Hotel Tops 10

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8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Colin

10.0
/ 10
Only downside is I thought the water park and arcade was included in the stay so it got pricey quick but we had fun and it was beautiful

PHILIP

10.0
/ 10
Very roomy, great views, and the spa and pool on 1st floor were wonderful. Very nice facility.

John

10.0
/ 10
Since it is a little distance away from a city center, the hotel offers very quiet environment. The hotel is on a top of a cliff that offers great view and has a great buffet restaurant with tasty dishes and very reasonable price.
In the Area
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455 34 Heonhwa Ro Okgye Myeon, Gangneung, Gangwon, South Korea, 25633

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Tops 10 is located in area / city Gangneung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Tops 10

455 34 Heonhwa Ro Okgye Myeon, Gangneung, Gangwon, South Korea, 25633
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Lobby Hotel Tops 10
Lobby 2 Hotel Tops 10

Discover More About Hotel Tops 10

Discover Your Perfect Getaway at Hotel Tops 10 in Gangwon

Welcome to Hotel Tops 10, your premier destination for an unforgettable stay in the beautiful province of Gangwon, South Korea. Nestled amidst stunning natural landscapes and vibrant cultural attractions, Hotel Tops 10 offers a harmonious blend of comfort, convenience, and exceptional service. Whether you're planning a relaxing vacation, an adventurous escape, or a productive business trip, our hotel is designed to cater to your every need. Experience the warmth of Korean hospitality and create lasting memories at Hotel Tops 10, where every detail is crafted for your enjoyment. Room rates at Hotel Tops 10 start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Tops 10 Location

Hotel Tops 10 is ideally situated in the heart of Gangneung-si, a city renowned for its picturesque beaches and rich cultural heritage. Located at 옥계면 헌화로 455 34, 강릉, 강원, 대한민국, 25633, our hotel offers easy access to the city's most captivating sights and sounds. We are conveniently positioned approximately 10 kilometers from the Gangneung Intercity Bus Terminal, making your arrival and departure seamless. The surrounding area buzzes with activity, offering a delightful mix of local eateries, charming shops, and easy access to public transportation. Whether you're drawn to the tranquility of the East Sea or the vibrant pulse of the city, Hotel Tops 10 provides the perfect base for your Gangwon adventure.

Hotel Tops 10 Facilities & Services

Facilities for guests at Hotel Tops 10 are thoughtfully curated to ensure a comfortable and enjoyable experience. We pride ourselves on offering a comprehensive range of amenities designed to cater to both leisure and business travelers. * Complimentary Wi-Fi: Stay connected throughout your stay with free high-speed internet access in all areas of the hotel. * 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests or inquiries. * On-site Restaurant: Savor delicious local and international cuisine at our elegant restaurant. * Bar/Lounge: Unwind with a refreshing drink in our stylish bar after a day of exploration. * Fitness Center: Maintain your workout routine in our well-equipped gym, open daily from 6:00 AM to 10:00 PM. * Outdoor Swimming Pool: Take a dip and relax by our sparkling outdoor pool, operational from 9:00 AM to 6:00 PM during the summer season. * Business Center: For our business guests, we offer a fully equipped business center with printing and fax services. * Concierge Services: Our knowledgeable concierge team can assist with tour bookings, restaurant reservations, and transportation arrangements. * Luggage Storage: Secure storage is available for your convenience before check-in or after check-out. * Daily Housekeeping: Enjoy a clean and comfortable environment with our daily housekeeping services. * Free Parking: Ample free parking space is available for guests arriving by car.

Hotel Tops 10 Room Types

Discover a variety of accommodations designed to suit every traveler's needs with our diverse room types of Hotel Tops 10. Each room is meticulously appointed to provide a sanctuary of comfort and style. * Standard Room: Offering a cozy retreat, these rooms are available with either a city view or a garden view. Non-smoking rooms are standard. * Deluxe Room: Enjoy enhanced comfort and space in our Deluxe Rooms, featuring either a city view or an ocean view. Some Deluxe Rooms are equipped with a bathtub for added relaxation. Available in smoking and non-smoking options. * Suite: Indulge in luxury with our spacious Suites, boasting panoramic ocean views. These rooms are designed for ultimate comfort and feature a private living area and a well-appointed bathroom, including a bathtub. All Suites are non-smoking. * Family Room: Perfect for families or larger groups, our Family Rooms offer ample space and comfort, with options for city or garden views. These rooms are non-smoking and some may include a bathtub. We understand that pets are part of the family. While Hotel Tops 10 does not currently offer dedicated pet-friendly rooms, we recommend contacting the hotel directly to inquire about specific arrangements or policies for traveling with pets.

Hotel Tops 10 Dining & Restaurants

Embark on a culinary journey at Hotel Tops 10, where our dining options promise to delight your palate. Our on-site establishments offer a range of flavors to satisfy every craving. * The Ocean Breeze Restaurant: Experience the best of Korean and international cuisine at our main restaurant. Enjoy a delightful breakfast buffet from 7:00 AM to 10:00 AM, priced at approximately 15,000 KRW per person. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 9:30 PM, with à la carte options available. * The Sunset Lounge: Unwind with a selection of fine wines, craft beers, and signature cocktails at our sophisticated lounge. Open daily from 5:00 PM to 12:00 AM, with light snacks available. Prices for drinks range from 8,000 KRW to 15,000 KRW.

Hotel Tops 10 Nearby Attractions and Activities

Gangneung-si is a treasure trove of natural beauty and cultural experiences, and Hotel Tops 10 is perfectly situated to help you explore it all. Discover the charm of this coastal city with these nearby attractions: * Gyeongpo Beach: Just a short drive from the hotel, Gyeongpo Beach is one of the most famous and beautiful beaches on the east coast of South Korea, known for its clear waters and sandy shores. * Ojukheon House: Immerse yourself in history at Ojukheon House, a significant cultural heritage site and the birthplace of the renowned Korean scholar Shin Saimdang and her son Yi I. * Gangneung Olympic Park: Relive the excitement of the PyeongChang Winter Olympics by visiting the well-preserved Olympic Park, offering a glimpse into the legacy of the games. * Haslla Art World: Explore this unique art museum and sculpture park perched on a cliff overlooking the East Sea, offering stunning art installations and breathtaking views. * Anmok Beach Coffee Street: Indulge in the vibrant coffee culture of Gangneung at Anmok Beach, lined with numerous cafes offering delicious brews and ocean vistas. If you are looking for other activities around Hotel Tops 10, check out the best deals on Traveloka: Recommended activities in Gangneung-si!

How to Get to Hotel Tops 10 from the Airport

Navigating your way to Hotel Tops 10 is straightforward, with several convenient options available. Whether you're arriving at Yangyang International Airport (YNY) or Incheon International Airport (ICN), the airport transfer service of Hotel Tops 10 can be arranged to ensure a smooth journey. Here's how to get to Hotel Tops 10: * Airport Premium Buses: From Yangyang International Airport, you can take a direct bus service to Gangneung Bus Terminal. The journey takes approximately 40-50 minutes and costs around 7,000-10,000 KRW. From Gangneung Bus Terminal, a short taxi ride of about 15-20 minutes will bring you to the hotel. * Metered/Coupon Taxis: Taxis are readily available at both airports. The fare from Yangyang International Airport to Hotel Tops 10 is estimated to be between 30,000-40,000 KRW. If arriving from Incheon International Airport, it is advisable to take the KTX train to Gangneung Station and then a taxi to the hotel, as a direct taxi journey would be significantly longer and more expensive. * Hotel's Private Airport Transfer Service: For the utmost convenience and comfort, Hotel Tops 10 offers a private airport transfer service. This service can be pre-booked and provides a hassle-free journey directly to the hotel. Please contact the hotel directly for pricing and booking details. You can also explore various airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Hotel Tops 10

Choosing Hotel Tops 10 for your Gangwon adventure guarantees a memorable and comfortable experience. Here are the key reasons why you should book your stay with us: * Prime Location: Situated in the heart of Gangneung-si, offering easy access to beaches, cultural sites, and city attractions. * Exceptional Facilities: Enjoy a range of amenities including free Wi-Fi, a fitness center, a swimming pool, and on-site dining options. * Comfortable Accommodations: A variety of well-appointed room types to suit every traveler's needs, ensuring a restful stay. * Warm Hospitality: Experience the genuine warmth and attentive service of our dedicated staff. * Convenient Access: Multiple transportation options make getting to and from the hotel straightforward. Discover the best deals and ensure your preferred dates are available. Check for Book budget hotels in Gangwon and secure your perfect room at Hotel Tops 10. Don't forget to explore flight options to complement your trip; you can Easily book domestic and international flights at low prices on Traveloka. Booking Hotel Tops 10 through Traveloka is simple, secure, and offers great value.

All facilities in Hotel Tops 10

Entertainment Facility Hotel Tops 10
Entertainment Facility
Functional Hall Hotel Tops 10
Functional Hall
Common Space Hotel Tops 10
Common Space
Lobby Hotel Tops 10
Lobby
Accommodation Services Hotel Tops 10
Accommodation Services

Things to Do

  • Indoor pool
  • Karaoke
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Table tennis
  • Game room
  • Golf cart
  • Mini golf

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Business center

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking

Nearby Facilities

  • Grocery
  • ATM/Banking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Tops 10

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s Aqua Park facility, including the hot springs and indoor pool, is closed on the last Wednesday of every month.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Tops 10
332
Another facilities in Hotel Tops 10
Indoor pool, Karaoke, Health club, Garden, Sauna

Frequently asked question in Hotel Tops 10

What are available facilities at Hotel Tops 10?
There are top facilites at Hotel Tops 10 such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tops 10?
The standard check-in time at Hotel Tops 10 is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Tops 10 provide breakfast?
Yes, Hotel Tops 10 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tops 10?
Hotel Tops 10 is a 4.0-star hotel.
How many rooms are available at Hotel Tops 10?
Hotel Tops 10 has 332 rooms in total.
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More Reviews from Other Guests in Hotel Tops 10

8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Tops 10

Number of reviews per page
20
40
Top reviews
Colin
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only downside is I thought the water park and arcade was included in the stay so it got pricey quick but we had fun and it was beautiful
Jeng Jung
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This Hotel located very poor transfer area. and around the area has limited dining and shopping.
Jongman
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

They need to pay more attention on cleaning of room amenities.
Seungyoul
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I recently returned to Korea after a long time abroad and started a week-long trip around the Gangwon area. This hotel was our first stop. We arrived late in the afternoon, and while I rested due to jet lag, my mother went to use the hotel’s on-site hot springs. However, when she returned, she told me that she had accidentally stepped on feces inside the hot spring area while walking. It seemed like it may have been left by a toddler (?), but it was extremely unpleasant and, more importantly, dangerous — she almost slipped because of it. This was very disappointing, especially for a hotel of this level. The staff should pay far more attention to hygiene, safety checks, and regular maintenance of the facilities. A hot spring should be a place where guests can relax, not experience something like this. I hope the hotel takes this issue seriously and improves cleanliness and safety protocols for future guests.
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Maarten
icon-with Partner
with Partner
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was good and clean, and the beds comfortable. The service was so-so. The managment sometimes seems to be more concerned with guests following hotel rules than with their comfort.
Pun
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The spacious room and comfortable bed made it a great experience. We didn’t try their meal due to the high price, but we’ll try it next time to see if it’s worth it.
Hoyoung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Only setback is the location. The dinner at rooftop was not back at all either actually. The buffet dinner can be costly though.
BOON CHYE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hot spring was good but dining was very limited
Mikyung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Kind staffs l, Nice view from the room, great food.
Seung ju
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

There was no hot water for 4 hours after checking in and the staff was rude.
PHILIP
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Very roomy, great views, and the spa and pool on 1st floor were wonderful. Very nice facility.
sungrack
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Good place to rest
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Since it is a little distance away from a city center, the hotel offers very quiet environment. The hotel is on a top of a cliff that offers great view and has a great buffet restaurant with tasty dishes and very reasonable price.
Geonho
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great sea view
SANGJOON
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Dirty room, unfriendly staff, expensive and nonsense buffet. Just a terrible mistake to choose this hotel based on unreliable reviews
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

A very good view. We had the partial lake view. I like the towel and bathrobe. The service of the front office are commendable. Specifically, when they let me use the business center for my online meeting. As a hospitality professor, they are very professional. However, not that sound proof. We heard the banging of the door from other rooms. Great staycation!
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Hoyoung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

늦은 휴가 다녀왔습니다. 항상 갈 때마다 애들과 놀 것도 많고 경치도 깡패고, 도보로 올라갈 때 빼고는 흠 잡을데가 없습니다. 스카이라운지 카페 쥬스 가격 제외하면 전반적으로 큰 불만 없습니다.
Byung Jin
icon-Leisure
Leisure
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Location-wise, the hotel has great ocean view. Their spa was great as well. The room was spacious and clean but too few furnitures feeling like empty space. It was a bit inconvenient with two few usable power outlets for charging electronics. Reception staff was fast and efficient but in hurry to wrap up the reception. These made me uncomfortable to continue my questions. To note, the lobby was very bright and spacious but somewhat stinky like sewage smells that I still don’t know what it was. This place will be more attentive if they pay attention in a bit of details. Their sunrise view at rooftop garden was really amazing.
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young
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

This hotel’s accommodation was okay but early check in generates too much extra cost. I mean why not let us getting in early if your room is ready already?
Haerry
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

성수기라서 이그제큐티브 룸 2박에 백만원 조금 넘게 지불하고 예약했습니다. 호텔즈닷컴 8년 넘게 사용하고, 여행도 많이 다닙니다. 사이트에서 더블베드 2개있고, 어린이 3인 어른 2인 숙박 가능한 거 확인하고 예약완료했습니다. 체크인하는데 직원분이 다짜고짜 4인이상 숙박 불가라고 해서 당황했습니다. 사이트 확인하고 예약했다고 했더니 그럴리가 없다고 사이트 보여달라고 해서, 보여줬더니 이건 사이트에서 맘대로 올린거고 호텔에서는 이런 문구를 넣었을리가 없다고 하더군요. 사이트랑 호텔이 어떻게 홍보를 하건 간에 일단 나는 비용 지불하고 예약했는데, 이게 무슨 일이냐고 했더니 한참 있다가 “4만원 추가비용 내세요” 라고 하더라고요. 제대로 된 호텔이었으면,”잠시만 기다려 주세요.”라고 하고 사이트 찾아보고 초과인원 매뉴얼 확인한 다음에 “1인 초과시 1박 당 2만원 추가 비용이 있습니다. 체크인 해 드릴까요?” 라고 했을거고, 4만원 내고 끝났을텐데, 숙박 불가라고하다가 사이트 찾아서 보여달라고 하다가, 호텔에서 절대 그런 문구 안 쓴다고 이건 호텔스닷컴에서 잘못한 거라고 하다가 마지막에 추가 비용 내라고… 고객응대 과정이 호텔이라고 하기에는 너무 저급하네요. 객실도 오래되서 들떠있는 바닥재에 욕실 물때, 저렴한 마감재. 무엇보다 그 직원분 한 사람 때문에 다시는 여기 갈일이 없을 듯 합니다. 호텔 서비스업에도 종사해 본 적이 있어서 웬만하면 감사히 지내다 오는데, 여기는 정말 기본도 안 되어있는 곳이어서 리뷰 남깁니다. 최악이에요.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Tops 10

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Tops 10

Number of reviews per page
20
40
Top reviews
Colin
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only downside is I thought the water park and arcade was included in the stay so it got pricey quick but we had fun and it was beautiful
Jeng Jung
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This Hotel located very poor transfer area. and around the area has limited dining and shopping.
Jongman
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

They need to pay more attention on cleaning of room amenities.
Seungyoul
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I recently returned to Korea after a long time abroad and started a week-long trip around the Gangwon area. This hotel was our first stop. We arrived late in the afternoon, and while I rested due to jet lag, my mother went to use the hotel’s on-site hot springs. However, when she returned, she told me that she had accidentally stepped on feces inside the hot spring area while walking. It seemed like it may have been left by a toddler (?), but it was extremely unpleasant and, more importantly, dangerous — she almost slipped because of it. This was very disappointing, especially for a hotel of this level. The staff should pay far more attention to hygiene, safety checks, and regular maintenance of the facilities. A hot spring should be a place where guests can relax, not experience something like this. I hope the hotel takes this issue seriously and improves cleanliness and safety protocols for future guests.
Read More
Maarten
icon-with Partner
with Partner
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was good and clean, and the beds comfortable. The service was so-so. The managment sometimes seems to be more concerned with guests following hotel rules than with their comfort.
Pun
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The spacious room and comfortable bed made it a great experience. We didn’t try their meal due to the high price, but we’ll try it next time to see if it’s worth it.
Hoyoung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Only setback is the location. The dinner at rooftop was not back at all either actually. The buffet dinner can be costly though.
BOON CHYE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hot spring was good but dining was very limited
Mikyung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Kind staffs l, Nice view from the room, great food.
Seung ju
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

There was no hot water for 4 hours after checking in and the staff was rude.
PHILIP
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Very roomy, great views, and the spa and pool on 1st floor were wonderful. Very nice facility.
sungrack
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Good place to rest
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Since it is a little distance away from a city center, the hotel offers very quiet environment. The hotel is on a top of a cliff that offers great view and has a great buffet restaurant with tasty dishes and very reasonable price.
Geonho
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great sea view
SANGJOON
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Dirty room, unfriendly staff, expensive and nonsense buffet. Just a terrible mistake to choose this hotel based on unreliable reviews
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

A very good view. We had the partial lake view. I like the towel and bathrobe. The service of the front office are commendable. Specifically, when they let me use the business center for my online meeting. As a hospitality professor, they are very professional. However, not that sound proof. We heard the banging of the door from other rooms. Great staycation!
Read More
Hoyoung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

늦은 휴가 다녀왔습니다. 항상 갈 때마다 애들과 놀 것도 많고 경치도 깡패고, 도보로 올라갈 때 빼고는 흠 잡을데가 없습니다. 스카이라운지 카페 쥬스 가격 제외하면 전반적으로 큰 불만 없습니다.
Byung Jin
icon-Leisure
Leisure
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Location-wise, the hotel has great ocean view. Their spa was great as well. The room was spacious and clean but too few furnitures feeling like empty space. It was a bit inconvenient with two few usable power outlets for charging electronics. Reception staff was fast and efficient but in hurry to wrap up the reception. These made me uncomfortable to continue my questions. To note, the lobby was very bright and spacious but somewhat stinky like sewage smells that I still don’t know what it was. This place will be more attentive if they pay attention in a bit of details. Their sunrise view at rooftop garden was really amazing.
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young
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

This hotel’s accommodation was okay but early check in generates too much extra cost. I mean why not let us getting in early if your room is ready already?
Haerry
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

성수기라서 이그제큐티브 룸 2박에 백만원 조금 넘게 지불하고 예약했습니다. 호텔즈닷컴 8년 넘게 사용하고, 여행도 많이 다닙니다. 사이트에서 더블베드 2개있고, 어린이 3인 어른 2인 숙박 가능한 거 확인하고 예약완료했습니다. 체크인하는데 직원분이 다짜고짜 4인이상 숙박 불가라고 해서 당황했습니다. 사이트 확인하고 예약했다고 했더니 그럴리가 없다고 사이트 보여달라고 해서, 보여줬더니 이건 사이트에서 맘대로 올린거고 호텔에서는 이런 문구를 넣었을리가 없다고 하더군요. 사이트랑 호텔이 어떻게 홍보를 하건 간에 일단 나는 비용 지불하고 예약했는데, 이게 무슨 일이냐고 했더니 한참 있다가 “4만원 추가비용 내세요” 라고 하더라고요. 제대로 된 호텔이었으면,”잠시만 기다려 주세요.”라고 하고 사이트 찾아보고 초과인원 매뉴얼 확인한 다음에 “1인 초과시 1박 당 2만원 추가 비용이 있습니다. 체크인 해 드릴까요?” 라고 했을거고, 4만원 내고 끝났을텐데, 숙박 불가라고하다가 사이트 찾아서 보여달라고 하다가, 호텔에서 절대 그런 문구 안 쓴다고 이건 호텔스닷컴에서 잘못한 거라고 하다가 마지막에 추가 비용 내라고… 고객응대 과정이 호텔이라고 하기에는 너무 저급하네요. 객실도 오래되서 들떠있는 바닥재에 욕실 물때, 저렴한 마감재. 무엇보다 그 직원분 한 사람 때문에 다시는 여기 갈일이 없을 듯 합니다. 호텔 서비스업에도 종사해 본 적이 있어서 웬만하면 감사히 지내다 오는데, 여기는 정말 기본도 안 되어있는 곳이어서 리뷰 남깁니다. 최악이에요.
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