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Crisol Vía Castellana
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Crisol Vía Castellana
Hotels
8.2
/10
Very Good
883 reviews
What Guests Say About Their Stay
Mike
10.0
/ 10
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Diana
10.0
/ 10
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Pieter
10.0
/ 10
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
In the Area
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Paseo de la Castellana, 220, Madrid, Community of Madrid, Spain, 28046
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Crisol Vía Castellana
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What's around Crisol Vía Castellana
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Paseo de la Castellana, 220, Madrid, Community of Madrid, Spain, 28046
Discover More About Crisol Vía Castellana
Location
Crisol Vía Castellana is a hotel in a good neighborhood, which is located at Madrid.
About Crisol Vía Castellana
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Crisol Vía Castellana is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Crisol Vía Castellana.
All facilities in Crisol Vía Castellana
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Crisol Vía Castellana
Important Note
- Fee for buffet breakfast: approximately EUR 12 per person
- Covered self parking fee: EUR 21 per day
- Rollaway bed fee: EUR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and debit cards; cash is not accepted
- This property uses solar energy
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crisol Vía Castellana | 228 |
Number of floors in Crisol Vía Castellana | 9 |
Another facilities in Crisol Vía Castellana | Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist |
Frequently asked question in Crisol Vía Castellana
What are available facilities at Crisol Vía Castellana?
There are top facilites at Crisol Vía Castellana such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crisol Vía Castellana?
The standard check-in time at Crisol Vía Castellana is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crisol Vía Castellana provide breakfast?
Yes, Crisol Vía Castellana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Crisol Vía Castellana
Traveloka (4)
Other sources (883)
8.2
Very Good
From 883 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
8.4
Service and Facilites
8.2
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Traveler Reviews Crisol Vía Castellana
Number of reviews per page
20
40
Top reviews
KAYODE
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Ok rooms, facilities and food. Pretty average for 4 star
Edgar
Leisure Family
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Is rare to find now days a places that gives you good service at a reasonable prices.
Dolly
Business
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Lamentablemente encontré muebles deteriorados, y puerta de baño en muy mal estado, NO tiene puerta de ducha. El colchón NO es comodo, y a pesar q pedí una king size, me pusieron 2 colchones juntos.
Sin embargo el personal de Recepcion fueron muy atentos !
Duncan
Business
2.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
this hotel is stuck in the 1960's.. its not a 4 star Hotel at all.
e.g. no bottled water in the room
shower system that has a mind of its own running arctic cold to sun inferno in a split second
bed is uncomfortable and room smells of 'old' musty'.
I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
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Nadia
Business
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Cross the street from bus terminal
Very very noisy
Rooms - are clean but your can hear everything through the walls
Mike
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
barry
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Thelma
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Diana
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Read More
Verified traveler
Business
4.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
JOSE
Leisure Family
6.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
.
Zach
Leisure with Partner
8.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Luz Stella
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Great breakfast buffet
Ivan
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Excelente
Pieter
Leisure Family
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
Read More
Al
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Juan Ignacio
Leisure
6.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Very poor quality for the money (more a 3* than 4*). Super small room. Weird chemical odour in the bathroom
Ulises
Leisure Family
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
JORGE
6.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
AC was not operating.
Eric
Leisure with Partner
8.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Will stay again
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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