsor Park Golf Course - 1.4 km / 0.9 mi
Japanese Gardens - 1.6 km / 1 mi
Umgeni River Bird Park - 1.6 km / 1 mi
Durban Beach - 1.8 km / 1.1 mi
Golden Mile - 2 km / 1.2 mi
Kings Park Stadium - 2.8 km / 1.7 mi
I Heart Market - 2.9 km / 1.8 mi
St James Anglican Church - 3 km / 1.9 mi
Moses Mabhida Stadium - 3.1 km / 1.9 mi
Big Rush Urban Adrenaline - 3.1 km / 1.9 mi
Durban Country Club - 3.2 km / 2 mi
Battery Beach - 3.6 km / 2.2 mi
Wardkiss Museum - 3.8 km / 2.3 mi
Florida Road - 4 km / 2.5 mi

The preferred airport for The Riverside Hotel is King Shaka Intl. Airport (DUR) - 29.1 km / 18.1 mi

Facilities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining
Grab a bite to eat at Riverside Cafe, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 169 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in The Riverside Hotel

Facility

  • Outdoor pool
Swimming Pool The Riverside Hotel
Swimming Pool
Fitness Center The Riverside Hotel
Fitness Center
Functional Hall The Riverside Hotel
Functional Hall
Common Space The Riverside Hotel
Common Space
Lobby The Riverside Hotel
Lobby

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool
  • Barbecue
  • TV lounge
  • Health club
  • Garden
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Secure parking
  • Area shuttle with surcharge

Connectivity

  • LAN Internet (surcharge)
  • WiFi (surcharge)

General

  • Smoking area
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Riverside Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Riverside Hotel
169
Number of floors in The Riverside Hotel
5
Another facilities in The Riverside Hotel
Babysitting with surcharge, Outdoor pool, Barbecue, TV lounge, Health club

Frequently asked question in The Riverside Hotel

What is normal check-in & check-out time at The Riverside Hotel?
The standard check-in time at The Riverside Hotel is starting from From 15:00 while the latest check-out time is at Before 10:30
Does The Riverside Hotel provide breakfast?
Yes, The Riverside Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Riverside Hotel have?
The Riverside Hotel is a 4.0-star hotel.
How many floors does The Riverside Hotel have?
The Riverside Hotel has 5 floors.
How many rooms does The Riverside Hotel have?
The Riverside Hotel has 169 rooms in total.
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More Reviews from Other Guests in The Riverside Hotel

Overall Ratings & Reviews The Riverside Hotel

Other sources (224)
7.8
Pleasant
From 224 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.4

Service and Facilites

8.0

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Traveler Reviews The Riverside Hotel

Number of reviews per page
20
40
Top reviews
Gavin
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent staff,food and rooms.Design of hotel is good. Only disappointment was security and night staff did nothing to keep the Paarl Boys High Hockey team quite despire multiple calls to the reception and night manager
Carl
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

👍
Myles
icon-Business
Business
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
megan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

All good
Zarina
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
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Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Wesley
icon-Business
Business
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Was a good stay overall
michael
icon-with Partner
with Partner
6.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
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michael
icon-with Partner
with Partner
8.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

The accommodation was comfortable, central location, quiet with professional staff. Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons 1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels 2. Extra bath towels were not available as they were all in the dryer. Really? 3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day. 4. Hand towels were not replenished with 2, only 1. 5. Bath towelling mat was never replenished for 2 of my 3 night stay.
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Ritesh
icon-with Partner
with Partner
10.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
Verified traveler
icon-
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
Musawenkosi
icon-with Partner
with Partner
8.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
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Vincent
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Amazing place
Albert
8.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

Although the institution offers amenities usually offered by four star hotels I'm not convinced that Riverside is always deserving of four stars. Amenities were generally good however staff performance requires some corrective action. Staff appeared unprofessional at times specifically restaurant and front desk staff. Breakfasts on most mornings was late. Flies were noted on buffet food. Despite me highlighting it to staff nothing was done by staff about it at the time. Breakfast cutlery was dirty. Salt sellers were filthy. The cup on the breakfast table had dessert from the previous night still in it. Clearly not well washed nor checked by staff when setting the table. Management did take corrective but I should not be required to highlight unhygienic concerns to them especially not a four star hotel. One wonders what happens in the kitchen. I rate this hotel three stars at best.
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Nnditsheni Charity
icon-Family
Family
10.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

We had amazing time
Wally
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

I was disappointed with the small room allocated to us as on 2 other occasions we had large spacious rooms and a bath for my wife. A bit noisy this past weekend
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Had a beautiful stay. Lovely spot within close proximity to all amenities,yet hidden from the crowd.Clean rooms and comfortable beds . Would do it again
Eugene
icon-Family
Family
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Was a nice stay!
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
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Number of reviews per page
20
40

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Exterior 4 The Riverside Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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