Boutique Urban Madrid Serrano

Apartments
6.6
/10
Pleasant
272 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Juan Carlo
10.0
/ 10
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
GABRIEL
10.0
/ 10
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
In the Area
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Diego De Leon 10, Madrid, Community of Madrid, Spain, 28006

Main Facilities

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WiFi
Elevator
Staying at Boutique Urban Madrid Serrano is a good choice when you are visiting Madrid.
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What's around Boutique Urban Madrid Serrano

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Diego De Leon 10, Madrid, Community of Madrid, Spain, 28006
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Discover More About Boutique Urban Madrid Serrano

Location


Staying at Boutique Urban Madrid Serrano is a good choice when you are visiting Madrid.

About Boutique Urban Madrid Serrano

Boutique Urban Madrid Serrano is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Staying at Boutique Urban Madrid Serrano will surely satisfy you with its great hospitality and affordable price.

All facilities in Boutique Urban Madrid Serrano

Others Boutique Urban Madrid Serrano
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Tours
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Boutique Urban Madrid Serrano

Important Note
  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Boutique Urban Madrid Serrano
75
Number of floors in Boutique Urban Madrid Serrano
7
Another facilities in Boutique Urban Madrid Serrano
Laundry service, Luggage storage, Multilingual staff, Front desk, Tours

Frequently asked question in Boutique Urban Madrid Serrano

What are available facilities at Boutique Urban Madrid Serrano?
There are top facilites at Boutique Urban Madrid Serrano such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Boutique Urban Madrid Serrano?
The standard check-in time at Boutique Urban Madrid Serrano is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Boutique Urban Madrid Serrano

6.6
Pleasant
From 272 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

6.0

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Traveler Reviews Boutique Urban Madrid Serrano

Number of reviews per page
20
40
Top reviews
Felix
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Love this place we come back
Oscar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Marjorie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
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GUSTAVO
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Ana Belen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Air conditioning it’s not working good
Michael
icon- with Partner
with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Verified traveler
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Verified traveler
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Good basic place. Good location
Maria
icon-Business
Business
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice small hotel in Salamanca
Jose Angel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Tung
icon-Business
Business
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
SARDOR
icon-Leisure
Leisure
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

There was no hot water and super loud noise coming from across the street and people fighting.
Kate
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
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Sarah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Natalia
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Great location!
Natalia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great location!
Joelito
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
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Carlos
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Muy bien situado y en general una buena opción considerando calidad y precio. Si se toma la opción desayuno continental con la tarifa, tener en cuenta que sábados y domingos por la mañana no atiende el café donde lo sirven.
Number of reviews per page
20
40

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Others 4 Boutique Urban Madrid Serrano

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