Boutique Urban Madrid Serrano

Apartments
6.8
/10
Pleasant
277 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.

Juan Carlo

10.0
/ 10
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable

GABRIEL

10.0
/ 10
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
In the Area
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Diego De Leon 10, Madrid, Community of Madrid, Spain, 28006

Main Facilities

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WiFi
Elevator
Staying at Boutique Urban Madrid Serrano is a good choice when you are visiting Madrid.
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What's around Boutique Urban Madrid Serrano

Diego De Leon 10, Madrid, Community of Madrid, Spain, 28006
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Discover More About Boutique Urban Madrid Serrano

Location


Staying at Boutique Urban Madrid Serrano is a good choice when you are visiting Madrid.

About Boutique Urban Madrid Serrano

Boutique Urban Madrid Serrano is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Staying at Boutique Urban Madrid Serrano will surely satisfy you with its great hospitality and affordable price.

All facilities in Boutique Urban Madrid Serrano

Others Boutique Urban Madrid Serrano
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Tours
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Boutique Urban Madrid Serrano

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00
Available rooms at Boutique Urban Madrid Serrano
75
Number of floors in Boutique Urban Madrid Serrano
7
Another facilities in Boutique Urban Madrid Serrano
Laundry service, Luggage storage, Multilingual staff, Front desk, Tours

Frequently asked question in Boutique Urban Madrid Serrano

What are available facilities at Boutique Urban Madrid Serrano?
There are top facilites at Boutique Urban Madrid Serrano such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Boutique Urban Madrid Serrano?
The standard check-in time at Boutique Urban Madrid Serrano is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
What is the star rating of Boutique Urban Madrid Serrano?
Boutique Urban Madrid Serrano is a 2.0-star hotel.
How many floors does Boutique Urban Madrid Serrano have?
Boutique Urban Madrid Serrano has 7 floors.
How many rooms are available at Boutique Urban Madrid Serrano?
Boutique Urban Madrid Serrano has 75 rooms in total.
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More Reviews from Other Guests in Boutique Urban Madrid Serrano

6.8
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

6.0

Sort by
Most Relevant
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Traveler Reviews Boutique Urban Madrid Serrano

Number of reviews per page
20
40
Top reviews
Amaury
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spotless
BERNAL ALBERTO
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is well located, the room is small but convenient. The shower area is much smaller than expected. The climate control was completely ruined and the wiring a hazard. The walls dirty and curtains misplaced. The staff courteously available. My advise is urgent renovation, other than that is a convenient executive choice
Read More
Juan
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The kitchen was not equipped with the necessary utensils , no water glass.Also did not have soap or something to clean the dishes.. fry pan and not utensil. Normally you get them even for 2 or 4 days.
Adriana De Jesus
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff excellent Location excellent
Roberto
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Regular para el precio
Daniel
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Julio cesar
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Un lugar excelente
Charlotte
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location, but the room had a cigarette smell. It wasn't very clean.
Felix
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Love this place we come back
Oscar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Read More
GUSTAVO
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Ana Belen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Air conditioning it’s not working good
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Verified traveler
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Verified traveler
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Good basic place. Good location
Maria
icon-Business
Business
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Nice small hotel in Salamanca
Jose Angel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Number of reviews per page
20
40

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Others 4 Boutique Urban Madrid Serrano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Boutique Urban Madrid Serrano

Number of reviews per page
20
40
Top reviews
Amaury
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spotless
BERNAL ALBERTO
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is well located, the room is small but convenient. The shower area is much smaller than expected. The climate control was completely ruined and the wiring a hazard. The walls dirty and curtains misplaced. The staff courteously available. My advise is urgent renovation, other than that is a convenient executive choice
Read More
Juan
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The kitchen was not equipped with the necessary utensils , no water glass.Also did not have soap or something to clean the dishes.. fry pan and not utensil. Normally you get them even for 2 or 4 days.
Adriana De Jesus
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff excellent Location excellent
Roberto
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Regular para el precio
Daniel
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Julio cesar
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Un lugar excelente
Charlotte
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location, but the room had a cigarette smell. It wasn't very clean.
Felix
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Love this place we come back
Oscar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Read More
GUSTAVO
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Ana Belen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Air conditioning it’s not working good
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Verified traveler
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Verified traveler
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Good basic place. Good location
Maria
icon-Business
Business
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Nice small hotel in Salamanca
Jose Angel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Number of reviews per page
20
40