Eurostars Puerta Madrid

Hotels
8.6
/10
Very Good
623 reviews

What Guests Say About Their Stay

Abigail

10.0
/ 10
We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.

LUIS G

10.0
/ 10
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!

Peter

10.0
/ 10
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
In the Area
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Juan Rizi, 5, Madrid, Community of Madrid, Spain, 28027

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Hotel Silken Puerta Madrid Eurostars Puerta Madrid is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Puerta Madrid

Juan Rizi, 5, Madrid, Community of Madrid, Spain, 28027
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Discover More About Eurostars Puerta Madrid

note: hotel was previously named Hotel Silken Puerta Madrid

Location


Eurostars Puerta Madrid is a hotel is located at Madrid.

About Eurostars Puerta Madrid

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eurostars Puerta Madrid exclusively for you.

Eurostars Puerta Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eurostars Puerta Madrid.

All facilities in Eurostars Puerta Madrid

Others Eurostars Puerta Madrid
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist

General

  • Parking
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Meeting rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Puerta Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Puerta Madrid
194
Number of floors in Eurostars Puerta Madrid
7
Another facilities in Eurostars Puerta Madrid
Others, Smoke-free area, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Eurostars Puerta Madrid

What are available facilities at Eurostars Puerta Madrid?
There are top facilites at Eurostars Puerta Madrid such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Puerta Madrid?
The standard check-in time at Eurostars Puerta Madrid is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Eurostars Puerta Madrid provide breakfast?
Yes, Eurostars Puerta Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Puerta Madrid?
Eurostars Puerta Madrid is a 4.0-star hotel.
How many floors does Eurostars Puerta Madrid have?
Eurostars Puerta Madrid has 7 floors.
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More Reviews from Other Guests in Eurostars Puerta Madrid

8.6
Very Good
From 623 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Eurostars Puerta Madrid

Number of reviews per page
20
40
Top reviews
Abigail
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Mohamed
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Grate rooms, clean and friendly staff
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very comfortable bed and clean
LUIS G
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Darshan
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Read More
Stephanie
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Excellet
Peter
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The property is okay and close to the airport
Ana Paula
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Out of the city, but excellent bus service into the centre
Anadri
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Excellent!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Convenient to stay near airport.
Alexander
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

This is a good hotel located close to the airport.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Read More
Meghna
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Easy to get the bus and get into the city center area
Reza
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Clean, safe
Joelle
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Blanca del Rosario
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

.
Sheniz
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very clean, great service
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Eurostars Puerta Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 623 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eurostars Puerta Madrid

Number of reviews per page
20
40
Top reviews
Abigail
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Mohamed
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Grate rooms, clean and friendly staff
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very comfortable bed and clean
LUIS G
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Darshan
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Read More
Stephanie
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Excellet
Peter
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The property is okay and close to the airport
Ana Paula
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Out of the city, but excellent bus service into the centre
Anadri
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Excellent!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Convenient to stay near airport.
Alexander
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

This is a good hotel located close to the airport.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Read More
Meghna
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Easy to get the bus and get into the city center area
Reza
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Clean, safe
Joelle
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Blanca del Rosario
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

.
Sheniz
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very clean, great service
Number of reviews per page
20
40