Koreana Hotel

The room was very clean and spacious. The only thing was the room was too hot for us. Housekeeping said we could not use the AC and to just open the windows, and we did. It was about 3°C outside but the room stayed hot throughout the night. We did not get a restful sleep as we got sweaty.

The hotel has an excellent location, with most major tourist attractions within easy walking distance, which is definitely its strongest point. Unfortunately, the room experience did not match the convenience of the location. The first room I was given was extremely dusty, and several pieces of furniture were visibly stained. I stayed in the room for no more than five minutes before going back to reception. To their credit, the staff were helpful and arranged a room change for the following day. The second room had better furniture and was an improvement, but I still think that the price point is too high for the quality. Also, the temperature in the rooms cannot be controlled by guests and is managed entirely by the hotel, which made it uncomfortable at times. Additionally, the walls are very thin, so noise from other rooms and the hallway was clearly audible.

Very beautiful and clean hotel. Staff and room service were great. We could hear some noise from the fridge and they replaced it straight away. Hotel is located at very convenient spot and all the touristic places are access by foot or public transport. We’d stay here again if we come back to Korea!

Excellent stay. We didn’t like our initial room and staff was very helpful in getting us another room. And everyday cleaning was done. I have nothing but good things to say about Koreana hotel. Excellent services. 5 stars to staff and management. Definitely coming back to this place.

Great place!

Great location

Very kind and clean environment

Great hotel

Very spacious clean room. Super comfortable stay.

Best in location, convenience to go around to Palace, Ntower and Myeongdong market. Room are big with full facilities.

Room was in poor condition with dirty carpets and mold in the bathroom

Stayed with 2 young kids. Convenient area for a 5 day trip to Seoul

Wonderful hotel

Check in process is fast and efficient. Room is spacious and clean. Bed is comfortable. Generally pretty nice hotel.

Staff were polite.

I never write reviews, but this time I think is necessary. The photos on Expedia of this hotel's rooms, installations, and lobby are not realistic. The hotel is pretty old and not well taken care of. The Carpets, walls, and lighting are out of date, the room is smelly; they advertise the availability of spa and gym, and do not make it clear these facilities are closed over the weekend. Th staff in the lobby are focused on selling the buffet breakfast and dinner. The location is very good, and beds are confortable, but if you want to stay there because of the spa, contact them directly to make sure they will have it open when you get there.

Nice location. Small room.

Great location, easy walk to main attractions. Be mindful that there are sometimes protest in front of the hotel on the weekend.

The breakfast was fabulous. Lots of options to choose from and the best kimchi we tasted during our trip. The staff went above and beyond to assist us with transportation needs, and they patiently answered all our questions. The room was clean, and the body wash, shampoo, and conditioner smell really nice. We definitely recommend staying at the Koreana.

Room was elaborate, but some furniture looked badly worn and scraped edges. Bed was very comfortable. Bathroom was impressive. Registration at lobby was very cramped, crowded and unimpressive, but agents were very kind.