Crisol Vía Castellana

Hotels
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8.2
/10
Very Good
891 reviews

What Guests Say About Their Stay

Mike

10.0
/ 10
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.

Diana

10.0
/ 10
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.

Pieter

10.0
/ 10
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
In the Area
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Paseo de la Castellana, 220, Madrid, Community of Madrid, Spain, 28046

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Crisol Vía Castellana is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crisol Vía Castellana

Paseo de la Castellana, 220, Madrid, Community of Madrid, Spain, 28046
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Lobby Crisol Vía Castellana
Lobby 2 Crisol Vía Castellana

Discover More About Crisol Vía Castellana

General
Near Plaza de Castilla

Location
With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 3 minutes by foot from Plaza de Castilla. This hotel is 1.4 mi (2.3 km) from Bernabéu Stadium and 4.1 mi (6.6 km) from Gran Via.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Plaza de Castilla - 0.2 km / 0.1 mi
Gate of Europe - 0.4 km / 0.3 mi
Cuatro Torres Business Area - 1 km / 0.6 mi
Hospital La Paz - 1.7 km / 1.1 mi
Bernabéu Stadium - 1.8 km / 1.1 mi
National Auditorium of Music - 3 km / 1.9 mi
U.S. Embassy - 4.1 km / 2.6 mi
ABC Serrano - 4.4 km / 2.7 mi
San Camilo Hospital Quirón - 4.7 km / 2.9 mi
University City of Madrid - 4.7 km / 2.9 mi
El Corte Inglés - 4.8 km / 3 mi
Arturo Soria Plaza Shopping Center - 4.9 km / 3.1 mi
Plaza de Colon - 5 km / 3.1 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12.4 km / 7.7 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 3315 square feet (308 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 228 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

All facilities in Crisol Vía Castellana

Functional Hall Crisol Vía Castellana
Functional Hall
Lobby Crisol Vía Castellana
Lobby
Accommodation Services Crisol Vía Castellana
Accommodation Services
Exterior Crisol Vía Castellana
Exterior
Bedroom Crisol Vía Castellana
Bedroom

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Accommodation Policy & General Information in Crisol Vía Castellana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property uses some solar energy
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crisol Vía Castellana
228
Number of floors in Crisol Vía Castellana
9
Another facilities in Crisol Vía Castellana
Vegetarian meal, Breakfast, Outdoor facilities, Free WiFi, Smoking area

Frequently asked question in Crisol Vía Castellana

What are available facilities at Crisol Vía Castellana?
There are top facilites at Crisol Vía Castellana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crisol Vía Castellana?
The standard check-in time at Crisol Vía Castellana is starting from 14:00 - 18:00 while the latest check-out time is at Before 12:00
Does Crisol Vía Castellana provide breakfast?
Yes, Crisol Vía Castellana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crisol Vía Castellana?
Crisol Vía Castellana is a 4.0-star hotel.
How many floors does Crisol Vía Castellana have?
Crisol Vía Castellana has 9 floors.
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More Reviews from Other Guests in Crisol Vía Castellana

Overall Ratings & Reviews Crisol Vía Castellana

Traveloka (4)
Other sources (887)
8.2
Very Good
From 887 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Crisol Vía Castellana

Number of reviews per page
20
40
Top reviews
KAYODE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Ok rooms, facilities and food. Pretty average for 4 star
Edgar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Is rare to find now days a places that gives you good service at a reasonable prices.
Dolly
icon-Business
Business
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Lamentablemente encontré muebles deteriorados, y puerta de baño en muy mal estado, NO tiene puerta de ducha. El colchón NO es comodo, y a pesar q pedí una king size, me pusieron 2 colchones juntos. Sin embargo el personal de Recepcion fueron muy atentos !
Duncan
icon-Business
Business
2.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

this hotel is stuck in the 1960's.. its not a 4 star Hotel at all. e.g. no bottled water in the room shower system that has a mind of its own running arctic cold to sun inferno in a split second bed is uncomfortable and room smells of 'old' musty'. I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
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Nadia
icon-Business
Business
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Mike
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
barry
icon-Business
Business
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Thelma
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Read More
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
JOSE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

.
Zach
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Luz Stella
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Great breakfast buffet
Ivan
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Excelente
Pieter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
Read More
Al
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Juan Ignacio
icon-Leisure
Leisure
6.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Very poor quality for the money (more a 3* than 4*). Super small room. Weird chemical odour in the bathroom
Ulises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
JORGE
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

AC was not operating.
Eric
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Will stay again
Number of reviews per page
20
40

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Exterior 4 Crisol Vía Castellana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.